Plumbing Service Technician Job Description [Updated for 2025]

In an ever-evolving world, the demand for skilled Plumbing Service Technicians is continually growing.

As society progresses, every stride taken necessitates the need for proficient individuals who can install, maintain, and repair our essential plumbing systems.

But let’s delve deeper: What’s genuinely expected from a Plumbing Service Technician?

Whether you are:

• A job seeker attempting to grasp the core responsibilities of this position,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the intricacies of plumbing services,

You’ve come to the right place.

Today, we present a customizable Plumbing Service Technician job description template, crafted for easy posting on job boards or career sites.

Let’s dive right in.

Plumbing Service Technician Duties and Responsibilities

Plumbing Service Technicians are responsible for the installation, repair, and maintenance of pipes and plumbing fixtures in residential and commercial settings.

They also diagnose plumbing problems and recommend suitable solutions.

Their main duties and responsibilities include:

• Inspecting plumbing systems and identifying issues
• Installing and maintaining water supply systems
• Repairing or replacing damaged parts in a timely manner
• Reading blueprints and understanding plumbing codes
• Installing fixtures and appliances such as dishwashers and water heaters
• Carrying out regular maintenance of plumbing systems
• Responding to plumbing emergencies and providing immediate solutions
• Ensuring safety standards and building regulations are met
• Providing accurate cost estimates for repairs and installations
• Ordering plumbing supplies and maintaining inventory

 

Plumbing Service Technician Job Description Template

Job Brief

We are looking for a skilled Plumbing Service Technician to maintain and repair our customers’ plumbing systems.

The Plumbing Service Technician responsibilities include diagnosing and fixing plumbing issues, installing new systems and equipment, and conducting routine maintenance.

Our ideal candidate is a professional with a deep understanding of plumbing systems and the ability to work efficiently and accurately under pressure.

Ultimately, the role of the Plumbing Service Technician is to ensure the functionality and efficiency of plumbing systems in a fast-paced, customer-service oriented environment.

 

Responsibilities

• Diagnose and repair plumbing issues in a timely manner
• Install new plumbing systems and equipment
• Conduct routine maintenance on plumbing systems
• Ensure compliance with building codes and safety regulations
• Provide excellent customer service and respond to service calls promptly
• Prepare accurate work and service reports
• Communicate with customers, explaining technical issues and solutions in an understandable manner
• Estimate costs for service and repair work
• Manage inventory and order supplies as needed

 

Qualifications

• Proven work experience as a Plumbing Service Technician
• Proficiency in using plumbing tools and equipment
• Excellent knowledge of plumbing materials and systems
• Understanding of the current regulations within the field
• Excellent problem-solving skills
• Strong interpersonal and communication skills
• High school diploma or equivalent
• Valid plumbing license

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Plumbing Service Technician
• Work Environment: Field work, including residential and commercial settings. May require travel within the service area.
• Reporting Structure: Reports to the Service Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Plumbing Service Technician Do?

Plumbing Service Technicians are skilled professionals who specialize in the installation, repair, and maintenance of plumbing systems in residential and commercial buildings.

They respond to service calls for various plumbing issues, which can range from a minor leak repair to a complete plumbing system overhaul.

Technicians diagnose the problem, determine the necessary equipment and parts, and then carry out the necessary repairs or replacements.

This often involves tasks such as fixing leaky pipes, unclogging drains, installing new fixtures, and replacing damaged parts of the plumbing system.

They are also involved in the installation of plumbing systems in new construction or during renovations.

This includes laying pipes, connecting them to the water supply, and installing fixtures like sinks, toilets, and showers.

Plumbing Service Technicians also perform routine maintenance checks to prevent future issues.

They inspect the plumbing systems, identify any potential problems, and suggest necessary repairs or replacements to prevent water damage or other plumbing issues.

In addition to their technical skills, they need to possess strong customer service skills, as they often interact directly with clients, answering questions and explaining the work that needs to be done.

They must also adhere to safety protocols and regulations to ensure the safe and effective completion of their tasks.

 

Plumbing Service Technician Qualifications and Skills

Plumbing Service Technicians need a combination of technical know-how, hands-on skills and interpersonal abilities to provide efficient and effective service, including:

• Technical skills and understanding of plumbing systems to diagnose and fix a wide variety of issues such as leaks, clogs or equipment malfunctions.
• Physical abilities that allow them to perform physically demanding tasks, such as lifting heavy equipment, bending or reaching confined spaces, and standing for long periods.
• Problem-solving skills to accurately identify and rectify issues, as well as offer cost-effective, safe and long-term solutions to clients.
• Attention to detail for tasks such as drafting technical documentation, ensuring safety protocols are followed, and providing accurate estimates.
• Interpersonal and communication skills to effectively interact with clients, explain issues and procedures, and provide excellent customer service.
• Time management skills to complete jobs in a timely manner and coordinate effectively with team members or other professionals like electricians or builders.
• Knowledge of local plumbing codes and the ability to adhere to them, ensuring all repairs and installations are compliant with the law.
• Experience with tools and equipment specific to the plumbing industry, and the ability to maintain and manage them properly.

 

Plumbing Service Technician Experience Requirements

Entry-level Plumbing Service Technicians are often required to have a minimum of 1-2 years of experience.

This experience can be gained through apprenticeship programs where they learn hands-on skills under the supervision of an experienced plumber.

Apprenticeships can last from 2-5 years, during which individuals learn about installing and repairing plumbing systems, reading blueprints, and safety practices in plumbing.

They also gain knowledge in local plumbing codes and regulations.

After their apprenticeship, Plumbing Service Technicians can gain additional experience by working as a journeyman.

A journeyman plumber can work independently on various projects and is often seen as fully qualified to install, repair, and maintain plumbing systems.

Candidates with more than 5 years of experience, especially those who have worked as a journeyman, will have a deeper understanding of the intricacies of plumbing systems.

They may have specialized skills in areas like pipefitting or steamfitting.

Those with over 10 years of experience may be ready for senior roles, such as Plumbing Service Manager or Plumbing Supervisor.

They may have demonstrated leadership skills and a good track record in managing teams and complex projects.

It’s also common for Plumbing Service Technicians to have certification or licensure, which shows they have met experience and examination requirements set by the state.

The specific requirements for licensure vary by state.

 

Plumbing Service Technician Education and Training Requirements

Plumbing Service Technicians often begin their education with a high school diploma or equivalent.

This should be followed by technical or vocational training in plumbing, which may be offered by community colleges or trade schools.

These programs typically provide both classroom instruction and hands-on training, covering essential topics like local plumbing codes, blueprint reading, and safety.

The duration of such programs may vary, but they typically last from a few months to a couple of years.

After completing their formal education, prospective Plumbing Service Technicians usually engage in an apprenticeship under an experienced plumber.

This can last from 4 to 5 years, offering real-world experience and further technical training.

To work independently, Plumbing Service Technicians need to be licensed.

The requirements for licensure vary by state, but typically include a certain number of years of experience and passing a state-approved exam.

Ongoing education may be required to keep the license current.

Additionally, some technicians may choose to gain certification in a specific area of plumbing to further specialize their skills and enhance their career prospects.

Having a solid understanding of building regulations and safety standards, as well as good problem-solving skills, are vital for this role.

Strong communication and customer service skills are also beneficial for interacting with clients.

 

Plumbing Service Technician Salary Expectations

The average salary for a Plumbing Service Technician is $50,210 (USD) per year.

The actual earnings can fluctuate based on factors such as years of experience, specific skills, location, and the company that provides employment.

 

Plumbing Service Technician Job Description FAQs

What are some typical duties of a Plumbing Service Technician?

A Plumbing Service Technician is responsible for installing, maintaining and repairing plumbing systems and fixtures.

They also troubleshoot issues, diagnose problems, prepare cost estimates, and ensure all work complies with relevant codes.

Other duties might include clearing blocked drains, repairing pipes, and installing water heaters.

 

What skills does a Plumbing Service Technician need?

A Plumbing Service Technician needs a combination of hard and soft skills.

They should have a solid understanding of plumbing systems and tools, as well as the ability to troubleshoot and resolve issues.

Good physical strength and stamina are also important, as the job often involves heavy lifting and working in cramped spaces.

Soft skills include good customer service skills, communication skills, and the ability to explain complex issues in a way that clients can understand.

 

Do Plumbing Service Technicians need any specific qualifications or licenses?

Yes, Plumbing Service Technicians need to have a high school diploma or equivalent.

Most technicians learn the trade on the job, though some might attend vocational schools.

Each state has its own licensing requirements, which typically include a certain amount of experience and passing a written exam.

Some states also require continuing education to keep the license.

 

What should you look for in a Plumbing Service Technician resume?

When reviewing a Plumbing Service Technician’s resume, look for a strong history of experience in plumbing repair and installation.

They should also hold a current plumbing license.

Other important factors to consider include any specialized training or certifications, such as in green plumbing practices or water heater installation.

Any customer service experience can also be a plus, as the role often involves interacting with clients.

 

What qualities make a good Plumbing Service Technician?

A good Plumbing Service Technician is detail-oriented and able to troubleshoot complex plumbing issues.

They should have excellent customer service skills, and be able to communicate effectively with clients.

Physical stamina and strength are important, as the job can be physically demanding.

They should also be dependable and able to work independently, as they often work on their own with little supervision.

 

Conclusion

And there you have it.

Today, we’ve uncovered the realities of working as a plumbing service technician.

Surprised?

It’s not just about fixing leaks.

It’s about keeping the lifeblood of our homes and businesses flowing smoothly, one pipe at a time.

With our comprehensive plumbing service technician job description template and authentic examples, you’re ready to step into this essential role.

But why stop there?

Plunge further with our job description generator. It’s your pathway to meticulously crafted job listings or polishing your resume to perfection.

Remember:

Every pipe repaired, every drain unclogged, is part of a larger framework.

Let’s maintain that infrastructure. Together.