Airport Operations Coordinator Job Description [Updated for 2024]

airport operations coordinator job description

In the dynamic world of air travel, the role of Airport Operations Coordinators has never been more critical.

As air travel continues to evolve, the demand for proficient individuals who can manage, enhance, and secure our aviation operations is rising.

But let’s delve deeper: What is really expected from an Airport Operations Coordinator?

Whether you are:

  • A job seeker trying to understand the core responsibilities of this role,
  • A hiring manager outlining the perfect candidate,
  • Or simply captivated by the operational side of airports,

You’ve landed at the right place.

Today, we present a customizable Airport Operations Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Airport Operations Coordinator Duties and Responsibilities

Airport Operations Coordinators perform a wide range of duties to ensure the smooth and efficient running of an airport.

They deal with various aspects of airport management, including safety, customer service, and coordination of staff and resources.

The duties and responsibilities of an Airport Operations Coordinator include:

  • Coordinating and supervising airport operational activities on a daily basis
  • Ensuring compliance with all airport regulations, security standards, and safety procedures
  • Monitoring airport facilities, aircraft, and staff to maintain optimal operational conditions
  • Responding to emergencies and coordinating appropriate responses
  • Assisting in the development and implementation of operational procedures and policies
  • Maintaining effective communication with airlines, government agencies, and other airport stakeholders
  • Conducting regular inspections and audits to ensure the maintenance of airport facilities
  • Creating and managing schedules for airport staff
  • Handling customer complaints and issues, and implementing resolutions
  • Overseeing the training and development of airport staff
  • Preparing and presenting reports on airport operations to senior management


Airport Operations Coordinator Job Description Template

Job Brief

We are searching for a highly observant and detail-oriented Airport Operations Coordinator to ensure the efficient and safe daily operations of our airport facilities.

Airport Operations Coordinator responsibilities include coordinating between different departments, ensuring compliance with federal regulations, managing emergencies, and supervising operational activities.

Our ideal candidate is a critical thinker with excellent communication and leadership skills.

Experience in airport operations or a related field is a plus.

Ultimately, the role of the Airport Operations Coordinator is to ensure smooth and efficient airport operations while maintaining high standards of safety and security.



  • Coordinate with various departments to ensure smooth airport operations
  • Monitor and ensure compliance with federal, state, and local regulations
  • Manage emergency situations and coordinate with emergency response teams
  • Handle operational activities such as scheduling, resource allocation, and facility management
  • Conduct regular safety inspections and identify potential hazards
  • Communicate with airlines, air traffic control, and other partners
  • Prepare reports on airport activities and operations
  • Implement and oversee security procedures
  • Train staff on safety and emergency procedures



  • Proven work experience in airport operations or a related field
  • Knowledge of federal, state, and local regulations related to airport operations
  • Excellent communication and leadership skills
  • Strong problem-solving and critical thinking skills
  • Ability to handle emergencies and stressful situations
  • Experience with airport management systems and procedures
  • Proficiency in MS Office and airport management software
  • BSc degree in Aviation Management or relevant field



  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities


Additional Information

  • Job Title: Airport Operations Coordinator
  • Work Environment: Airport setting with a need for shift work. Some travel may be required for meetings or training.
  • Reporting Structure: Reports to the Airport Operations Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $45,000 minimum to $75,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].


What Does an Airport Operations Coordinator Do?

Airport Operations Coordinators play a vital role in ensuring the smooth operation of an airport on a daily basis.

They are responsible for monitoring all airport facilities and equipment, ensuring they are working properly and safely.

This includes checking runways, taxiways, and aircraft parking areas for any potential hazards or issues that might disrupt normal operations.

They also coordinate with various agencies such as air traffic control, customs, security, and emergency services to manage and resolve any operational issues.

Airport Operations Coordinators often manage the scheduling and coordination of airport staff to ensure efficient use of resources.

They also handle the implementation and enforcement of airport regulations and policies, ensuring compliance with all local, state, and federal aviation laws and standards.

In the case of emergencies or disruptions, they coordinate response efforts, which may include initiating emergency procedures, coordinating with emergency services, and communicating with airlines and passengers.

Overall, they play a crucial role in maintaining the safety, security, and efficiency of airport operations.


Airport Operations Coordinator Qualifications and Skills

An Airport Operations Coordinator should have the skills and qualifications that are crucial for the role, such as:

  • Organizational skills to manage various tasks at once including scheduling, coordination of flights, and handling emergencies.
  • Excellent communication skills to effectively interact with various stakeholders including airlines, passengers, government authorities, and other airport departments.
  • Problem-solving skills to promptly address and resolve any issues that may arise in the course of airport operations, ensuring minimal disruption.
  • Knowledge of aviation regulations and safety standards to ensure all operations are in compliance with established rules and guidelines.
  • Technical abilities to understand and operate various airport systems and technologies, including flight scheduling systems and communication devices.
  • Leadership skills to effectively manage and guide teams towards achieving operational objectives.
  • Ability to work under pressure and make quick decisions in high-stress or emergency situations.
  • Customer service skills to handle passenger queries, complaints and provide accurate information.


Airport Operations Coordinator Experience Requirements

An Airport Operations Coordinator position typically requires at least 1-2 years of experience in airport operations or aviation-related fields.

This experience can be obtained through entry-level roles, internships, or part-time roles in airport operations, aviation safety, or air traffic control.

In addition to the basic experience, knowledge of federal, state, and local regulations regarding airport operations is crucial.

Experience with emergency response planning, aviation security procedures, and airport management systems can also be beneficial.

Candidates with more than 3 years of experience may have had the opportunity to develop their skills in coordinating and regulating airport operations, including airfield activities, security measures, and passenger services.

Those with more than 5 years of experience in airport operations may be prepared for higher-level roles that require leading and managing teams, strategic planning, and decision-making.

Such individuals may have also been involved in the design and implementation of operational procedures and policies at the airport.

Additionally, any experience or training in crisis management, communication systems, and risk assessment would be beneficial for this role.


Airport Operations Coordinator Education and Training Requirements

Airport Operations Coordinators typically need a bachelor’s degree in aviation management, business administration, or a similar field.

Coursework should ideally cover areas such as airport safety and security, aviation management, air traffic control, aviation laws and regulations, and airport planning and design.

In addition to formal education, practical experience in airport operations, such as internships or entry-level positions, is highly beneficial and often preferred by employers.

Some positions may require candidates to have a private pilot’s license, depending on the specific responsibilities of the role.

Certain professional certifications, such as the Certified Member (C.M.) or Accredited Airport Executive (A.A.E.) from the American Association of Airport Executives, may be advantageous and can demonstrate commitment to the field.

Finally, strong communication, analytical, decision-making, and problem-solving skills are crucial for success in this role, as Airport Operations Coordinators often need to make quick decisions that can impact the safety and efficiency of airport operations.


Airport Operations Coordinator Salary Expectations

An Airport Operations Coordinator earns an average salary of $49,441 (USD) per year.

The actual income can differ based on factors such as years of experience, level of education, geographic location, and the specific airport where they are employed.


Airport Operations Coordinator Job Description FAQs

What skills does an Airport Operations Coordinator need?

An Airport Operations Coordinator needs to possess excellent communication and interpersonal skills for interacting with different departments, airlines, and passengers.

They need to have good problem-solving abilities to deal with operational issues and emergencies.

Knowledge of aviation rules and regulations is essential.

They should also have strong organizational skills to manage multiple tasks simultaneously and meet tight deadlines.


Do Airport Operations Coordinators need a degree?

While some airports may hire coordinators with a high school diploma and relevant experience, many prefer candidates with an associate’s or bachelor’s degree in aviation management, business administration, or a related field.

Some positions may require certifications like Certified Member (CM) or Accredited Airport Executive (AAE) from the American Association of Airport Executives.


What should you look for in an Airport Operations Coordinator resume?

When reviewing an Airport Operations Coordinator’s resume, look for a combination of relevant education and work experience.

Any experience in airport operations, airline customer service, or air traffic control is beneficial.

Training in emergency response, safety procedures, and knowledge of FAA regulations is also an asset.

Certifications related to aviation or airport management are advantageous.


What qualities make a good Airport Operations Coordinator?

A good Airport Operations Coordinator is adaptable and can handle stress well, as the role often involves dealing with unexpected situations and emergencies.

They should be detail-oriented to ensure adherence to procedures and regulations, and possess excellent decision-making skills to take quick actions when required.

A strong team player with leadership skills makes a good Airport Operations Coordinator as the role involves coordinating with different departments and personnel.


How challenging is it to hire an Airport Operations Coordinator?

Hiring an Airport Operations Coordinator can be challenging due to the specific skills and knowledge required for the role.

Candidates must have a good understanding of airport operations, FAA regulations, and safety procedures.

They should also have experience dealing with emergency situations and possess strong communication and coordination skills.

Therefore, finding a qualified candidate may take some time and effort.



And there you have it.

Today, we’ve given you a sneak peek into what it really means to be an Airport Operations Coordinator.

And guess what?

It’s not just about managing flights.

It’s about orchestrating the seamless operation of an airport, one task at a time.

With our comprehensive Airport Operations Coordinator job description template and real-world examples, you’re now equipped to make a move.

But why stop there?

Explore further with our job description generator. It’s your perfect aid to tailor-make listings or refine your resume to perfection.


Every task you manage is a cog in the larger machinery of airport operations.

Let’s ensure smooth flights. Together.

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