Shoe Repair Specialist Job Description [Updated for 2025]

In the modern fashion-conscious world, the emphasis on shoe repair specialists has never been more pronounced.

As style trends evolve and consumer demand for sustainable solutions increases, so does the need for skilled artisans who can refurbish, modify, and preserve our footwear essentials.

But let’s delve deeper: What’s truly expected from a shoe repair specialist?

Whether you are:

• A job seeker wanting to understand the core responsibilities of this role,
• A hiring manager crafting the profile of the perfect candidate,
• Or simply fascinated by the intricate craft of shoe repair,

You’re in the right place.

Today, we present a versatile shoe repair specialist job description template, designed for seamless posting on job boards or career sites.

Let’s step right into it.

Shoe Repair Specialist Duties and Responsibilities

Shoe Repair Specialists perform a variety of tasks related to shoe repair and maintenance.

They are skilled in working with a range of materials and tools, and are responsible for extending the life of footwear and ensuring customer satisfaction.

Their daily duties and responsibilities include:

• Evaluating the condition of shoes and determining the best method of repair
• Repairing or replacing soles, heels, and other parts of shoes
• Applying adhesives, nails, and other materials to repair shoes
• Stretching shoes and boots to adjust their size according to customer’s feet
• Polishing and shining shoes to improve their appearance
• Waterproofing or adding other special finishes to shoes
• Maintaining and operating shoe repair machines and equipment
• Providing customers with estimates of repair costs
• Communicating with customers about the repair process and any potential issues
• Maintaining a clean and organized work environment to ensure efficiency and safety
• Ordering shoe repair supplies and maintaining inventory

 

Shoe Repair Specialist Job Description Template

Job Brief

We are looking for a skilled Shoe Repair Specialist to restore footwear to its original condition or better.

The specialist will be responsible for assessing the condition of the footwear, providing customers with repair suggestions, and performing the necessary repairs.

The ideal candidate should be knowledgeable about different types of footwear materials and construction, and be able to use a variety of tools and machinery.

A keen eye for detail and the ability to work with precision are vital for this role.

 

Responsibilities

• Evaluate shoe condition and provide repair recommendations
• Perform necessary repairs such as replacing soles and heels, stitching, patching, and reconditioning
• Operate shoe repair machinery and hand tools safely and effectively
• Maintain a clean and organized work area
• Use a variety of materials such as leather, rubber, and glue to complete repairs
• Provide excellent customer service and respond to inquiries about repair status
• Ensure repairs are completed in a timely manner
• Stay current with latest shoe repair techniques and materials

 

Qualifications

• Proven work experience as a shoe repair specialist or similar role
• Knowledge of different types of footwear materials and construction
• Proficiency in using shoe repair machinery and hand tools
• Excellent hand-eye coordination and manual dexterity
• Strong attention to detail
• Good customer service skills
• High school diploma or equivalent; vocational training in shoe repair is a plus

 

Benefits

• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Shoe Repair Specialist
• Work Environment: Shop setting. Physical stamina is needed as standing for extended periods and handling of heavy machinery may be required.
• Reporting Structure: Reports to the Shop Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $31,000 minimum to $50,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Shoe Repair Specialist Do?

Shoe Repair Specialists, also known as cobblers, primarily work in shoe repair shops, department stores, or as self-employed individuals.

Their main responsibility is to repair footwear.

This can include tasks such as replacing soles and heels, stitching torn areas, and reconditioning leather.

They work with a variety of materials, including leather, rubber, and fabric.

Shoe Repair Specialists also often work on other leather goods, such as handbags and briefcases, repairing or replacing hardware, stitching seams, and cleaning and conditioning the leather.

In addition to repairs, they may perform shoe alterations to improve fit or comfort, such as adding padding or adjusting the height of heels.

Shoe Repair Specialists often consult with customers to understand their needs and provide estimates for repair work.

They also advise customers on how to care for their footwear to extend its lifespan.

Some Shoe Repair Specialists may also offer services such as shoe shining or custom shoe making.

 

Shoe Repair Specialist Qualifications and Skills

A proficient Shoe Repair Specialist should have the skills and qualifications that align with your job description, such as:

• Technical skills for shoe repair, including knowledge of various types of footwear, materials, and repair techniques.
• Excellent hand-eye coordination and physical dexterity for performing precise, detailed work with tools and small shoe components.
• Problem-solving skills to assess the damage of the shoe and devise the most effective method of repair.
• Interpersonal skills to interact with customers, understand their needs, and provide excellent service.
• Time management skills to perform repairs and modifications in a timely and efficient manner.
• Aesthetic sense to restore shoes to their original appearance or modify them according to customer requests.
• Knowledge of safety procedures and protocols when working with equipment, tools, and materials.
• Physical stamina, as the role often requires standing or sitting for extended periods.
• Customer service skills to handle customer inquiries, provide estimates, and follow up on completed work.

 

Shoe Repair Specialist Experience Requirements

Shoe Repair Specialists often start their journey through vocational training or apprenticeships, where they learn the basics of shoe repair including sewing, patching, and refurbishing shoes of various materials.

Entry-level candidates may have 1 to 2 years of experience, often through part-time roles or internships in shoe repair shops.

They can also gain experience in related roles like leather goods repair or tailor roles, where they can learn about materials and techniques.

Candidates with 3 to 4 years of experience often have developed their technical skills and knowledge in shoe repair and may also have experience with custom footwear alterations.

Shoe Repair Specialists with more than 5 years of experience often possess advanced skills such as orthopedic shoe modification, and may also have some managerial experience.

They may be ready for a managerial or team-lead position in a shoe repair shop, or be capable of running their own business.

 

Shoe Repair Specialist Education and Training Requirements

A Shoe Repair Specialist typically learns the craft through on-the-job training, often starting as an apprentice under the guidance of an experienced cobbler.

The duration of the apprenticeship can vary, but it usually takes several years to master the various techniques used in shoe repair.

There are also vocational schools that offer programs in shoe repair and leatherwork.

These programs provide students with the fundamental skills and knowledge in shoe construction, material properties, machine operation, and repair techniques.

Although a high school diploma is not always necessary for this role, basic skills in mathematics and reading comprehension are beneficial for understanding instructions and measurements.

Some Shoe Repair Specialists may opt for certification through the Shoe Service Institute of America (SSIA), which can demonstrate professional proficiency and dedication to the craft.

Continuing education is important for Shoe Repair Specialists, as new materials and repair technologies are constantly being developed.

Therefore, participating in workshops or classes that teach new techniques and technologies can be very beneficial.

In addition to technical skills, a Shoe Repair Specialist should have good customer service skills as they often interact directly with customers.

 

Shoe Repair Specialist Salary Expectations

A Shoe Repair Specialist earns an average salary of $26,440 (USD) per year.

The actual earnings may differ based on factors such as experience, location, and the organization the specialist works for.

 

Shoe Repair Specialist Job Description FAQs

What skills does a Shoe Repair Specialist need?

Shoe Repair Specialists should have strong manual dexterity and hand-eye coordination, as they often work with small parts and tools.

They should also have a good understanding of various types of footwear materials and construction.

Problem-solving skills are also important, as they need to determine the best methods to repair different types of shoes.

Additionally, they should have excellent customer service skills to communicate effectively with customers about their repair needs and potential solutions.

 

Do Shoe Repair Specialists need any formal education?

A formal education is not necessarily required to become a Shoe Repair Specialist.

However, a high school diploma or equivalent is often required.

Most of the skills needed for this job are learned on the job or through apprenticeships.

Some vocational schools offer shoe repair courses that can be beneficial.

 

What should you look for in a Shoe Repair Specialist resume?

When hiring a Shoe Repair Specialist, look for experience in shoe repair or a related field.

A good candidate should have knowledge of a variety of repair techniques and familiarity with different types of shoes and materials.

Other useful skills include customer service experience and the ability to work with hand and power tools.

Some candidates may also have completed relevant vocational training.

 

What qualities make a good Shoe Repair Specialist?

A good Shoe Repair Specialist is detail-oriented and takes pride in their work.

They understand the importance of customer satisfaction and strive to provide high-quality repairs that meet or exceed customer expectations.

They should also have good problem-solving skills to determine the best repair solution for each pair of shoes.

Additionally, a good Shoe Repair Specialist is patient and has the ability to work efficiently under pressure.

 

Is it difficult to find a qualified Shoe Repair Specialist?

Finding a qualified Shoe Repair Specialist can be challenging as it is a niche profession and the demand often exceeds the supply of skilled workers.

It’s important to offer competitive wages and a positive work environment to attract experienced professionals.

Many Shoe Repair Specialists gain their skills through on-the-job training or apprenticeships, so providing these opportunities can also help attract potential candidates.

 

Conclusion

There you have it.

Today, we’ve given you a glimpse into the unique world of a shoe repair specialist.

And guess what?

It’s not just about repairing shoes.

It’s about restoring footwear to its former glory, one stitch at a time.

With our go-to shoe repair specialist job description template and real-world examples, you’re ready to stride forward.

But why stop there?

Go further with our job description generator. It’s your next step to creating precise job listings or refining your resume to perfection.

Remember:

Every stitch contributes to the overall beauty of the footwear.

Let’s step into that future. Together.

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