Plumbing Store Manager Job Description [Updated for 2025]

In the age of advanced home and commercial infrastructures, the focus on Plumbing Store Managers has never been more crucial.

As construction and renovation projects progress, the demand for proficient individuals who can efficiently manage, sell, and maintain our plumbing resources grows stronger.

But let’s delve deeper: What’s really expected from a Plumbing Store Manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager shaping the perfect candidate profile,
• Or simply curious about the ins and outs of managing a plumbing store,

You’ve come to the right place.

Today, we present a customizable Plumbing Store Manager job description template, crafted for easy posting on job boards or career websites.

Let’s dive right in.

Plumbing Store Manager Duties and Responsibilities

A Plumbing Store Manager oversees the operations of a retail store that specializes in plumbing supplies and equipment.

They ensure the store runs smoothly, meets sales targets, and provides excellent customer service.

The duties and responsibilities of a Plumbing Store Manager include:

• Managing the day-to-day operations of the store
• Hiring, training, supervising, and evaluating store staff
• Setting and implementing sales goals and strategies
• Managing store budget and ensuring the store is profitable
• Maintaining an inventory of plumbing supplies and ordering new stock as needed
• Organizing store layout and product displays for optimal sales
• Providing excellent customer service, including resolving customer complaints and queries
• Staying informed about market trends, industry advancements, and competitors
• Ensuring store complies with health and safety regulations
• Maintaining a strong knowledge of plumbing products and their uses to assist customers
• Overseeing marketing and promotional activities for the store
• Working with suppliers, contractors, and other partners to ensure smooth business operations

 

Plumbing Store Manager Job Description Template

Job Brief

We are seeking a motivated and experienced Plumbing Store Manager to oversee all aspects of our plumbing store’s operations.

The Plumbing Store Manager’s duties will include managing staff, overseeing inventory, improving sales, and ensuring customer satisfaction.

The ideal candidate should have a solid understanding of plumbing supplies, excellent leadership skills, and a strong business mindset.

 

Responsibilities

• Manage store operations and staff, including hiring, training, and performance monitoring.
• Develop strategies to improve customer service, drive store sales, and increase profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Order, receive, and handle inventory effectively.
• Address customer queries and complaints in a timely and professional manner.
• Analyze sales and inventory reports to maintain adequate merchandise and meet customer demand.
• Implement promotions and visual merchandising.
• Ensure compliance with health and safety regulations.
• Maintain and enhance store reputation and image.

 

Qualifications

• Proven work experience as a Store Manager, preferably in a plumbing store or similar.
• Knowledge of plumbing materials, tools, and equipment.
• Strong organizational and management skills.
• Customer management skills, with the ability to handle complaints and problematic situations.
• Strong communication and interpersonal skills.
• Proficiency in MS Office and inventory management software.
• High school diploma; a degree in Business Administration or relevant field would be a plus.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Employee discounts

 

Additional Information

• Job Title: Plumbing Store Manager
• Work Environment: This role is primarily in a retail store setting. Some weekend and evening shifts may be required.
• Reporting Structure: Reports to the Regional Manager or Store Owner.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Location: [City, State]
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Plumbing Store Manager Do?

A Plumbing Store Manager typically oversees the operations of a retail store that sells plumbing supplies and equipment.

They are responsible for ensuring the store is well-stocked and that inventory levels are maintained.

They would also oversee the ordering of new supplies, negotiate with suppliers, and manage relationships with vendors.

The Plumbing Store Manager would also handle customer service, helping customers find the right products for their plumbing needs and resolving any issues or complaints.

In addition, they would be in charge of managing staff, scheduling shifts, and training new employees.

They might also oversee the store’s finances, including setting budgets and tracking expenses.

The Plumbing Store Manager would be responsible for implementing store policies, maintaining a safe and clean store environment, and ensuring the store meets sales targets.

They might also liaise with professional plumbers, offering advice on the best products to use for specific projects, and staying abreast of the latest trends and innovations in the plumbing industry.

 

Plumbing Store Manager Qualifications and Skills

A plumbing store manager should possess a wide array of skills and qualifications that align with their role, such as:

• Technical knowledge of plumbing products and equipment to help customers make informed buying decisions.
• Excellent communication and interpersonal skills for dealing with customers, staff, and suppliers on a daily basis.
• Strong leadership and team management skills to oversee the work of other staff members and ensure the smooth running of the store.
• Inventory management skills to ensure that the store is adequately stocked and to prevent stock shortages or excess.
• Ability to handle financial tasks, such as cash handling, bookkeeping, and budgeting.
• Customer service skills to ensure that customers have a positive shopping experience and to handle any complaints or issues that arise.
• Problem-solving skills to deal with any issues or conflicts that may arise in the store, whether they are related to staff, customers, or products.
• Knowledge of health and safety regulations to ensure that the store is compliant at all times.

 

Plumbing Store Manager Experience Requirements

Candidates for the role of Plumbing Store Manager should ideally have prior retail or sales experience, preferably within a similar industry.

Entry-level candidates may have 1 to 2 years of experience, often through roles such as Sales Associate or Customer Service Representative in a plumbing or hardware store.

Those with more than 3 years of experience will likely have developed their industry knowledge and customer service skills in these roles, and may have progressed to positions such as Assistant Store Manager or Department Supervisor.

Candidates with more than 5 years of experience might have substantial knowledge about plumbing supplies, tools and parts, and may have demonstrated skills in inventory management, store operations, and team leadership.

At this level, candidates may be ready for a Plumbing Store Manager role, where they will be expected to oversee store operations, manage a team of sales associates, and provide expert advice to customers.

Furthermore, having a background or certification in plumbing could be a major advantage, as this would provide an in-depth understanding of the products being sold and their applications.

 

Plumbing Store Manager Education and Training Requirements

Plumbing Store Managers typically need a high school diploma or equivalent education, along with significant experience in the plumbing industry.

While not always required, a bachelor’s degree in business administration, management, or a related field can be beneficial for understanding the business side of running a store.

Comprehensive knowledge of plumbing supplies, tools, and equipment is crucial for this role.

This can be gained through years of hands-on experience in plumbing or through vocational training programs.

Many trade schools and community colleges offer certification programs in plumbing that cover topics like safety procedures, plumbing codes, and blueprint reading.

It’s also necessary to have a working knowledge of inventory management, customer service, and personnel management.

This can be developed through experience in retail or management roles.

Many Plumbing Store Managers also pursue relevant certifications to demonstrate their commitment to the role and keep up-to-date with the latest plumbing products and trends.

For example, the American Supply Association offers a ProductPro series of certification courses focused on plumbing products.

Lastly, in many states, Plumbing Store Managers may need to have or obtain a plumbing license, which generally requires passing an examination and proving a certain amount of work experience in the field.

 

Plumbing Store Manager Salary Expectations

The average salary for a Plumbing Store Manager is $51,500 (USD) per year.

The actual earnings can differ significantly based on factors such as experience, location, and the size of the store they manage.

Additionally, bonuses and profit sharing can also influence the total compensation.

 

Plumbing Store Manager Job Description FAQs

What skills does a Plumbing Store Manager need?

A Plumbing Store Manager should have excellent knowledge of plumbing supplies and tools, good communication and interpersonal skills, leadership abilities, and strong organizational skills.

They should also have the ability to manage inventory, handle customer service issues, supervise employees, and meet sales goals.

 

Do Plumbing Store Managers need a specific degree or certification?

While not mandatory, a degree in business management or a related field can be beneficial for a Plumbing Store Manager.

Some managers may also have a background in plumbing or a related field.

Certifications in retail management, customer service, or plumbing could also be valuable.

 

What should you look for in a Plumbing Store Manager resume?

A Plumbing Store Manager’s resume should highlight their experience in retail management, preferably in a plumbing or hardware store.

They should demonstrate knowledge of plumbing supplies, inventory management, and customer service.

It would also be beneficial if they’ve had experience in leading a team and meeting sales goals.

 

What qualities make a good Plumbing Store Manager?

A good Plumbing Store Manager is knowledgeable about the products, able to communicate effectively with customers and staff, and can manage a team efficiently.

They should also be capable of handling customer complaints, managing inventory, and meeting sales targets.

Problem-solving abilities, adaptability, and strong leadership skills are also important qualities.

 

Is it difficult to hire Plumbing Store Managers?

Hiring a Plumbing Store Manager can be challenging, given the specific knowledge and skills required for the role.

Finding candidates with both retail management experience and plumbing knowledge can be difficult.

Therefore, offering competitive salaries, opportunities for growth, and a positive work environment can help attract qualified candidates.

 

Conclusion

And there you have it.

Today, we’ve unveiled the true essence of what it means to be a plumbing store manager.

But guess what?

It’s not just about selling pipes and fittings.

It’s about shaping the foundation of modern homes and infrastructure, one plumbing solution at a time.

Armed with our comprehensive plumbing store manager job description template and real-world examples, you’re ready to take the plunge.

But why halt your journey here?

Immerse yourself further with our job description generator. It’s your next destination for creating ultra-specific job listings or honing your resume to the highest standard.

Remember:

Every plumbing solution contributes to the broader framework.

Let’s construct that future. Together.