Real Estate Quality Assurance Coordinator Job Description [Updated for 2025]

In the dynamic world of real estate, the role of a Quality Assurance Coordinator is increasingly critical.

As the industry evolves, the demand for proficient individuals who can evaluate, enhance, and maintain our real estate systems escalates.

But let’s delve deeper: What exactly is expected from a Real Estate Quality Assurance Coordinator?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or merely fascinated by the inner workings of real estate quality assurance,

You’re in the right place.

Today, we present a customizable Real Estate Quality Assurance Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Real Estate Quality Assurance Coordinator Duties and Responsibilities

Real Estate Quality Assurance Coordinators play a critical role in ensuring all real estate operations, transactions, and related documentation comply with the necessary standards and regulations.

They work to improve internal systems and maintain quality control.

Their primary duties and responsibilities include:

• Reviewing, auditing, and verifying real estate documents for accuracy and compliance with company policies and legal requirements
• Ensuring all real estate transactions are processed correctly and meet quality standards
• Coordinating with various departments to correct any errors or inconsistencies in real estate documents or transactions
• Developing and implementing quality control procedures and processes within the real estate department
• Training staff on quality assurance policies and best practices
• Conducting regular audits and generating reports to track performance and identify areas for improvement
• Maintaining up-to-date knowledge of current real estate laws, regulations, and market trends
• Providing solutions to complex real estate transaction issues that may affect the quality of service
• Collaborating with the legal department to ensure all real estate transactions are legally sound and comply with local, state, and federal laws

 

Real Estate Quality Assurance Coordinator Job Description Template

Job Brief

We are seeking a dedicated Real Estate Quality Assurance Coordinator to manage our property standards and ensure compliance with relevant regulations.

This role involves conducting property audits, reviewing inspection reports, and coordinating with various teams to facilitate improvements.

The ideal candidate will have a keen eye for detail, strong knowledge of property management and real estate laws, and excellent communication skills.

 

Responsibilities

• Conduct regular property audits to ensure compliance with regulations and standards.
• Coordinate with property management teams to facilitate necessary improvements and corrections.
• Review inspection reports and ensure all issues are appropriately addressed.
• Develop and maintain quality assurance policies and procedures.
• Analyze data to identify areas for improvement in the quality system.
• Prepare and present quality reports to senior management.
• Stay updated with relevant laws, regulations, and industry best practices.
• Train and guide staff on quality control measures and compliance requirements.

 

Qualifications

• Proven experience as a Quality Assurance Coordinator or similar role in the real estate industry.
• Strong knowledge of quality assurance methodologies and regulations.
• Outstanding attention to detail and observation ability.
• Exceptional communication and leadership skills.
• Proficient in Microsoft Office and property management software.
• A certified Quality Auditor or comparable certification is a plus.
• Bachelor’s degree in business administration or related field.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Real Estate Quality Assurance Coordinator
• Work Environment: This is primarily an office-based role with some field visits for property audits and inspections. Some travel may be required.
• Reporting Structure: Reports to the Quality Assurance Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $55,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Real Estate Quality Assurance Coordinator Do?

Real Estate Quality Assurance Coordinators primarily work in the real estate industry, within real estate agencies or property management companies.

Their primary role is to ensure the highest level of service quality in all aspects of the real estate transactions.

They closely work with other team members, including real estate agents, property managers, and brokers, to review and ensure the accuracy of property listings, sales contracts, rental agreements, and other transaction-related documents.

Real Estate Quality Assurance Coordinators also perform audits of real estate transactions to ensure compliance with company policies, industry regulations, and legal requirements.

They maintain and manage the record-keeping system, ensuring that all relevant documents are complete, accurate, and stored properly.

These professionals may also be involved in training new employees on quality assurance procedures and standards, and in identifying and implementing improvements to these procedures.

In addition, Real Estate Quality Assurance Coordinators assist in resolving any issues or discrepancies identified during the review or audit process, working with the relevant parties to ensure timely and accurate resolution.

They play a key role in maintaining the reputation and integrity of the real estate company they work for, by ensuring the highest level of quality in all transactions.

 

Real Estate Quality Assurance Coordinator Qualifications and Skills

A proficient Real Estate Quality Assurance Coordinator should possess the following qualifications and skills:

• Property management knowledge to understand the various aspects of real estate properties and manage them effectively.
• Organizational skills to manage multiple properties and tasks simultaneously, ensuring all projects are completed on time and to the required standards.
• Analytical skills to evaluate property and market data, analyze trends and make informed decisions.
• Attention to detail to ensure all property details and transactions are accurately documented and any irregularities are promptly identified and corrected.
• Communication skills to effectively interact with property owners, tenants, contractors, and other stakeholders, as well as to clearly convey findings from quality assurance checks.
• Compliance knowledge to ensure properties and processes adhere to all relevant laws, regulations, and industry standards.
• Problem-solving abilities to quickly and efficiently resolve any issues that may arise during property inspections, transactions, and maintenance procedures.
• Customer service skills to build and maintain strong relationships with clients, ensuring their needs are met and their concerns are addressed promptly.
• Technical skills to use property management software and other digital tools for record keeping, reporting, and data analysis.

 

Real Estate Quality Assurance Coordinator Experience Requirements

Candidates for the position of Real Estate Quality Assurance Coordinator generally need a minimum of 1 to 2 years of experience in the real estate industry, often gained through roles such as Real Estate Agent, Property Management Assistant, or Real Estate Administrative Assistant.

During this period, they should have gained a solid understanding of real estate transactions, legal regulations, and industry standards.

A strong foundation in customer service is also beneficial as they will be dealing with agents, buyers, and sellers regularly.

Candidates with 3 to 5 years of experience are often expected to have developed their expertise in quality assurance processes and standards.

These professionals may have held roles such as Quality Assurance Specialist or Quality Assurance Analyst in a real estate or related setting.

Those with more than 5 years of experience often possess comprehensive knowledge of real estate operations and strong skills in quality assurance.

They may have some leadership experience, having supervised or trained junior staff in quality assurance practices.

They would be well-suited for senior or managerial roles in real estate quality assurance.

Additionally, experience with real estate software systems and proficiency in data analysis can be beneficial for these candidates.

Therefore, roles that involve a significant amount of data handling, such as Data Analyst or Systems Analyst, could also provide valuable experience for a Real Estate Quality Assurance Coordinator position.

 

Real Estate Quality Assurance Coordinator Education and Training Requirements

Real Estate Quality Assurance Coordinators typically need a bachelor’s degree in business, real estate, finance or a related field.

Having a strong understanding of real estate laws, procedures, and regulations is crucial.

They should also be familiar with computer software like Microsoft Office Suite for documentation and reporting purposes.

It is often beneficial for these professionals to have a real estate license, though not always required.

The licensing process involves completing a certain number of hours in real estate courses and passing a licensing exam.

Some positions may require Quality Assurance Coordinators to have previous experience in a similar role or in the real estate industry, providing them with practical knowledge and insights into the real estate market.

Although not obligatory, some candidates pursue further certifications such as the Certified Manager of Quality/Organizational Excellence (CMQ/OE) or Certified Quality Auditor (CQA).

These demonstrate a commitment to maintaining quality standards and to continuous professional development.

In addition to these educational requirements, successful Real Estate Quality Assurance Coordinators usually have strong analytical, communication, and problem-solving skills.

 

Real Estate Quality Assurance Coordinator Salary Expectations

A Real Estate Quality Assurance Coordinator earns an average salary of $57,136 (USD) per year.

The exact income may fluctuate depending on the individual’s level of experience, education, geographical location, and the size and prestige of the employing real estate firm.

 

Real Estate Quality Assurance Coordinator Job Description FAQs

What skills does a Real Estate Quality Assurance Coordinator need?

Real Estate Quality Assurance Coordinators must possess strong analytical skills to identify and rectify any procedural or compliance errors.

They should have a keen eye for detail, organizational skills and a solid understanding of real estate laws, regulations, and practices.

Excellent communication and interpersonal skills are also necessary to effectively collaborate with team members and communicate feedback or necessary corrections.

 

Do Real Estate Quality Assurance Coordinators need a degree?

While a degree may not be compulsory, a bachelor’s degree in real estate, business administration, or a related field is often preferred.

Additionally, knowledge of real estate laws and regulations is crucial.

Some roles may also require certification in quality assurance or experience in the real estate industry.

 

What should you look for in a Real Estate Quality Assurance Coordinator resume?

A Real Estate Quality Assurance Coordinator’s resume should showcase their experience in real estate transactions, audits, or quality assurance.

Look for knowledge of real estate regulations and laws, as well as familiarity with quality assurance methodologies.

Excellent organizational and communication skills, problem-solving abilities, and attention to detail are also key traits to look for.

 

What qualities make a good Real Estate Quality Assurance Coordinator?

A good Real Estate Quality Assurance Coordinator should be highly detail-oriented, with a knack for identifying and rectifying errors or inconsistencies.

They should be organized, efficient, and able to manage multiple tasks or projects simultaneously.

Strong communication skills are also essential, as they’ll need to provide clear, actionable feedback to various stakeholders.

Moreover, they should have a deep understanding of real estate processes and regulations, and be committed to ensuring high standards of quality and compliance.

 

Is it challenging to hire a Real Estate Quality Assurance Coordinator?

Hiring a Real Estate Quality Assurance Coordinator can be challenging due to the specific skills and knowledge required for the role.

It’s important to find a candidate who not only has a deep understanding of real estate laws and practices but also has the analytical skills to spot potential issues and the communication skills to address them effectively.

Offering competitive salaries and opportunities for career advancement can help attract qualified candidates.

 

Conclusion

And there you have it.

Today, we’ve unveiled the many facets of being a Real Estate Quality Assurance Coordinator.

And guess what?

It’s not just about inspecting properties.

It’s about ensuring the highest quality in real estate developments, one property at a time.

With our detailed Real Estate Quality Assurance Coordinator job description template and real-world examples, you’re ready to step into this exciting field.

But why stop there?

Dive deeper with our job description generator. It’s your next step to creating razor-sharp job listings or refining your resume to absolute precision.

Remember:

Every property inspected is a part of a larger network.

Let’s build quality real estate. Together.

How to Become a Real Estate Quality Assurance Coordinator (Complete Guide)

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