Pediatric Health Care Liaison Job Description [Updated for 2025]

In today’s health-conscious era, the importance of Pediatric Healthcare Liaisons is more pronounced than ever.

As healthcare continues to evolve, the need for skilled professionals who can bridge the gap between medical teams, patients, and their families grows stronger.

But let’s delve deeper: What’s truly expected from a Pediatric Healthcare Liaison?

Whether you are:

• A job seeker aiming to understand the core responsibilities of this role,
• A hiring manager sculpting the profile of the perfect candidate,
• Or simply curious about the intricate nature of pediatric healthcare liaison,

You’re in the right place.

Today, we present a customizable Pediatric Healthcare Liaison job description template, designed for seamless posting on job boards or career sites.

Let’s dive in.

Pediatric Health Care Liaison Duties and Responsibilities

Pediatric Health Care Liaisons facilitate effective communication between healthcare providers, patients, and families, ensuring the best possible care for pediatric patients.

They coordinate treatment plans and relay essential information to all relevant parties.

Their duties and responsibilities include:

• Act as an intermediary between patients, their families, and healthcare providers to ensure clear, concise communication
• Work closely with doctors, nurses, and other healthcare professionals to develop and implement care plans
• Provide guidance, information, and support to parents and caregivers of pediatric patients
• Ensure all healthcare services are coordinated and integrated for the patient’s well-being
• Educate healthcare providers on the specific needs of pediatric patients
• Develop relationships with community organizations to facilitate access to additional resources and services for patients and families
• Assist in the management of the patient’s medical record, ensuring accuracy and compliance with privacy regulations
• Advocate for the rights of the patient and their family within the healthcare system
• Provide emotional support to the patients and their families during stressful situations

 

Pediatric Health Care Liaison Job Description Template

Job Brief

We are in search of a dedicated Pediatric Health Care Liaison to enhance the patient care experience within our pediatric department.

The role involves acting as a bridge between the medical staff and patients and their families, providing valuable health education, facilitating communication, and addressing concerns effectively.

Our ideal candidate has a strong clinical background, excellent interpersonal skills, and a passion for patient advocacy.

They should have a comprehensive understanding of pediatric medical care and the ability to ensure the delivery of quality patient care.

 

Responsibilities

• Act as the primary contact between patients, families, and healthcare providers
• Facilitate communication and coordinate services between patients, families, and healthcare teams
• Provide health education to patients and families on relevant topics
• Address and resolve patient concerns and complaints in a timely manner
• Collaborate with healthcare professionals to ensure continuity and quality of care
• Assist in the planning, development, and implementation of patient care policies and procedures
• Participate in patient care meetings and provide input based on patient interaction
• Document and report patient feedback to relevant departments

 

Qualifications

• Proven work experience as a Pediatric Health Care Liaison, Patient Advocate, or similar role
• Experience in pediatric healthcare settings
• Strong knowledge of patient care procedures and medical terminology
• Excellent communication and interpersonal skills
• Ability to handle sensitive situations with empathy and professionalism
• Strong problem-solving and decision-making skills
• Registered Nurse (RN) or Licensed Practical Nurse (LPN) preferred
• Bachelor’s degree in Nursing, Healthcare Administration or a related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities
• Opportunity to work in a supportive and rewarding environment

 

Additional Information

• Job Title: Pediatric Health Care Liaison
• Work Environment: Hospital-based with potential for remote work during non-clinical hours. Some local travel may be required.
• Reporting Structure: Reports to the Pediatric Department Head or Healthcare Administrator.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Pediatric Health Care Liaison Do?

Pediatric Health Care Liaisons are critical members of a child’s healthcare team, often working in hospitals, clinics, or other healthcare settings.

They act as a bridge between healthcare providers, such as doctors and nurses, and the patients and their families.

This role involves explaining complex medical information in a way that parents and children can understand, ensuring that the family is well-informed about the child’s condition, treatment plans, and any related procedures or tests.

They coordinate care across multiple specialists or departments, assisting in scheduling appointments and ensuring that all necessary medical records are available as needed.

Pediatric Health Care Liaisons also provide emotional support to families, helping them navigate the complexities of the healthcare system.

They advocate for the child’s needs within the healthcare setting, ensuring that the child’s voice is heard and that their needs are met.

In some cases, they may also assist with financial concerns, such as insurance issues or connecting families to resources for financial assistance.

 

Pediatric Health Care Liaison Qualifications and Skills

A Pediatric Health Care Liaison should have the skills and qualifications that are crucial for this role, including:

• Extensive knowledge of pediatric health care practices and procedures.
• Strong interpersonal skills to build relationships with both medical staff and families, bridging the gap between the two and facilitating communication.
• Excellent verbal and written communication skills to communicate complex medical information in a way that can be easily understood by non-medical individuals.
• Problem-solving abilities to effectively manage any issues or concerns raised by parents or medical staff.
• Strong advocacy skills to represent the interests of patients and their families in the healthcare setting.
• Detail-oriented nature to accurately relay medical information from physicians to families, and vice versa.
• Strong organizational skills to manage multiple patient cases at once, and to keep track of all relevant information for each case.
• Ability to demonstrate empathy, patience and understanding in potentially stressful and emotional situations.

 

Pediatric Health Care Liaison Experience Requirements

Pediatric Health Care Liaisons are expected to have a strong background in healthcare, often with a focus on pediatrics.

A Bachelor’s degree in Nursing, Social Work, Psychology, or a related healthcare field is generally expected, along with at least 2-3 years of experience in a clinical setting.

Experience working directly with children and families in a healthcare environment is particularly valued.

This could include roles such as a Pediatric Nurse, Child Life Specialist, or Family Advocate.

Candidates with more than 5 years of experience are often expected to have developed excellent communication and interpersonal skills, as well as a thorough understanding of healthcare processes and patient advocacy.

In addition, Pediatric Health Care Liaisons may be required to have experience coordinating and facilitating communication between multiple healthcare providers, ensuring the best possible care for pediatric patients.

Prior experience in case management or care coordination roles can be beneficial for this.

Those with more than 7 years of experience may also be expected to have leadership experience, as they may be responsible for guiding teams and overseeing patient care initiatives.

They may have held positions such as a Pediatric Care Coordinator, Team Lead, or Manager in a healthcare setting.

It is also common for Pediatric Health Care Liaisons to have experience with outreach and education, as they often play a role in educating families and communities about available resources and services.

Lastly, many Pediatric Health Care Liaisons have experience navigating health insurance and healthcare systems, as they often assist families in understanding their insurance coverage and accessing necessary services.

 

Pediatric Health Care Liaison Education and Training Requirements

Pediatric Health Care Liaisons typically have a bachelor’s degree in a health-related field such as nursing, social work, psychology, or healthcare administration.

These programs provide a strong foundation in health care principles and patient care, and equip individuals with a comprehensive understanding of the healthcare system.

Most employers prefer candidates with a master’s degree or advanced training in pediatric health or a related field.

Additional training or experience in counseling, patient advocacy, or health education can also be beneficial.

Pediatric Health Care Liaisons should be familiar with medical terminology, healthcare policy, and should have a strong understanding of child development and pediatric disorders.

Certification is not mandatory, but some pediatric health care liaisons may choose to become Certified Health Education Specialists (CHES) or earn other healthcare-related certifications to enhance their credentials and demonstrate their commitment to the field.

In addition to education, strong communication skills, empathy, and patience are essential for this role, as liaisons must be able to effectively communicate with children, families, and healthcare professionals.

 

Pediatric Health Care Liaison Salary Expectations

A Pediatric Health Care Liaison can expect to earn an average salary of $67,000 (USD) per year.

The salary range can significantly vary depending on factors such as experience, education, certification, additional skills, and geographic location.

 

Pediatric Health Care Liaison Job Description FAQs

What skills does a Pediatric Health Care Liaison need?

Pediatric Health Care Liaisons need excellent communication and interpersonal skills to interact effectively with children, their families, and healthcare professionals.

They require a solid understanding of pediatric health care to provide relevant information and guidance.

Problem-solving and critical thinking skills are also essential to navigate complex situations and make effective decisions.

 

Do Pediatric Health Care Liaisons need a specific degree?

Yes, Pediatric Health Care Liaisons generally need a bachelor’s degree in nursing, social work, psychology, or a related field.

Some positions might require a master’s degree or specific certification, depending on the level of responsibility.

In addition, a background in pediatric health care, experience working with children, and knowledge of medical terminology are usually required.

 

What should you look for in a Pediatric Health Care Liaison resume?

A Pediatric Health Care Liaison’s resume should highlight their experience in pediatric health care and their ability to work with children and their families.

Look for degrees in relevant fields and any additional certifications.

Check for evidence of strong communication skills, problem-solving abilities, and experience working in a team environment.

Any experience in patient advocacy, case management, or community health outreach is beneficial.

 

What qualities make a good Pediatric Health Care Liaison?

A good Pediatric Health Care Liaison is empathetic and patient, with an ability to communicate effectively with children and their families during potentially stressful times.

They should be proactive, detail-oriented, and capable of managing multiple tasks simultaneously.

They need to be good listeners and strong advocates for their patients.

An understanding of cultural sensitivity and a commitment to confidentiality are also important.

 

What are the daily duties of a Pediatric Health Care Liaison?

Pediatric Health Care Liaisons typically start their day by reviewing patient cases and coordinating with healthcare professionals.

They may meet with patients and their families to provide information, support, and resources.

They act as a bridge between families and healthcare teams, addressing any concerns or communication gaps.

They also participate in meetings, maintain patient records, and work on improving care strategies.

 

Conclusion

And there we have it.

Today, we’ve delved into the heart of what it means to be a Pediatric Health Care Liaison.

And guess what?

It’s not just about scheduling appointments.

It’s about crafting a healthier future for our children, one patient at a time.

With our comprehensive Pediatric Health Care Liaison job description template and real-world examples, you’re all set to make your career move.

But why stop there?

Dig deeper with our job description generator. It’s your next step to crafting perfect job listings or fine-tuning your resume to fit this specialized role.

Remember:

Every patient interaction is a part of the larger mission.

Let’s shape that future. Together.

How to Become a Pediatric Health Care Liaison (Complete Guide)

Employment Energy: The Most In-Demand Jobs Fueling the Future

The Future’s Brightest: Trending Jobs to Keep an Eye On

AI’s Employment Empire: Jobs That Are Shifting to Silicon

The Crème de la Crème: Most Prestigious Jobs in the Corporate World