Pharmacy Informatics Technician Job Description [Updated for 2025]

In the modern era of healthcare, the role of a Pharmacy Informatics Technician is becoming increasingly vital.
As advancements in healthcare technology continue to evolve, the demand for skilled professionals who can manage, optimize, and protect our pharmacy information systems grows stronger.
But what does a Pharmacy Informatics Technician really do?
Whether you are:
- An individual exploring this career path,
- A hiring manager crafting the ideal candidate profile,
- Or simply curious about the intricacies of pharmacy informatics,
You’ve come to the right place.
Today, we present a customizable Pharmacy Informatics Technician job description template, designed for easy posting on job boards or career sites.
Let’s dive in.
Pharmacy Informatics Technician Duties and Responsibilities
Pharmacy Informatics Technicians are healthcare professionals who focus on the use and integration of data, information, knowledge, technology, and automation in the medication-use process.
They have the following duties and responsibilities:
- Assist in the design, development, implementation, and management of technology systems and solutions used in medication management
- Support and maintain pharmacy information systems, including troubleshooting and user training
- Assist in the analysis of medication use processes and workflow
- Collaborate with healthcare teams to design and implement clinical decision support tools
- Work closely with other healthcare professionals to ensure that the pharmacy information systems are supporting patient care and safety
- Monitor system performance and implement necessary updates and upgrades
- Document system issues and resolutions for future reference
- Keep up to date with the latest technologies and advancements in pharmacy informatics
- Ensure compliance with healthcare information standards and regulations
- Participate in the development of policies and procedures for the use of clinical information systems
Pharmacy Informatics Technician Job Description Template
Job Brief
We are seeking a dedicated Pharmacy Informatics Technician to join our healthcare team.
You will be responsible for managing the electronic medical record (EMR) systems, collaborating with pharmacists and other healthcare providers to improve the efficiency and safety of medication-use processes.
Our ideal candidate has a strong understanding of pharmacy operations and informatics, and is proficient in data analysis and software management.
Responsibilities
- Assist in the installation, maintenance, and troubleshooting of the EMR and pharmacy technology systems.
- Collaborate with pharmacists to create and implement efficient medication-use processes.
- Develop and maintain detailed documentation of system modifications and processes.
- Assist in the development of training materials and provide training to pharmacy staff on the use of pharmacy technology systems.
- Ensure pharmacy technology systems comply with regulatory requirements and best practice standards.
- Collaborate with other healthcare providers to improve patient care.
- Analyze pharmacy data to identify trends and make recommendations for improvement.
- Participate in quality improvement initiatives.
Qualifications
- Associate’s degree in Pharmacy Technology, Information Technology, or related field.
- Certified Pharmacy Technician (CPhT) preferred.
- Experience in pharmacy informatics or related field.
- Strong understanding of pharmacy operations and informatics.
- Proficiency in data analysis and software management.
- Excellent communication and training skills.
- Experience with EMR and pharmacy technology systems.
- Ability to multitask and handle confidential information with discretion.
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Pharmacy Informatics Technician
- Work Environment: Hospital or healthcare setting. Some remote work may be available.
- Reporting Structure: Reports to the Director of Pharmacy or Pharmacy Informatics Manager.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $50,000 minimum to $80,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Pharmacy Informatics Technician Do?
Pharmacy Informatics Technicians are healthcare professionals who specialize in the intersection of pharmacy and information technology.
They typically work within hospitals, clinics, or pharmacies.
Their primary role is to ensure the smooth operation of computer systems and software to manage drug use, patient care, and communication among medical staff.
They are responsible for maintaining and updating electronic medical records, processing and managing medication orders, and analyzing patient medication lists for possible drug interactions.
Pharmacy Informatics Technicians also ensure the correct and secure entry of prescription information into the system and may be involved in training staff on the use of new technology or systems.
They often work closely with pharmacists, physicians, and other healthcare professionals to help improve the efficiency and safety of medication use in their organization.
Their role also involves troubleshooting system errors and problems, as well as recommending and implementing software updates and system enhancements.
They play a critical role in improving patient outcomes by ensuring medication safety and efficiency through technology.
Pharmacy Informatics Technician Qualifications and Skills
A Pharmacy Informatics Technician should have the skills and qualifications that meet your job requirements, such as:
- Technical skills to use and understand various pharmacy informatics tools, software and systems.
- Analytical skills to interpret data and reports generated from pharmacy informatics systems.
- Attention to detail to ensure accurate data entry, medication history verification, and inventory management.
- Communication skills to liaise with pharmacists, physicians, and other healthcare providers, as well as provide technical support to pharmacy staff.
- Problem-solving skills to troubleshoot system issues and find effective solutions.
- Understanding of pharmacy operations, medical terminologies, and drug utilization processes.
- Ability to work independently and as part of an interdisciplinary team.
- Knowledge of patient privacy laws and regulations, such as HIPAA, to ensure the safe and confidential handling of patient information.
Pharmacy Informatics Technician Experience Requirements
Pharmacy Informatics Technicians typically require a substantial level of experience in the field of pharmacy or health informatics.
Entry-level candidates often have 1 to 2 years of experience, typically gained through internships or part-time positions in pharmacies or health informatics settings.
These professionals can also gain hands-on experience in roles such as Pharmacy Technician, Health Information Technician, or other related healthcare roles.
Experience with Electronic Health Record (EHR) systems, Pharmacy Information Systems (PIS), and other clinical software is highly beneficial.
Candidates with more than 3 years of experience usually have honed their skills in pharmacy informatics systems, medication management, and data analysis in either Pharmacy Technician or Pharmacy Informatics Assistant roles.
Those with more than 5 years of experience in the field are often considered for more advanced roles.
They may have leadership experience and the capacity to manage or coordinate a team of Pharmacy Informatics Technicians.
They may also be responsible for training new staff, overseeing system implementations, and leading process improvement initiatives.
Regardless of the level of experience, a Pharmacy Informatics Technician should have a strong understanding of pharmacy operations, health information systems, data management, and patient safety protocols.
Additionally, they must stay updated with the latest trends in healthcare technology and pharmacy practices.
Pharmacy Informatics Technician Education and Training Requirements
Pharmacy Informatics Technicians typically require an associate’s degree in health informatics, health information management, or a related field.
Such programs generally include courses in health data management, computer systems, medical terminology, and health information laws and standards.
It’s crucial for them to have a strong background in pharmaceutical knowledge and computer systems.
Many employers prefer candidates with certification as a Certified Pharmacy Technician (CPhT) from the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA).
Apart from the basic education and certification, some positions may require Pharmacy Informatics Technicians to have practical experience or additional training in the use of electronic health records, pharmacy information systems, or other healthcare technology systems.
Further education in the form of a bachelor’s or master’s degree in health informatics or a related field can be beneficial.
This advanced education often signifies a candidate’s commitment to ongoing learning and potential for leadership roles.
Continued professional development is important in this role due to the fast-evolving nature of both healthcare and information technology sectors.
Pharmacy Informatics Technician Salary Expectations
A Pharmacy Informatics Technician earns an average salary of $48,670 (USD) per year.
The actual earnings can vary greatly depending on experience, specialized training, geographical location, and the size and type of the employing healthcare facility.
Pharmacy Informatics Technician Job Description FAQs
What skills does a Pharmacy Informatics Technician need?
Pharmacy Informatics Technicians need a deep understanding of both pharmacy practice and technology.
This includes the ability to understand, operate, and troubleshoot pharmacy software and systems.
They should have strong analytical skills to interpret data and use it to improve pharmacy services.
Communication skills are also vital as they often have to explain complex technical information to pharmacists and other healthcare providers.
Do Pharmacy Informatics Technicians need a degree?
Yes, a degree is typically required for this role.
Most Pharmacy Informatics Technicians have a degree in pharmacy, computer science, or a related field.
A background in both healthcare and information technology is highly beneficial.
They may also require certification as a pharmacy technician, depending on their specific role and location.
What should you look for in a Pharmacy Informatics Technician resume?
Look for a combination of pharmacy and IT experience.
They should have experience working with pharmacy software systems and a strong understanding of pharmacy operations.
Certifications in pharmacy or informatics can also be beneficial.
Additionally, look for evidence of problem-solving abilities and experience with data analysis.
What qualities make a good Pharmacy Informatics Technician?
A good Pharmacy Informatics Technician is detail-oriented, as they often work with complex systems and data.
They should be problem-solvers who can troubleshoot technical issues and find ways to improve pharmacy services using technology.
Good communication skills are also important, as they need to work closely with pharmacists and other healthcare providers.
What are the daily duties of a Pharmacy Informatics Technician?
On a typical day, a Pharmacy Informatics Technician may spend time troubleshooting software issues, analyzing data to improve pharmacy services, and providing technical support to pharmacy staff.
They might also work on implementing new systems or upgrades, and they often play a key role in training staff on new technologies.
Additionally, they may attend meetings with other healthcare IT professionals to discuss system improvements and changes.
Conclusion
And there you have it.
Today, we’ve unveiled the true essence of being a Pharmacy Informatics Technician.
Surprising, isn’t it?
It’s not just about dispensing medications.
It’s about shaping the future of pharmaceutical care, one data analysis at a time.
With our comprehensive Pharmacy Informatics Technician job description template and real-life examples, you’re ready to step forward.
But why stop there?
Go further with our job description generator. It’s your next stop for meticulously crafted job listings or refining your resume to absolute perfection.
Remember:
Every data entry is a piece of the broader healthcare puzzle.
Let’s shape that future. Together.