Pop-Up Shop Manager Job Description [Updated for 2025]

In the modern retail landscape, the role of Pop-Up Shop Managers is increasingly crucial.

As the retail industry evolves, the demand for skilled professionals who can curate, manage, and enhance our pop-up retail experiences grows stronger.

But let’s delve deeper: What’s really expected from a Pop-Up Shop Manager?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the dynamics of pop-up retail management,

You’re in the right place.

Today, we present a customizable Pop-Up Shop Manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Pop-Up Shop Manager Duties and Responsibilities

A Pop-Up Shop Manager oversees the operations of temporary retail spaces, ensuring efficient daily operations, superior customer service, and successful sales performance.

They are responsible for various tasks that range from staff management to inventory control.

The duties and responsibilities of a Pop-Up Shop Manager include:

• Planning and organizing the set-up and take-down of the pop-up shop
• Managing the daily operations of the pop-up shop
• Hiring, training, and supervising staff to ensure efficient operation and excellent customer service
• Collaborating with marketing teams to promote the pop-up shop and attract customers
• Stocking and managing inventory, ensuring sufficient supply of products
• Creating and maintaining a visually appealing display of products to attract and engage customers
• Processing customer transactions and addressing customer inquiries or complaints
• Monitoring sales performance, setting sales goals, and implementing strategies to achieve these goals
• Ensuring the shop adheres to health and safety regulations
• Maintaining relationships with vendors and suppliers
• Reviewing and reporting on shop performance and customer feedback to company stakeholders

 

Pop-Up Shop Manager Job Description Template

Job Brief

We are seeking an energetic and detail-oriented Pop-Up Shop Manager to oversee the planning, coordination, and execution of our pop-up retail initiatives.

The Pop-Up Shop Manager will be responsible for identifying suitable locations, sourcing merchandise, setting up the shop, managing operations, and ensuring the overall success of the shop.

Successful candidates should have a background in retail management, excellent organizational skills, and the ability to thrive in a dynamic and frequently changing environment.

 

Responsibilities

• Plan and coordinate the logistics of the pop-up shop, including location scouting, permits, and shop set-up.
• Source and manage inventory, ensuring a high-quality and diverse product mix.
• Oversee daily shop operations, including staff scheduling, customer service, and cash handling.
• Implement effective sales strategies to maximize profits and attract customers.
• Coordinate with marketing team to promote the pop-up shop through various channels.
• Manage budget and financial reporting for the pop-up shop.
• Ensure shop meets all health and safety regulations.
• Track sales and customer feedback to inform future pop-up shops.
• Develop and maintain relationships with vendors and key partners.

 

Qualifications

• Proven experience as a retail manager or similar role
• Excellent organizational and leadership skills
• Strong communication and interpersonal abilities
• Ability to manage logistics and inventory
• Experience in event planning or project management is a plus
• Proficiency in MS Office and retail management software
• BSc/BA in Business Administration, Sales or relevant field

 

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid vacation and holidays
• Employee discount
• Career advancement opportunities

 

Additional Information

• Job Title: Pop-Up Shop Manager
• Work Environment: This job involves regular traveling and setting up shop in various locations. The work is often fast-paced and requires weekend and evening work.
• Reporting Structure: Reports to the Retail Operations Director or Regional Manager.
• Salary: Salary is competitive and based on experience, qualifications, and market considerations.
• Location: [City, State] (specify the location or indicate if travel required)
• Employment Type: Full-time
• Equal Opportunity Statement: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Pop-Up Shop Manager Do?

A Pop-Up Shop Manager typically works for retail companies or independent brands across various industries.

They can also work for event management companies or as self-employed individuals.

They are primarily responsible for planning, organizing, and running short-term retail events known as pop-up shops.

Their tasks include finding the ideal location for the shop, setting up the shop layout, arranging the merchandise, and managing the shop staff.

They also work closely with suppliers to ensure a smooth supply chain, and with marketing and sales teams to promote the pop-up shop and attract customers.

Additionally, Pop-Up Shop Managers are tasked with ensuring that the shop meets sales targets.

They do this by creating an engaging customer experience, managing sales transactions, and dealing with customer queries and complaints.

After the shop closes, they are responsible for evaluating its performance, identifying areas for improvement, and planning for future pop-up events.

Overall, a Pop-Up Shop Manager’s role requires a combination of retail management skills, event planning skills, and a keen understanding of their target customers.

 

Pop-Up Shop Manager Qualifications and Skills

A competent Pop-Up Shop Manager should possess a unique blend of skills and qualifications that align with the demands of a temporary, flexible retail space, such as:

• Strong leadership skills to direct and motivate a team of sales associates, ensuring a high level of productivity and excellent customer service.
• Exceptional organizational abilities to coordinate the setup and breakdown of the pop-up shop, including logistics, inventory management, and merchandising.
• Excellent communication skills to interact effectively with customers, staff, and vendors, as well as to present the brand and its products to the public in a compelling way.
• Business acumen and understanding of retail operations to manage sales, budget, and profit margins while ensuring compliance with all applicable regulations and standards.
• Problem-solving skills to swiftly address any operational or customer-related issues that may arise in the course of the pop-up shop’s operation.
• Flexibility and adaptability to thrive in a fast-paced, dynamic, temporary retail environment, often with irregular hours and rapidly changing circumstances.
• Effective customer service skills to ensure patrons receive a positive shopping experience, promoting brand loyalty and repeat business.
• Marketing and promotional abilities to draw in customers, utilizing various channels such as social media, email newsletters, and local advertising.

 

Pop-Up Shop Manager Experience Requirements

An entry-level Pop-Up Shop Manager may have 1 to 2 years of experience in retail or sales, possibly through part-time work or an internship in a brick-and-mortar store or an e-commerce platform.

They might also have gained experience in roles such as Sales Associate, Customer Service Representative, or Retail Assistant.

Candidates with more than 3 years of experience often develop their management and organizational skills in entry-level management roles or as a Supervisor in a retail store.

They should have a solid understanding of inventory management, pricing strategies, and customer service best practices.

Those with more than 5 years of experience are often well-versed in planning and executing short-term retail events and might have some leadership experience.

They may have overseen multiple pop-up shops or other retail events, giving them a deep understanding of all aspects of planning, organizing, and running a successful pop-up shop.

At this level, they may be prepared for a larger managerial role or ready to manage a more significant, complex pop-up event.

 

Pop-Up Shop Manager Education and Training Requirements

A Pop-Up Shop Manager typically requires a high school diploma or its equivalent, however, a bachelor’s degree in business management or a related field is highly desirable.

They should have a good understanding of retail management, including inventory management, sales forecasting, visual merchandising and customer service.

Experience in a retail environment is crucial for this role, and previous experience as a manager or team leader can be advantageous.

Some Pop-Up Shop Managers might also pursue professional certificates in retail management, leadership, or customer service to enhance their skills and knowledge.

Knowing how to use point-of-sale systems, inventory management software, and other retail technology is also beneficial.

In addition, since pop-up shops are temporary and often need to be set up and taken down quickly, experience or skills in event planning could also be useful.

Good communication skills, ability to handle stressful situations, and flexibility to adapt to changing situations are also important traits for a Pop-Up Shop Manager.

 

Pop-Up Shop Manager Salary Expectations

A Pop-Up Shop Manager earns an average salary of $52,000 (USD) per year.

However, the salary may vary based on factors such as the location of the pop-up shop, the duration of its operation, the size of the team being managed, and the manager’s prior experience in retail or event management.

 

Pop-Up Shop Manager Job Description FAQs

What skills does a Pop-Up Shop Manager need?

A Pop-Up Shop Manager should have excellent communication and organization skills.

They should be able to coordinate all aspects of the shop’s operations, from scheduling staff to overseeing inventory.

It’s also beneficial for them to have a knack for visual merchandising to attract customers.

Furthermore, they should have strong problem-solving skills to handle any challenges that may arise.

 

What kind of experience should a Pop-Up Shop Manager have?

Ideally, a Pop-Up Shop Manager should have retail management experience, preferably in a pop-up or temporary setting.

They should also have experience with merchandising, inventory management, and staff supervision.

Understanding of sales strategies and customer service experience is also crucial.

 

What should you look for in a Pop-Up Shop Manager’s resume?

Look for a background in retail management, particularly in short-term or pop-up retail.

The candidate should have experience with inventory management, customer service, and staff supervision.

Any additional skills such as marketing, visual merchandising, or sales strategy would be beneficial.

 

What qualities make a good Pop-Up Shop Manager?

A good Pop-Up Shop Manager is adaptable, given the temporary and changing nature of pop-up shops.

They should be a strong leader, capable of motivating a team in a high-pressure, fast-paced environment.

Excellent customer service skills are a must, as well as the ability to think quickly and solve problems as they arise.

They should also have a keen eye for detail and be able to manage multiple tasks simultaneously.

 

Do Pop-Up Shop Managers require any specific qualifications?

Pop-Up Shop Managers typically don’t require any specific qualifications, but a degree in business or retail management could be beneficial.

More importantly, they should have substantial experience in retail, preferably in a managerial role.

Training in visual merchandising or sales would also be a plus.

 

How to attract a suitable candidate for a Pop-Up Shop Manager role?

To attract a suitable candidate, provide a clear and attractive job description highlighting the exciting nature of the role.

Offer competitive pay and the opportunity to work with a dynamic and innovative team.

Mention the chance to work in different locations with diverse products and the opportunity to create unique retail experiences.

Highlight any perks or benefits your company offers, such as staff discounts or bonuses.

 

Conclusion

And there you have it.

Today, we’ve unveiled the reality of being a Pop-Up Shop Manager.

Guess what?

It’s not just about selling products.

It’s about curating an unforgettable shopping experience, one pop-up at a time.

With our convenient Pop-Up Shop Manager job description template and real-world examples, you’re well equipped to step up.

But why limit yourself there?

Explore further with our job description generator. It’s your next step towards crafting precision-focused listings or polishing your resume to a shine.

Remember:

Every pop-up shop is a part of a bigger retail landscape.

Let’s shape that landscape. Together.