Senior Living Facility Manager Job Description [Updated for 2025]

In a rapidly aging society, the focus on senior living facility managers has never been more crucial.

Healthcare evolves, and with each change, the need for experienced professionals who can manage, enhance, and protect our senior living communities grows.

But let’s delve deeper: What’s truly expected from a senior living facility manager?

Whether you are:

• A job seeker trying to understand the essence of this role,
• A hiring manager preparing the ideal candidate profile,
• Or simply intrigued by the operations of senior living management,

You’re in the right place.

Today, we present a customizable senior living facility manager job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Senior Living Facility Manager Duties and Responsibilities

Senior Living Facility Managers oversee the operations of residential homes for the elderly.

They ensure the facility runs smoothly, the residents are cared for and comfortable, and the staff members are well-managed and efficient.

Their duties often include administrative tasks, staff management, and resident care.

Senior Living Facility Managers have the following duties and responsibilities:

• Supervise the day-to-day operations of the senior living facility, ensuring all departments function efficiently
• Oversee the hiring, training, and management of staff, ensuring they provide high-quality care to residents
• Develop and implement policies and regulations to maintain resident safety and satisfaction
• Coordinate and plan activities and events for residents that promote socialization and mental stimulation
• Manage the facility’s budget and finances, including the billing and payment processes
• Ensure the facility adheres to all local, state, and federal regulations regarding senior care facilities
• Address resident complaints and concerns in a timely and effective manner
• Communicate with residents’ families about their loved ones’ care and well-being
• Order supplies and equipment as necessary and manage inventory
• Develop and maintain relationships with healthcare providers and services, coordinating medical care for residents as needed

 

Senior Living Facility Manager Job Description Template

Job Brief

We are seeking an experienced and compassionate Senior Living Facility Manager to oversee the daily operations of our senior living community.

The ideal candidate will have a deep understanding of geriatric care and the ability to provide leadership and management to our dedicated staff.

The Senior Living Facility Manager will be responsible for maintaining a high standard of resident care, ensuring regulatory compliance, managing budgets, and coordinating staff.

 

Responsibilities

• Oversee the daily operations of the senior living facility.
• Ensure the highest quality of care for residents by enforcing quality improvement policies and procedures.
• Supervise and train a team of healthcare professionals and support staff.
• Manage the facility’s budget and resources.
• Ensure compliance with all local, state, and federal regulations.
• Handle resident admissions, transfers, and discharges.
• Coordinate with families, doctors, and other healthcare providers.
• Establish and maintain a positive, professional, and safe environment for residents, staff, and visitors.
• Handle conflict resolution and crisis management as needed.

 

Qualifications

• Previous experience in a managerial role within a senior living facility or similar healthcare setting.
• Knowledge of healthcare laws and regulations.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in budgeting and financial management.
• Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or related field.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Continuing education opportunities

 

Additional Information

• Job Title: Senior Living Facility Manager
• Work Environment: Senior living facility. Some evening and weekend work may be required.
• Reporting Structure: Reports to the Director of Operations or Regional Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $85,000 minimum to $120,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Senior Living Facility Manager Do?

A Senior Living Facility Manager is primarily responsible for the overall operations and administration of a senior living community.

Their primary role includes ensuring the wellbeing and comfort of the elderly residents in the facility.

They coordinate with the staff to provide necessary care, assistance, and recreational activities for the residents.

They oversee the facility’s budget, make sure the establishment complies with all health regulations and safety standards, and maintain quality control for all services.

Senior Living Facility Managers also serve as a point of contact for residents’ families, providing them updates on their loved ones’ health and wellbeing.

They may also handle complaints and resolve any issues that arise.

In addition, they are responsible for hiring, training, and supervising staff members.

This includes not only healthcare professionals but also individuals in charge of maintenance, food service, and administrative tasks.

Lastly, they are often tasked with the marketing of the facility to potential residents and their families, making sure the facility maintains a positive and appealing image in the community.

 

Senior Living Facility Manager Qualifications and Skills

A Senior Living Facility Manager needs a diverse set of skills and qualifications to effectively manage and oversee a senior living residence, these include:

• Excellent interpersonal and communication skills for interacting with residents, their families, and staff members.
• Experience in management or administration in a healthcare setting or residential facility.
• Understanding of elder care services and the unique needs and challenges of the elderly population.
• Organizational skills for managing multiple tasks and responsibilities such as coordinating staff, managing budgets, and overseeing resident care.
• Decision-making and problem-solving skills for resolving resident issues and making important facility decisions.
• Knowledge of health and safety regulations and standards, including those specific to senior living environments.
• Ability to handle emotional situations and high stress with compassion and professionalism.
• Knowledge of basic medical terminology and procedures, as well as experience in crisis intervention and emergency management.
• Leadership skills to motivate, supervise and provide direction to the facility staff.

 

Senior Living Facility Manager Experience Requirements

A Senior Living Facility Manager is often required to have a minimum of 5 years of experience in a managerial role within the healthcare or hospitality industry.

This role involves managing the operations of a senior living community, including healthcare, food service, activities, and staff management.

As such, candidates with experience as a Health Services Manager, Hospitality Manager, or a similar position will have valuable experience for this role.

A background in geriatrics, social work, or nursing is also commonly preferred, with hands-on experience in long-term care or senior living environments.

Candidates with more than 7 years of experience in related roles often have a higher level of strategic operational understanding and could be ready for larger communities or multi-site management roles.

Experience with regulatory compliance, budget management, and staff training is generally required for this position.

Additionally, a proven track record in improving resident satisfaction and staff retention rates is desirable.

Being a people-oriented role, candidates with prior experience in resident relations, conflict resolution, and family communication will have a competitive edge.

Lastly, a strong background in emergency preparedness and safety protocols is vital given the vulnerability of the residents in a senior living community.

 

Senior Living Facility Manager Education and Training Requirements

Senior Living Facility Managers typically need a bachelor’s degree in health administration, health management, nursing, public health administration, or business administration.

In addition to this, many employers prefer managers with a master’s degree, often in health services, long-term care administration, public health, gerontology or business administration.

Training in nursing home administration, patient care, personnel management, and knowledge on aging process are also commonly preferred.

Most states require licensing for nursing home administrators; licensing requirements vary by state.

While not always necessary, some positions may require certification with a professional organization, such as the American Health Information Management Association or the National Association of Long Term Care Administrator Boards.

Work experience in a healthcare setting is highly valued, as is a demonstrated leadership ability.

Furthermore, continuing education is often necessary to stay abreast with the latest developments in the field and regulatory guidelines.

Senior Living Facility Managers need excellent interpersonal and communication skills, as they will be liaising with not only staff and residents, but also with residents’ families and the community.

 

Senior Living Facility Manager Salary Expectations

A Senior Living Facility Manager can expect to earn an average salary of $60,209 (USD) per year.

The actual salary can significantly vary based on factors like years of experience, the size and location of the facility, and the specific responsibilities of the role.

 

Senior Living Facility Manager Job Description FAQs

What are the key responsibilities of a Senior Living Facility Manager?

The Senior Living Facility Manager is responsible for overseeing the overall operations of the facility, ensuring the safety and well-being of the residents, managing staff, coordinating with healthcare providers, and managing the facility’s budget.

They also maintain compliance with all local and federal regulations, develop programs and activities for residents, and manage issues or concerns related to the facility or its residents.

 

What skills are required to be a successful Senior Living Facility Manager?

A Senior Living Facility Manager should possess strong leadership and management skills to effectively oversee staff and operations.

They should have excellent communication skills to interact with residents, their families, staff, and healthcare providers.

Organizational and problem-solving skills are crucial for managing the facility’s operations and addressing any issues.

They should also have a deep understanding of healthcare regulations and elder care.

 

What educational background is needed for a Senior Living Facility Manager?

Typically, a bachelor’s degree in healthcare administration, gerontology, or a related field is required for this role.

Some facilities may prefer candidates with a master’s degree.

Additionally, experience in managing healthcare or elder care facilities is often required.

 

How important is experience in this role?

Experience is very important for a Senior Living Facility Manager.

Besides educational qualifications, having hands-on experience in managing a healthcare or elder care facility is often a key requirement.

This experience can provide an understanding of the challenges of the role and how to effectively handle them.

 

What qualities make a good Senior Living Facility Manager?

A good Senior Living Facility Manager should be compassionate and patient, as they will be dealing with elderly residents who may have various physical and cognitive limitations.

They should also have strong leadership and decision-making skills to manage the facility effectively.

Furthermore, they should possess excellent problem-solving skills to handle any issues that may arise in the facility.

Lastly, they should be committed to ensuring the safety and well-being of the residents.

 

Conclusion

And there we have it.

Today, we’ve shed light on what it truly means to be a Senior Living Facility Manager.

Guess what?

It’s not just about administrative tasks.

It’s about shaping the golden years of our elderly, one resident at a time.

With our comprehensive Senior Living Facility Manager job description template and real-world examples, you’re well-prepared to make your mark.

But why stop there?

Venture further with our job description generator. It’s your stepping stone to meticulously crafted job listings or polishing your resume to perfection.

Remember:

Every decision you make shapes the lives of our residents.

Let’s make those golden years shine. Together.

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