Payroll Services Manager Job Description [Updated for 2025]

payroll services manager job description

In the contemporary world, the importance of Payroll Services Managers has never been more significant.

As business dynamics evolve, the demand for skilled individuals who can manage, streamline, and secure our payroll processes continually grows.

But let’s delve deeper: What’s truly expected from a Payroll Services Manager?

Whether you are:

  • A job seeker trying to understand the intricacies of this role,
  • A hiring manager creating the perfect candidate profile,
  • Or simply interested in the behind-the-scenes of payroll management,

You’re in the right place.

Today, we present a fully customizable Payroll Services Manager job description template, crafted for easy posting on job boards or career sites.

Let’s get started.

Payroll Services Manager Duties and Responsibilities

A Payroll Services Manager oversees all activities relating to the company’s payroll function.

They ensure that the processes are performed accurately, efficiently, and in compliance with all relevant regulations, legislation, and company policies.

The primary duties and responsibilities of a Payroll Services Manager include:

  • Managing the company’s payroll operations and staff
  • Ensuring payroll processing is done timely and accurately
  • Preparing and auditing payroll reports to verify accuracy and compliance with regulations
  • Resolving payroll issues or discrepancies in a timely and accurate manner
  • Developing, implementing and maintaining payroll policies and procedures
  • Ensuring compliance with local, state, and federal payroll laws and best practices
  • Coordinating with human resources and accounting departments on payroll related issues
  • Administering payroll tax filings and reports
  • Implementing and monitoring payroll systems and software to improve efficiency
  • Training and supporting payroll staff on the use of payroll-related systems and procedures
  • Keeping abreast of changes in payroll laws and regulations and informing management as necessary
  • Preparing annual budget for the payroll department

 

Payroll Services Manager Job Description Template

Job Brief

We are seeking a competent Payroll Services Manager to oversee our company’s payroll system and manage the payroll team.

The Payroll Services Manager will be responsible for ensuring all payroll transactions are processed efficiently, managing payroll procedures, and maintaining accurate payroll records.

Our ideal candidate is analytical, methodical, with experience in payroll administration and deep knowledge of payroll regulations.

The goal is to ensure personnel receives the correct compensation in a timely manner.

 

Responsibilities

  • Develop systems to process payroll account transactions (e.g., salaries, benefits, garnishments, deductions, taxes and third-party payments)
  • Coordinate timekeeping and payroll systems
  • Oversee processing of payroll changes (e.g., new hires, terminations, raises) and system upgrades
  • Ensure compliance with relevant laws and internal policies
  • Liaise with auditors and manage payroll tax audits
  • Collaborate with Human Resources (HR) and Accounting teams
  • Manage and resolve issues relating to payroll production
  • Prepare reports for upper management, finance department etc.

 

Qualifications

  • Proven experience as a payroll manager or similar role
  • Solid understanding of accounting fundamentals and payroll best practices
  • Very good knowledge of legislation and regulations of the field
  • Proficient in MS Office (especially Excel) and good knowledge of relevant software and databases
  • Trustworthy with attention to confidentiality
  • Outstanding organizational ability with great attention to detail
  • Excellent communication skills
  • BSc/BA in Business Administration, Accounting or relevant field

 

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities

 

Additional Information

  • Job Title: Payroll Services Manager
  • Work Environment: Office setting with options for remote work. May require occasional travel for company meetings.
  • Reporting Structure: Reports to the Finance Director or HR Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $65,000 minimum to $95,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Payroll Services Manager Do?

Payroll Services Managers often work for corporations across various sectors, payroll outsourcing firms, or as self-employed consultants.

They are responsible for overseeing the payroll department and ensuring that all aspects of payroll processing are carried out correctly and on time.

This includes everything from data entry and verification, to managing deductions and benefits, to ensuring compliance with local, state, and federal tax laws.

They work closely with HR Managers, accounting departments, and company management to ensure all employees’ salaries, wages, bonuses, and deductions are accurately calculated and paid.

The Payroll Services Manager is also responsible for generating payroll reports for management, conducting audits to ensure payroll accuracy, and researching and implementing new payroll technologies and systems to improve efficiency.

They handle queries from employees and resolve any payroll discrepancies.

They also ensure that all payroll processes comply with government regulations and policies, and they may also be involved in formulating company payroll policies.

In addition, Payroll Services Managers are often tasked with the training and development of payroll staff, ensuring they are up-to-date with changes in payroll legislation and best practices.

 

Payroll Services Manager Qualifications and Skills

A competent Payroll Services Manager should possess a range of skills and qualifications that meet the needs of the role, including:

  • Extensive knowledge of payroll functions including preparation, balancing, internal control, and payroll taxes.
  • Strong leadership and team management skills to oversee and guide the payroll team efficiently.
  • Excellent mathematical skills to accurately calculate payroll, deductions, and taxes.
  • Strong organizational and multitasking abilities to manage various tasks and deadlines effectively.
  • Effective communication skills to interact with employees, resolve payroll issues, and explain payroll policies.
  • Attention to detail to ensure accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates.
  • Proficiency in relevant payroll software and Microsoft Office Suite.
  • Strong problem-solving skills to identify and rectify payroll discrepancies.
  • Understanding of labor legislation, and ability to adapt to any changes in the laws.

 

Payroll Services Manager Experience Requirements

To qualify for the role of a Payroll Services Manager, candidates should ideally have around 5 to 7 years of experience in payroll processing or related field.

This experience could be gained in roles like Payroll Specialist, Payroll Administrator or Payroll Analyst.

In the early years, they would have developed their skills in payroll processing systems, and should have a good understanding of payroll tax laws and regulations, as well as timekeeping systems.

Candidates with around 3 to 5 years of experience are expected to have further developed their skills in payroll management, with a focus on ensuring accurate and timely payroll processing, as well as compliance with all applicable laws and regulations.

Those with more than 7 years of experience are expected to have some supervisory or managerial experience.

This experience could involve managing a team of payroll specialists, overseeing the payroll process for a large organization, and implementing and improving payroll policies and procedures.

Knowledge and understanding of payroll software and systems is also a crucial requirement for this role.

This could be demonstrated by experience in using specific payroll software like ADP or Paychex, or through a certification in payroll systems.

Further, a bachelor’s degree in business administration, finance, or a related field is also often required, along with professional certifications like Certified Payroll Professional (CPP) which would give the candidate a competitive edge.

 

Payroll Services Manager Education and Training Requirements

A Payroll Services Manager generally requires a bachelor’s degree in business administration, accounting, finance, or a related field.

They should have comprehensive knowledge of payroll systems, tax regulations, and should be familiar with financial software, such as QuickBooks, Microsoft Excel and others.

Strong mathematical skills and attention to detail are crucial for this role.

They should also be skilled in time management and effective communication, as they often work with a team and liaise with other departments.

Some positions may require a Certified Payroll Professional (CPP) certification, which demonstrates a high level of professional competency and understanding in managing payroll.

Further, a master’s degree in business administration (MBA) or finance could be advantageous, especially for those seeking senior management roles.

Continuous professional development through seminars, webinars, and workshops can enhance a payroll manager’s skills and knowledge, keeping them updated on changes in legislation and best practices in payroll management.

 

Payroll Services Manager Salary Expectations

A Payroll Services Manager typically earns an average salary of $76,478 (USD) per year.

However, the salary can fluctuate based on factors such as experience, level of education, industry, and geographical location.

 

Payroll Services Manager Job Description FAQs

What are the main responsibilities of a Payroll Services Manager?

The main responsibilities of a Payroll Services Manager include overseeing the payroll department’s operations, ensuring timely and accurate payment of employee wages, complying with government regulations, maintaining payroll processing systems, and handling tax-related tasks.

They may also be responsible for handling payroll-related inquiries and training payroll staff.

 

What qualifications are needed for the role of a Payroll Services Manager?

Typically, a Payroll Services Manager should hold a bachelor’s degree in business administration, finance, or a related field.

Some organizations may prefer candidates with a master’s degree.

Additionally, certification from the American Payroll Association, like Certified Payroll Professional (CPP), can be beneficial.

Proven experience in a payroll department, preferably in a managerial role, is usually required.

 

What skills make a successful Payroll Services Manager?

A successful Payroll Services Manager should have strong leadership, organizational, and communication skills.

They should be detail-oriented and be comfortable working with numbers and financial data.

They should have a deep understanding of payroll software and tax regulations.

Problem-solving skills are also critical in addressing any payroll errors or discrepancies.

 

What should I look for in a Payroll Services Manager resume?

A good resume for a Payroll Services Manager should highlight experience in payroll processing, proficiency in relevant payroll software, knowledge of payroll tax laws, and evidence of leadership roles.

Certifications in payroll or a related field can also be a plus.

Look for candidates who have managed large teams and who can demonstrate a record of achieving high accuracy rates in their previous payroll roles.

 

What is the average salary of a Payroll Services Manager?

The average salary of a Payroll Services Manager can vary greatly depending on the size of the company, the industry, and the location.

However, according to Payscale, as of 2022, the average salary in the United States is approximately $88,000 per year.

Those in the top 10% can earn over $120,000 annually.

 

Conclusion

And there we have it.

Today, we’ve delved into the intricate world of being a Payroll Services Manager.

Surprising news?

It’s not just about crunching numbers.

It’s about orchestrating the financial heartbeat of a company, one payroll period at a time.

Armed with our detailed Payroll Services Manager job description template and real-world examples, you’re more than ready to take the next step.

But why halt your journey here?

Advance further with our job description generator. It’s your key to creating precision-tailored job listings or refining your resume to perfection.

Take note:

Every payroll cycle is a part of a bigger financial narrative.

Let’s create that narrative. Together.

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