Assistant Theater Manager Job Description [Updated for 2025]

In the world of performing arts, the role of Assistant Theater Manager has never been more crucial.

As productions evolve and become more complex, the demand for skilled individuals who can co-manage, co-ordinate, and safeguard our theatrical events is on the rise.

But let’s dive deeper: What’s truly expected from an Assistant Theater Manager?

Whether you are:

• A job seeker trying to grasp the real responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply intrigued by the behind-the-scenes of theater management,

You’re in the right place.

Today, we present a customizable Assistant Theater Manager job description template, designed for easy posting on job boards or career sites.

Let’s get started.

Assistant Theater Manager Duties and Responsibilities

Assistant Theater Managers support the Theater Manager in ensuring the successful day-to-day operation of the theater.

They are responsible for a range of duties, from customer service to administrative tasks, and may also assist in managing theater staff and coordinating productions.

Their daily duties and responsibilities include:

• Assisting with the coordination of theater productions and events
• Helping to manage theater staff, including creating schedules and resolving conflicts
• Assisting with the recruitment, training, and supervision of theater staff
• Ensuring the theater, including the lobby, auditorium, and backstage areas, is clean, safe, and well-maintained
• Providing excellent customer service, including handling customer complaints and queries
• Assisting with the management of box office operations, including ticket sales and refunds
• Helping to manage theater finances, including budgeting and financial reporting
• Ensuring compliance with health and safety regulations and licensing laws
• Assisting with the promotion and marketing of theater productions and events

 

Assistant Theater Manager Job Description Template

Job Brief

We are looking for a dedicated Assistant Theater Manager to assist in managing the operations of our theater.

The Assistant Theater Manager will be responsible for supporting the Theater Manager in day-to-day operations, including scheduling, budgeting, maintaining operational standards, and managing staff.

The successful candidate should be passionate about theater, have a strong understanding of customer service, and be able to handle administrative tasks efficiently.

They should be able to manage a team, handle stress, and solve problems as they arise.

 

Responsibilities

• Assist the Theater Manager in overseeing the day-to-day operations of the theater
• Work closely with the theater staff to ensure smooth operation
• Develop and implement theater policies and procedures
• Manage customer complaints and ensure high levels of customer satisfaction
• Handle administrative tasks such as scheduling, budgeting, and payroll
• Coordinate with vendors and suppliers as needed
• Ensure health and safety regulations are strictly followed
• Help in recruitment, training, and development of staff
• Provide excellent customer service and ensure that all employees follow the company customer service standards
• Assist in the organization and management of theater events and programs

 

Qualifications

• Previous experience in a managerial role, preferably in a theater or entertainment setting
• Excellent interpersonal and communication skills
• Strong organizational and leadership skills
• Strong problem-solving and decision-making skills
• Excellent customer service skills
• Ability to manage and lead a team effectively
• Bachelor’s degree in Theater Management, Business Management, or a related field is preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Opportunities to attend theater performances and events

 

Additional Information

• Job Title: Assistant Theater Manager
• Work Environment: This position requires regular evening and weekend work. May require standing for extended periods and lifting heavy objects.
• Reporting Structure: Reports directly to the Theater Manager.
• Salary: Salary is commensurate with experience and qualifications.
• Location: [City, State]
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter explaining your interest and qualifications to [email address or application portal].

 

What Does an Assistant Theater Manager Do?

An Assistant Theater Manager primarily works in the live theater or movie theater industry, assisting the Theater Manager in their daily duties and taking charge in their absence.

Their role includes supervising theater staff, coordinating theater operations, and ensuring the overall smooth running of the establishment.

They also aid in hiring and training theater staff and guide them in providing excellent customer service.

They work in conjunction with various departments such as maintenance, ticketing, and concessions, ensuring all areas are well-coordinated and functional.

This includes overseeing ticket sales, managing inventory, and ensuring the cleanliness and safety of the theater.

In live theater settings, they may work with directors and producers to coordinate rehearsals and performances.

They may also be responsible for managing the theater’s budget, scheduling shows, and overseeing promotions and marketing efforts.

The Assistant Theater Manager is also the point of contact for customer complaints or issues, and they must efficiently resolve these problems to the customer’s satisfaction.

They are also responsible for ensuring that the theater complies with all health and safety regulations.

In summary, the Assistant Theater Manager is essential to the successful operation of a theater, helping to create a pleasant and efficient environment for staff and an enjoyable experience for patrons.

 

Assistant Theater Manager Qualifications and Skills

An effective Assistant Theater Manager should have skills and qualifications that align with the responsibilities of managing a theater, such as:

• Excellent organization skills to schedule performances, manage staff shifts, and organize theater resources effectively.
• Strong communication skills to clearly convey instructions to the theater staff and to effectively interact with performers, directors, and audiences.
• Leadership and management skills to motivate and lead the team to achieve the theater’s objectives.
• Customer service skills to handle queries, complaints, and suggestions from theater-goers in a polite and professional manner.
• Technical understanding of theater operations, including sound and lighting systems, to ensure smooth functioning of performances.
• Ability to work under pressure and make quick decisions during unexpected situations like last-minute changes in performances or technical glitches.
• Experience in financial planning and budgeting to manage the theater’s finances efficiently.
• Understanding of health and safety regulations to ensure the safety of the staff and audience.

 

Assistant Theater Manager Experience Requirements

Assistant Theater Managers typically have 1 to 2 years of experience in a theater or event management environment.

This could be gained through part-time work, internships, or volunteering at local theaters or festivals.

They may have started in roles such as Theater Usher, Box Office Clerk, or Stagehand.

Candidates who have more than 2 years of experience often have developed their skills in customer service, event planning, and staff management in roles like Theater Coordinator or Front of House Manager.

Those with more than 3 to 4 years of experience may have a significant background in theater operations, including managing staff, organizing events, and handling logistical elements.

They may also have experience in budgeting and financial management, and are typically ready to step into an Assistant Theater Manager role.

In addition to practical experience, an understanding of theater production and a passion for the arts is usually a must.

Some theaters may also require a degree in theater management, arts administration, or a related field.

 

Assistant Theater Manager Education and Training Requirements

Assistant Theater Managers typically have a bachelor’s degree in arts management, theater studies, or a related field.

They must possess a solid understanding of theater operations, including ticketing, customer service, and facility management.

Many theaters prefer candidates with a background in business or management, as the role often involves coordinating staff, managing budgets, and overseeing sales and marketing efforts.

While not a strict requirement, some Assistant Theater Managers may pursue a master’s degree in arts administration or theater management to further hone their skills and knowledge.

Many theaters also value practical experience, so internships or part-time jobs at a theater can be beneficial.

Additionally, soft skills such as communication, leadership, and problem-solving are highly valued in this role.

Certifications in management or customer service may also be beneficial, though they are not typically required.

These can demonstrate a candidate’s commitment to the industry and their ongoing professional development.

 

Assistant Theater Manager Salary Expectations

The average salary for an Assistant Theater Manager is $45,000 (USD) per year.

However, the actual salary can vary significantly depending on factors such as the location of the theater, the size and prestige of the theater, and the individual’s level of experience and qualifications.

 

Assistant Theater Manager Job Description FAQs

What skills does an Assistant Theater Manager need?

Assistant Theater Managers should possess strong leadership and organizational skills.

They should be able to communicate clearly and effectively with both the theater staff and patrons.

An understanding of theater operations, from ticket sales to stage management, is crucial.

Additionally, problem-solving skills, the ability to work under pressure, and a passion for the arts are also beneficial.

 

Do Assistant Theater Managers need a degree?

While a degree is not mandatory, many Assistant Theater Managers hold a degree in Theater Arts, Arts Administration, or a related field.

Such degrees provide a comprehensive understanding of theater operations which can be beneficial for the role.

However, practical experience in theater management can be equally valuable.

 

What should you look for in an Assistant Theater Manager resume?

An Assistant Theater Manager’s resume should demonstrate experience in theater operations or administration.

This could be through previous roles in theater management, stage management, or even front-of-house roles.

Strong leadership and communication skills should be evident, as well as the ability to work effectively in a fast-paced, dynamic environment.

 

What qualities make a good Assistant Theater Manager?

A good Assistant Theater Manager is passionate about theater and has a solid understanding of all aspects of theater operations.

They are strong leaders, able to motivate and manage a team effectively.

They are problem solvers, able to quickly resolve any issues that may arise.

Moreover, they have excellent customer service skills and are dedicated to providing an outstanding theater experience for all patrons.

 

What are the daily duties of an Assistant Theater Manager?

The daily duties of an Assistant Theater Manager may include supervising theater staff, coordinating schedules, managing ticket sales, overseeing customer service, assisting with stage management, and ensuring the theater is well-maintained and clean.

They may also assist with budgeting and financial management, as well as liaising with production companies and distributors.

 

Conclusion

And there we have it!

Today, we’ve taken a spotlight to the role that truly orchestrates the magic behind every theatrical production: the assistant theater manager.

But guess what?

It’s not just about managing schedules and overseeing rehearsals.

It’s about creating captivating performances, one scene at a time.

With our detailed assistant theater manager job description template and real-life examples, you’re all set to make your entrance.

But why stop at the stage door?

Immerse yourself further with our job description generator. It’s your next cue to creating meticulously detailed listings or honing your resume to perfection.

Remember:

Every scene you manage contributes to the grand spectacle.

Let’s create that magic. Together.

How to Become an Assistant Theater Manager (Complete Guide)

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