Peer Mediation Coordinator Job Description [Updated for 2025]

In the realm of conflict resolution, the focus on Peer Mediation Coordinators has never been more crucial.

As society progresses, the demand for capable individuals who can facilitate, develop, and uphold effective conflict mediation practices increases.

But let’s delve deeper: What’s truly expected from a Peer Mediation Coordinator?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply intrigued by the intricacies of peer mediation,

You’re in the right place.

Today, we reveal a customizable Peer Mediation Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s delve right into it.

Peer Mediation Coordinator Duties and Responsibilities

Peer Mediation Coordinators manage and oversee peer mediation programs within educational or other institutions.

They are responsible for training and guiding peer mediators, facilitating conflict resolution, and promoting a positive and safe environment.

They have the following duties and responsibilities:

• Develop, implement and monitor peer mediation programs
• Train and provide ongoing supervision for peer mediators
• Facilitate and oversee mediation sessions ensuring neutrality and confidentiality
• Keep accurate records of mediation sessions and outcomes
• Provide resources and guidance for conflict resolution
• Collaborate with teachers, staff, and administration to identify potential conflicts
• Promote the peer mediation program and its benefits within the institution
• Report on the effectiveness and outcomes of the peer mediation program
• Stay current with latest techniques and approaches in conflict resolution and peer mediation
• Arrange for peer mediators to attend relevant workshops or training sessions
• Ensure the mediation process is in compliance with the policies of the institution

 

Peer Mediation Coordinator Job Description Template

Job Brief

We are seeking a highly motivated and empathetic Peer Mediation Coordinator to oversee the implementation and management of our peer mediation program.

The ideal candidate should have excellent communication and negotiation skills, experience in conflict resolution, and a strong desire to help individuals resolve their differences peacefully.

The Peer Mediation Coordinator will be responsible for training and supervising peer mediators, organizing mediation sessions, and tracking the outcomes of these sessions.

 

Responsibilities

• Oversee the peer mediation program and ensure its effectiveness
• Recruit, train, and supervise peer mediators
• Schedule and coordinate mediation sessions
• Monitor the progress of each mediation session
• Track and report on the outcomes of mediation sessions
• Establish and maintain positive relationships with all parties involved
• Facilitate communication between conflicting parties
• Adhere to all policies and guidelines related to confidentiality and conflict resolution
• Identify and implement opportunities for program improvement

 

Qualifications

• Proven experience as a mediator or in a similar role
• Strong understanding of conflict resolution techniques
• Excellent communication and interpersonal skills
• Ability to work with individuals from diverse backgrounds
• Strong leadership and mentoring abilities
• Ability to maintain confidentiality and handle sensitive information
• High level of emotional intelligence and empathy
• Bachelor’s Degree in Psychology, Social Work, or a related field

 

Benefits

• Health insurance
• Life insurance
• Retirement plan
• Paid time off
• Professional development opportunities
• Mental Health resources

 

Additional Information

• Job Title: Peer Mediation Coordinator
• Work Environment: This job typically requires a mix of both office setting and field work. Some travel may be required for training or meetings.
• Reporting Structure: Reports to the Program Director or School Administrator.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Peer Mediation Coordinator Do?

A Peer Mediation Coordinator typically works in educational settings such as schools and universities, but can also work in community organizations and youth programs.

Their primary role is to manage and facilitate the peer mediation program within the institution.

They train and guide students or members on how to resolve conflicts amicably using effective communication, problem-solving and negotiation strategies.

They coordinate peer mediation sessions, ensuring that all parties involved have an equal opportunity to express their feelings and concerns.

The coordinator also ensures that the mediation process is impartial and confidential.

Peer Mediation Coordinators often work closely with teachers, school administrators, and parents to identify potential conflicts and intervene before they escalate.

They are also responsible for promoting the peer mediation program, recruiting new mediators, and providing ongoing training and support to existing mediators.

Additionally, they may evaluate the effectiveness of the program, gather feedback, and make necessary improvements to further enhance the program’s effectiveness.

 

Peer Mediation Coordinator Qualifications and Skills

A Peer Mediation Coordinator should possess a variety of interpersonal, leadership, and conflict resolution skills, such as:

• Exceptional interpersonal skills to connect with a diverse group of individuals, understanding their unique perspectives and fostering mutual respect.
• Strong leadership and management skills to oversee the peer mediation program, including training, monitoring, and evaluating mediators.
• Excellent conflict resolution and negotiation skills to facilitate peaceful resolution of disputes and conflicts among peers.
• Effective communication skills to articulate the principles of mediation, explain the mediation process, and to guide individuals through it.
• Training capabilities to effectively teach peer mediators the necessary skills for effective mediation, such as active listening, neutrality, confidentiality, and problem-solving.
• Empathy and patience to handle sensitive issues and emotionally charged conflicts.
• Organizational skills to schedule and manage mediation sessions, ensuring follow-ups and documentation.
• Knowledge of school or organizational policies and procedures relating to conflict resolution.
• Experience in counseling, social work, or a related field can be an advantage.

 

Peer Mediation Coordinator Experience Requirements

Peer Mediation Coordinators typically require a minimum of 2-3 years of experience in conflict resolution, counseling, or a similar role.

This experience is often gained through working directly with people in a support or social services role, such as a School Counselor, Social Worker, or Youth Worker.

Candidates often supplement their practical experience with formal education in social work, psychology, counseling, or a related field.

This can help to develop an understanding of the theories and techniques used in conflict resolution and mediation.

Candidates with more than 3 years of experience may have a deeper understanding of peer mediation techniques and the ability to handle more complex cases.

They may also have experience in providing training and supervision to peer mediators, which can be a key part of the Peer Mediation Coordinator role.

Those with more than 5 years of experience may be ready for a leadership role within a mediation program, such as a Program Director or Manager.

They may have a demonstrated track record in program development, staff supervision, and a strong understanding of the policies and procedures that guide peer mediation.

In addition, experience working in a school or educational setting can be particularly valuable for Peer Mediation Coordinators, as they often work closely with students, teachers, and school administrators.

They may also need to have experience in managing and responding to sensitive issues such as bullying, interpersonal conflict, and diversity and inclusion issues.

 

Peer Mediation Coordinator Education and Training Requirements

A Peer Mediation Coordinator typically requires a bachelor’s degree in Education, Psychology, Social Work or another related field.

This role demands a deep understanding of conflict resolution techniques, mediation strategies, and student development, which can be gained through specific coursework or practical internships during their undergraduate education.

Some roles may require a master’s degree in Counseling or Education, especially if the job is based in a school or college setting.

In addition to formal education, many employers require certification in peer mediation or conflict resolution.

These certification programs are offered by various professional organizations and typically involve a combination of coursework and supervised practicum experience.

Continuing education is also important in this role.

Staying abreast of the latest research and trends in conflict resolution and peer mediation can enhance the effectiveness of the Peer Mediation Coordinator.

Finally, soft skills such as communication, problem-solving, empathy, and leadership are crucial for success in this role and are often honed through practical experience and ongoing professional development.

 

Peer Mediation Coordinator Salary Expectations

A Peer Mediation Coordinator earns an average salary of $48,000 (USD) per year.

The actual earnings may vary based on factors such as professional experience, educational background, geographic location, and the size and budget of the employing institution or organization.

 

Peer Mediation Coordinator Job Description FAQs

What skills does a Peer Mediation Coordinator need?

A Peer Mediation Coordinator needs strong communication and interpersonal skills, as they work closely with students, faculty, and parents.

Problem-solving and conflict resolution skills are essential as they guide students in resolving disputes.

They should also possess leadership and organizational skills to manage and facilitate mediation sessions effectively.

 

What qualifications should a Peer Mediation Coordinator have?

A Peer Mediation Coordinator typically requires a degree in Psychology, Education, Social Work, or a related field.

Experience in conflict resolution or mediation is highly beneficial.

Specific certification in conflict resolution or peer mediation may also be required.

 

What are the daily duties of a Peer Mediation Coordinator?

On a typical day, a Peer Mediation Coordinator may organize and facilitate peer mediation sessions, train student mediators, maintain records of mediation sessions, and liaise with faculty and parents to keep them informed about the progress of mediation cases.

They may also work on building a culture of conflict resolution within the school and raising awareness about the benefits of peer mediation.

 

What qualities make a good Peer Mediation Coordinator?

A good Peer Mediation Coordinator is empathetic and patient, as they need to understand the perspectives of different students and guide them towards a peaceful resolution.

They should also be impartial and trustworthy, helping students feel comfortable sharing their issues.

Good listening skills and the ability to handle sensitive situations professionally are also crucial.

 

Is it challenging to hire a Peer Mediation Coordinator?

Hiring a Peer Mediation Coordinator can be challenging as the role requires specific skills and qualifications.

It’s important to find a candidate who not only has the necessary educational background and experience in conflict resolution, but also possesses the emotional intelligence and personal qualities required to work effectively with students.

 

Conclusion

And there you have it.

Today, we’ve delved into what it truly means to be a Peer Mediation Coordinator.

Surprise, surprise.

It’s not just about resolving conflicts.

It’s about weaving the fabric of harmonious relationships, one mediation session at a time.

With our reliable Peer Mediation Coordinator job description template and authentic examples, you’re ready to make your move.

But why halt the momentum?

Dig deeper with our job description generator. It’s your next move towards creating detailed job listings or refining your resume to perfection.

Remember:

Every mediation session contributes to a larger goal.

Let’s build that harmonious future. Together.

How to Become a Peer Mediation Coordinator (Complete Guide)

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