Aftermarket Parts Manager Job Description [Updated for 2025]

aftermarket parts manager job description

In the age of customization and performance enhancements, the importance of aftermarket parts managers has never been more pronounced.

As the automotive industry evolves, the demand for skilled professionals who can source, manage, and distribute high-quality aftermarket parts escalates.

But let’s delve deeper: What’s truly expected from an aftermarket parts manager?

Whether you are:

  • A job seeker striving to understand the core of this position,
  • A hiring manager trying to delineate the perfect candidate,
  • Or simply curious about the intricacies of aftermarket parts management,

You’re in the right place.

Today, we present a customizable aftermarket parts manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Aftermarket Parts Manager Duties and Responsibilities

Aftermarket Parts Managers are responsible for managing the sale of vehicle parts and accessories after the initial sale of a vehicle.

They typically work in car dealerships or auto parts stores, providing customers with advice and assistance in selecting the appropriate parts for their vehicle.

Their duties and responsibilities include:

  • Overseeing and managing the daily operations of the parts department
  • Advising customers on the suitability and availability of parts and accessories
  • Ordering, stocking, and managing inventory of parts and accessories
  • Promoting and selling additional products and services to customers
  • Coordinating with suppliers to ensure timely delivery of ordered parts
  • Training and supervising staff members in the parts department
  • Handling customer complaints and returns in a professional and efficient manner
  • Developing and implementing strategies to boost sales and meet department goals
  • Maintaining up-to-date knowledge of the latest parts and accessories in the market
  • Ensuring compliance with industry standards and regulations

 

Aftermarket Parts Manager Job Description Template

Job Brief

We are seeking a skilled Aftermarket Parts Manager to oversee our parts department operations.

The responsibilities of this role include managing inventory, establishing pricing strategies, coordinating with suppliers, and ensuring the satisfaction of our customers.

The ideal candidate has a strong understanding of parts management, excellent organizational skills, and a customer-oriented approach.

Ultimately, the Aftermarket Parts Manager will drive sales while maintaining efficient department operations and high customer satisfaction levels.

 

Responsibilities

  • Manage parts inventory and ensure that stock levels meet demand
  • Develop and implement pricing strategies
  • Establish relationships with suppliers and negotiate contracts
  • Oversee parts sales and customer service
  • Collaborate with service department to identify required parts
  • Manage parts department staff and provide training as necessary
  • Implement strategies to increase parts sales
  • Ensure compliance with company policies and industry regulations
  • Prepare and analyze reports on parts sales
  • Maintain a clean and organized parts department

 

Qualifications

  • Proven experience as an Aftermarket Parts Manager or similar role in automotive industry
  • Strong understanding of parts inventory management
  • Excellent organizational and leadership skills
  • Exceptional customer service skills
  • Proficiency in inventory software, databases and systems
  • Strong negotiation skills
  • Aptitude in problem-solving and decision-making
  • Degree in business management or relevant field is a plus

 

Benefits

  • 401(k) plan
  • Health insurance
  • Dental and vision insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities

 

Additional Information

  • Job Title: Aftermarket Parts Manager
  • Work Environment: This role is primarily based in a warehouse setting, with some office work for administrative tasks. Some travel may be required to meet with suppliers.
  • Reporting Structure: Reports to the Service Director or General Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $65,000 minimum to $85,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Aftermarket Parts Manager Do?

Aftermarket Parts Managers typically work for automobile manufacturers, dealerships or independent auto parts retailers.

Their primary responsibility lies in overseeing the sales of aftermarket parts, which are components not made by the original car manufacturer.

These professionals often work closely with auto service technicians, suppliers, and customers to ensure the availability and delivery of the right parts.

They analyze sales trends, inventory levels, and customer needs to determine what parts to stock.

Aftermarket Parts Managers negotiate with suppliers to secure competitive pricing and manage the parts inventory to ensure optimal turnover.

They also keep track of the latest trends in the automotive aftermarket industry and introduce new products that can enhance sales.

They often work with sales teams to develop marketing strategies for aftermarket parts, including pricing strategies, promotions, and sales events.

Customer service is a significant part of their job.

Aftermarket Parts Managers answer customer queries, resolve issues, and provide advice on the selection of parts.

They also ensure that parts are delivered to customers in a timely and efficient manner.

In some cases, Aftermarket Parts Managers may also be responsible for training staff members on the features and benefits of different aftermarket parts.

 

Aftermarket Parts Manager Qualifications and Skills

An efficient Aftermarket Parts Manager should possess the skills and qualifications that align with your job description, such as:

  • Extensive knowledge about various automotive parts, their functionality, and potential alternatives.
  • Inventory management skills to maintain an organized and up-to-date record of all parts in stock.
  • Excellent customer service skills to assist clients in purchasing the correct parts, resolving their issues and building long-term relationships.
  • Effective communication skills to coordinate with suppliers, staff, and customers, explaining complex technical details in an understandable manner.
  • Strong negotiation skills for dealing with suppliers to get the best quality parts at the most competitive prices.
  • Problem-solving skills to identify and resolve issues related to parts availability, delivery, or installation.
  • Technical skills to use computerized inventory systems and other related software effectively.
  • Ability to work under pressure and handle multiple tasks simultaneously, demonstrating good time management skills.

 

Aftermarket Parts Manager Experience Requirements

Experience requirements for the role of an Aftermarket Parts Manager often vary depending on the scale and complexity of the business.

However, a typical requirement is a minimum of 2 to 3 years experience in an automotive or manufacturing environment, particularly in parts management, sales, or customer service.

Hands-on experience with parts inventory management, procurement, and sales would be a significant advantage.

This experience should ideally include familiarity with inventory management software and other relevant tools.

Candidates with more than 5 years of experience often have a proven track record of managing a team, and are likely to have extensive knowledge of parts sourcing, inventory control, and sales strategies.

Additionally, those with over 7 years of experience may have experience in strategic planning and improving parts department processes, making them suitable for more senior or executive aftermarket parts manager roles.

It is also beneficial if the candidate has experience dealing with suppliers and manufacturers, establishing and maintaining relationships, and negotiating contracts, as these are key tasks for this role.

 

Aftermarket Parts Manager Education and Training Requirements

An Aftermarket Parts Manager typically has a bachelor’s degree in business, supply chain management or a related field.

In-depth knowledge of automotive parts and the aftermarket industry is crucial.

This knowledge can be acquired through relevant work experience or specific training programs.

Many positions may require the Aftermarket Parts Manager to have previous experience in parts management or a related role.

This experience provides practical understanding of inventory management, customer service, and vendor relations.

Strong computer skills are also needed.

Familiarity with inventory management software, Microsoft Excel, and other relevant software is often required.

Additionally, some Aftermarket Parts Managers may choose to pursue certification programs offered by professional organizations such as the Automotive Aftermarket Industry Association.

These programs offer advanced training in areas like inventory management, customer service, and business operations, and can enhance a candidate’s career progression.

While not always required, a master’s degree in business administration or a related field could enhance an individual’s leadership potential and demonstrate commitment to ongoing professional development.

 

Aftermarket Parts Manager Salary Expectations

An Aftermarket Parts Manager earns an average salary of $65,000 (USD) per year.

This salary can vary depending on factors such as the individual’s level of experience, the size and location of the company, and the complexity of tasks and responsibilities in the role.

 

Aftermarket Parts Manager Job Description FAQs

What skills does an Aftermarket Parts Manager need?

Aftermarket Parts Managers should possess excellent organizational and communication skills, as they need to manage inventory and interact with suppliers, manufacturers, and customers.

They should have strong knowledge of automotive parts and their compatibility with different models.

Additionally, they should have good problem-solving and negotiation skills to deal with suppliers and ensure the smooth running of the parts department.

 

Do Aftermarket Parts Managers need a degree?

While not always required, having a degree in business management, logistics, or a related field can be beneficial for an Aftermarket Parts Manager role.

However, experience in parts management or the automotive industry is often more important.

Some organizations may require certifications from recognized bodies in the automotive industry.

 

What should you look for in an Aftermarket Parts Manager resume?

Look for experience in managing a parts department, dealing with suppliers, and maintaining inventory.

Knowledge of automotive parts and their compatibility with different models is crucial.

Certifications in parts management or from automotive industry bodies can be an added advantage.

Strong business acumen, organizational skills, and customer service skills are also important.

 

What qualities make a good Aftermarket Parts Manager?

A good Aftermarket Parts Manager is organized, detail-oriented, and has a deep understanding of automotive parts.

They should be excellent communicators capable of dealing with suppliers, employees, and customers.

Strong business acumen and decision-making skills are also crucial, as they often have to make decisions that affect the profitability and efficiency of the parts department.

 

Is it difficult to hire an Aftermarket Parts Manager?

Hiring an Aftermarket Parts Manager can be challenging due to the specific skill set and experience required.

It’s important to look for candidates who have an understanding of automotive parts, experience in inventory management and a knack for negotiation.

Offering competitive salaries and benefits can attract the right candidates.

 

Conclusion

And there you have it.

Today, we’ve delved into the nuts and bolts of what it means to be an Aftermarket Parts Manager.

Guess what?

It’s not just about managing inventory.

It’s about shaping the automotive industry, one component at a time.

With our specially tailored Aftermarket Parts Manager job description template and real-world examples, you’re fully equipped to take the next step.

But why stop at the finishing line?

Explore further with our job description generator. It’s your route to meticulously calibrated listings or fine-tuning your resume to precision.

Remember:

Every single part plays a role in the grand scheme of things.

Let’s drive that future. Together.

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