Phlebotomy Services Team Lead Job Description [Updated for 2025]

In the modern healthcare industry, the role of the Phlebotomy Services Team Lead is more critical than ever.

As healthcare continues to evolve, the demand for skilled individuals who can efficiently manage, organize, and improve our phlebotomy services grows stronger.

But let’s delve deeper: What’s truly expected from a Phlebotomy Services Team Lead?

Whether you are:

• A job seeker trying to understand the essence of this role,
• A hiring manager preparing the ideal candidate profile,
• Or simply curious about the crucial role of phlebotomy services,

You’re in the right place.

Today, we present a customizable Phlebotomy Services Team Lead job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Phlebotomy Services Team Lead Duties and Responsibilities

Phlebotomy Services Team Leads are responsible for guiding and supervising the team of phlebotomists, ensuring proper collection and handling of blood specimens, and meeting the standards of healthcare facilities.

The main duties and responsibilities of a Phlebotomy Services Team Lead include:

• Supervising the work of the phlebotomy team, ensuring they adhere to standard operating procedures and protocols
• Coordinating and scheduling staff, including assigning tasks and managing workloads
• Training new employees and providing ongoing training to existing staff as needed
• Performing blood draws and venipuncture procedures while ensuring patient safety and comfort
• Ensuring the proper labeling, storage, and transportation of all specimens
• Maintaining inventory of phlebotomy supplies and ordering new supplies as needed
• Ensuring compliance with all health and safety regulations, including maintaining a clean and safe working environment
• Addressing patient concerns and answering their questions regarding phlebotomy procedures
• Reviewing and updating phlebotomy procedures and protocols to ensure best practices
• Assisting with administrative duties such as record-keeping, reporting, and documentation

 

Phlebotomy Services Team Lead Job Description Template

Job Brief

We are looking for a dedicated and skilled Phlebotomy Services Team Lead to oversee the collection, testing, and analysis of blood samples.

The primary responsibilities include ensuring compliance with health and safety guidelines, supervising the phlebotomy team, and coordinating with medical professionals for accurate and timely diagnostic results.

Ideal candidates should have proven experience as a phlebotomist, with a deep understanding of phlebotomy procedures, excellent leadership skills, and a strong commitment to patient care.

 

Responsibilities

• Supervise the phlebotomy team and manage work schedules to ensure optimal coverage
• Ensure strict compliance with safety, sanitation, and infection control policies
• Perform venipuncture and skin punctures to collect blood samples
• Conduct staff training and performance evaluations, and assist in hiring and onboarding
• Coordinate with healthcare providers and lab personnel to ensure accurate test results
• Resolve patient concerns and ensure high standards of patient care
• Oversee inventory management and order supplies when necessary
• Manage patient information and records
• Implement and monitor quality control measures

 

Qualifications

• Proven work experience as a Phlebotomist or in a similar role
• Certification as a Phlebotomy Technician
• Excellent knowledge of phlebotomy techniques, medical terminology, and patient care
• Proficiency in managing a team and working collaboratively
• Strong interpersonal and communication skills
• Ability to handle patient information confidentially
• High school diploma or equivalent; Degree in medical technology or related field is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Phlebotomy Services Team Lead
• Work Environment: This position is primarily based in a hospital or clinic setting. Some travel may be required for training or conferences.
• Reporting Structure: Reports to the Laboratory Manager or Director.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Phlebotomy Services Team Lead Do?

A Phlebotomy Services Team Lead is a healthcare professional who oversees the operations of the phlebotomy team in a medical facility or organization.

They are responsible for ensuring that the team of phlebotomists accurately performs venipunctures, capillary punctures, and other specimen collection procedures to help diagnose and treat patients.

The Phlebotomy Services Team Lead also coordinates and assigns work schedules, manages staff performance, and ensures compliance with all relevant safety and health regulations.

They provide training and mentorship to junior phlebotomists, guiding them on best practices and troubleshooting any issues that may arise.

Additionally, they may also handle administrative tasks such as maintaining inventory of phlebotomy supplies, ensuring proper disposal of medical waste, and managing the documentation and records of collected specimens.

The Phlebotomy Services Team Lead often serves as the primary point of contact between the phlebotomy team and other healthcare providers, laboratory personnel, and patients, ensuring smooth communication and efficient operations.

They continuously strive to improve processes and patient experiences within their department.

 

Phlebotomy Services Team Lead Qualifications and Skills

A Phlebotomy Services Team Lead must have the skills and qualifications that align with this critical role, such as:

• Proven expertise in phlebotomy techniques, including venipuncture, skin puncture, and special collection procedures.
• Ability to supervise, train and evaluate phlebotomy staff, ensuring they adhere to standard operating procedures.
• Strong interpersonal skills to interact effectively with patients, families, and other healthcare professionals.
• Good organizational skills to manage work schedules, patient assignments, and maintain accurate patient records.
• Excellent communication skills to effectively convey information to patients about procedures and to manage any patient concerns or issues.
• Knowledge of safety and infection control procedures to ensure the safety of patients and staff.
• Problem-solving skills to address and resolve issues that might arise during the collection, processing, and transport of specimens.
• Ability to handle stressful situations calmly and effectively.
• Attention to detail and accuracy in labelling and storing blood samples.
• Physical endurance to stand or sit for extended periods and perform repetitive tasks.

 

Phlebotomy Services Team Lead Experience Requirements

Candidates for the role of Phlebotomy Services Team Lead should have a minimum of 2 to 3 years of experience working in a clinical laboratory or patient care setting, often through roles such as Phlebotomist or Lab Technician.

This initial experience usually provides the necessary exposure to key aspects of phlebotomy, including patient interaction, blood collection techniques, and maintaining safety and hygiene standards.

Candidates are also expected to have an in-depth understanding of the various equipment and procedures used in phlebotomy.

They should be able to efficiently perform venipuncture, capillary puncture, and special collection procedures.

In addition to technical skills, candidates should have experience in team management and coordination, as they will be expected to lead a team of phlebotomists.

This could include scheduling shifts, managing inventory, training new hires, and ensuring all team members adhere to organizational and regulatory standards.

Those with more than 5 years of experience, especially in a supervisory capacity, will be particularly well-prepared for the Phlebotomy Services Team Lead role.

They should demonstrate a track record of strong leadership, team collaboration, and commitment to patient care and safety.

Lastly, all candidates must hold a valid state phlebotomy certification and preferably, have a certification from a nationally recognized body such as the American Society of Clinical Pathologists.

 

Phlebotomy Services Team Lead Education and Training Requirements

A Phlebotomy Services Team Lead typically requires a high school diploma or equivalent.

They should also complete a phlebotomy certification program from an accredited institution.

These programs train individuals in areas such as blood collection techniques, safety procedures, patient interaction, and record keeping.

The certification program usually includes both theoretical instruction and practical hands-on training.

Most states require phlebotomists to obtain a certification from organizations such as the American Society for Clinical Pathology (ASCP), National Healthcareer Association (NHA), or American Medical Technologists (AMT).

The certification criteria generally require the individual to have completed high school or equivalent education, completed a state-approved phlebotomy program, and passed a certification exam.

For the team lead position, a few years of experience in phlebotomy is often required, as the role involves supervising and coordinating the work of other phlebotomists.

Some employers also prefer candidates with an associate’s or bachelor’s degree in a medical or management field.

Continued education courses are beneficial as they keep the individual updated on the latest techniques and procedures in phlebotomy.

Furthermore, certifications in CPR and first aid can provide an edge in this field.

Leadership training or experience is also advantageous for a Phlebotomy Services Team Lead, as the role involves managing a team, overseeing operations, and ensuring quality control.

 

Phlebotomy Services Team Lead Salary Expectations

A Phlebotomy Services Team Lead earns an average salary of $52,500 (USD) per year.

The actual earnings can vary depending on factors such as years of experience, the size and location of the healthcare facility, and the individual’s level of education and certifications.

 

Phlebotomy Services Team Lead Job Description FAQs

What are the key responsibilities of a Phlebotomy Services Team Lead?

A Phlebotomy Services Team Lead is responsible for overseeing the daily operations of the phlebotomy team.

This includes scheduling staff, maintaining quality control, ensuring compliance with safety and infection control policies, and supervising the collection, handling, and processing of patient samples.

They also act as a liaison between the phlebotomy team and other healthcare professionals.

 

What qualifications are needed for a Phlebotomy Services Team Lead?

A Phlebotomy Services Team Lead typically requires a high school diploma or equivalent, in addition to a certification in Phlebotomy.

They should also have several years of experience in a phlebotomy role.

Some employers may prefer candidates with a degree in a healthcare-related field and previous supervisory experience.

 

What skills does a Phlebotomy Services Team Lead require?

A Phlebotomy Services Team Lead should have excellent leadership and managerial skills to effectively supervise their team.

They should have strong communication skills to coordinate with other healthcare professionals and interact with patients.

They should also have a thorough understanding of phlebotomy techniques, safety protocols, and regulatory standards.

Attention to detail, problem-solving skills, and the ability to work in a fast-paced environment are also crucial.

 

What qualities make a good Phlebotomy Services Team Lead?

A good Phlebotomy Services Team Lead is one who is not only proficient in phlebotomy but also demonstrates strong leadership capabilities.

They should be organized, patient-focused, and able to motivate their team to provide excellent patient care.

They should also be adaptable, able to resolve conflicts effectively, and have a commitment to continued learning and professional development.

 

What should you look for in a Phlebotomy Services Team Lead resume?

In a Phlebotomy Services Team Lead resume, look for a certification in Phlebotomy and several years of experience in the field.

You should also look for prior leadership or managerial experience.

Additional training or certifications in healthcare management, quality control, or patient safety would be a plus.

Also, check for skills such as problem-solving, communication, and attention to detail.

 

Conclusion

And there we have it.

Today, we’ve unraveled the intricacies of the role of a Phlebotomy Services Team Lead.

Guess what?

It’s not just about drawing blood.

It’s about ensuring medical safety and accuracy, one needle prick at a time.

With our comprehensive Phlebotomy Services Team Lead job description template and practical examples, you’re ready to step up.

But why stop here?

Probe further with our job description generator. It’s your ultimate guide to crafting sharp job listings or refining your resume to perfection.

Remember:

Every blood sample plays a crucial part in the bigger picture of patient care.

Let’s shape that future. Together.