Route Driver Job Description [Updated for 2025]

In today’s fast-paced logistics industry, the role of route drivers has never been more crucial.

As commerce continues to expand, so does the demand for skilled professionals who can efficiently deliver goods, navigate complex routes, and ensure customer satisfaction.

But what does it truly mean to be a route driver?

Whether you are:

• A job seeker trying to understand the nuances of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the day-to-day responsibilities of a route driver,

You’ve come to the right place.

Today, we present a customizable route driver job description template, designed for seamless posting on job boards or career sites.

Let’s dive right into it.

Route Driver Duties and Responsibilities

Route Drivers are responsible for delivering goods from distribution centers to businesses and households.

They often work in parcel delivery, food delivery, or any other delivery service that requires goods to be transported from one location to another.

Their main duties and responsibilities include:

• Inspect and operate delivery vehicles, ensuring safety and reliability before commencing the route
• Load and unload goods from the vehicle
• Follow a specific route and time schedule to deliver goods to the destination
• Collect payments and signatures from clients
• Document and log work/rest periods and kilometers spent driving and retain fuel/toll receipts
• Communicate with dispatchers or managers to inform them about delivery progress or any issues encountered
• Ensure documents are completed for each delivery, accurately recording goods delivered and received
• Comply with truck driving rules and regulations as well as with company policies and procedures
• Report defects, accidents or violations
• Perform basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid or performing minor repairs
• Provide excellent customer service and handle customer complaints professionally

 

Route Driver Job Description Template

Job Brief

We are seeking a dedicated Route Driver to deliver goods promptly to our customers.

This position involves driving a truck over established routes and selling products to businesses and consumers.

The Route Driver will be responsible for loading and unloading their delivery truck, documenting their trips, and providing excellent customer service.

Knowledge of basic truck maintenance is also beneficial.

Our ideal candidate is an experienced driver with a clean driving record and a strong understanding of driver safety protocols.

 

Responsibilities

• Deliver a wide variety of items to different addresses and through different routes
• Follow routes and time schedule
• Load, unload, prepare, inspect and operate a delivery vehicle
• Collect payments
• Inform customers about new products and services
• Complete logs and reports
• Follow DOT regulations and safety standards

 

Qualifications

• Proven work experience as a Route Driver or a similar role
• Valid professional driver’s license
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions
• Excellent organizational and time management skills
• Good driving record with no traffic violations
• High school diploma

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Route Driver
• Work Environment: The majority of work is done on the road. Some loading and unloading of products may be required.
• Reporting Structure: Reports to the Distribution Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $30,000 minimum to $50,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Route Driver Do?

Route Drivers, also known as delivery drivers or courier drivers, are professionals who deliver goods or packages from a source location to a specific destination.

They work across various industries such as retail, food and beverage, logistics, and e-commerce.

Their primary responsibility is to ensure the timely and safe delivery of products to the customer’s doorstep or designated locations.

They follow a pre-determined route, use navigation tools, and manage their time effectively to meet delivery schedules.

Route Drivers also have the responsibility of loading and unloading their vehicles, keeping track of inventory, and obtaining delivery confirmations from customers.

In addition to these, they are often in charge of collecting payments for delivered items, handling paperwork such as delivery forms or receipts, and performing basic maintenance checks on their delivery vehicles to ensure they are in good working condition.

Their role may also include providing excellent customer service, resolving customer complaints, and reporting any customer feedback to the management.

In some cases, Route Drivers may also be tasked with sales responsibilities, such as promoting new products to customers or upselling products.

 

Route Driver Qualifications and Skills

A competent route driver needs to possess a combination of technical skills, soft skills, and industry knowledge that include:

• Possessing a valid driving license and a clean driving record to ensure legal compliance and safety on the road.
• Time management skills to adhere to delivery schedules and routes efficiently.
• Good physical condition to handle loading, unloading, and transportation of items, often heavy and bulky in nature.
• Strong navigation skills to optimize delivery routes and reach destinations quickly and effectively.
• Exceptional customer service skills to handle customer queries, complaints, and delivery instructions professionally and courteously.
• Maintaining and conducting basic repairs on delivery vehicles using mechanical skills, ensuring vehicle safety, and minimizing downtime.
• Communication skills to report delays, accidents, or other traffic disruptions to the dispatch team.
• Ability to use GPS and other routing applications effectively to assist in navigation and route planning.
• Problem-solving skills to handle unexpected situations like road closures, delivery errors, or vehicle breakdowns.

 

Route Driver Experience Requirements

Route Drivers often start their careers with a high school diploma or equivalent and a valid driver’s license.

They may also need a commercial driver’s license (CDL) depending on the vehicle they will be driving.

Entry-level Route Drivers usually have less than a year of experience, often gained through on-the-job training where they learn to handle different types of delivery vehicles, route management, customer service, and the basics of inventory management.

Candidates with 1 to 2 years of experience as a Route Driver are generally expected to have a good understanding of delivery protocols, GPS systems, and local roads.

They should have a track record of timely delivery, good customer interaction, and proper handling of inventory.

Those with more than 3 years of experience are often considered seasoned drivers.

They usually possess excellent driving records, show proficiency in managing complex routes, and have exceptional customer service skills.

Route Drivers with over 5 years of experience might have additional duties such as training new drivers, managing a team, or handling more complex routes.

They are also expected to have a strong record of safety and reliability.

These experienced drivers may be ready for a supervisory role or a managerial position within the logistics or transportation department of their company.

 

Route Driver Education and Training Requirements

Route Drivers typically require a high school diploma or equivalent educational qualification.

They should possess a valid driving license and may need to have a Commercial Driver’s License (CDL) depending on the type of vehicle they are going to operate.

It is also necessary for them to have a clean driving record.

Certain employers may require their drivers to pass a background check and drug tests.

Training for a Route Driver is usually done on-the-job and includes learning about safety procedures, vehicle maintenance, and company policies.

While not always required, some employers prefer candidates with a proven record of customer service experience.

In addition, Route Drivers need to have excellent time management skills and be familiar with the routes they will be driving.

They may also need to have basic numeracy and literacy skills for maintaining records of deliveries and pickups.

Completing a defensive driving course or similar certification can be beneficial to showcase a driver’s commitment to safety and professionalism.

 

Route Driver Salary Expectations

A Route Driver earns an average of $33,107 (USD) per year.

The salary can vary depending on factors such as experience, the type of goods being transported, region, and the company they work for.

 

Route Driver Job Description FAQs

What skills does a route driver need?

Route drivers need good driving skills and a clean driving record.

They should also have excellent time management skills to ensure timely deliveries.

Route drivers must have strong customer service skills as they interact with clients during pickups and deliveries.

Basic mathematical skills are necessary for managing invoices and payments.

 

Do route drivers need a special license?

Yes, route drivers typically need a Commercial Driver’s License (CDL) to operate commercial vehicles.

The specifics can vary based on the location and the type of vehicle being driven.

Some companies may also require their drivers to have a clean driving record and pass a background check.

 

What should you look for in a route driver resume?

When reviewing a route driver’s resume, look for previous experience in a similar role.

This includes driving and delivering goods, as well as working with customers.

Valid licenses and certifications should be highlighted.

It’s also beneficial if the candidate demonstrates good time management skills, reliability, and physical stamina.

 

What qualities make a good route driver?

A good route driver is reliable, punctual, and dedicated to providing excellent customer service.

They should be able to handle stress and remain calm in challenging road conditions.

Physical stamina and strength are important since the job often requires loading and unloading heavy items.

A good route driver should also be detail-oriented to ensure accurate deliveries.

 

Is it difficult to hire route drivers?

The difficulty in hiring route drivers can depend on a variety of factors, such as location and industry demand.

However, considering the nature of the job, it might be challenging to find candidates who can meet the physical demands and irregular schedules that the role often requires.

Offering competitive salaries and benefits can help attract qualified candidates.

 

Conclusion

And there you have it.

Today, we’ve navigated the ins and outs of what it truly means to be a route driver.

Surprise!

It’s not just about delivering packages.

It’s about steering the course of the logistic world, one delivery at a time.

With our go-to route driver job description template and real-world examples, you’re ready to accelerate.

But why put the brakes on?

Journey further with our job description generator. It’s your roadmap to creating meticulously crafted listings or fine-tuning your resume to precision.

Remember:

Every delivery is a part of the bigger journey.

Let’s drive that journey. Together.

Reasons to Become a Route Driver (No Desk, No Problem!)

How to Become a Route Driver (Complete Guide)

Disadvantages of Being a Route Driver (No Room for Error!)

Love What You Do: The Most Satisfying Jobs in the World

Success Story Staples: The Most Prestigious Jobs Ever

Pleasure and Paychecks: The Most Enjoyable Jobs in the Market

Wacky Work: The Strangest Jobs People Have