Resort Laundry Coordinator Job Description [Updated for 2025]

In the dynamic world of hospitality, the importance of a Resort Laundry Coordinator cannot be understated.

As resorts strive for excellence, the demand for skilled individuals who can manage, streamline, and maintain the resort’s laundry operations becomes more pressing.

But what does a Resort Laundry Coordinator really do?

Whether you are:

• A job seeker trying to understand the essence of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the behind-the-scenes of resort operations,

You’re in the right place.

Today, we reveal a customizable Resort Laundry Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Resort Laundry Coordinator Duties and Responsibilities

Resort Laundry Coordinators ensure that all laundry services within the resort are run efficiently and effectively.

They are responsible for maintaining the quality of linen, managing the laundry staff, and ensuring that all laundry requirements of the resort guests and operations are met.

The duties and responsibilities of a Resort Laundry Coordinator include:

• Overseeing the operation of all laundry and dry cleaning services
• Ensuring the cleanliness and proper delivery of guest laundry and dry cleaning
• Managing laundry staff and organizing work schedules
• Training new staff on laundry processes and quality standards
• Inspecting laundered items to ensure cleanliness and serviceability
• Maintaining inventory and ordering supplies as necessary
• Ensuring that all laundry equipment is used and maintained properly
• Communicating with other departments to fulfill their linen requirements
• Implementing and maintaining quality control procedures
• Addressing customer complaints or issues promptly and professionally
• Ensuring compliance with health and safety regulations

 

Resort Laundry Coordinator Job Description Template

Job Brief

We are looking for a dedicated and organized Resort Laundry Coordinator to oversee our resort’s laundry operations.

The duties will include managing laundry staff, maintaining laundry equipment, and ensuring that all laundry services meet the highest standards of cleanliness and are finished on time.

The ideal candidate will have experience in laundry management and possess strong leadership skills.

The goal is to enhance customer satisfaction and our resort’s reputation by ensuring the provision of top-quality laundry services.

 

Responsibilities

• Manage and coordinate laundry operations and staff
• Ensure all laundry services are carried out to the highest standard of cleanliness
• Maintain and care for all laundry equipment
• Identify and report any necessary repairs or replacements
• Maintain inventory and control usage of cleaning supplies
• Implement and enforce sanitation standards and procedures
• Ensure timely completion of all laundry tasks
• Coordinate with other departments to ensure smooth operations
• Train new staff in proper laundry procedures
• Implement measures to reduce linen loss and damage

 

Qualifications

• Proven experience as a laundry manager or similar role
• Knowledge of laundry operations and equipment
• Strong leadership and management abilities
• Excellent organizational skills
• Attention to detail and high level of accuracy
• Understanding of health and safety regulations
• Ability to handle heavy loads and stand for an extended period
• High school diploma or equivalent; further training will be a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Employee discounts

 

Additional Information

• Job Title: Resort Laundry Coordinator
• Work Environment: Resort laundry department; must be able to handle a physically demanding role which includes standing for extended periods and lifting heavy loads.
• Reporting Structure: Reports to the Resort Operations Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $35,000 minimum to $50,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Resort Laundry Coordinator Do?

A Resort Laundry Coordinator primarily works in the hospitality industry, particularly in resorts.

They oversee the operations of a resort’s laundry department to ensure smooth functioning and high standards of cleanliness.

Their duties include supervising the laundry staff, managing schedules, and ensuring the efficient and timely cleaning, pressing, and delivery of linens and garments.

This could encompass everything from guest clothing to bed linens and towels.

Resort Laundry Coordinators are also responsible for maintaining the laundry equipment, ensuring it is in good working condition and arranging for repairs or replacements when necessary.

They also manage the inventory of laundry supplies and liaise with suppliers to restock when needed.

They ensure the adherence to health and safety standards, implementing laundry procedures to minimize loss or damage.

They also handle any guest complaints or requests related to laundry services, aiming to provide excellent customer service.

A significant part of their role is to train the laundry staff in the operation of machinery, the proper handling of different types of fabrics, and the use of appropriate cleaning agents.

They may also be involved in hiring and performance evaluations of laundry staff.

Overall, the Resort Laundry Coordinator ensures the resort’s laundry department runs smoothly and efficiently, contributing to the overall guest experience.

 

Resort Laundry Coordinator Qualifications and Skills

A Resort Laundry Coordinator should have a variety of skills and qualifications to handle laundry operations effectively, including:

• Organizational skills to handle and track large volumes of laundry items efficiently and in a timely manner.
• Knowledge of various fabrics and their care requirements to ensure appropriate cleaning processes are used.
• Communication skills to interact with other resort staff, understand their laundry needs, and report any issues or delays.
• Attention to detail to ensure that each laundry item is cleaned, dried, folded, and returned to the appropriate room or department without any damage or loss.
• Customer service skills to address any guest inquiries or complaints regarding laundry service promptly and courteously.
• Physical stamina to stand, bend, and lift heavy laundry items for extended periods of time.
• Technical skills to operate and maintain laundry equipment, recognizing and troubleshooting potential problems.
• Inventory management skills to keep track of laundry supplies and reorder as necessary.
• Teamwork skills to coordinate with housekeeping and other departments to ensure smooth laundry operations.

 

Resort Laundry Coordinator Experience Requirements

Resort Laundry Coordinators typically require at least 1-2 years of experience in a laundry or housekeeping role, often within a hotel or resort environment.

This role may also require experience with specialized laundry machinery and equipment, as well as knowledge of laundry chemicals and their safe use.

Entry-level candidates may acquire this experience through part-time roles or internships in housekeeping or laundry departments.

They can also gain practical experience through roles in similar environments such as hospitals, cruise ships, or care homes where laundry service is integral.

Candidates with more than 3 years of experience are often adept at managing large volumes of laundry, working with different types of fabrics and clothing, and coordinating with other departments to ensure smooth operations.

These candidates may also possess knowledge of basic repair and maintenance of laundry machines.

Those with over 5 years of experience may have supervised or managed a laundry team, demonstrating the leadership skills required for a coordinator role.

Such candidates may have experience in training new staff, maintaining laundry standards, managing inventory, and implementing laundry policies and procedures.

 

Resort Laundry Coordinator Education and Training Requirements

A Resort Laundry Coordinator typically needs to have a high school diploma or equivalent.

They should have significant experience in the laundry or housekeeping sector, preferably within a hotel or resort setting.

Training in the operation of industrial laundry equipment, including washing machines, dryers, and pressers, is essential.

Additionally, the coordinator should be well versed in the use of various cleaning agents and chemicals.

Some positions may require completion of a vocational training course in hospitality, housekeeping, or a related field.

While not mandatory, a certification in hospitality or housekeeping management can be advantageous for candidates seeking this role.

Knowledge of safety procedures, quality control, and inventory management are also important for this position.

Continued professional development, including staying updated on the latest cleaning techniques and laundry technologies, can enhance job performance and career progression.

 

Resort Laundry Coordinator Salary Expectations

The average salary for a Resort Laundry Coordinator is approximately $30,000 (USD) per year.

However, actual earnings can greatly vary depending on the size and location of the resort, the individual’s level of experience, and the specific responsibilities involved in the role.

 

Resort Laundry Coordinator Job Description FAQs

What skills does a Resort Laundry Coordinator need?

A Resort Laundry Coordinator needs to possess good organizational and time management skills to ensure laundry operations run smoothly.

They should also have good attention to detail to inspect laundry for stains or damages and ensure cleanliness standards are met.

Basic knowledge of operating laundry machines and handling different types of fabrics is also important.

Communication and teamwork skills are essential for coordinating with other staff and addressing any issues promptly.

 

Do Resort Laundry Coordinators need a degree?

No, Resort Laundry Coordinators do not need a degree.

However, they should have a high school diploma or equivalent.

Previous experience in a laundry or housekeeping role would be beneficial.

Some resorts may also require knowledge of specific laundry equipment or cleaning products.

 

What should you look for in a Resort Laundry Coordinator resume?

In a Resort Laundry Coordinator’s resume, look for prior experience in laundry services or housekeeping roles, especially in a resort or hotel setting.

Experience managing a team or coordinating operations is a plus.

Check for familiarity with laundry machinery and cleaning products.

Any additional certificates related to laundry or hospitality services can also be beneficial.

 

What qualities make a good Resort Laundry Coordinator?

A good Resort Laundry Coordinator is reliable, efficient, and detail-oriented.

They should be able to manage their time well to ensure all laundry is cleaned, sorted, and delivered on schedule.

Good physical stamina is necessary as the job can be physically demanding.

They should also have good interpersonal skills to communicate effectively with resort staff and guests if necessary.

 

Is it challenging to hire a Resort Laundry Coordinator?

The challenge in hiring a Resort Laundry Coordinator lies in finding candidates with the right combination of experience, skill, and reliability.

As the role requires a high level of responsibility and physical work, finding the right candidate who is ready to handle these demands might take time.

Additionally, as resorts often have peak seasons, finding someone flexible with working hours could also be a challenge.

 

Conclusion

And there you have it.

Today, we’ve drawn back the veil on what it truly means to be a resort laundry coordinator.

But guess what?

It’s not just about washing and folding.

It’s about providing the pristine condition of linen and clothing, one piece at a time.

With our dependable resort laundry coordinator job description template and real-world examples, you’re ready to take the next step.

But why limit yourself?

Dig deeper with our job description generator. It’s your next step to fine-tuned job listings or perfecting your resume to shine.

Remember:

Every piece of laundry contributes to the overall guest experience.

Let’s create that unforgettable resort stay. Together.

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