SAP Basis Support Analyst Job Description [Updated for 2025]

In the modern world of business operations, the role of SAP Basis Support Analyst is becoming increasingly crucial.

As technology drives business efficiency, the demand for skilled professionals who can manage, optimise, and secure our SAP system infrastructures is on the rise.

But let’s delve deeper: What’s really expected from an SAP Basis Support Analyst?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the complexities of SAP system administration,

You’ve come to the right place.

Today, we present a customizable SAP Basis Support Analyst job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

SAP Basis Support Analyst Duties and Responsibilities

SAP Basis Support Analysts play a critical role in managing and administering the technical environment on which SAP systems run.

They work closely with the IT department and users to ensure that the SAP systems are functioning optimally and efficiently.

Their primary duties and responsibilities include:

• Overseeing the installation, configuration and maintenance of SAP system environments
• Performing system health checks and troubleshooting to diagnose and resolve technical issues
• Performing regular system maintenance, including patch and hotfix applications
• Providing technical support to users experiencing issues with the SAP system
• Assisting with system upgrades, testing, and data migration
• Monitoring system performance and taking proactive measures to maintain high availability and reliability
• Working closely with the SAP functional team to ensure that the system meets the needs of the business
• Creating and maintaining documentation for procedures, processes, and troubleshooting guides
• Implementing and monitoring system security measures to protect sensitive data
• Training users on how to use the SAP system and providing ongoing technical support

 

SAP Basis Support Analyst Job Description Template

Job Brief

We are seeking an experienced SAP Basis Support Analyst to join our team.

Your primary role will be to manage, maintain, and troubleshoot our SAP systems.

The SAP Basis Support Analyst will handle the daily monitoring and management of the SAP systems.

This includes the SAP ERP system, Database, Operating System, and related applications.

Our ideal candidate has a strong technical background, excellent problem-solving skills, and experience with SAP system architecture.

 

Responsibilities

• Support and maintain SAP systems including SAP ECC, CRM, and NetWeaver
• Monitor system performance and availability to ensure minimal downtime
• Perform regular system refreshes and client copies
• Manage SAP users, authorizations, and profiles
• Work closely with the development team to ensure the smooth operation of SAP applications
• Troubleshoot and resolve SAP-related issues
• Implement patches and upgrades as necessary
• Document system changes and procedures
• Assist in the preparation and execution of disaster recovery plans

 

Qualifications

• Proven work experience as a SAP Basis Support Analyst or similar role
• Experience with SAP system installation, configuration, and maintenance
• Knowledge of SAP system architecture and integration
• Experience with ABAP and Java stacks
• Proficiency in SQL and database administration
• Strong problem-solving skills and attention to detail
• Excellent communication and teamwork skills
• BSc degree in Computer Science, Information Technology or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Continuous learning and professional development opportunities

 

Additional Information

• Job Title: SAP Basis Support Analyst
• Work Environment: Office setting with options for remote work. Some travel may be required for team meetings or client consultations.
• Reporting Structure: Reports to the IT Manager or Director of IT.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $80,000 minimum to $130,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a SAP Basis Support Analyst Do?

SAP Basis Support Analysts typically work for corporations across various industries, IT consulting firms or as independent contractors.

They are primarily responsible for the administration of SAP environment which includes activities like installing, configuring, monitoring, and maintaining all SAP systems and applications.

Their role involves working closely with SAP users, other SAP Analysts, and Database Administrators to ensure optimal performance of all SAP systems.

They troubleshoot and resolve any system issues, perform system upgrades, and provide technical support to SAP users.

Furthermore, they are responsible for the management of SAP users, authorization and security within the SAP system.

They also perform regular system health checks and database backups, and recommend and implement system enhancements to improve performance.

They are also tasked with creating and maintaining documentation for SAP systems, procedures, and services.

Collaboration with project teams to provide technical support and guidance is also a part of their role.

Overall, the SAP Basis Support Analysts are crucial for the smooth running of SAP systems in an organization, ensuring efficiency and user satisfaction.

 

SAP Basis Support Analyst Qualifications and Skills

An SAP Basis Support Analyst needs both technical knowledge and soft skills to support and maintain the SAP system environment.

The qualifications and skills might include:

• In-depth knowledge of SAP system administration and technical core competencies, such as SAP NetWeaver, ECC, BW, CRM, and S/4 HANA.
• Experience with database administration, with a good understanding of operating systems like UNIX, Linux, and Windows.
• Strong troubleshooting and problem-solving skills to identify, analyze and resolve issues related to the SAP system performance, job scheduling, and other operations.
• Ability to manage and monitor the SAP system’s performance and ensure the system’s availability and reliability by using SAP Solution Manager or other similar tools.
• Good communication skills to coordinate with other IT teams, developers, and end users. They need to explain complex technical issues in an easy-to-understand manner.
• Ability to handle user administration tasks, such as managing user accounts, roles, and authorizations.
• Understanding of SAP system’s upgrade and migration processes, including applying support packages, patches and fixes.
• Ability to work independently and as part of a team, with good time-management skills to meet deadlines and prioritize tasks.

 

SAP Basis Support Analyst Experience Requirements

Entry-level SAP Basis Support Analysts often have 1 to 2 years of experience, usually acquired through internships, part-time roles, or hands-on project experience during academic coursework.

This experience could be in the field of SAP Basis support or in a related IT or systems support role.

Candidates with 3 to 5 years of experience usually have a more comprehensive understanding of SAP system administration, system tuning and troubleshooting, and various SAP modules.

They are expected to have gained this experience in roles such as an SAP Basis Administrator, Systems Administrator, or related IT support roles.

Those with over 5 years of experience are often considered for senior or lead positions.

They are expected to have robust SAP system management and troubleshooting skills, coupled with project management experience.

Such candidates may have had significant exposure to system upgrades, migrations, and managing SAP landscapes in their previous roles.

Furthermore, they would have demonstrated leadership skills, often leading a team or managing complex SAP projects.

 

SAP Basis Support Analyst Education and Training Requirements

SAP Basis Support Analysts typically hold a bachelor’s degree in Information Technology, Computer Science, or a related field.

They are expected to have a strong understanding of SAP systems, with many employers looking for candidates who have completed relevant SAP certification programs such as the SAP Certified Technology Associate – System Administration or SAP Certified Technology Professional – System Administration.

In addition to SAP certification, hands-on experience with SAP Basis administrative tasks, system installation, and configuration is highly valued.

This experience can often be gained through internships, on-the-job training, or other relevant work experience.

Knowledge of databases, operating systems, and networks is also essential for this role.

Familiarity with programming languages like ABAP, SQL, and Java can be beneficial.

Some employers may prefer candidates with a master’s degree in Information Systems or a related field, especially for senior-level positions.

As with any technology-related role, ongoing education and training are important due to the constantly evolving nature of the field.

Therefore, a commitment to continuous learning and professional development is highly desirable.

Additional qualifications, such as project management certification, can also be beneficial, indicating a candidate’s ability to manage multiple tasks and lead teams effectively.

 

SAP Basis Support Analyst Salary Expectations

An SAP Basis Support Analyst earns an average salary of $78,000 (USD) per year.

This figure can fluctuate depending on factors such as years of experience, level of expertise, location, and the specific company they are employed by.

 

SAP Basis Support Analyst Job Description FAQs

What skills does a SAP Basis Support Analyst need?

SAP Basis Support Analysts should have a solid knowledge of SAP systems and their underlying architecture.

They need strong problem-solving skills to diagnose and fix system issues, as well as excellent communication skills to liaise with different stakeholders.

They should also have a good understanding of IT infrastructure, including servers, databases, and networks.

 

Do SAP Basis Support Analysts need a degree?

Typically, a SAP Basis Support Analyst should have a bachelor’s degree in computer science, IT, or a related field.

However, significant experience in working with SAP systems, especially in troubleshooting and technical support roles, can sometimes compensate for the lack of a degree.

 

What should you look for in a SAP Basis Support Analyst resume?

A SAP Basis Support Analyst’s resume should highlight experience in managing and supporting SAP environments.

Look for certifications in SAP, such as SAP Certified Technology Associate – System Administration, which are a great plus.

Proficiency in SQL, Java, and other programming languages, as well as experience with system migration or upgrades, are desirable skills.

 

What qualities make a good SAP Basis Support Analyst?

A good SAP Basis Support Analyst is detail-oriented, enabling them to identify and fix system issues effectively.

They need to have excellent analytical skills to understand complex system architectures and solve technical problems.

Good interpersonal skills are also essential as they will often need to communicate technical information to non-technical stakeholders.

 

Is it difficult to hire SAP Basis Support Analysts?

Given the technical nature of the role and the specific knowledge of SAP systems required, hiring SAP Basis Support Analysts can be challenging.

It’s important to look for candidates with the right mix of technical skills and problem-solving abilities, as well as a good understanding of your specific business processes.

 

Conclusion

And there we have it.

Today, we’ve unveiled the intricate details of what being an SAP Basis Support Analyst truly entails.

And you know what?

It’s not just about managing SAP systems.

It’s about building the foundation for seamless digital operations, one SAP solution at a time.

With our comprehensive SAP Basis Support Analyst job description template and real-world examples, you’re ready to take the leap.

But why halt your journey here?

Delve deeper with our job description generator. It’s your next pathway to creating precision-tailored job listings or polishing your resume to its finest.

Remember:

Every SAP solution is a part of a bigger digital ecosystem.

Let’s construct that future. Together.

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