Auto Glass Technician Job Description [Updated for 2025]

In this fast-paced automotive industry, the focus on Auto Glass Technicians has never been more pronounced.

Advancements in vehicle technology persist, and with each innovation, the demand for skilled individuals who can install, repair, and maintain our automotive glass components escalates.

But let’s delve deeper: What’s truly expected from an Auto Glass Technician?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the intricacies of auto glass technology,

You’re in the right place.

Today, we present a customizable Auto Glass Technician job description template, crafted for effortless posting on job boards or career sites.

Let’s get started right away.

Auto Glass Technician Duties and Responsibilities

Auto Glass Technicians are responsible for repairing, replacing, and installing vehicle glass.

They must also adhere to safety standards to ensure the proper functionality of all vehicle glass components.

The duties and responsibilities of an Auto Glass Technician include:

• Evaluating the extent of a vehicle’s glass damage
• Determining whether the glass can be repaired or if it needs to be replaced
• Applying repair solutions to chipped or cracked windshields
• Removing damaged glass and cleaning the area before installing new glass
• Sealing the new glass to ensure it is waterproof and secure
• Inspecting the installed glass to ensure it meets safety and quality standards
• Using various tools and equipment to remove and install glass
• Providing customers with estimates for glass repair or replacement
• Maintaining an inventory of glass and related supplies
• Adhering to all safety regulations and procedures

 

Auto Glass Technician Job Description Template

Job Brief

We are seeking a skilled Auto Glass Technician to join our team.

You will be responsible for repairing and replacing automotive glass in accordance with industry standards.

Your duties will include assessing damage, selecting appropriate glass for replacement, and ensuring all installations are secure and leak-free.

The ideal candidate should be proficient in using hand tools and have a keen eye for detail.

You should also have excellent customer service skills and the ability to work independently.

 

Responsibilities

• Inspect windshields and other automotive glass for damage
• Select appropriate glass and tools for each repair or replacement
• Remove broken or damaged glass carefully to prevent further damage
• Install new automotive glass efficiently and securely
• Ensure all installations are leak-free
• Use primers and adhesives as required
• Explain the repair process and time estimates to customers
• Ensure all work complies with industry safety standards
• Keep work area clean and organized
• Stay current with industry trends and best practices

 

Qualifications

• Proven work experience as an Auto Glass Technician
• Proficiency in using hand tools and other specialized auto repair tools
• Excellent attention to detail
• Strong customer service skills
• Good physical fitness, able to lift heavy objects
• Ability to work independently and meet deadlines
• High school diploma or equivalent
• Certification from the National Glass Association is a plus

 

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Continuing education opportunities

 

Additional Information

• Job Title: Auto Glass Technician
• Work Environment: Garage setting. Some travel may be required for mobile services.
• Reporting Structure: Reports to the Shop Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $30,000 minimum to $50,000 maximum
• Location: [City, State] (specify the location or indicate if mobile)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Auto Glass Technician Do?

Auto Glass Technicians often work for automobile repair shops, dealerships, or independently offering mobile services.

Their primary role involves the repair and replacement of car windows and windshields.

They are responsible for inspecting the auto glass damage, determining whether it can be repaired or needs replacement, and executing the required service using specialized tools and techniques.

Typically, they remove broken glass, apply urethane to the vehicle’s frame, install new windshields or windows, and clean up the job area, including any broken glass.

Auto Glass Technicians also handle windshield treatments like applying rain repellents and conducting windshield wiper maintenance.

Additionally, they often work with clients’ insurance companies to handle claims related to auto glass work.

They need to ensure the job’s safety and quality, complying with industry standards and regulations.

Customer service is a significant part of their job as they need to explain to clients the necessary repairs or replacements, answer questions, and provide advice on auto glass care.

 

Auto Glass Technician Qualifications and Skills

Auto Glass Technicians use a variety of technical skills, soft skills, and industry knowledge to repair and replace auto glass, including:

• Technical knowledge in handling, measuring, cutting, and installing automotive glass to ensure a safe and effective fit.
• Physical stamina and strength to lift heavy glass materials and work in various physical conditions.
• Proficiency in using tools for glass cutting, smoothing, and installation to deliver quality workmanship.
• Problem-solving skills to determine the most effective solution for damaged auto glass, taking into account safety and cost considerations.
• Attention to detail to ensure precise measurements and installations, and to spot potential issues before they become bigger problems.
• Interpersonal skills to communicate effectively with clients, understand their concerns and provide excellent customer service.
• Time management skills to complete tasks efficiently and within scheduled appointments.
• Knowledge of safety protocols to prevent accidents while working with glass and sharp tools.
• Willingness to continually update knowledge and skills about the latest industry practices and technologies.

 

Auto Glass Technician Experience Requirements

Auto Glass Technicians often begin their career in vocational schools or community colleges where they learn the basics of automotive repair and maintenance, including auto glass installation and repair.

This theoretical and practical training usually lasts for up to two years.

Many technicians may also gain experience through an apprenticeship program, working under the supervision of experienced technicians.

Here, they learn valuable hands-on skills such as assessing the damage, determining the type of repair, and understanding different types of auto glass.

Entry-level Auto Glass Technicians may have a year or two of experience, often through internships or part-time roles in auto repair shops.

Their experience typically includes the use of manual and power tools, adhesives, and various types of auto glass.

Auto Glass Technicians with 3 or more years of experience usually have advanced their skills and can handle complex jobs like replacing the entire windshields or working with specialized types of glass, like laminated or tinted glass.

Those with over 5 years of experience may have managerial or team-lead experience, demonstrating leadership skills in coordinating tasks, training new technicians, and ensuring quality workmanship and customer satisfaction.

 

Auto Glass Technician Education and Training Requirements

Auto Glass Technicians are typically required to have a high school diploma or equivalent.

Many of these professionals start their career through on-the-job training, where they learn the necessary skills under the guidance of experienced technicians.

This can include learning how to remove, repair, and install vehicle glass, as well as how to use the tools and equipment of the trade.

In addition to on-the-job training, there are also technical schools and community colleges that offer courses in auto glass installation and repair.

These courses can provide a deeper knowledge of the trade, including an understanding of the materials used and safety procedures.

While not always required, certification can be beneficial for Auto Glass Technicians.

The National Glass Association (NGA) offers a certification program for these professionals, which can help enhance their skills and make them more attractive to potential employers.

Continued education is also beneficial in this field, as it allows technicians to stay up to date with the latest techniques and technologies in auto glass repair and installation.

Additionally, Auto Glass Technicians need to have good manual dexterity, an eye for detail, and strong customer service skills.

They also need to be able to work in various weather conditions, as they often perform repairs and installations outdoors.

 

Auto Glass Technician Salary Expectations

An Auto Glass Technician can expect to earn an average salary of $39,460 (USD) per year.

The actual earnings may differ based on factors such as experience, certifications, the size and location of the employer, and the complexity of the work involved.

 

Auto Glass Technician Job Description FAQs

What skills does an Auto Glass Technician need?

Auto Glass Technicians should possess strong mechanical skills and have an eye for detail to accurately assess and repair auto glass.

They should also have excellent hand-eye coordination and physical stamina to handle the physical nature of the job.

Communication and customer service skills are important, as technicians often interact directly with customers.

 

Do Auto Glass Technicians need specific qualifications?

While a high school diploma or equivalent is typically required, specific training for Auto Glass Technicians can often be gained on the job.

However, some positions may require previous experience or vocational training in auto glass repair and replacement.

Certifications from organizations like the National Glass Association can also be beneficial.

 

What should you look for in an Auto Glass Technician resume?

Look for prior experience in auto glass repair and replacement on a resume.

This includes familiarity with different types of auto glass and repair techniques.

Certifications or vocational training in auto glass repair can also be a plus.

Other beneficial skills may include customer service experience and physical stamina.

 

What qualities make a good Auto Glass Technician?

A good Auto Glass Technician is detail-oriented, ensuring that each repair or replacement is done accurately to maintain the vehicle’s safety.

They should have strong mechanical skills and the ability to use various tools and equipment.

Good technicians are also reliable, punctual, and have excellent customer service skills.

 

How physically demanding is the Auto Glass Technician job?

The role of an Auto Glass Technician can be physically demanding.

It often requires lifting heavy materials, bending, kneeling, and working in various weather conditions.

Technicians also need good hand-eye coordination to handle small tools and parts accurately.

 

Conclusion

So there you have it.

Today, we’ve shed light on what it truly means to be an auto glass technician.

Guess what?

It’s not just about replacing windshields.

It’s about ensuring safety and precision on the roads, one windshield at a time.

With our go-to auto glass technician job description template and real-world examples, you’re ready to take the next step.

But why not go a step further?

Delve deeper with our job description generator. It’s your key to meticulously crafted listings or polishing your resume to perfection.

Remember:

Every windshield installation is a part of a bigger journey.

Let’s shape that journey. Together.

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