Assistant Restaurant Manager Job Description [Updated for 2024]

assistant restaurant manager job description

In the bustling world of hospitality, the role of the Assistant Restaurant Manager is pivotal.

As the dining scene evolves, so too does the demand for capable leaders who can adapt, innovate, and ensure the smooth running of our restaurants.

But what exactly is expected from an Assistant Restaurant Manager?

Whether you are:

  • A job seeker trying to understand the core duties of this role,
  • A hiring manager outlining the perfect candidate,
  • Or simply interested in the dynamics of restaurant management,

You’ve come to the right place.

Today, we present a customizable Assistant Restaurant Manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Assistant Restaurant Manager Duties and Responsibilities

Assistant Restaurant Managers are responsible for managing the daily operations of a restaurant, under the guidance of the Restaurant Manager.

They help ensure that the restaurant operates efficiently and profitably while maintaining its good reputation and ethos.

The assistant restaurant manager has the following duties and responsibilities:

  • Assist the Restaurant Manager in planning and implementing strategies to attract customers
  • Coordinate daily front of the house and back of the house restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices

 

Assistant Restaurant Manager Job Description Template

Job Brief

We are seeking an experienced and dedicated Assistant Restaurant Manager to oversee the daily operations of our restaurant.

The Assistant Restaurant Manager’s responsibilities include scheduling shifts, balancing cash registers, and overseeing payroll.

They will also need to train and manage staff, ensure that health and safety codes are adhered to, and communicate with customers to gather feedback and resolve complaints.

Our ideal candidate is someone with excellent leadership and customer service skills, who is capable of multitasking in a fast-paced environment.

 

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste

 

Qualifications

  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus

 

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities

 

Additional Information

  • Job Title: Assistant Restaurant Manager
  • Work Environment: Restaurant setting. Weekend, holiday, and evening work is often required.
  • Reporting Structure: Reports to the Restaurant Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $40,000 minimum to $60,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Assistant Restaurant Manager Do?

Assistant Restaurant Managers often work in the hospitality industry under the supervision of the Restaurant Manager.

Their primary role is to ensure smooth operation of the restaurant on a daily basis.

They help in planning menus, managing inventory, and ensuring that the restaurant meets health and safety regulations.

They also oversee the hiring, training, and scheduling of restaurant staff.

In the absence of the Restaurant Manager, the Assistant Restaurant Manager takes charge, making key decisions and solving problems as they arise.

They work closely with kitchen staff to ensure that food is prepared to the restaurant’s standard and served in a timely manner.

They also interact with customers, handle complaints, and ensure overall customer satisfaction.

In addition, the Assistant Restaurant Manager is responsible for the restaurant’s finances, including budgeting, forecasting, and managing cash flows.

They may also participate in promotional activities, such as planning special events or creating marketing initiatives to attract more customers.

The role of an Assistant Restaurant Manager is a dynamic one that requires strong leadership skills, excellent communication, and the ability to handle stressful situations effectively.

 

Assistant Restaurant Manager Qualifications and Skills

An Assistant Restaurant Manager is an essential role in hospitality, requiring a mix of customer service skills, managerial abilities and practical knowledge of the restaurant industry.

Key skills and qualifications for this role include:

  • Exceptional customer service skills to interact with patrons, understand their needs and ensure their dining experience is satisfactory.
  • Strong leadership and management abilities to oversee restaurant staff, maintaining high standards of service and professionalism.
  • Problem-solving skills to handle any issues that may arise, such as customer complaints or staff conflicts, and resolve them efficiently.
  • Excellent communication skills to interact with various stakeholders, including staff, customers, suppliers, and senior management.
  • Knowledge of food safety standards and regulations to ensure the restaurant adheres to health and safety guidelines.
  • Financial management skills to assist with budgeting, cost control, and revenue growth strategies.
  • Time management skills to ensure smooth restaurant operations, including managing reservations, coordinating staff schedules and overseeing the timely preparation and delivery of food orders.
  • Ability to work under pressure during busy hours while maintaining a calm and professional demeanor.

 

Assistant Restaurant Manager Experience Requirements

To qualify for the role of an Assistant Restaurant Manager, candidates are typically required to have at least 2 to 3 years of experience in the restaurant industry.

This experience is often gained through roles such as a server, bartender, or host/hostess in a restaurant setting.

Through these roles, candidates can acquire knowledge of restaurant operations, customer service, and team management, which are crucial skills for an Assistant Restaurant Manager.

Candidates with more than 3 years of experience often have a more in-depth understanding of restaurant management, including scheduling, inventory management, and financial reporting.

They may have also taken on supervisory roles, leading small teams or overseeing specific aspects of restaurant operations.

Those with more than 5 years of experience in the restaurant industry may have advanced to roles such as a Restaurant Supervisor or Head Server.

These candidates often have significant leadership experience, including staff training, conflict resolution, and performance management, making them well-prepared for the Assistant Restaurant Manager role.

It’s also common for candidates to have some form of higher education in hospitality management, although this isn’t a strict requirement and many successful Assistant Restaurant Managers have climbed the ranks based purely on their practical experience.

 

Assistant Restaurant Manager Education and Training Requirements

An Assistant Restaurant Manager typically requires a high school diploma or equivalent education.

Many employers prefer candidates with a bachelor’s degree in restaurant or hospitality management, business administration, or a related field.

Hands-on experience in the hospitality industry is usually a prerequisite for this role, with many employers requiring a minimum of one to two years of experience in a supervisory role within a restaurant setting.

In addition to formal education and experience, Assistant Restaurant Managers should have a solid understanding of restaurant operations, including food and beverage service, customer service, and inventory management.

Some larger restaurants or chains may have their own internal training programs that prospective Assistant Managers must complete.

These programs typically provide comprehensive training in the specific policies, procedures, and systems used by the company.

Additional certifications, such as food safety and alcohol service certifications, may also be required or beneficial.

These certifications demonstrate a candidate’s commitment to maintaining high standards of safety and compliance in the restaurant.

Continuing education, including seminars, workshops, or courses in restaurant management, can also enhance an Assistant Restaurant Manager’s skills and career advancement opportunities.

 

Assistant Restaurant Manager Salary Expectations

An Assistant Restaurant Manager can expect to earn an average salary of $38,504 (USD) per year.

The actual income can differ greatly based on factors like experience in the industry, the location of the restaurant, and the overall success of the establishment.

 

Assistant Restaurant Manager Job Description FAQs

What skills does an Assistant Restaurant Manager need?

Assistant Restaurant Managers should have good communication and leadership skills as they will often be dealing with both staff and customers.

They should also have strong organizational skills and the ability to multitask, as they will need to manage a variety of responsibilities simultaneously.

A good understanding of restaurant operations, from food preparation to customer service, is also essential.

 

Do Assistant Restaurant Managers need a degree?

A degree is not usually a requirement for the role of Assistant Restaurant Manager.

However, a degree in hospitality management or a related field can provide valuable knowledge and skills.

More importantly, experience in the restaurant industry, particularly in a supervisory role, is often a key requirement for this position.

 

What should you look for in an Assistant Restaurant Manager resume?

Look for candidates who have experience in the restaurant industry, preferably in a leadership or supervisory role.

They should demonstrate a familiarity with all aspects of restaurant operation, from food handling and preparation to customer service.

It’s also beneficial if they have experience with restaurant management software and point-of-sale systems.

Additionally, any certifications in food safety or alcohol service can be a plus.

 

What qualities make a good Assistant Restaurant Manager?

A good Assistant Restaurant Manager should be a strong leader who can motivate and manage a team effectively.

They should be customer-focused, with the ability to handle complaints and issues professionally and efficiently.

Good problem-solving skills are also important, as they will need to deal with any issues that arise during service.

They should also be detail-oriented, to ensure that all aspects of the restaurant operation are running smoothly.

 

What are the daily duties of an Assistant Restaurant Manager?

An Assistant Restaurant Manager’s daily duties can vary depending on the restaurant, but they typically include supervising staff, assisting with scheduling, ensuring customer satisfaction, and overseeing restaurant operations.

They may also handle administrative tasks such as inventory management and reporting.

In some restaurants, they may assist with food preparation and service during busy periods.

 

Conclusion

So there you have it.

Today, we’ve given you a behind-the-scenes tour of what it really means to be an assistant restaurant manager.

And guess what?

It’s not just about serving food.

It’s about orchestrating a culinary experience, one meal at a time.

With our indispensable assistant restaurant manager job description template and real-world examples, you’re fully equipped to take the plunge.

But why stop there?

Dive deeper with our job description generator. It’s your next step to meticulously crafted listings or refining your resume to absolute perfection.

Remember:

Every meal served is a part of the bigger picture.

Let’s cook up that future. Together.

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