Quality Systems Coordinator Job Description [Updated for 2025]

In the era of high-quality standards, the role of a Quality Systems Coordinator has never been more vital.

As the business landscape evolves, the demand for skilled professionals who can develop, implement, and monitor quality control systems escalates.

But let’s delve deeper: What’s truly expected from a Quality Systems Coordinator?

Whether you are:

• A job seeker attempting to understand the demands of this role,
• A hiring manager outlining the ideal candidate,
• Or just curious about the dynamics of quality systems coordination,

You’re in the right place.

Today, we present a flexible Quality Systems Coordinator job description template, tailored for easy posting on job boards or career sites.

Let’s dive right into it.

Quality Systems Coordinator Duties and Responsibilities

Quality Systems Coordinators are responsible for ensuring that an organization’s products or services meet established quality standards.

They do this by developing, implementing, and maintaining quality management systems and processes.

The following are the duties and responsibilities of a Quality Systems Coordinator:

• Developing and implementing quality management systems in accordance with the organization’s requirements
• Monitoring and evaluating the performance of the quality management system and recommending improvements
• Conducting audits of the quality system and reporting findings to management
• Working with other departments to ensure compliance with quality standards and regulations
• Providing training and support to staff on quality systems and procedures
• Investigating quality-related issues and implementing corrective actions
• Maintaining documentation of the quality system, including procedures, records, and quality plans
• Keeping up to date with changes in relevant standards and regulations
• Preparing reports on quality system performance for management review
• Ensuring that non-conforming products or services are not delivered to customers

 

Quality Systems Coordinator Job Description Template

Job Brief

We are seeking a diligent Quality Systems Coordinator to manage, maintain, and improve our quality systems.

The role involves understanding and implementing quality standards, conducting audits, and coordinating with other departments to ensure consistency and compliance.

The ideal candidate should be familiar with quality control procedures and have excellent organizational and communication skills.

The role of the Quality Systems Coordinator is to uphold the high-quality standards that our company is known for and ensure that our products and services meet these standards.

 

Responsibilities

• Plan, coordinate, and implement quality control procedures to ensure consistency and compliance.
• Conduct internal audits and prepare reports by collecting, analyzing, and summarizing information.
• Monitor performance by gathering relevant data and producing statistical reports.
• Identify and recommend changes to systems and procedures to improve overall quality.
• Maintain current knowledge of industry quality standards and regulations.
• Assist in the development and revision of quality manuals and procedures.
• Train staff on quality systems, requirements, and procedures.
• Participate in customer and regulatory audits.
• Perform root cause analysis and develop corrective action plans.
• Ensure compliance with all relevant quality standards and regulations.

 

Qualifications

• Proven experience as a Quality Systems Coordinator or similar role in the quality sector.
• Strong knowledge of quality control standards and procedures.
• Experience with auditing and reporting procedures.
• Problem-solving abilities with keen attention to detail.
• Excellent communication and coordination skills.
• Proficiency in MS Office and quality control software.
• Bachelor’s degree in quality control, business administration, or relevant field.
• Certification in quality control is a plus.

 

Benefits

• 401(k) retirement plan
• Comprehensive health insurance
• Dental and vision insurance
• Life insurance
• Professional development opportunities
• Paid vacation and sick leave

 

Additional Information

• Job Title: Quality Systems Coordinator
• Work Environment: This position primarily operates in a professional office environment but may require occasional visits to manufacturing or production areas.
• Reporting Structure: Directly reports to the Quality Systems Manager.
• Salary: The salary is commensurate with experience and qualifications, and in line with market considerations.
• Pay Range: $62,000 minimum to $98,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity in our workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Interested applicants should submit their resume and cover letter outlining their qualifications and experience to [email address or application portal].

 

What Does a Quality Systems Coordinator Do?

Quality Systems Coordinators are responsible for ensuring that an organization’s products or services meet established quality standards.

They work across various industries, from manufacturing to healthcare to IT services.

They are responsible for the development, implementation, and maintenance of quality management systems.

This could include creating and revising quality manuals, policies, procedures, and forms.

They also ensure that these systems comply with industry-specific regulations and standards.

In addition, they coordinate and lead internal and external audits to ensure compliance with quality systems.

They are responsible for documenting and tracking non-conformities identified during audits and ensuring that the necessary corrective and preventive actions are implemented.

Quality Systems Coordinators also analyze quality data to identify areas for improvement.

They may use statistical analysis and other data evaluation techniques to identify trends or patterns that could indicate a problem or an opportunity to improve processes or products.

Furthermore, they work closely with other departments, such as production, engineering, and procurement, to ensure that quality considerations are integrated into all aspects of the organization’s operations.

They provide training and support to staff in relation to quality systems and processes.

Their role also involves liaising with customers, suppliers, and regulatory bodies on matters relating to the quality system.

They work to ensure customer satisfaction by addressing complaints and other feedback in a timely and effective manner.

 

Quality Systems Coordinator Qualifications and Skills

A quality systems coordinator should have the skills and qualifications that align with your job description, such as:

• Strong organizational skills to manage multiple projects and responsibilities simultaneously and efficiently.
• Proficiency in quality control standards and systems, as well as experience in quality assurance methodologies.
• Excellent attention to detail to identify and resolve any discrepancies or issues in quality systems.
• Good interpersonal skills to effectively communicate with different departments and coordinate quality improvement efforts.
• Ability to use statistical analysis tools to evaluate and improve quality systems.
• Problem-solving skills to identify issues in quality systems and develop effective solutions.
• Strong knowledge of regulatory and compliance standards, such as ISO 9001, to ensure all quality systems meet legal requirements.
• Experience in auditing quality systems and implementing corrective actions when necessary.
• Proficiency in using computer software and applications related to quality management, such as Microsoft Office Suite and Quality Management Systems (QMS).

 

Quality Systems Coordinator Experience Requirements

Entry-level Quality Systems Coordinators may have 1 to 2 years of experience, often obtained through internships or part-time roles related to quality control or quality assurance.

This can include roles such as Quality Control Technician, Quality Assurance Assistant, or other roles directly associated with maintaining the quality of products or processes.

Candidates with around 3 years of experience have typically developed their skills in practical applications of quality systems, such as proficiency in quality management software and understanding of relevant regulatory standards.

They may have worked in roles like Quality Systems Analyst or Quality Assurance Specialist.

Those with more than 5 years of experience in the field are expected to have a significant understanding of quality systems and have possibly led quality improvement projects.

They may have experience in roles such as Senior Quality Assurance Analyst or Quality Systems Manager.

Candidates with extensive experience, possibly more than 7 years, are likely to have leadership skills and the ability to coordinate and manage teams.

They might have a history of managing quality systems and leading process improvements, making them ideal for roles that require a deep understanding of quality assurance and control.

 

Quality Systems Coordinator Education and Training Requirements

Quality Systems Coordinators typically require a bachelor’s degree in quality management, business administration, or a related field.

They are also expected to have a thorough understanding of quality control methodologies and regulatory standards, often gained through relevant coursework or previous work experience.

Specific training in relevant software programs and systems related to quality management is beneficial.

Knowledge in statistical analysis, audits, and ISO (International Organization for Standardization) is also often required.

In some roles, a Quality Systems Coordinator may need a master’s degree in business administration or quality management, especially for positions that involve strategic planning or leadership responsibilities.

Certification in quality control or quality management systems, like a Certified Quality Auditor or Certified Quality Manager from the American Society for Quality (ASQ), is often desirable and demonstrates commitment to the profession.

Continued education and training are important in this role to stay updated with the latest quality management techniques, regulations, and tools.

 

Quality Systems Coordinator Salary Expectations

A Quality Systems Coordinator earns an average salary of $56,045 (USD) per year.

The actual salary may vary depending on factors like experience, the size and sector of the company, and geographical location.

 

Quality Systems Coordinator Job Description FAQs

What skills does a Quality Systems Coordinator need?

A Quality Systems Coordinator should be detail-oriented, have analytical skills to identify and resolve issues related to quality, and have a strong understanding of quality systems and tools.

They should also possess excellent communication skills for explaining complex quality systems procedures and issues to diverse audiences.

Moreover, familiarity with industry standards like ISO and knowledge in regulatory compliance are important.

 

Do Quality Systems Coordinators need a degree?

Yes, Quality Systems Coordinators typically need a bachelor’s degree in quality management, business administration, engineering, or a related field.

Some positions may require a master’s degree or relevant quality assurance certifications.

Practical experience in quality control or quality assurance is often required and can sometimes substitute formal education.

 

What should you look for in a Quality Systems Coordinator resume?

A good Quality Systems Coordinator resume should highlight knowledge of quality management systems, industry regulations, and standards.

Look for experience in planning, implementing, and monitoring quality systems.

Skills in data analysis, problem-solving, and risk management are beneficial.

Moreover, certifications such as Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE) can be a plus.

 

What qualities make a good Quality Systems Coordinator?

A successful Quality Systems Coordinator should be analytical, systematic, and able to identify potential areas for improvement in quality systems.

They need to have an eye for detail and be able to work under pressure.

Good interpersonal and communication skills are crucial for interacting with various departments and explaining quality requirements and procedures.

 

What are the daily duties of a Quality Systems Coordinator?

A typical day for a Quality Systems Coordinator might involve reviewing and updating quality systems documentation, liaising with different departments to gather information and resolve quality issues, analyzing quality data to identify trends or areas for improvement, conducting quality audits, and providing training on quality standards and procedures.

 

Conclusion

And there you have it.

Today, we’ve delved into the world of what being a Quality Systems Coordinator entails.

Guess what?

It’s not just about ensuring compliance.

It’s about steering the direction of quality, one system at a time.

With our handy Quality Systems Coordinator job description template and real-world examples, you’re ready to take the next step.

But why stop there?

Dive deeper with our job description generator. It’s your next step to crafting spot-on job listings or shaping your resume to absolute perfection.

Remember:

Every system is a part of the larger quality framework.

Let’s elevate quality. Together.

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