Peer Services Coordinator Job Description [Updated for 2025]

In the dynamic field of peer support services, the role of a Peer Services Coordinator is pivotal.

As the landscape of mental health support evolves, the demand for dedicated individuals who can navigate, enhance, and uphold our peer services structure grows stronger.

But what is truly expected from a Peer Services Coordinator?

Whether you are:

• A job seeker trying to grasp the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply interested in the mechanisms of peer support services,

You’ve come to the right place.

Today, we present a tailored Peer Services Coordinator job description template, designed for convenient posting on job boards or career sites.

Let’s dive right in.

Peer Services Coordinator Duties and Responsibilities

Peer Services Coordinators work primarily in the mental health and social services sectors, facilitating and coordinating peer support services.

They promote recovery, reduce stigma, and improve participants’ quality of life.

They have the following duties and responsibilities:

• Develop, organize, and coordinate peer support services, such as recovery groups and workshops
• Recruit, train, and supervise peer support workers
• Ensure the delivery of safe, effective, and high-quality peer support services
• Assess the needs and recovery goals of service users
• Work closely with mental health professionals to develop personalized recovery plans
• Monitor and evaluate the effectiveness of peer support services
• Implement strategies to reduce stigma and discrimination associated with mental health
• Facilitate and encourage service user participation in decision-making processes
• Advocate on behalf of service users to ensure their rights and needs are respected
• Develop and maintain partnerships with other community organizations and stakeholders
• Maintain accurate records and prepare reports

 

Peer Services Coordinator Job Description Template

Job Brief

We are seeking a dedicated Peer Services Coordinator to oversee and facilitate our peer support services.

Your duties will involve coordinating peer support programs, supervising peer support staff, and managing administrative functions related to peer services.

The ideal candidate should have a strong understanding of recovery principles and peer support best practices, excellent interpersonal skills, and experience in a peer support role.

 

Responsibilities

• Coordinate and oversee peer support services and programs
• Recruit, train, and supervise peer support staff
• Develop and implement peer support policies and procedures
• Monitor program effectiveness and implement improvements as needed
• Facilitate group meetings and activities
• Coordinate with other departments and community organizations
• Ensure compliance with state and federal regulations
• Manage administrative tasks, including budgeting and reporting

 

Qualifications

• Prior experience in a peer support role
• Familiarity with recovery principles and peer support best practices
• Strong leadership and managerial skills
• Excellent interpersonal and communication skills
• Good understanding of state and federal regulations
• Ability to handle administrative tasks such as budgeting and reporting
• High school diploma or equivalent; higher education or training in social services or a related field is preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Peer Services Coordinator
• Work Environment: Office setting with occasional field work. Some travel may be required for training or community events.
• Reporting Structure: Reports to the Director of Services or Program Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Peer Services Coordinator Do?

Peer Services Coordinators typically work in healthcare or community service organizations where they play a crucial role in coordinating and providing peer support services.

They are responsible for training, supervising, and evaluating peer support workers, who are individuals with lived experiences of certain issues, like mental health conditions or addiction, and can use their experiences to support others going through similar situations.

Peer Services Coordinators ensure that peer support workers provide effective assistance by establishing goals, developing action plans, and monitoring progress.

They assess the needs of those seeking help and match them with suitable peer support workers.

They also act as a liaison between peer support workers, healthcare professionals, and management, ensuring clear communication and effective collaboration.

In addition, Peer Services Coordinators may organize and facilitate group meetings, workshops, and events that aim to educate, create awareness, and provide a supportive community for individuals facing similar challenges.

They are also responsible for reporting on the effectiveness of the peer support programs to stakeholders, and are instrumental in proposing improvements and expansions of these services.

 

Peer Services Coordinator Qualifications and Skills

A proficient Peer Services Coordinator should possess the skills and qualifications that match your job description, such as:

• Experience in the mental health field, particularly in a peer support or advocacy role.
• Strong interpersonal skills to establish and maintain effective relationships with peers, families, and the professional community.
• Exceptional communication skills to articulate the needs, experiences, and rights of peers to a diverse range of stakeholders.
• Understanding of recovery principles and the ability to implement recovery-oriented practices and programs.
• Leadership skills to manage, motivate, and support peer service staff or volunteers.
• Problem-solving skills to address and resolve issues that may arise within the peer services program.
• Cultural sensitivity and understanding to support peers from various backgrounds and experiences.
• Knowledge of community resources and the ability to connect peers with appropriate services and supports.
• Administrative skills for coordinating program activities, maintaining documentation, and tracking program outcomes.

 

Peer Services Coordinator Experience Requirements

Peer Services Coordinators typically require at least two years of experience in a peer support or similar role in a mental health setting.

This experience should involve providing support to individuals struggling with mental health conditions or substance abuse issues.

Experience working in a team, especially within a multidisciplinary team in a healthcare or community services environment, is often required.

This can develop the coordination, communication, and teamwork skills necessary for the role.

Some roles may require experience with specific populations, such as youth, the elderly, or individuals with specific mental health conditions.

Candidates with more than 3 years of experience may have developed specialized skills, such as experience in crisis intervention or in delivering specific types of therapy or counseling.

Those with over 5 years of experience may have had leadership or management roles, such as supervising peer support workers or coordinating a team of healthcare professionals.

This level of experience could prepare individuals for senior Peer Services Coordinator roles or for managerial positions within mental health services.

 

Peer Services Coordinator Education and Training Requirements

Peer Services Coordinators typically have a bachelor’s degree in social work, psychology, counseling or a related field.

They should have a strong background in peer support, crisis intervention, and case management.

Depending on the organization, they may also be required to have or obtain a Certified Peer Specialist (CPS) or Recovery Coach certification.

This certification typically requires completion of a specific training program and passing an exam.

In addition, many organizations require Peer Services Coordinators to have personal lived experience with mental health or substance use recovery, in order to provide authentic peer support.

Peer Services Coordinators should also have strong interpersonal and communication skills, as they will often be facilitating group sessions and advocating for individuals in their care.

Continued education and training, such as seminars, workshops, or courses in peer support and recovery, are often encouraged to stay updated on best practices and new developments in the field.

Some positions may require a master’s degree in counseling or social work, particularly for leadership or management roles within peer services.

 

Peer Services Coordinator Salary Expectations

A Peer Services Coordinator earns an average salary of $45,000 (USD) per year.

However, the actual salary can vary based on factors such as years of relevant experience, specific skills, the size and type of the organization, and the geographical location.

 

Peer Services Coordinator Job Description FAQs

What skills does a Peer Services Coordinator need?

A Peer Services Coordinator needs to have strong interpersonal, communication, and leadership skills.

They must be capable of facilitating group discussions, providing peer counseling, and working collaboratively with other health professionals.

Good organization and project management skills are also essential, as they’re often responsible for coordinating various peer support programs and services.

 

Do Peer Services Coordinators need a degree?

While a degree is not always required, many employers prefer candidates with a degree in social work, psychology, counseling, or a related field.

Additionally, it’s beneficial if the Peer Services Coordinator has a certification or training in peer support, or personal experience in recovery from mental health or substance use issues.

 

What should you look for in a Peer Services Coordinator resume?

When reviewing a resume for a Peer Services Coordinator, look for previous experience in peer support, counseling, or social work.

Certifications related to peer support or mental health counseling can be a plus.

Also, look for skills such as leadership, communication, empathy, and the ability to motivate and inspire others.

 

What qualities make a good Peer Services Coordinator?

A good Peer Services Coordinator is empathetic, patient, and understanding.

They have strong leadership skills and the ability to inspire and motivate others.

They are good listeners, able to provide support and guidance to their peers.

Moreover, they are knowledgeable about resources and services available for mental health and substance use recovery, and they maintain professional boundaries while building supportive relationships.

 

What are the daily duties of a Peer Services Coordinator?

On a typical day, a Peer Services Coordinator might facilitate group meetings, provide one-on-one peer counseling, and liaise with other healthcare professionals to coordinate support services.

They could also spend time planning and organizing peer support programs, training new peer support workers, and assessing the needs of individuals they are supporting.

They may also be involved in outreach activities to increase awareness about their services.

 

Conclusion

So there you have it.

Today, we’ve unveiled the real essence of being a Peer Services Coordinator.

Surprise, surprise!

It’s not just about coordinating services.

It’s about building bridges of communication and support, one person at a time.

With our ready-to-use Peer Services Coordinator job description template and genuine examples, you’re all equipped to take the next step.

But why halt here?

Explore further with our job description generator. It’s your key to creating precise job listings or refining your resume to excellence.

Remember:

Every interaction counts towards the larger goal.

Let’s create that supportive environment. Together.

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