Automotive Workshop Manager Job Description [Updated for 2025]

In the fast-paced world of auto repair, the role of the Automotive Workshop Manager has become indispensable.

As vehicles evolve and become increasingly complex, the need for skilled individuals who can oversee, manage, and ensure the smooth operation of automotive workshops grows.

But let’s delve deeper: What’s truly expected from an Automotive Workshop Manager?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager aiming to outline the perfect candidate,
• Or simply intrigued by the dynamics of managing an automotive workshop,

You’re at the right spot.

Today, we present a customizable Automotive Workshop Manager job description template, designed for easy posting on job boards or career sites.

Let’s get started.

Automotive Workshop Manager Duties and Responsibilities

Automotive Workshop Managers oversee the daily operations of automotive service departments.

They coordinate and direct all the activities of a workshop, manage staff, handle customer satisfaction, and ensure the efficiency of the workshop.

The main duties and responsibilities include:

• Overseeing the inspection and testing of vehicles to ensure the efficiency and functionality of all systems
• Establishing and implementing operational procedures and policies in the workshop
• Planning and coordinating all workshop activities, including scheduling appointments and allocating tasks to technicians
• Ensuring compliance with health and safety regulations and maintaining a safe and efficient workshop environment
• Managing the workshop budget, ensuring quality, and controlling costs
• Training staff on new technology or machinery, workshop procedures, and safety protocols
• Communicating with clients about vehicle problems, maintenance plans, and repair options
• Managing inventory of tools, parts and equipment, and ordering new supplies as needed
• Maintaining a high level of customer satisfaction by handling customer complaints promptly and professionally
• Keeping up-to-date with the latest industry developments and trends

 

Automotive Workshop Manager Job Description Template

Job Brief

We are looking for a dynamic and experienced Automotive Workshop Manager to oversee the daily operations of our workshop.

The ideal candidate will be responsible for supervising staff, dealing with customers, ordering parts, ensuring quality control, and managing budgets.

The successful candidate must demonstrate a strong understanding of all automotive systems, exceptional leadership skills, and a clear commitment to customer satisfaction.

 

Responsibilities

• Manage the daily operations of the automotive workshop
• Coordinate and supervise the activities of the workshop personnel
• Ensure quality control in all repair and maintenance services
• Implement and monitor health and safety regulations
• Manage customer relations and handle customer complaints
• Monitor and order necessary supplies and parts
• Manage workshop budget and ensure cost-effectiveness
• Recruit, mentor, and train new workshop staff
• Keep updated on new automotive technologies and trends
• Ensure all work complies with automotive industry standards and regulations

 

Qualifications

• Proven experience as an Automotive Workshop Manager or similar role
• Knowledge of mechanical aspects of vehicles
• Strong leadership and customer management abilities
• Ability to handle and resolve conflicts
• Experience with automotive management software
• Understanding of safety and environmental standards
• Effective communication skills
• Diploma in Automotive Engineering, Business Management or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Continuing education opportunities

 

Additional Information

• Job Title: Automotive Workshop Manager
• Work Environment: This position requires working in a fast-paced workshop setting. May need to work extended hours or weekends based on business needs.
• Reporting Structure: Reports to the Service Director.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $50,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Automotive Workshop Manager Do?

Automotive Workshop Managers oversee the operations of vehicle repair and maintenance shops.

They can work in a variety of settings from car dealerships to independent garages.

Their primary responsibility is to ensure the efficient and effective running of the workshop.

This involves supervising and organizing the workflow, allocating tasks to technicians based on their skill level and the complexity of the job, and ensuring that repairs and maintenance are carried out to the highest standard.

Automotive Workshop Managers are also responsible for maintaining an inventory of parts and equipment, ordering new supplies as needed, and ensuring the workshop complies with health and safety regulations.

They interact directly with customers, providing estimates for work, explaining the nature of repairs and services, and addressing any concerns or complaints.

Further, they are responsible for staff training and development, ensuring the team is up to date with the latest automotive technology and repair techniques.

Finally, as part of their managerial role, Automotive Workshop Managers monitor the workshop’s financial performance, set budgets, and identify ways to increase profitability without compromising on service quality.

 

Automotive Workshop Manager Qualifications and Skills

An Automotive Workshop Manager should possess the necessary skills and qualifications that cater to the diverse needs of the role, including:

• Technical knowledge of automotive systems and the ability to understand and diagnose vehicle issues.
• Strong leadership skills to manage, train, and motivate a team of mechanics and other automotive professionals.
• Excellent communication skills to interact with customers, staff, and suppliers, ensuring clear and concise information exchange.
• Problem-solving and decision-making skills to handle workshop challenges, customer complaints, and make effective business decisions.
• Business acumen to manage workshop operations, including inventory management, financial planning, and performance monitoring.
• Customer service skills to ensure customer satisfaction, manage customer relations, and boost business growth.
• Organizational skills to schedule service appointments, manage multiple tasks and ensure the smooth running of the workshop.
• Awareness of health and safety regulations to ensure the safety of staff and customers in the workshop.

 

Automotive Workshop Manager Experience Requirements

Automotive Workshop Managers ideally have several years of experience in the automotive industry, with some of this time spent in a supervisory or managerial capacity.

This is crucial as it provides a comprehensive understanding of the technical aspects of the business and also acquaints them with the nuances of customer service and team management.

Entry-level candidates should have at least 3 to 4 years of experience in the automotive field.

This could be as a Mechanic, Automotive Technician, or in a similar role where they gain comprehensive knowledge about vehicle repair and maintenance.

For those candidates with 5 to 6 years of experience, they should have worked in roles that develop their supervisory skills and knowledge in managing workshop operations.

This could be as a Workshop Supervisor or Senior Technician where they have had the opportunity to lead a team.

Candidates with more than 7 years of experience should ideally have hands-on management experience in an automotive workshop setting.

These individuals are likely ready for a full managerial role, where they oversee all aspects of the workshop including staff management, customer service, inventory management, and ensuring compliance with safety regulations.

Furthermore, all Automotive Workshop Manager candidates should ideally have a valid driver’s license and relevant certifications from recognized automotive institutions to show their technical proficiency.

 

Automotive Workshop Manager Education and Training Requirements

Automotive Workshop Managers typically have a minimum of a high school diploma or equivalent, but many employers prefer candidates with postsecondary training or an associate’s degree in automotive service technology or a related field.

Practical experience is crucial for this role, and many Automotive Workshop Managers start their careers as automotive technicians, gaining experience with various vehicles and technologies before transitioning into a managerial role.

In addition to technical skills, a manager in an automotive workshop needs strong customer service, problem-solving, and managerial skills.

They should also be familiar with automotive software programs and technology.

Certifications can demonstrate a candidate’s expertise and commitment to the field.

Many Automotive Workshop Managers obtain certifications from organizations like the National Institute for Automotive Service Excellence (ASE).

These certifications require passing an exam and can cover various aspects of automotive repair and service.

Continued education is also important in this role as automotive technology evolves rapidly.

Many managers take part in training programs and courses throughout their careers to stay up-to-date with the latest advancements in automotive technology.

Some employers may also require their workshop managers to have a valid driver’s license and a clean driving record.

 

Automotive Workshop Manager Salary Expectations

An Automotive Workshop Manager can expect to earn an average salary of $60,120 (USD) per year.

The actual earnings may fluctuate based on factors such as the size and location of the workshop, the manager’s level of experience in the industry, and the number of employees under their supervision.

 

Automotive Workshop Manager Job Description FAQs

What skills does an Automotive Workshop Manager need?

Automotive Workshop Managers should have excellent organizational and leadership skills as they will be managing a team of technicians.

They should also possess strong knowledge of mechanical and automotive parts, as well as the functionality of various vehicles.

Good communication and customer service skills are also essential as they interact with clients regularly.

 

Do Automotive Workshop Managers need a degree?

While a degree is not necessarily required, having a degree in automotive service technology or a related field can be advantageous.

However, experience in the automotive field is usually more important.

Some positions may require certifications such as Automotive Service Excellence (ASE).

 

What should you look for in an Automotive Workshop Manager resume?

Look for experience in automotive repair or service, as well as any managerial experience.

A good Automotive Workshop Manager candidate should have proven experience in managing a team, understanding automotive systems, and providing excellent customer service.

Certifications in automotive service or repair would also be beneficial.

 

What qualities make a good Automotive Workshop Manager?

A good Automotive Workshop Manager should be a great problem solver with the ability to diagnose and fix issues efficiently.

They should have excellent leadership skills and the ability to manage and motivate a team.

They should also be customer-oriented and able to communicate effectively with clients, explaining complex automotive issues in a way that’s easy to understand.

 

Is it challenging to hire an Automotive Workshop Manager?

Hiring an Automotive Workshop Manager can be challenging due to the combination of skills needed.

They must have extensive knowledge of vehicles and their systems, plus strong managerial and customer service skills.

Therefore, finding a candidate with the right balance of technical and people management skills can be demanding.

 

Conclusion

And there you have it.

Today, we’ve put the spotlight on the essential role of an automotive workshop manager.

Surprised?

It’s not just about fixing vehicles.

It’s about steering the course of the automotive industry, one workshop at a time.

With our comprehensive automotive workshop manager job description template and real-world examples, you’re ready to accelerate.

But why hit the brakes there?

Keep up the pace with our job description generator. It’s your green light to finely-tuned job listings or revving up your resume to perfection.

Remember:

Every vehicle in the workshop is part of a larger journey.

Let’s drive that future. Together.

How to Become an Automotive Workshop Manager (Complete Guide)

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