Quality Assurance Coordinator Job Description [Updated for 2025]

In the ever-evolving business landscape, the role of a Quality Assurance Coordinator is crucial than ever.

As industries strive for excellence, the demand for proficient individuals who can monitor, assess and enhance our quality standards continues to grow.

But let’s delve deeper: What’s truly expected from a Quality Assurance Coordinator?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager envisioning the perfect candidate,
• Or simply curious about the intricacies of quality assurance,

You’re in the right place.

Today, we present a customizable Quality Assurance Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Quality Assurance Coordinator Duties and Responsibilities

Quality Assurance Coordinators ensure that all products and services meet the required standards of quality, reliability, and performance.

Their role is critical in maintaining client satisfaction and loyalty.

The duties and responsibilities of a Quality Assurance Coordinator include:

• Develop and implement quality control procedures and policies
• Monitor and analyze the production process to detect areas of improvement
• Conduct regular audits and inspections to ensure adherence to established quality standards
• Coordinate with various departments to address quality issues and implement solutions
• Prepare and present quality reports to management
• Train and guide staff on new quality control processes
• Ensure compliance with industry regulations and standards
• Review customer feedback and implement necessary changes to improve product quality
• Monitor product performance and record data for quality assurance purposes
• Investigate and resolve customer complaints related to quality

 

Quality Assurance Coordinator Job Description Template

Job Brief

We are seeking a detail-oriented Quality Assurance Coordinator to ensure the highest level of quality control and regulatory compliance for our products.

The responsibilities of the Quality Assurance Coordinator include developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions.

Our ideal candidate has a deep understanding of quality assurance methodology, excellent problem-solving skills, and is familiar with all levels of production and manufacturing processes.

 

Responsibilities

• Develop and maintain quality assurance standards and procedures
• Conduct audits, create reports, and recommend improvements
• Ensure compliance with relevant regulations and quality standards
• Conduct product tests, inspections, and assessments
• Analyze data to identify areas for improvement in quality processes
• Work closely with operations and production teams to ensure quality assurance goals are met
• Develop training materials and conduct training sessions on quality control activities
• Participate in product development and release cycles to ensure quality standards are met

 

Qualifications

• Proven experience in a quality assurance role
• Excellent knowledge of methodologies and tools for quality assurance and control
• Familiarity with industry regulatory standards and best practices
• Strong analytical, problem-solving, and decision-making abilities
• Excellent verbal and written communication skills
• Proficiency with data analysis and report writing
• Degree in quality, industrial, or mechanical engineering is preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Quality Assurance Coordinator
• Work Environment: This role requires working in a manufacturing plant or office environment. Some travel may be required for inspections or supplier audits.
• Reporting Structure: Reports to the Quality Assurance Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $50,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Quality Assurance Coordinator Do?

Quality Assurance Coordinators primarily work in the manufacturing or software development industries, although they can also be found in any sector where quality control is important.

Their primary role is to ensure that a product, service, or system meets specified criteria and standards.

This includes evaluating the efficiency and effectiveness of operations, testing products and processes, and ensuring that all regulatory requirements are met.

Quality Assurance Coordinators develop and implement quality control systems, conduct audits, and identify any areas for improvement.

They analyze data to identify trends, conduct root cause analysis, and propose corrective actions.

They work closely with various departments within an organization, such as production, operations, and engineering, to ensure quality standards are understood and adhered to.

Quality Assurance Coordinators also play a vital role in training and development, educating staff about quality control and improvement strategies.

They may also have customer-facing roles, addressing any customer complaints or issues related to quality, and ensuring that the customer’s experience and satisfaction remain at a high level.

 

Quality Assurance Coordinator Qualifications and Skills

A competent Quality Assurance Coordinator should possess a range of technical and soft skills, including:

• Excellent attention to detail to identify errors and inconsistencies in data, processes or output
• Strong analytical and problem-solving skills to identify and resolve issues in quality assurance processes
• Interpersonal skills to effectively work with various teams and effectively communicate quality standards and expectations
• Knowledge of quality assurance methods, procedures, and regulatory standards relevant to the industry
• Technical proficiency in using quality assurance software and other relevant tools
• Organizational skills to manage multiple tasks, set priorities, and meet deadlines
• Ability to design, implement, and manage quality control processes and testing methodologies
• Experience in writing reports and presenting detailed information and statistical data related to quality assurance
• Strong written and verbal communication skills to report issues, findings and observations to upper management and stakeholders

 

Quality Assurance Coordinator Experience Requirements

Quality Assurance Coordinators are required to have a solid background in quality control or quality assurance, usually obtained through a combination of education and on-the-job experience.

For entry-level positions, a minimum of 1 to 2 years of experience in a related quality control or quality assurance role is typically required.

This experience can often be gained through internships, part-time roles, or even through relevant coursework in a degree program.

Candidates with 3 to 5 years of experience are often sought after for more senior roles within a quality assurance team.

This experience should ideally be in a similar role where they would have developed their skills in quality control methodologies, process audits, or compliance management.

For those with more than 5 years of experience in the field, they may have advanced into roles where they are responsible for coordinating the work of a team and managing quality assurance processes on a larger scale.

This level of experience often makes them suitable for leadership roles within the quality assurance department.

In all cases, experience with specific industries may be required or preferred.

For example, a Quality Assurance Coordinator in a food manufacturing company may need experience with food safety regulations and standards.

 

Quality Assurance Coordinator Education and Training Requirements

Quality Assurance Coordinators typically require a bachelor’s degree in a related field such as business administration, quality assurance, or industrial technology.

In addition to their degree, they should have a good understanding of quality assurance principles, standards, and techniques.

A background in project management or process improvement is often beneficial.

Most employers prefer candidates who have had some relevant work experience, which may be obtained through internships or previous jobs.

This role requires a strong attention to detail, excellent organizational skills, and the ability to communicate effectively.

Some positions may require Quality Assurance Coordinators to hold certifications such as a Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) from organizations like the American Society for Quality (ASQ).

These credentials demonstrate a commitment to the field and a mastery of quality assurance practices and principles.

Continuing education is also important in this field.

Many Quality Assurance Coordinators choose to further their knowledge and skills through ongoing training and professional development.

This can include attending workshops, seminars, or earning additional certifications.

Having a master’s degree in quality assurance or a related field can make candidates more competitive and may also open up opportunities for advancement.

 

Quality Assurance Coordinator Salary Expectations

A Quality Assurance Coordinator earns an average salary of $56,616 (USD) per year.

However, this can fluctuate based on factors such as the individual’s level of experience, the size and industry of the employing company, and the cost of living in the employment location.

 

Quality Assurance Coordinator Job Description FAQs

What skills does a Quality Assurance Coordinator need?

Quality Assurance Coordinators should possess strong analytical skills, attention to detail, and problem-solving abilities to identify and address quality issues effectively.

They should have excellent communication and interpersonal skills to liaise between different departments and to present quality reports.

A good understanding of quality assurance principles, methodologies, and tools, as well as proficiency in data analysis and statistical methods is also required.

 

Do Quality Assurance Coordinators need a degree?

Yes, most Quality Assurance Coordinators hold at least a bachelor’s degree, commonly in a field related to business administration, quality management, or a specific industry where they work, like healthcare or manufacturing.

They may also have certifications from relevant quality management institutions, such as the American Society for Quality.

 

What should you look for in a Quality Assurance Coordinator resume?

When looking at resumes, you should focus on their educational background, relevant certifications, and experience in quality assurance or quality control roles.

Look for experience with specific quality systems or tools relevant to your industry.

Skills in data analysis, statistical methods, and project management are also beneficial.

Additionally, experience in training and supervising staff can be a plus as these coordinators often lead quality assurance teams.

 

What qualities make a good Quality Assurance Coordinator?

A good Quality Assurance Coordinator is meticulous, analytical, and possesses strong problem-solving skills.

They should have excellent communication skills to effectively communicate quality standards and procedures to teams across the organization.

They should be proactive, able to anticipate potential quality issues, and implement preventive measures.

A good coordinator is also a team player, able to collaborate with various departments to ensure quality standards are met.

 

What are the daily duties of a Quality Assurance Coordinator?

Quality Assurance Coordinators typically start their day by reviewing quality reports and checking for any issues or discrepancies.

They may also hold meetings with team members to discuss these findings and devise action plans.

Throughout the day, they monitor ongoing operations, conduct audits, and ensure compliance with quality standards.

Coordinators also liaise with other departments to implement quality control programs and improve existing processes.

They also spend time documenting quality assurance activities and preparing reports for upper management.

 

Conclusion

There you have it.

Today, we’ve pulled back the veil on the true essence of a Quality Assurance Coordinator role.

Guess what?

It’s not just about finding faults.

It’s about safeguarding the product quality and ensuring a flawless user experience, one careful check at a time.

With our handy Quality Assurance Coordinator job description template and real-life examples, you’re well prepared to take the next step.

But don’t stop here.

Go further with our job description generator. It’s your invaluable ally in creating precisely-crafted job listings or refining your resume to excellence.

Remember:

Every quality check contributes to the grand scheme.

Let’s ensure exceptional quality. Together.

How to Become a Quality Assurance Coordinator (Complete Guide)

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