PC Repair Technician Job Description [Updated for 2025]

In today’s high-tech world, the demand for skilled PC Repair Technicians is at an all-time high.

As technology continues to evolve, the need for proficient individuals who can troubleshoot, repair, and maintain our computer systems is becoming increasingly crucial.

But what exactly does a PC Repair Technician do?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply interested in the mechanics of PC repair,

You’ve come to the right place.

Today, we present a customizable PC Repair Technician job description template, suitable for easy posting on job boards or career sites.

Let’s dive right in.

PC Repair Technician Duties and Responsibilities

PC Repair Technicians are tasked with maintaining and repairing the hardware and peripheral components of personal computer systems.

They utilize their understanding of electronics and computer software to diagnose issues and make necessary repairs.

The duties and responsibilities of a PC Repair Technician include:

• Diagnose and troubleshoot computer hardware and software issues
• Repair or replace defective hardware components
• Install, configure and update software applications
• Perform routine maintenance on computer systems to ensure peak performance
• Remove viruses, malware and other threats to system security
• Assist users in setting up and repairing personal computers
• Test computer hardware and software systems to ensure proper function
• Provide technical support and advice to users
• Document all repairs and services for record-keeping and billing
• Stay updated with latest technology trends and products to provide effective service

 

PC Repair Technician Job Description Template

Job Brief

We are seeking a skilled PC Repair Technician to help maintain and troubleshoot our clients’ computer systems.

The PC Repair Technician’s responsibilities include diagnosing and repairing hardware and software faults, installing and configuring new hardware and software, and maintaining accurate inventory records.

The ideal candidate will have a keen understanding of computer systems and networks, be familiar with a variety of diagnostic tools, and possess outstanding problem-solving skills.

The goal is to ensure that our clients’ computer systems are functioning efficiently and that any disruption is resolved promptly and effectively.

 

Responsibilities

• Identify and troubleshoot hardware and software issues
• Perform routine maintenance on computer systems
• Install and configure new hardware and software
• Maintain accurate inventory and service records
• Provide technical assistance and training to users
• Perform hardware and software upgrades as necessary
• Document and maintain repair processes and procedures
• Ensure data integrity and privacy during repair processes
• Stay up-to-date with latest technologies and repair techniques

 

Qualifications

• Proven work experience as a PC Repair Technician or similar role
• Experience with various operating systems (e.g., Windows, MacOS)
• Knowledge of network security practices and anti-virus programs
• Ability to troubleshoot, repair and maintain various computer hardware and peripherals
• Excellent problem-solving and multitasking skills
• Good communication abilities
• Exceptional organizational skills
• Diploma or degree in Computer Science, Information Technology or related field
• Industry relevant certification (e.g., CompTIA A+) is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: PC Repair Technician
• Work Environment: Office setting or client site. Travel may be required for on-site services.
• Reporting Structure: Reports to the IT Manager or Service Desk Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a PC Repair Technician Do?

PC Repair Technicians, also known as Computer Repair Technicians, typically work for IT repair services, large corporations, or as self-employed individuals.

They might also be employed in educational institutions, government agencies, or any sector that utilizes computers.

Their primary responsibility is to troubleshoot and resolve hardware and software issues on personal computers.

This includes repairing or replacing faulty components, such as hard drives, memory, motherboards, power supplies, and processors.

In the case of software issues, they diagnose and fix problems within the operating system or specific software applications.

They might also be tasked with removing malware or viruses, reinstalling operating systems, and recovering lost data.

PC Repair Technicians also perform routine maintenance and updates to ensure the optimal performance and longevity of the computers.

They often interact with clients directly, explaining technical issues in an understandable manner and advising them on proper computer maintenance or usage.

Some technicians might also assist with network support, setting up internet connections, and troubleshooting connectivity problems.

Regardless of the specific task at hand, a PC Repair Technician is dedicated to resolving computer issues effectively and promptly to minimize downtime for their clients.

 

PC Repair Technician Qualifications and Skills

A competent PC Repair Technician should have the skills and qualifications that are in line with the job role, including:

• Technical skills to diagnose and repair hardware and software issues, including knowledge of different versions of Microsoft Windows, macOS, and Linux operating systems.
• Problem-solving skills to identify, analyze, and resolve computer malfunctions.
• Communication skills to explain complex technical problems in simple terms to customers and provide them with detailed information about the troubleshooting process.
• Customer service skills for dealing professionally and effectively with all queries, maintaining high levels of customer satisfaction.
• Time management and organization skills to manage various tasks and complete repairs in a timely manner.
• Attention to detail to ensure that all issues are addressed and no aspects of a repair job are overlooked.
• Basic networking knowledge to set up, maintain and troubleshoot network connections.
• Physical abilities to handle delicate computer components and tools, and work in confined spaces.
• Continuous learning and adaptability to stay up-to-date with the latest technological advancements, tools, and repair techniques.

 

PC Repair Technician Experience Requirements

For entry-level PC Repair Technician roles, candidates should have at least 1 to 2 years of experience, often acquired through technical school, apprenticeships, or internships where they gain hands-on experience in troubleshooting and fixing various computer issues.

Candidates with this level of experience are typically proficient in tasks such as diagnosing and repairing hardware and software problems, performing routine maintenance, and installing new hardware or software.

For more advanced roles, candidates should have at least 3 to 5 years of experience as a PC Repair Technician.

During this time, professionals may have honed their skills in more specialized areas such as network troubleshooting, data recovery, or operating system configuration.

They may also have experience working with a wider range of devices and systems, including servers and enterprise-level hardware.

Those with more than 5 years of experience may have had opportunities to take on leadership roles, managing junior technicians, or overseeing large-scale projects.

These individuals may have a more developed skill set that includes project management, strategic planning, and advanced technical knowledge.

 

PC Repair Technician Education and Training Requirements

PC Repair Technicians typically have at least a high school diploma or equivalent, although an associate’s degree or certificate in computer technology, computer science or a related field is often preferred.

Practical experience is highly valued in this industry, and many technicians acquire skills through hands-on training or apprenticeships.

Some choose to gain experience and develop their skills through entry-level positions in IT departments or computer repair shops.

Most PC Repair Technicians also have professional certifications, which are generally provided by software or hardware companies.

These certifications prove that the technician has the skills and knowledge necessary to repair and maintain specific types of hardware or software.

Certifications such as CompTIA A+ are often required or highly recommended.

To stay up-to-date with the latest technologies and techniques, ongoing training is important.

This can be achieved through workshops, seminars, online courses or certification updates.

Furthermore, due to the customer service aspect of the role, communication and problem-solving skills are also crucial for success as a PC Repair Technician.

 

PC Repair Technician Salary Expectations

A PC Repair Technician can expect to earn an average salary of $44,046 (USD) per year.

However, the actual earnings can fluctuate depending on factors such as the individual’s level of experience, certifications, the location of employment, and the size and type of the employing company.

 

PC Repair Technician Job Description FAQs

What skills does a PC Repair Technician need?

PC Repair Technicians need to have strong technical and problem-solving skills to diagnose and fix computer issues.

They should be well-versed in different operating systems and hardware configurations.

A good understanding of network systems and data storage is also beneficial.

Additionally, customer service skills are crucial, as technicians often interact directly with users to understand their issues and provide updates about repairs.

 

Do PC Repair Technicians need a degree?

While some PC Repair Technicians may hold a degree in computer science or a related field, it’s not always a requirement.

Many technicians learn on the job or through certificate programs.

However, certifications from organizations like CompTIA, Microsoft, or Cisco can significantly boost a technician’s prospects and credibility in the field.

 

What should you look for in a PC Repair Technician resume?

Look for evidence of technical skills, like familiarity with hardware components, operating systems, and network systems.

Certifications from recognized organizations can also be a good sign of technical competence.

Additionally, experience in customer service or a track record of successful troubleshooting can be indicators of a strong candidate.

 

What qualities make a good PC Repair Technician?

A good PC Repair Technician is patient, meticulous, and able to work under pressure.

They need to diagnose and solve complex technical issues while managing client expectations.

Strong communication skills are also important, as technicians need to explain technical issues and solutions to non-technical users.

Lastly, they should be committed to continuous learning to keep up with the rapid pace of technological advancements.

 

What are the daily duties of a PC Repair Technician?

Typically, a PC Repair Technician starts their day by reviewing service tickets and prioritizing their workload.

They spend much of their day troubleshooting and repairing hardware, software, and network issues.

They may also install or upgrade computer systems and software.

In between tasks, they often communicate with clients to provide updates on repairs or guidance on preventing future issues.

 

Conclusion

And so, we conclude.

Today, we’ve unpicked the intricacies of what it means to be a PC repair technician.

Surprise!

It’s not just about fixing computers.

It’s about maintaining the backbone of our digital world, one system repair at a time.

With our comprehensive PC repair technician job description template and real-world examples, you’re primed for your next step.

But why limit yourself?

Expand your horizons with our job description generator. It’s your essential tool for creating precise job listings or fine-tuning your resume to perfection.

Remember:

Every computer system is a crucial component of our digital world.

Let’s maintain that world. Together.

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