Salon Manager Job Description [Updated for 2025]

In the beauty industry, the role of salon managers is increasingly becoming indispensable.

As trends evolve, so does the need for skilled individuals who can effectively manage, grow, and protect our beauty hubs.

But let’s delve a bit deeper: What does it really mean to be a salon manager?

Whether you are:

• A job seeker trying to understand the demands and opportunities of this role,
• A salon owner looking to define the perfect candidate,
• Or simply curious about the intricacies of salon management,

You’ve come to the right place.

Today, we present a customizable salon manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Salon Manager Duties and Responsibilities

Salon Managers play a vital role in overseeing the smooth operations of beauty salons.

They are responsible for ensuring quality services, promoting customer satisfaction, and managing salon staff.

The daily duties and responsibilities of a Salon Manager include:

• Overseeing daily salon operations and ensuring excellent service to clients
• Coordinating appointments and scheduling of clients
• Hiring, training, and managing staff members, including hairstylists, beauticians, and receptionists
• Ensuring all salon staff members adhere to the salon’s standards of service and conduct
• Organizing and overseeing promotional activities to attract more clients
• Maintaining cleanliness and orderliness of the salon in accordance with health and safety regulations
• Managing inventory, ordering supplies, and ensuring equipment is well-maintained
• Handling customer complaints and issues, ensuring a high level of customer satisfaction
• Monitoring salon budget, expenses, and revenues to ensure profitability
• Implementing marketing strategies to boost the salon’s visibility and attract new clients

 

Salon Manager Job Description Template

Job Brief

We are searching for a dedicated and experienced Salon Manager to oversee all operations of our salon.

The Salon Manager’s responsibilities include supervising staff, scheduling shifts, promoting our services and keeping updated records of expenses and revenues.

The ideal candidate will be well-versed in beauty treatments, services, products and have a passion for the hair and beauty industry.

Ultimately, they will ensure our salon’s profitability and our customers’ satisfaction.

 

Responsibilities

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like haircare and skincare supplies, as needed
• Manage customer complaints and ensure customer satisfaction
• Apply hygiene practices across all beauty stations
• Set sales targets and motivate staff to meet those goals
• Implement innovative strategies to increase clientele and expand business
• Manage payroll for staff
• Ensure all licenses, insurance, and certifications are up-to-date
• Recruit, train, and oversee salon staff

 

Qualifications

• Proven work experience as a Salon Manager or similar role
• Experience in customer service
• Proficiency with computers and salon software
• Strong leadership and customer management abilities
• Customer service and sales-oriented mindset
• Excellent organizational abilities
• High School Diploma; relevant certification in cosmetology or relevant field will be a plus

 

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Employee discount on salon services and products
• Professional development opportunities

 

Additional Information

• Job Title: Salon Manager
• Work Environment: Professional salon environment. This role requires direct contact with clients and staff, so excellent personal grooming and professional presentation are important.
• Reporting Structure: Reports to the Salon Owner or Regional Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: Varies based on experience and location
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Salon Manager Do?

A Salon Manager is a professional who oversees the operations and management of a salon, spa or beauty parlor.

They typically work in hair salons, nail salons, spas, or any other establishments that offer beauty services.

Their main role is to ensure smooth operations within the salon.

This includes scheduling appointments for clients, managing staff rosters, and ensuring that the salon is kept clean and hygienic at all times.

Salon Managers are responsible for hiring, training, and supervising salon employees, which may include hairstylists, nail technicians, beauty therapists, and reception staff.

They work with their team to ensure that the salon provides high-quality services and maintains a good reputation.

In addition, Salon Managers handle customer service tasks, such as handling complaints, answering queries, and ensuring that all clients are satisfied with the services they receive.

They may also be responsible for the salon’s finances, including setting service prices, managing budgets, and keeping track of daily sales.

Salon Managers often also coordinate with suppliers for the salon’s products and may be involved in marketing and promotional activities to attract new clients and retain existing ones.

They ensure that the salon remains competitive and profitable by staying up-to-date with the latest industry trends and practices.

 

Salon Manager Qualifications and Skills

A proficient Salon Manager should have the qualifications and skills that meet the job requirements, such as:

• Strong leadership skills to manage and direct a team of hair stylists, cosmetologists, and other salon staff.
• Excellent customer service skills to ensure client satisfaction and resolve any complaints effectively.
• Proficient financial skills to handle budgeting, pricing, payroll, and sales strategies.
• Experience with salon software for booking appointments, managing inventory, and recording sales.
• Problem-solving abilities to deal with any issues that arise within the salon, from staffing conflicts to service complaints.
• Excellent communication and interpersonal skills to liaise effectively with staff and clients, and to create a positive and inviting atmosphere within the salon.
• Marketing and promotional skills to attract new customers and retain existing ones.
• Understanding of health and safety regulations, as well as hygiene standards in the beauty industry.
• Knowledge of the latest trends and techniques in the beauty and hair industry to ensure the salon’s services are up-to-date and competitive.

 

Salon Manager Experience Requirements

Salon Managers often start off as hairstylists, cosmetologists, or beauty therapists, gaining practical experience in the salon industry.

This allows them to understand the day-to-day operations, client interactions, and technical skills required in a salon setting.

In order to qualify for an entry-level salon manager role, candidates should possess at least 2 to 3 years of experience in the beauty industry.

This may include working in roles like Salon Assistant, Junior Stylist, or Senior Stylist, where they learn about customer service, inventory management, scheduling, and salon cleanliness.

Candidates with over 5 years of experience in the salon industry, especially those who have worked as Senior Stylists or Assistant Salon Managers, are usually considered for Salon Manager roles.

They often have experience handling more complex tasks like managing a team, dealing with customer complaints, or managing the financials of a salon.

For higher-level salon manager positions, such as running a large salon or a chain of salons, candidates may require over 7 years of industry experience.

This should ideally include at least 3 years in a managerial capacity, demonstrating skills in leadership, strategic planning, budgeting, and staff training.

Experience in retail management, customer service, or business administration can also be beneficial for salon manager roles, especially in large establishments or corporate settings.

In addition, continuous education and training in new beauty techniques, products, and services are often necessary, even for experienced salon managers, to stay up-to-date in this fast-paced industry.

 

Salon Manager Education and Training Requirements

Salon Managers typically have a high school diploma or equivalent and complete a program in cosmetology or a related field at a state-licensed school.

These programs provide both theoretical and practical training in areas such as hair styling, beauty therapy, customer service and salon management, leading to a certification or diploma upon graduation.

Most states require salon managers to obtain a cosmetology license and in some cases, a separate manager’s license.

To get a license, the individual generally must be at least 16 years old, have completed a state-approved education program, and passed a state licensing examination.

Beyond basic education and training, many salon managers pursue advanced courses or certification programs in areas such as salon or spa management, business administration, or customer service to enhance their skills and knowledge.

Work experience in a salon environment, either as a stylist or other beauty professional, is also often required or highly recommended, as this gives valuable practical knowledge of the day-to-day operations of a salon.

Having a business-related degree, advanced certification or substantial work experience can indicate a candidate’s leadership potential and their commitment to professional development.

 

Salon Manager Salary Expectations

The average salary for a Salon Manager is approximately $40,893 (USD) per year.

This may vary significantly depending on the location of the salon, the manager’s level of experience in the industry, and the size and prestige of the salon they are managing.

 

Salon Manager Job Description FAQs

What skills does a Salon Manager need?

A Salon Manager needs to have excellent communication skills to effectively liaise between clients and staff.

They also require strong leadership and organizational abilities to manage staff schedules and salon operations.

Understanding of the beauty industry, including the latest trends and products, is essential.

Additionally, basic accounting and business skills are beneficial for managing the salon’s budget and profitability.

 

Do Salon Managers need a degree?

While a degree is not strictly necessary, having one in business or management could be beneficial.

However, most Salon Managers need to have a background in cosmetology and should hold a valid cosmetology license.

Salon Managers often start as hairstylists or estheticians and work their way up to management, gaining necessary industry experience.

 

What should you look for in a Salon Manager resume?

When reviewing a Salon Manager’s resume, look for a blend of industry experience and management skills.

Check for a valid cosmetology license, as well as any additional certifications in beauty treatments or salon management.

Previous experience in staff management, customer service, and salon operations should also be highlighted.

Additionally, look for skills in areas such as budgeting, sales, and marketing.

 

What qualities make a good Salon Manager?

A good Salon Manager should be able to multitask effectively, managing both the staff and the salon operations.

They should have excellent customer service skills to ensure clients’ satisfaction.

Leadership abilities are crucial for managing and motivating the salon team, as well as resolving any conflicts that may arise.

A good Salon Manager also stays up-to-date with the latest industry trends and products to offer clients the best services and treatments.

 

Is it difficult to hire a Salon Manager?

Hiring a Salon Manager can be challenging due to the specific blend of skills and experience required for the role.

The candidate needs to have a strong background in cosmetology, as well as proven leadership and management abilities.

They also need to be committed to providing excellent customer service and staying current with industry trends.

However, with a thorough hiring process and a clear job description, you can find a Salon Manager who fits your salon’s needs and culture.

 

Conclusion

And there we have it.

Today, we’ve stepped behind the scenes to explore the true meaning of being a salon manager.

Guess what?

It’s not just about cutting and styling hair.

It’s about sculpting the beauty industry, one hairdo at a time.

With our perfect salon manager job description template and real-world examples, you’re ready to take the next step.

But why not go further?

Explore more with our job description generator. It’s your go-to resource for creating precise job listings or polishing your resume to perfection.

Remember:

Every hairdo is part of the larger beauty landscape.

Let’s shape that beauty. Together.

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