Peer Support Coordinator Job Description [Updated for 2025]

In the evolving world of mental health services, the role of Peer Support Coordinators is becoming increasingly important.

As society continues to understand and prioritize mental health, the demand for empathetic individuals who can provide emotional support and guidance grows.

But let’s delve deeper: What’s truly expected from a Peer Support Coordinator?

Whether you are:

• A job seeker trying to understand the intricacies of this role,
• A hiring manager looking to outline the ideal candidate,
• Or simply curious about the inner workings of peer support coordination,

You’ve come to the right place.

Today, we present a customizable Peer Support Coordinator job description template, designed for straightforward posting on job boards or career sites.

Let’s dive in.

Peer Support Coordinator Duties and Responsibilities

Peer Support Coordinators are responsible for the development, implementation and facilitation of peer support programs.

They work with peers, helping them to identify resources and strategies to manage and recover from various challenges.

They have the following duties and responsibilities:

• Coordinate and facilitate peer support groups and individual peer support sessions
• Train and supervise peer support staff and volunteers
• Provide regular feedback and guidance to peer support staff
• Advocate for the needs and rights of individuals receiving peer support services
• Assist peers in setting and achieving personal goals
• Develop and implement strategies to ensure engagement and participation in peer support programs
• Collaborate with other service providers to ensure comprehensive and integrated support for peers
• Maintain confidential records and documentation related to peer support services
• Monitor and evaluate the effectiveness of peer support programs and implement changes as necessary
• Plan and facilitate educational workshops and seminars for peers and community members
• Promote awareness and understanding of peer support services within the community

 

Peer Support Coordinator Job Description Template

Job Brief

We are seeking a dedicated Peer Support Coordinator to build and manage our peer support program.

The role involves identifying, recruiting, and training suitable candidates, and facilitating peer support groups.

The Peer Support Coordinator will create an environment that fosters empowerment, recovery, and hope among individuals with lived experience of mental health issues.

Ideal candidates will have personal experience of recovery from mental health issues, as well as a deep understanding of peer support principles and recovery-oriented practice.

 

Responsibilities

• Develop and implement a peer support program in line with best practices and the organization’s goals
• Recruit, train, and supervise peer support workers
• Coordinate and facilitate peer support groups and activities
• Manage program documentation, including records of attendance and individual progress
• Provide ongoing education and support to peer support workers
• Collaborate with clinical staff to promote integration of peer support into overall care
• Measure and evaluate the effectiveness of the peer support program
• Advocate for the value of peer support and recovery-oriented care
• Ensure compliance with all applicable regulations and ethical guidelines
• Represent the organization at relevant meetings and conferences

 

Qualifications

• Personal experience of recovery from mental health issues
• Knowledge of peer support principles and recovery-oriented practice
• Experience working in peer support, preferably in a leadership role
• Excellent communication and interpersonal skills
• Ability to empathize with and inspire others
• Strong organizational and problem-solving abilities
• Proficiency in Microsoft Office, especially Word and Excel
• High school diploma or equivalent required; bachelor’s degree in a relevant field preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Peer Support Coordinator
• Work Environment: Office setting with options for remote work. Some travel may be required for team meetings or community engagements.
• Reporting Structure: Reports to the Program Director or Clinical Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Peer Support Coordinator Do?

A Peer Support Coordinator typically works in mental health or addiction recovery settings, including hospitals, rehabilitation centers, or community organizations.

Their main responsibility is to coordinate, implement, and oversee peer support programs.

These programs aim to assist individuals who are dealing with mental health issues, substance abuse, or both, by providing them with support from individuals who have experienced similar situations.

Peer Support Coordinators select, train, and manage a team of peer support specialists.

They ensure that these specialists are adequately equipped with the necessary skills and knowledge to provide emotional and social support to those in need.

They often work closely with therapists, social workers, and other healthcare professionals to create personalized treatment plans for each individual.

They also monitor the progress of these plans and make necessary adjustments to better cater to the individual’s needs.

Peer Support Coordinators may also be responsible for facilitating group sessions, educational workshops, and other community outreach initiatives.

They can provide invaluable first-hand insights and practical strategies for coping with mental health issues or addiction, based on their own experiences and recovery journeys.

In addition, they often serve as a bridge between patients and healthcare providers, advocating for their needs and ensuring they receive the appropriate level of care.

Their ultimate goal is to help individuals lead healthier, more fulfilling lives.

 

Peer Support Coordinator Qualifications and Skills

A Peer Support Coordinator should possess a unique blend of empathetic skills and professional qualifications.

These include:

• Strong interpersonal skills to connect with, motivate, and encourage clients and peers.
• Excellent communication skills to listen and understand the concerns of individuals, as well as to express ideas and information clearly and effectively.
• Experience in a peer support role, preferably in a similar industry or field, to bring practical knowledge to the position.
• Understanding of the recovery process, including knowledge of recovery tools and the ability to use personal experience to assist in the recovery of others.
• Problem-solving skills to help identify issues and work towards effective solutions.
• Ability to maintain confidentiality and adhere to ethical guidelines and standards of the profession.
• Understanding and empathy for individuals facing mental health challenges or other similar situations.
• Organizational skills to manage and oversee support groups, workshops, or meetings.
• Training or certification in peer support or related field can be beneficial.
• Ability to work well in a team and coordinate effectively with other professionals such as healthcare providers, counselors, and social workers.

 

Peer Support Coordinator Experience Requirements

Peer Support Coordinators are typically expected to have at least 2 to 3 years of experience in the field of mental health, social services, or a related area.

This experience can be gained through volunteering, internships, or employment in relevant roles such as Social Worker, Case Manager, or Counselor.

Candidates are often required to have personal experience with mental health challenges or recovery processes, as this brings a unique and invaluable perspective to the role.

They should be able to demonstrate a history of successful interaction with individuals facing mental health issues and show empathy, understanding, and respect for their experiences.

In addition to field experience, many employers prefer candidates with some experience in a supervisory or managerial role, particularly in a peer support setting.

This can demonstrate their ability to coordinate and manage a team of peer supporters, handle administrative duties, and oversee program implementation and evaluation.

Individuals with more than 5 years of experience, particularly in peer support roles, may be suitable for senior or management positions within the organization.

They are expected to bring a wealth of experience, both personal and professional, to the team and demonstrate a high level of competence in both peer support and administrative tasks.

 

Peer Support Coordinator Education and Training Requirements

Peer Support Coordinators typically have a minimum of a high school diploma, however a bachelor’s degree in social work, psychology, counseling or a related field is often preferred by employers.

They also need to have significant personal experience with recovery, whether that is from mental illness, substance abuse or both.

This unique perspective allows them to connect with and support those they are helping in a meaningful and authentic way.

Certification as a Certified Peer Specialist (CPS) is often required, as this certification demonstrates that the individual has completed a specific amount of training and has passed an examination demonstrating their ability to support others in their recovery journey.

In addition to the CPS certification, some states or employers may require additional certifications or trainings.

These can include Mental Health First Aid, CPR and safety trainings, or trainings on specific therapeutic models or techniques.

Peer Support Coordinators also need to have excellent communication skills, strong listening abilities, and a deep understanding of the principles of recovery and empowerment.

These skills are often developed and honed through both formal education and on-the-job training.

Continuing education is important in this role, as it allows the Peer Support Coordinator to stay current on the latest research and developments in the field of recovery and peer support.

This can include attending conferences, participating in webinars, or taking additional classes or trainings.

Finally, Peer Support Coordinators must be able to maintain confidentiality and respect the privacy rights of those they serve, which is often a component of their formal training and is also mandated by law.

 

Peer Support Coordinator Salary Expectations

A Peer Support Coordinator earns an average salary of $45,000 (USD) per year.

This salary can fluctuate depending on factors such as experience, certification, the size of the organization they are employed by, and the geographical location of their work.

 

Peer Support Coordinator Job Description FAQs

What skills does a Peer Support Coordinator need?

A Peer Support Coordinator needs to have exceptional interpersonal and communication skills to understand and connect with individuals.

They should have a deep understanding of the challenges that the individuals they support face.

Additionally, they should possess strong problem-solving skills, empathy, and the ability to motivate and inspire others.

Knowledge of counseling techniques and crisis intervention methods is also beneficial.

 

Do Peer Support Coordinators need a specific degree?

While a specific degree may not always be necessary, a bachelor’s degree in social work, psychology, or a related field is often preferred.

However, personal experience with recovery or the issue at hand can be just as valuable.

Many organizations require Peer Support Coordinators to be certified, which involves completing a training program and passing an exam.

 

What should you look for in a Peer Support Coordinator resume?

In a Peer Support Coordinator resume, you should look for both formal education in a related field and any personal experience with recovery or overcoming challenges similar to those faced by the individuals they will be supporting.

You should also look for certification as a Peer Support Specialist or a similar role.

Experience in counseling or social work can also be beneficial.

 

What qualities make a good Peer Support Coordinator?

A good Peer Support Coordinator is empathetic, patient, and understanding.

They should be able to listen without judgment and provide support and encouragement.

They should also be resilient, as the job can be emotionally challenging.

Other important qualities include being trustworthy, reliable, and able to maintain confidentiality.

 

How can a Peer Support Coordinator help individuals?

A Peer Support Coordinator helps by offering emotional support, sharing personal experiences, and providing practical advice to individuals facing similar challenges.

They often help individuals feel understood and less alone in their struggles.

They also guide individuals in finding resources and services that can assist them in their recovery journey.

 

Conclusion

And there we have it.

Today, we’ve unraveled the complexities of the exciting role of a Peer Support Coordinator.

Surprised?

It’s not just about lending an ear.

It’s about fostering resilience, one conversation at a time.

Armed with our definitive Peer Support Coordinator job description template and real-world scenarios, you’re fully equipped to take the next step.

But why stop at just being ready?

Deepen your understanding with our job description generator. It’s your ultimate tool for creating laser-sharp job listings or polishing your resume to absolute perfection.

Always remember:

Every conversation makes a difference in someone’s journey.

Let’s foster resilience. Together.

How to Become a Peer Support Coordinator (Complete Guide)

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