Refugee Coordinator Job Description [Updated for 2025]

In a global era marked by unprecedented displacements, the focus on Refugee Coordinators has never been more critical.

As humanitarian crises unfold, the demand for compassionate, organized, and knowledgeable individuals who can manage, support, and advocate for refugees increases.

But let’s delve deeper: What’s truly expected from a Refugee Coordinator?

Whether you are:

• A job seeker trying to comprehend the breadth of this role,
• A hiring manager outlining the perfect candidate,
• Or simply interested in the dynamics of refugee coordination,

You’re in the right place.

Today, we present a customizable Refugee Coordinator job description template, designed for straightforward posting on job boards or career sites.

Let’s dive right into it.

Refugee Coordinator Duties and Responsibilities

Refugee Coordinators are responsible for facilitating the safe and successful resettlement of refugees in new environments.

They work closely with various stakeholders, including community members, non-profit organizations, and government officials to ensure refugees’ needs are met and their rights are protected.

Their duties and responsibilities include:

• Coordinating and supervising the delivery of services to refugees, such as housing, education, employment, and health care
• Working closely with various organizations, including non-profit and government agencies, to ensure that all available resources are being utilized to support the refugees
• Assessing the needs of individual refugees and their families and developing tailored support plans
• Providing information, advice, and assistance to refugees to help them navigate their new environments
• Monitoring the progress of refugees and adjusting support plans as necessary
• Maintaining accurate and up-to-date records of refugee cases
• Organizing and conducting training sessions for volunteers and staff members
• Advocating for refugees’ rights and needs at community meetings, public events, and with policy makers
• Developing and implementing strategies to promote social inclusion and community integration for refugees
• Reporting on program outcomes and making recommendations for improvements

 

Refugee Coordinator Job Description Template

Job Brief

We are looking for a compassionate and dedicated Refugee Coordinator to oversee and facilitate the provision of aid and services to refugees.

The Refugee Coordinator’s responsibilities include coordinating with various local and international organizations, assessing the needs of refugees, and developing and implementing effective strategies to meet these needs.

Our ideal candidate has a deep understanding of refugee issues, excellent organizational skills, and is committed to fostering a culture of respect and inclusion.

Your goal will be to ensure that refugees receive the necessary support to rebuild their lives in a safe environment.

 

Responsibilities

• Coordinate and supervise activities related to refugee assistance and resettlement.
• Collaborate with various stakeholders including government agencies, non-profits, and community organizations.
• Assess the needs of refugees and develop appropriate action plans.
• Organize and oversee the distribution of resources such as food, clothing, and medical services.
• Provide guidance, counseling, and support to refugees.
• Ensure compliance with local, national, and international laws and policies related to refugees.
• Manage and train staff and volunteers involved in refugee assistance.
• Maintain comprehensive records of activities and services provided.
• Communicate effectively with refugees, understanding their unique situations and needs.
• Advocate for the rights and wellbeing of refugees.

 

Qualifications

• Proven work experience in refugee services or a related field.
• Knowledge of laws and regulations pertaining to refugees.
• Excellent organizational and leadership skills.
• Strong communication and interpersonal skills.
• Ability to work with people from diverse cultural backgrounds.
• Compassion and understanding for the plight of refugees.
• Bachelor’s degree in Social Work, International Relations, or a related field.

 

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Training and professional development opportunities

 

Additional Information

• Job Title: Refugee Coordinator
• Work Environment: This role typically involves office work, but also includes field work in refugee camps or other locations. Some travel may be required.
• Reporting Structure: Reports to the Director of Refugee Services.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Refugee Coordinator Do?

A Refugee Coordinator works for government agencies, NGOs, or international organizations, and is primarily responsible for overseeing and managing programs that provide assistance to refugees.

Their primary duty is to coordinate the delivery of various services such as food, shelter, medical care, and education to refugees.

They liaise between various parties including local government, humanitarian organizations, and the refugees themselves to ensure a smooth and effective delivery of services.

Refugee Coordinators work on developing strategies and policies that benefit the refugees.

They also collaborate with other stakeholders to create inclusive programs that help refugees integrate into their new communities.

Their role also includes monitoring the conditions of refugee camps and settlements, and identifying any potential issues or challenges that need to be addressed.

In some cases, Refugee Coordinators may be involved in raising awareness about refugee issues or raising funds to support their programs.

They often work in challenging environments and are responsible for ensuring that the basic human rights of the refugees are respected and upheld.

This often involves advocating for refugee rights, ensuring their safety, and improving their living conditions.

 

Refugee Coordinator Qualifications and Skills

A proficient Refugee Coordinator should possess skills and qualifications that allow them to manage and support refugees effectively, such as:

• Strong interpersonal skills to interact and build relationships with refugees from various backgrounds and cultures.
• Excellent communication skills to convey information clearly to refugees, staff, and stakeholders, and to advocate for refugee rights and needs.
• Problem-solving skills to address and resolve issues faced by refugees, including legal, social, health, and economic challenges.
• Understanding and knowledge of international refugee law and humanitarian principles.
• Ability to work under pressure and handle crisis situations with sensitivity and professionalism.
• Cultural sensitivity and ability to respect and value diversity.
• Organizational skills to manage various tasks such as coordinating aid, arranging housing, scheduling appointments, and planning educational and integration programs for refugees.
• Fluency in multiple languages can be beneficial to communicate effectively with a diverse refugee population.
• Experience in social work, counseling or community development is often required.

 

Refugee Coordinator Experience Requirements

Entry-level Refugee Coordinators are usually expected to have 2 to 3 years of experience in humanitarian aid, social work, or related fields.

This experience can be gained through internships, volunteer work, or part-time roles at non-profit organizations or government agencies.

Candidates with 4 to 5 years of experience often have a background in refugee support programs and have a comprehensive understanding of the dynamics of displacement, protection frameworks, and international humanitarian law.

Such professionals may have worked in roles such as Case Manager or Refugee Support Worker.

Refugee Coordinators with more than 5 years of experience are likely to have worked in complex crisis settings and have experience in program management, team leadership, and strategic planning.

These individuals may have held senior roles in non-profit organizations, governmental agencies, or international organizations focused on refugee support and advocacy.

In addition to experience, many employers look for candidates with a relevant degree in Social Sciences, International Relations, Human Rights, or related fields.

Fluency in multiple languages, especially those spoken by refugee populations, is also highly beneficial.

 

Refugee Coordinator Education and Training Requirements

Refugee Coordinators typically hold a bachelor’s degree in fields such as social work, international relations, psychology, or another related field.

They also need a strong understanding of international laws and human rights, as they will often deal with individuals from diverse backgrounds who have been displaced due to political or societal unrest.

Advanced degrees such as a Master’s in Public Policy, Social Work or International Relations can be beneficial and may be required for more senior roles.

It is also beneficial for Refugee Coordinators to have proficiency in one or more foreign languages, depending on the population they are serving.

Refugee Coordinators should have strong communication and coordination skills, as they often have to liaise between refugees and various governmental and non-governmental organizations.

Training in conflict resolution and trauma-informed care can also be beneficial as they often work with individuals who have experienced trauma and displacement.

Certifications in areas such as refugee law or human rights may also be beneficial and demonstrate a candidate’s commitment to this field.

Beyond formal education and training, real-world experience working with refugees or displaced individuals can be highly valuable for a Refugee Coordinator.

 

Refugee Coordinator Salary Expectations

A Refugee Coordinator can expect to earn an average salary of $44,500 (USD) per year.

However, actual earnings can vary based on factors such as the level of experience, the location of employment, and the funding available to the hiring organization.

 

Refugee Coordinator Job Description FAQs

What qualifications does a Refugee Coordinator need?

Refugee Coordinators typically have a bachelor’s degree in social work, international relations, or a related field.

Some positions may require a master’s degree in these areas or in public administration.

Additionally, they must have experience in project management and knowledge about immigration laws and regulations.

Fluency in multiple languages can also be highly advantageous in this role.

 

What are the daily duties of a Refugee Coordinator?

A Refugee Coordinator’s daily duties often involve managing programs and services for refugees.

They are responsible for overseeing the operations related to refugee resettlement and integration, which includes planning, organizing, and coordinating various services such as housing, education, and employment.

They collaborate with community organizations, government agencies, and NGOs. They also monitor and evaluate the effectiveness of the programs and make necessary adjustments.

 

What qualities make a good Refugee Coordinator?

A good Refugee Coordinator is compassionate, understanding, and patient as they often work with people who are in stressful and traumatic situations.

They need to be great communicators to effectively liaise between refugees, government agencies, and NGOs. They must have strong organizational skills to manage various tasks and projects.

Additionally, they should be problem-solvers who can adapt to changing circumstances and develop effective solutions for any issues that may arise in the resettlement process.

 

Is it difficult to hire a Refugee Coordinator?

Hiring a Refugee Coordinator can be challenging as it requires a candidate with a unique blend of education, experience, and personal qualities.

They must have a strong background in project management and a deep understanding of immigration laws and regulations.

A suitable candidate also needs to be patient, compassionate, and possess excellent communication skills.

They should also be able to handle stress well, as they often deal with people in difficult circumstances.

 

Conclusion

And there you have it.

Today, we’ve illuminated the true essence of being a Refugee Coordinator.

Guess what?

It’s not just about paperwork.

It’s about weaving hope into the lives of displaced individuals, one refugee at a time.

With our ready-to-use Refugee Coordinator job description template and real-world examples, you’re fully equipped to take the next step.

But why stop there?

Dig deeper with our job description generator. It’s your ultimate tool for creating precise job listings or polishing your resume to perfection.

Remember:

Every effort you make contributes to the larger narrative.

Let’s create a brighter future. Together.

How to Become a Refugee Coordinator (Complete Guide)

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