Ship’s Serviceman Job Description [Updated for 2025]

In the maritime industry, the focus on ship’s servicemen is undoubtedly crucial.

As shipping operations evolve, the demand for skilled individuals who can manage, maintain, and ensure the smooth sailing of our maritime procedures grows.

But let’s delve deeper: What’s truly expected from a ship’s serviceman?

Whether you are:

• A job seeker attempting to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the inner workings of maritime services,

You’ve docked at the right harbor.

Today, we’re launching a customizable ship’s serviceman job description template, designed for effortless posting on job boards or career sites.

Let’s set sail on this journey.

Ship’s Serviceman Duties and Responsibilities

Ship’s Servicemen are responsible for managing and operating all shipboard retail and service activities.

These include the ship’s store, vending machines, video games, barber shops, laundry and tailor shops.

They play an essential role in the morale of the crew and ship’s financial stability.

They have the following duties and responsibilities:

• Operate and manage retail and service activities on the ship, such as the ship’s store, barber shops, and laundry services
• Manage financial transactions and maintain financial records for shipboard retail and service operations
• Procure, receive, store and issue merchandise and products
• Maintain inventory control and prepare necessary reports
• Operate cash registers and accounting machines
• Provide customer service to crew and passengers
• Perform minor repair and maintenance of equipment in the service and retail spaces
• Assist in maintaining ship’s morale activities, recreational programs and events
• Ensure compliance with customs regulations for merchandise sold on board
• Perform general housekeeping and maintenance of physical spaces and systems associated with ship store operations

 

Ship’s Serviceman Job Description Template

Job Brief

We are seeking a dedicated Ship’s Serviceman to join our maritime team.

As a Ship’s Serviceman, you will be responsible for managing ship stores, procuring supplies, and providing laundry and tailor services on board.

The ideal candidate should be familiar with naval procedures, possess excellent organizational skills, and have a strong understanding of naval logistics.

Ultimately, the role of the Ship’s Serviceman is to ensure that all crew members have access to necessary supplies and services to maintain the smooth operation of the ship.

 

Responsibilities

• Manage and maintain ship stores, including procuring, receiving, storing, and issuing ship supplies
• Provide laundry and tailor services
• Operate and maintain vending and cash collection machines
• Perform inventory checks and document discrepancies
• Ensure cleanliness and hygiene standards are met within the ship store areas
• Handle ship’s financials and maintain accurate records
• Assist with ship services such as barbershop or retail operations
• Comply with safety procedures and regulations

 

Qualifications

• Previous experience in a similar role, preferably within the naval or maritime industry
• Knowledge of naval supply systems and logistics
• Excellent organizational and inventory management skills
• Ability to handle financial transactions and keep accurate records
• Strong communication and interpersonal skills
• Physical stamina and the ability to lift heavy items
• High school diploma or equivalent. Additional certifications from a maritime academy will be a plus

 

Benefits

• Competitive salary
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Training and development opportunities

 

Additional Information

• Job Title: Ship’s Serviceman
• Work Environment: Onboard a ship. This role involves extensive travel and long periods away from home.
• Reporting Structure: Reports to the Ship’s Supply Officer or similar.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Location: [City, State] (specify the location or indicate if the role is based at sea)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Ship’s Serviceman Do?

A Ship’s Serviceman primarily works onboard a naval vessel, providing essential services and support to the crew.

They have multiple responsibilities, including managing ship stores for the crew such as food, toiletries, and other essentials.

They oversee the ship’s retail and service activities, ensuring the ship’s store, vending machines, video games, and other recreational facilities are operational and well-stocked.

A significant part of their job involves handling postal operations on the ship, receiving, sorting, and distributing mail to the ship’s personnel.

They are also in charge of maintaining financial records, accounting, and inventory control.

Ship’s Serviceman might also be involved in laundry and tailor shop operations, ensuring the crew’s uniforms are clean, pressed, and in good repair.

Their role is crucial in maintaining the morale and welfare of the ship’s crew by providing them with necessary services and facilities.

 

Ship’s Serviceman Qualifications and Skills

A proficient Ship’s Serviceman must have the qualifications and skills that correspond to the job role, such as:

• Knowledge about basic shipboard operations and services, having the ability to perform tasks related to ship’s service.
• Strong organizational skills for managing ship stores, stock control, financial management, and procurement of supplies.
• Interpersonal skills to interact with crew members, provide customer service, and maintain a healthy work environment on the ship.
• Detail-oriented with the ability to keep accurate records and manage inventory effectively.
• Communication skills for effective coordination with other departments and to understand and execute orders efficiently.
• Physical stamina to withstand the challenging working conditions on a ship and ability to work for extended periods.
• Problem-solving skills to handle any unexpected situations or emergencies related to ship services.
• Technical skills for operating, maintaining, and repairing ship service equipment if necessary.
• Understanding of safety procedures and regulations on the ship.

 

Ship’s Serviceman Experience Requirements

Entry-level candidates for the role of Ship’s Serviceman typically require a few months to a year of experience, usually acquired through a maritime academy, training program, or similar institution.

This training will provide them with a basic understanding of ship operations, safety procedures, and customer service skills.

Candidates who have worked in the maritime industry, such as on cruise ships or merchant vessels, often have relevant experience.

Experience in hospitality or customer service roles can also be beneficial as the role involves providing services to ship’s crew and passengers.

Ship’s Servicemen with around 2-3 years of experience have typically honed their skills in areas such as inventory management, handling and storage of goods, and financial record keeping.

They are also expected to have a good understanding of safety protocols and regulations on a ship.

Those with more than 5 years of experience may be ready for supervisory roles within the ship’s services department.

They may have gained experience in training and managing a team, handling emergency situations, and providing high levels of customer service.

They may also have experience in maintaining shipboard retail and service activities.

Such candidates may also hold relevant maritime certifications.

 

Ship’s Serviceman Education and Training Requirements

A Ship’s Serviceman typically requires a high school diploma or equivalent.

The primary training platform for this role is the U.S. Navy where candidates undergo a series of professional training courses.

After basic training, they participate in an Advanced Apprenticeship Training Program that provides a comprehensive understanding of the ship’s serviceman role, including inventory management, retail operations, and customer service.

In addition, they attend specialized training courses in areas like financial management, postal operations, barbering, and laundry operations, as per the operational requirements of their deployment.

Although not a prerequisite, previous experience in sales, bookkeeping, accounting, or inventory control can be beneficial for this role.

Advanced training and certifications may be pursued during their naval career.

These certifications can include Certified Professional Logistician (CPL) or Certified Supply Chain Professional (CSCP), which may be beneficial for career advancement.

Knowledge and understanding of naval procedures and protocols, as well as the ability to work under diverse conditions, are critical for a ship’s serviceman.

A Ship’s Serviceman must also meet the physical and mental standards set by the U.S. Navy.

 

Ship’s Serviceman Salary Expectations

A Ship’s Serviceman can expect to earn an average salary of $45,000 (USD) per year.

However, the actual earnings can vary greatly depending on factors such as experience, rank, location, and the specific naval organization.

 

Ship’s Serviceman Job Description FAQs

What skills does a Ship’s Serviceman need?

A Ship’s Serviceman should have good organizational skills to handle inventory management, and strong interpersonal skills as the role involves dealing with ship personnel on a regular basis.

Basic accounting skills are also beneficial for managing financial records.

In addition, they should have a strong understanding of naval protocols and procedures.

 

Do Ship’s Servicemen need a degree?

A degree is not typically required for the role of a Ship’s Serviceman.

However, they should have completed basic training and specific training courses related to their duties on the ship.

For advancement in this career, additional education or vocational training can be beneficial.

 

What should you look for in a Ship’s Serviceman resume?

First, verify if the candidate has undergone the necessary training for the role.

Look for experience in retail operations, inventory management, and customer service.

It’s also beneficial if they have experience with financial record keeping.

Check if they have served in a similar role on a ship before, as this indicates they are familiar with the unique demands of life at sea.

 

What qualities make a good Ship’s Serviceman?

A good Ship’s Serviceman is highly organized, as they will be responsible for managing inventory and maintaining ship’s stores.

They need to be diligent and accurate in keeping financial records.

Good communication and customer service skills are crucial as they interact with the ship’s personnel daily.

They should also be adaptable and able to work under the unique and sometimes challenging conditions of shipboard life.

 

What are the daily duties of a Ship’s Serviceman?

A typical day for a Ship’s Serviceman involves managing the ship’s store, including ordering, receiving, and maintaining inventory.

They also handle the financial records for the ship’s retail and service activities.

They may also provide services such as operating ship’s laundry facilities and barber shops.

In addition, they are responsible for the proper and secure handling of postal matter.

 

Conclusion

So there you have it.

Today, we’ve delved into the core of what it truly means to be a ship’s serviceman.

And guess what?

It’s not just about keeping ship’s operations running smoothly.

It’s about shaping the naval course, one task at a time.

With our all-inclusive ship’s serviceman job description template and real-world examples, you’re ready to set sail.

But why drop anchor there?

Navigate further with our job description generator. It’s your next waypoint to meticulously tailored job listings or refining your resume to excellence.

Remember:

Every task performed is a part of the larger voyage.

Let’s steer that course. Together.

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