Quality Control Systems Manager Job Description [Updated for 2025]

In the era of quality assurance, the role of Quality Control Systems Manager is increasingly vital.

As industries grow and evolve, the demand for proficient leaders who can develop, monitor, and enhance our quality control systems is on the rise.

But let’s delve deeper: What’s really expected from a Quality Control Systems Manager?

Whether you are:

• A job seeker looking to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the intricacies of quality control management,

You’ve come to the right place.

Today, we present a customizable Quality Control Systems Manager job description template, structured for effortless posting on job boards or career sites.

Without further ado, let’s get started.

Quality Control Systems Manager Duties and Responsibilities

Quality Control Systems Managers oversee the entire quality control process in a manufacturing or production company.

They are tasked with ensuring that products meet established standards, including reliability, usability and performance.

Their duties and responsibilities include:

• Designing and implementing the company’s quality control policies and procedures
• Monitoring and analyzing quality performance
• Identifying and resolving production and manufacturing problems
• Supervising the company’s quality control team and providing guidance and feedback
• Overseeing audits of production processes
• Setting, enforcing, and tracking quality assurance standards
• Coordinating with external quality assurance auditors and technicians to ensure legal compliances are met
• Reporting to management on quality issues and trends
• Implementing strategies to improve quality and productivity
• Participating in the creation of quality documentation and manuals

 

Quality Control Systems Manager Job Description Template

Job Brief

We are seeking a knowledgeable Quality Control Systems Manager to oversee our quality control department and ensure that our products meet established standards.

The Quality Control Systems Manager responsibilities include designing quality standards, implementing quality control processes, reducing product defects, and improving quality.

The ideal candidate should be familiar with different inspection techniques and possess excellent attention to detail.

The role of the Quality Control Systems Manager is to establish procedures and quality standards and to monitor these against agreed targets.

 

Responsibilities

• Establish and maintain the quality control standard procedures.
• Manage the inspection of incoming materials, ensuring they meet requirements.
• Monitor the performance of the quality control system to ensure effectiveness and efficiency.
• Identify training needs and organize training interventions to meet quality standards.
• Coordinate with external quality assurance auditors and technicians to ensure legal compliance.
• Work with internal teams to increase customer satisfaction by improving product quality.
• Manage quality control team members.
• Provide feedback to the production team regarding product quality.
• Prepare and present quality reports and metrics to senior management.
• Participate in initial production planning and scheduling activities to ensure quality control considerations are addressed.

 

Qualifications

• Proven experience as a quality control manager or relevant role.
• Thorough knowledge of quality control standards and methodologies.
• Experience with quality control systems and software.
• Strong knowledge of data analysis/statistical methods.
• Excellent organizational and leadership abilities.
• Proficiency in MS Office and databases.
• Outstanding communication skills.
• Great attention to detail and a results-driven approach.
• BSc/BA in business administration or relevant field; certification of quality control is a strong advantage (ISO 9000 etc.).

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development assistance

 

Additional Information

• Job Title: Quality Control Systems Manager
• Work Environment: This role primarily operates in a professional office environment, but may require visits to production facilities or warehouses.
• Reporting Structure: Reports to the Director of Operations or Plant Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $85,000 minimum to $120,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Quality Control Systems Manager Do?

Quality Control Systems Managers play a critical role in manufacturing and production industries.

They can also work in service-based industries where standardization of service delivery is vital.

Their main task is to ensure that all products or services meet the required quality standards.

They do this by establishing and maintaining quality control systems, monitoring production processes, and identifying deviations from set standards.

Quality Control Systems Managers work closely with production managers and employees to implement corrective actions when quality issues are identified.

They also collaborate with the research and development team to ensure that new products or services are designed with quality considerations from the start.

They are responsible for conducting regular audits of the quality control systems, updating quality control procedures and manuals, and training staff on quality control measures.

In addition, Quality Control Systems Managers handle customer complaints relating to product or service quality.

They investigate these complaints, identify the root cause of quality issues, and implement measures to prevent a recurrence.

Their role also extends to supplier quality management, where they monitor and evaluate the quality of materials or services provided by suppliers.

This is to ensure that poor quality inputs do not affect the quality of the final product or service.

Overall, the main goal of a Quality Control Systems Manager is to ensure customer satisfaction by guaranteeing that the company’s products or services are of the highest quality.

 

Quality Control Systems Manager Qualifications and Skills

A competent Quality Control Systems Manager should possess a combination of technical abilities, industry knowledge, and soft skills.

These skills and qualifications include:

• Extensive knowledge of quality control systems and methodologies to ensure that products and processes meet or exceed the set quality standards.
• Leadership skills to guide and manage the quality control team, ensuring they work in accordance with the company’s quality control protocols.
• Analytical skills to scrutinize data and process outcomes, identify problems, and develop solutions.
• Communication skills to effectively relay information about quality control measures, issues, and solutions to team members, other departments, and management.
• Attention to detail to identify defects and errors in both products and processes, ensuring that the final output meets the required standards.
• Problem-solving skills to identify and resolve issues that may affect the quality of the product or service.
• Knowledge of relevant regulatory and compliance standards to ensure the organization adheres to local, state, and federal regulations.
• Experience with quality control software and equipment to accurately test and measure the quality of products and processes.
• Project management skills to coordinate and oversee various quality control projects, ensuring they are completed on time and within budget.

 

Quality Control Systems Manager Experience Requirements

Quality Control Systems Managers are typically expected to have a significant amount of experience in the quality control field, often with 5 to 7 years of working experience.

This experience may come from roles such as Quality Control Analyst, Quality Control Technician, or Quality Assurance Specialist, which provide a grounding in the tasks and responsibilities involved in quality control.

In addition to this, many employers prefer candidates to have at least 3 years of experience in a managerial or supervisory role within quality control.

This is because the Quality Control Systems Manager role often involves overseeing a team of quality control professionals, and experience in managing such a team can be incredibly valuable.

Additionally, Quality Control Systems Managers must also have a good understanding of various quality management systems and standard industry regulations.

This understanding is usually obtained through years of practical experience.

They should also have strong experience in using and implementing various quality control tools and methodologies, such as Six Sigma or Lean Manufacturing.

This experience could be gained either through direct work experience or through specific professional training programs.

Advanced degrees or certifications related to quality control or industrial management can also be beneficial, and some employers may require these qualifications.

Finally, due to the nature of the work, experience in the specific industry that the company operates in can also be a major asset.

For example, a Quality Control Systems Manager in a pharmaceutical company may need experience with FDA regulations and standards.

 

Quality Control Systems Manager Education and Training Requirements

Quality Control Systems Managers typically hold a bachelor’s degree in quality assurance, industrial engineering, or another related field.

This degree program provides the fundamental knowledge and skills in quality control, statistics, production management and operations research.

In addition to their degree, many employers require Quality Control Systems Managers to have substantial experience in quality assurance or control.

This could be gained through a graduate trainee program or through direct work experience.

Some positions, especially those in larger organizations or within certain industries, may require Quality Control Systems Managers to hold a master’s degree in quality assurance or a related field.

Moreover, professional certification can be beneficial.

Certifications such as the Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Quality Engineer (CQE), or Certified Six Sigma Black Belt could enhance employment prospects and career advancement.

Continuous training is crucial for Quality Control Systems Managers to stay current with the latest quality assurance techniques, standards, and regulations.

They must also be familiar with quality control software programs and data analysis tools.

Having a master’s degree and/or certification may demonstrate a candidate’s leadership potential and dedication to professional development.

 

Quality Control Systems Manager Salary Expectations

A Quality Control Systems Manager earns an average salary of $89,760 (USD) per year.

However, the actual salary can vary significantly based on factors such as experience, level of education, industry, and geographical location.

 

Quality Control Systems Manager Job Description FAQs

What qualifications are required for a Quality Control Systems Manager?

Typically, a Quality Control Systems Manager should possess a bachelor’s degree in fields like Business Administration, Quality Assurance, or a related field.

An MBA can be an added advantage.

They should also have a strong background in quality control systems and standards, such as ISO 9001.

Certifications from recognized bodies like the American Society for Quality (ASQ) can also be beneficial.

 

What are the main responsibilities of a Quality Control Systems Manager?

A Quality Control Systems Manager oversees the development and implementation of quality control systems, ensuring products or services meet set standards.

They coordinate with other departments to identify potential issues, implement solutions, and monitor outcomes.

They also conduct audits, create quality reports, and ensure regulatory compliance.

 

What skills are essential for a Quality Control Systems Manager?

A Quality Control Systems Manager should have strong analytical skills to identify problems and devise efficient solutions.

They should possess excellent communication skills to effectively interact with team members and other departments.

They should also have good organizational and project management skills.

A strong understanding of statistical analysis and quality control software is also important.

 

What qualities make a good Quality Control Systems Manager?

A good Quality Control Systems Manager should demonstrate a keen eye for detail, as even minor errors can lead to significant problems in quality control systems.

They should also have strong leadership skills, be able to work under pressure, and have the ability to make quick decisions.

A commitment to continuous learning and staying updated with the latest industry trends is also important.

 

Is prior experience necessary to become a Quality Control Systems Manager?

Yes, typically, companies require Quality Control Systems Managers to have considerable experience in a quality control or quality assurance role.

This experience provides them with a strong understanding of quality control procedures and systems.

The exact amount of experience required can vary, but it is usually several years.

 

Conclusion

And there you have it.

Today, we’ve unveiled the intricate details of being a Quality Control Systems Manager.

Surprise!

It’s not just about overseeing processes.

It’s about ensuring the highest standards, one quality check at a time.

Armed with our comprehensive Quality Control Systems Manager job description template and practical examples, you’re ready to embark on your journey.

But why limit yourself?

Explore further with our job description generator. It’s your stepping stone to perfectly calibrated job listings or refining your resume to excellence.

Remember:

Every quality check forms a part of the broader objective.

Let’s achieve that standard. Together.

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