Pharmacy Technician Supervisor Job Description [Updated for 2025]

In the realm of healthcare, the significance of pharmacy technician supervisors is increasingly paramount.

As pharmaceutical advancements continue to evolve, the demand for skilled individuals who can manage, streamline, and safeguard our pharmacy operations escalates.

But let’s delve deeper: What’s truly expected from a pharmacy technician supervisor?

Whether you are:

• A job seeker attempting to understand the core responsibilities of this role,
• A hiring manager outlining the ideal candidate,
• Or simply intrigued by the intricate world of pharmacy operations,

You’re in the right place.

Today, we present a customizable pharmacy technician supervisor job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Pharmacy Technician Supervisor Duties and Responsibilities

Pharmacy Technician Supervisors oversee the work of pharmacy technicians and ensure the efficient operation of the pharmacy.

They are often responsible for managing inventory, maintaining health and safety compliance, and providing excellent customer service.

The duties and responsibilities of a Pharmacy Technician Supervisor include:

• Supervising and managing the activities of pharmacy technicians
• Ensuring compliance with pharmacy rules, regulations, and procedures
• Overseeing the preparation, packaging, and distribution of medication
• Performing quality checks on prescriptions to ensure accuracy and safety
• Managing inventory of medications and supplies
• Training and mentoring pharmacy technicians
• Managing customer complaints and ensuring a high level of customer service
• Coordinating with pharmacists to optimize pharmacy operations
• Maintaining and organizing pharmacy records
• Ensuring cleanliness and safety in the pharmacy
• Performing administrative tasks such as scheduling, performance evaluations, and hiring

 

Pharmacy Technician Supervisor Job Description Template

Job Brief

We are looking for a diligent Pharmacy Technician Supervisor to lead and oversee the daily operations of our pharmacy team.

The responsibilities of a Pharmacy Technician Supervisor include managing pharmacy technicians, monitoring workflow, ensuring legal and safety compliance, and delivering excellent customer service.

Our ideal candidate is a certified pharmacy technician with prior supervisory experience, a deep understanding of pharmacy procedures, and a commitment to excellent patient service.

 

Responsibilities

• Supervise and manage the team of pharmacy technicians, including scheduling, training, and performance management.
• Ensure adherence to pharmacy law, regulations, and standard operating procedures.
• Coordinate and supervise the preparation and dispensing of prescriptions.
• Manage stock levels, order supplies, and maintain inventory control.
• Assist in the preparation of medications as required.
• Monitor workflow and make necessary adjustments for optimal efficiency.
• Oversee the billing process to ensure accuracy.
• Address and resolve customer complaints in a timely and professional manner.
• Implement and enforce safety policies and procedures.
• Assist with audits and inspections as needed.

 

Qualifications

• Certified Pharmacy Technician (CPhT) designation required.
• Previous experience as a Pharmacy Technician Supervisor or similar role.
• Strong knowledge of pharmacy law and medical terminology.
• Exceptional customer service skills.
• Excellent leadership and team management abilities.
• Strong communication skills, both written and verbal.
• Proficiency with pharmacy software systems.
• High attention to detail.
• Degree in Pharmacy, Pharmacology, or related field is preferred.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Pharmacy Technician Supervisor
• Work Environment: Pharmacy setting. Some evening and weekend shifts may be required.
• Reporting Structure: Reports to the Pharmacy Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $70,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Pharmacy Technician Supervisor Do?

A Pharmacy Technician Supervisor works in a pharmacy setting, which can range from retail to hospitals.

They are responsible for overseeing and managing the tasks of pharmacy technicians to ensure efficiency and accuracy in the delivery of pharmacy services.

Their main role includes coordinating and scheduling the duties of pharmacy technicians, ensuring that they properly dispense medications, manage inventory, and maintain pharmacy equipment.

The Supervisor ensures that the pharmacy technicians adhere to established policies and procedures, as well as laws and regulations related to the dispensing of medication.

They also serve as a liaison between pharmacy technicians and the pharmacist, helping to resolve any issues or concerns that may arise.

Pharmacy Technician Supervisors often assist with the training and development of new pharmacy technicians, ensuring they are up-to-date with the latest practices and procedures.

In addition, they may also handle administrative tasks such as record keeping, budgeting, and reporting, to ensure smooth operation of the pharmacy department.

Their role is crucial in maintaining the quality of service and patient safety in the pharmacy, by supervising the work of the pharmacy technicians and ensuring they perform their duties to the best of their abilities.

 

Pharmacy Technician Supervisor Qualifications and Skills

A proficient Pharmacy Technician Supervisor must possess the skills and qualifications that align with the demands of the role, such as:

• Strong knowledge of pharmacy operations, procedures, and pharmaceuticals to effectively supervise pharmacy technicians and ensure the pharmacy runs smoothly.
• Leadership skills to manage, direct, and motivate a team of pharmacy technicians.
• Exceptional communication skills for clear and effective interaction with pharmacy staff, healthcare professionals, and customers.
• Attention to detail for accurately filling prescriptions, maintaining records, and monitoring inventory.
• Problem-solving skills for resolving issues related to prescriptions, insurance claims, and customer service.
• Ability to comply with all pharmacy regulations and standards, ensuring that the pharmacy operates in a legal and ethical manner.
• Strong customer service skills for interacting with patients, addressing their questions or concerns, and ensuring their overall satisfaction.
• Technical skills to operate and manage pharmacy dispensing systems and other relevant technologies.

 

Pharmacy Technician Supervisor Experience Requirements

Pharmacy Technician Supervisors are usually required to have several years of experience as a Pharmacy Technician, typically 3 to 5 years, before stepping into a supervisory role.

During their time as a technician, they would have gained a comprehensive understanding of pharmaceutical practices, including dispensing medication, maintaining patient records, and adhering to safety protocols.

In addition to hands-on experience in a pharmacy setting, these professionals often gain supervisory experience through roles such as Lead Pharmacy Technician or Assistant Supervisor, where they start learning about managing a team, streamlining operations, and improving customer service.

Pharmacy Technician Supervisors may also need to have experience with certain equipment and software used in pharmacies, as they’ll be responsible for troubleshooting any issues and training new technicians.

Candidates with more than 5 years of experience often have a proven track record of leadership, along with advanced knowledge of pharmaceutical regulations and best practices.

They may also have experience with more complex tasks, such as implementing new procedures, liaising with healthcare providers, and overseeing inventory management.

Some employers may prefer candidates with experience in a specific type of pharmacy, such as a hospital, retail, or compounding pharmacy, depending on their needs.

 

Pharmacy Technician Supervisor Education and Training Requirements

Pharmacy Technician Supervisors generally require a high school diploma or equivalent.

However, many have completed a postsecondary education program in pharmacy technology.

These programs provide students with the skills and knowledge necessary to perform the work required and often result in a certificate upon completion.

In addition, Pharmacy Technician Supervisors must have several years of experience working as a Pharmacy Technician and may be required to have a Certified Pharmacy Technician (CPhT) credential, which requires passing an examination.

Some states also have specific licensing requirements for pharmacy technicians, including background checks and continuing education.

Furthermore, Pharmacy Technician Supervisors need excellent leadership and management skills.

Some individuals may opt to pursue further education, such as a bachelor’s or master’s degree in healthcare administration or management, to enhance these skills.

Continuous learning and staying updated with the newest medicines, regulations, procedures, and technology is also crucial in this role.

 

Pharmacy Technician Supervisor Salary Expectations

The average salary for a Pharmacy Technician Supervisor is $54,981 (USD) per year.

The actual earnings can vary based on factors such as years of experience, certification, geographical location, and the specific hiring organization.

 

Pharmacy Technician Supervisor Job Description FAQs

What qualifications does a Pharmacy Technician Supervisor need?

Pharmacy Technician Supervisors typically require a high school diploma or equivalent along with certification from the Pharmacy Technician Certification Board (PTCB).

They also need to have considerable experience as a Pharmacy Technician.

Some employers may prefer candidates with an Associate’s Degree in a health-related field.

 

What skills does a Pharmacy Technician Supervisor require?

Pharmacy Technician Supervisors need excellent communication and leadership skills to guide their team effectively.

They should possess good organizational skills and attention to detail to ensure accuracy in dispensing medication and maintaining pharmacy inventory.

They should also be adept at multitasking and have good computer skills.

 

What does a Pharmacy Technician Supervisor do daily?

A Pharmacy Technician Supervisor oversees the work of pharmacy technicians and ensures that they comply with all relevant regulations and standards.

Their daily tasks might include scheduling shifts, training new staff, monitoring the dispensing of medications, and maintaining pharmacy inventory.

They may also handle administrative tasks such as preparing reports and liaising with other healthcare professionals.

 

What qualities make a good Pharmacy Technician Supervisor?

A good Pharmacy Technician Supervisor is detail-oriented and meticulous to ensure that all prescriptions are accurately dispensed.

They should have strong leadership skills to motivate their team and foster a positive working environment.

They should also be reliable, adaptable, and able to problem-solve in a fast-paced setting.

 

What should you look for in a Pharmacy Technician Supervisor resume?

Apart from the necessary qualifications and certifications, look for experience in a pharmacy setting.

A candidate with supervisory experience or who has been in the field for several years would be ideal.

Check if they have experience in handling administrative duties, as it’s part of their role.

Additional certifications or training, such as in First Aid or CPR, can also be advantageous.

 

Conclusion

And there you have it.

Today, we’ve unfolded the reality behind being a Pharmacy Technician Supervisor.

Surprising, isn’t it?

It’s not just about dispensing medications.

It’s about managing the healthcare journey, one prescription at a time.

Equipped with our reliable Pharmacy Technician Supervisor job description template and real-world examples, you’re ready to step forward.

But why halt your progress?

Delve deeper with our job description generator. It’s your essential tool for crafting pinpoint-accurate listings or refining your resume to its finest.

Remember:

Every prescription is a step towards better health.

Let’s manage this journey. Together.