Overhead Door Technician Job Description [Updated for 2025]

In today’s modern world, the demand for skilled overhead door technicians is continuously growing.

As technology evolves, the need for experts who can install, maintain, and repair overhead door systems becomes increasingly important.

But let’s get down to brass tacks: What exactly is expected from an overhead door technician?

Whether you are:

• A job seeker looking to understand the core responsibilities of this role,
• A hiring manager creating the perfect job profile,
• Or simply interested in the intricacies of overhead door installation and repair,

You’ve come to the right place.

Today, we present a customizable overhead door technician job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Overhead Door Technician Duties and Responsibilities

Overhead Door Technicians handle a range of tasks related to the installation, maintenance, and repair of overhead doors.

They may also provide consultation to clients, recommending the best overhead door solutions that suit their needs.

Overhead Door Technicians are mainly responsible for assisting clients and their daily duties and responsibilities include:

• Inspecting and diagnosing overhead door issues
• Installing various types of overhead doors and associated hardware
• Repairing or replacing broken door parts
• Performing routine preventative maintenance on doors, such as lubricating parts and tightening bolts
• Providing clients with estimates for work and explaining the necessary repairs
• Testing door functionality and ensuring safety standards are met after repair or installation
• Maintaining a clean and safe work environment, ensuring tools and equipment are properly stored
• Ordering parts and supplies as needed
• Responding to emergency calls for service

 

Overhead Door Technician Job Description Template

Job Brief

We are seeking a skilled Overhead Door Technician to install, repair and maintain overhead door systems.

Your responsibilities will include diagnosing mechanical and electrical issues, performing routine maintenance, and installing new door systems.

Our ideal candidate is experienced, hardworking, and committed to ensuring that the systems function optimally.

You should be familiar with various overhead door models, and be able to provide excellent customer service.

Ultimately, your goal will be to deliver high-quality work that improves the functionality, safety, and longevity of our clients’ overhead door systems.

 

Responsibilities

• Inspect and diagnose problems with overhead door systems
• Perform repairs and replacements of door parts
• Install new overhead door systems and equipment
• Perform routine maintenance to ensure optimal operation of doors
• Provide excellent customer service, explaining repairs and maintenance work to clients
• Adhere to safety protocols and procedures
• Keep records of service calls, repairs, and maintenance work
• Stay updated on industry trends, tools, and techniques

 

Qualifications

• Proven experience as an Overhead Door Technician or similar role
• Knowledge of mechanical and electrical systems
• Experience with various models and types of overhead doors
• Ability to diagnose and repair issues with doors and related equipment
• Strong customer service and communication skills
• Proficiency in using hand and power tools
• High school diploma or equivalent; certification from a vocational school or completion of an apprenticeship is a plus
• Valid driver’s license

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Opportunities for professional development and training

 

Additional Information

• Job Title: Overhead Door Technician
• Work Environment: This is a field job that includes travel to various client locations. Some weekend and evening hours may be required.
• Reporting Structure: Reports to the Field Service Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Overhead Door Technician Do?

Overhead Door Technicians are specialized professionals who primarily work for construction companies, door manufacturing companies, or operate independently.

They are responsible for the installation, maintenance, and repair of overhead doors, such as garage doors, warehouse doors, and other similar door systems.

Their job involves inspecting the doors and operating devices, diagnosing faults, and fixing any issues.

They may replace parts, adjust doors, or completely install a new door system as per the requirements.

Overhead Door Technicians often work with various tools and electronic testing equipment to ensure the optimal functioning of the door systems.

They also regularly interact with clients, understanding their needs and providing appropriate solutions.

Safety is a key aspect of this role, and technicians must ensure all installations and repairs adhere to safety standards and guidelines.

In addition, they may also provide regular maintenance services, advice on proper use, and tips for longevity of the door systems to the clients.

 

Overhead Door Technician Qualifications and Skills

Overhead Door Technicians use a combination of technical skills, soft skills, and hands-on experience to install, repair, and maintain overhead doors and related hardware, such as:

• Technical knowledge and practical skills to understand the mechanics and operations of various types of overhead doors, including residential and commercial models.
• Problem-solving abilities to efficiently diagnose and repair issues with overhead doors, such as broken springs, malfunctioning openers, or damaged tracks.
• Physical fitness and stamina to perform physically demanding tasks, such as lifting heavy doors and equipment, climbing ladders, and working in various weather conditions.
• Attention to detail and precision to ensure doors are correctly aligned, balanced, and functioning properly after installation or repair.
• Good communication and customer service skills to explain issues, repairs, and maintenance to customers, and to handle any customer queries or concerns professionally and courteously.
• Ability to read and interpret manuals and specifications, and use a variety of hand and power tools safely and effectively.
• Time management skills to complete jobs on schedule, and flexibility to respond to emergency call-outs as needed.

 

Overhead Door Technician Experience Requirements

For entry-level Overhead Door Technician roles, candidates are typically required to have at least 1-2 years of experience in the door installation industry.

This experience is often gained through apprenticeships, on-the-job training, or vocational school education in fields such as carpentry or construction.

It is also beneficial for these technicians to have experience with a variety of tools and knowledge about different door types and their mechanisms, as their job often involves installing, repairing, and maintaining residential or commercial overhead doors.

Candidates with more than 3 years of experience usually have honed their technical skills in various types of overhead door systems and have a comprehensive understanding of safety regulations related to the job.

They often possess stronger problem-solving skills and can handle more complex tasks independently.

For those with more than 5 years of experience, they often have experience in supervisory roles or have led a team of technicians.

They are capable of managing larger projects, have strong customer service skills, and are proficient in training and guiding less experienced technicians.

They might be ready for managerial or team-lead positions in the industry.

 

Overhead Door Technician Education and Training Requirements

Overhead Door Technicians generally require a high school diploma or its equivalent as a minimum educational requirement.

They should have a good understanding of mechanics and electronics, which can be obtained through vocational or technical schools offering courses in these areas.

Many employers prefer technicians to have completed an apprenticeship program or have prior experience in a similar field such as construction, carpentry or mechanics.

Overhead Door Technicians should also have a strong understanding of safety regulations and guidelines.

Some states require technicians to hold a valid contractor’s license, which often involves passing an exam on business, law, and trade knowledge.

Continuing education and certification in areas such as welding, electrical work, or specific types of doors can enhance a technician’s skills and employability.

On-the-job training is usually provided, allowing the technicians to gain hands-on experience with different types of doors and operating systems.

It is beneficial for Overhead Door Technicians to have good customer service skills as they often interact with clients, and physical stamina as the job may involve heavy lifting and working in uncomfortable positions.

 

Overhead Door Technician Salary Expectations

An Overhead Door Technician earns an average salary of $41,858 (USD) per year.

The actual income can fluctuate based on factors such as years of experience, certifications, the size and location of the employing company.

 

Overhead Door Technician Job Description FAQs

What skills does an Overhead Door Technician need?

Overhead Door Technicians should have strong mechanical skills, including an understanding of pulleys, springs, and electrical systems.

They need physical strength and stamina for lifting and installing heavy doors and equipment.

They should also have good problem-solving abilities, customer service skills, and attention to detail to ensure installations are done correctly and safely.

 

Do Overhead Door Technicians need a degree?

No, a degree is not required to become an Overhead Door Technician, but many employers prefer candidates with at least a high school diploma.

Most of the necessary training is done on the job, and additional certifications from industry organizations can be beneficial.

 

What should you look for in an Overhead Door Technician resume?

An Overhead Door Technician’s resume should display experience in installing, maintaining, and repairing overhead doors.

Look for specific skills such as electrical and mechanical repair, customer service, and safety compliance.

Certification from an industry organization like the International Door Association can also be a plus.

 

What qualities make a good Overhead Door Technician?

A good Overhead Door Technician is detail-oriented and has a strong work ethic.

They should be able to work well under pressure and in different weather conditions.

Excellent communication skills are crucial for explaining complex instructions to clients and working effectively with a team.

They should also be committed to safety and customer satisfaction.

 

Is it difficult to hire Overhead Door Technicians?

The demand for skilled Overhead Door Technicians is quite high, and finding experienced candidates can sometimes be challenging.

You may need to provide competitive salaries and benefits, as well as on-the-job training and career development opportunities, to attract the best candidates.

 

Conclusion

And there you have it.

Today, we’ve unlocked the secrets of what it truly means to be an overhead door technician.

Surprise, surprise!

It’s not all about fixing doors.

It’s about ensuring safety and convenience, one door at a time.

With our definitive overhead door technician job description template and real-life examples, you’re fully equipped to make your next career move.

But don’t stop there!

Delve further with our job description generator. It’s your essential tool for crafting pinpoint-accurate listings or polishing your resume to flawless standards.

Remember:

Every door you service is part of a larger story.

Let’s help write that story. Together.

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