Pharmacy Manager Job Description [Updated for 2025]

In the healthcare industry, the role of pharmacy managers has never been more pivotal.

As healthcare continues to evolve, the demand for proficient individuals who can manage, enhance, and secure our pharmaceutical operations grows stronger.

But let’s delve deeper: What’s truly expected from a pharmacy manager?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the intricacies of pharmacy management,

You’re in the right place.

Today, we present a customizable pharmacy manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Pharmacy Manager Duties and Responsibilities

Pharmacy Managers oversee the daily operations of a pharmacy or drug store, while ensuring it meets legal requirements and safety standards.

They also manage pharmacy staff and handle the administrative duties related to the sale and storage of medications.

Their duties and responsibilities often include:

• Supervising and directing the pharmacy staff including pharmacists, pharmacy technicians, and support staff
• Ensuring the pharmacy complies with all local, state, and federal regulations regarding dispensing of medicines and narcotics
• Overseeing the ordering, receipt and storage of pharmaceutical supplies
• Implementing policies and procedures for pharmacy operations
• Maintaining a safe and clean environment to ensure health and safety
• Providing advice to customers on the selection of medication brands, medical equipment, or healthcare supplies
• Addressing customer complaints and ensuring high customer service standards
• Collaborating with healthcare professionals to optimize patient care
• Administering vaccines and providing health and wellness screenings as needed
• Performing administrative tasks such as managing budgets, maintaining records, and handling insurance claim paperwork
• Training and mentoring pharmacy staff and conducting performance reviews

 

Pharmacy Manager Job Description Template

Job Brief

We are seeking a dedicated and experienced Pharmacy Manager to join our healthcare team.

The Pharmacy Manager will be responsible for overseeing the daily operations of the pharmacy, managing staff, and ensuring optimal patient care and safety.

The ideal candidate should have a comprehensive understanding of pharmacy operations, regulations and guidelines, possess excellent leadership and management skills, and have the ability to make critical decisions regarding healthcare services.

 

Responsibilities

• Oversee the daily operations of the pharmacy
• Manage pharmacy staff, including hiring, training, scheduling, and performance evaluations
• Ensure compliance with all pharmacy laws and regulations
• Collaborate with healthcare professionals to optimize patient care
• Monitor and manage inventory levels to ensure continuous availability of medications
• Implement and enforce quality, safety, and infection control protocols
• Provide pharmacological information and advice to patients
• Address customer complaints and queries efficiently
• Prepare and manage pharmacy’s budget

 

Qualifications

• PharmD degree from an accredited pharmacy school
• Current pharmacist license in good standing
• Proven experience as a Pharmacy Manager or similar role
• Knowledge of pharmacy operations, policies, regulations, and procedures
• Excellent leadership and management skills
• Strong decision-making, problem-solving and communication skills
• Detail-oriented with the ability to multitask
• Proficient in pharmacy management software and technology

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Pharmacy Manager
• Work Environment: Pharmacy setting with potential for on-call hours. Some travel may be required for pharmacy-related events or trainings.
• Reporting Structure: Reports to the Director of Pharmacy Services or Regional Pharmacy Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $110,000 minimum to $150,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Pharmacy Manager Do?

A Pharmacy Manager typically supervises the operations of a pharmacy or a drug store.

They work in a range of settings including community, retail, and hospital pharmacies.

Pharmacy Managers are responsible for overseeing and organizing the daily activities of pharmacy staff, which often includes pharmacists, pharmacy technicians, and sometimes other clinical staff.

This entails scheduling staff shifts, conducting performance reviews, and providing training as needed.

Their role also involves ensuring the pharmacy complies with all local, state, and federal regulations regarding the dispensing of medications and healthcare services.

This includes keeping track of all medicines and pharmacy products, making sure they are stored properly and are not expired.

Pharmacy Managers communicate regularly with healthcare professionals like doctors and nurses, and interact with customers to provide advice on medication usage, potential drug interactions, and general health guidance.

They are also involved in managing the business aspects of the pharmacy such as inventory management, maintaining and improving the financial performance of the pharmacy, and developing business strategies to enhance customer satisfaction and drive sales.

In addition, they handle and resolve customer complaints, ensure excellent customer service, and foster a positive working environment.

Overall, they are responsible for the smooth operation and success of the pharmacy.

 

Pharmacy Manager Qualifications and Skills

A Pharmacy Manager is expected to have a range of technical skills, managerial abilities, and a deep understanding of pharmaceutical practices, such as:

• Extensive knowledge of pharmaceutical operations, laws, and ethics to ensure the pharmacy complies with federal and state regulations.
• Effective management and leadership skills to oversee pharmacy staff, which includes hiring, training, and evaluating performance.
• Strong customer service and interpersonal skills to deal with customers, address their concerns, and establish a loyal customer base.
• Excellent communication skills to coordinate with healthcare providers, counsel patients about medications, and communicate effectively with staff.
• Detail-oriented and organized, ensuring accurate prescription filling, inventory management, and maintenance of pharmacy records.
• Ability to make critical decisions and solve problems, especially in situations involving patient health and safety.
• Knowledge of business management and financial principles to ensure the pharmacy operates efficiently and profitably.
• Physical stamina to stand for extended periods and ability to work under high-stress conditions.

 

Pharmacy Manager Experience Requirements

Pharmacy Managers typically require a minimum of 5 years of experience in a pharmacy setting.

This is usually gained through roles like Pharmacy Technician, Staff Pharmacist, or other pharmacy-related roles.

The experience should be comprehensive and cover various aspects of pharmacy operations including prescription handling, pharmacy software, regulatory requirements, and inventory management.

It is also crucial that Pharmacy Managers have a significant amount of experience in supervising and managing teams, as they will be tasked with overseeing the work of other pharmacy staff.

Candidates with more than 7-10 years of experience in the field will typically have a robust understanding of pharmacy operations and management, and may be prepared for higher-level leadership positions within a pharmacy setting.

In addition, completion of a Doctor of Pharmacy (PharmD) program and passing the North American Pharmacist Licensure Examination (NAPLEX) are required to practice.

Pharmacy managers must also stay updated with continuous professional development and licensure renewal as per their state’s specific regulations.

Experience in developing and implementing pharmacy policies and procedures, ensuring compliance with healthcare laws and regulations, and managing pharmacy’s budget can also be an added advantage.

 

Pharmacy Manager Education and Training Requirements

Pharmacy Managers typically need a Doctor of Pharmacy (Pharm.D.) degree from an accredited pharmacy program.

In addition to the degree, they must also be licensed, which requires passing two exams.

The North American Pharmacist Licensure Exam (NAPLEX) tests pharmacy skills and knowledge, while the Multistate Pharmacy Jurisprudence Exam (MPJE) or a state-specific test on pharmacy law is also required.

Furthermore, Pharmacy Managers need strong managerial and administrative skills, often gained through years of experience working in a pharmacy setting.

Some Pharmacy Managers may also choose to obtain additional certification in a specialized area, such as oncology or nutrition, to further enhance their knowledge and expertise.

A few positions may prefer candidates with a Master’s degree in Business Administration (MBA) or Healthcare Administration to emphasize leadership and management skills.

Continuous professional development is encouraged to stay updated with the latest advancements in pharmacology and healthcare management.

 

Pharmacy Manager Salary Expectations

A Pharmacy Manager can expect to earn an average of $142,500 (USD) per year.

The actual salary may vary depending on factors such as experience, location, and the specific company for which they work.

 

Pharmacy Manager Job Description FAQs

What skills does a Pharmacy Manager need?

Pharmacy Managers need to have excellent communication and leadership skills.

They should be able to oversee and guide the work of the pharmacy staff.

Strong organizational skills, knowledge of pharmaceutical operations, and understanding of patient care standards are also necessary.

Above all, they should have a deep knowledge of pharmaceuticals, their indications, interactions, and potential side effects.

 

Do Pharmacy Managers need a degree?

Yes, Pharmacy Managers need a degree in Pharmacy (PharmD).

Besides, they should be licensed to practice pharmacy in their state.

Some Pharmacy Managers may also have a master’s degree in business administration or health administration.

 

What should you look for in a Pharmacy Manager’s resume?

Firstly, check for the requisite education and licensure.

Experience in pharmacy practice is also essential, so look for a few years of experience in the field.

Leadership or management experience is a plus.

Finally, check for knowledge of laws and regulations governing pharmacy practices.

 

What qualities make a good Pharmacy Manager?

A good Pharmacy Manager is proactive, decisive, and has excellent problem-solving skills.

They should be able to manage the pharmacy team effectively and ensure smooth operations.

Good Pharmacy Managers are detail-oriented, have a deep understanding of pharmaceuticals, and prioritize patient care.

 

Is it difficult to hire Pharmacy Managers?

Hiring Pharmacy Managers can be challenging due to the specific skill set and experience required for the job.

Also, there’s a limited pool of qualified candidates.

Offering competitive salaries, benefits, and a supportive work environment can attract potential candidates.

 

Conclusion

And there we have it.

Today, we’ve delved into the intricate world of a pharmacy manager.

Surprised?

It’s not just about dispensing medication.

It’s about ensuring public health and wellbeing, one prescription at a time.

With our comprehensive pharmacy manager job description template and practical examples, you’re ready to take the next step.

But don’t stop there!

Dive deeper with our job description generator. It’s your resource for creating precise job listings or crafting your resume to perfection.

Remember:

Every prescription filled is a part of a healthier community.

Let’s cultivate that future. Together.

Reasons to Become a Pharmacy Manager (Catalyst in Healthcare Chain)

How to Become a Pharmacy Manager (Complete Guide)

Disadvantages of Being a Pharmacy Manager (Curing Isn’t Caring!)

Unbelievable Stress: The Real Picture of Challenging Careers!

Economic Endurance: Jobs That Outlive a Recession

The Agony Aisle: The Most Hated Jobs in the Career World

Unveiled: Surprisingly Simple Jobs with Big Paychecks