AWS Data Center Technician Job Description [Updated for 2024]

aws data center technician job description

In the realm of cloud computing, the role of an AWS Data Center Technician has become increasingly important.

As the cloud continues to evolve and expand, there is a growing demand for skilled professionals who can maintain, troubleshoot, and ensure the seamless operation of our data centers.

But what exactly is expected from an AWS Data Center Technician?

Whether you are:

  • A job seeker trying to understand the core responsibilities of this role,
  • A hiring manager looking to draft the perfect job description,
  • Or simply curious about the behind-the-scenes of cloud data center operations,

You’ve come to the right place.

Today, we present a customizable AWS Data Center Technician job description template, designed for easy posting on job boards or career sites.

Let’s delve right into it.

AWS Data Center Technician Duties and Responsibilities

AWS Data Center Technicians handle the tasks related to maintaining the physical infrastructure of Amazon Web Services data centers.

Their role involves ensuring the smooth running of AWS servers and networks, with their duties and responsibilities including:

  • Installation, maintenance, and repair of servers and network devices
  • Monitoring and troubleshooting the operational issues in the data center
  • Implementing the standard procedures for data center operations
  • Providing hardware support for servers, switches, routers, and other data center-related equipment
  • Conducting regular audits to ensure infrastructure and systems are operating correctly
  • Working closely with on-site management team to manage capacity, reduce operational risk, and improve efficiency
  • Handling data cabling and perform tasks like cable laying, termination, and testing
  • Ensuring compliance with data security guidelines and protocols
  • Documenting standard operating procedures, diagrams, and technical specifications
  • Assisting in the organization and inventory of all hardware assets and parts

 

AWS Data Center Technician Job Description Template

Job Brief

We are seeking a skilled AWS Data Center Technician to join our team.

The successful candidate will be responsible for maintaining data center servers, ensuring all IT systems are operating smoothly, and providing on-site support.

The AWS Data Center Technician will also be responsible for troubleshooting hardware and software issues, installing and configuring software and hardware, managing network servers, and technology tools.

Familiarity with AWS and its services and strong problem-solving skills are required.

 

Responsibilities

  • Maintain and troubleshoot data center infrastructure including servers, storage, and network devices.
  • Ensure all IT systems are operating smoothly and efficiently.
  • Provide on-site technical support and incident management.
  • Install and configure software and hardware.
  • Manage network servers and technology tools.
  • Set up accounts and workstations.
  • Monitor performance and maintain systems according to requirements.
  • Ensure security through access controls, backups, and firewalls.
  • Troubleshoot issues and outages.
  • Upgrade systems with new releases and models.
  • Develop expertise to train staff on new technologies.

 

Qualifications

  • Proven experience as a Data Center Technician or similar role.
  • Experience with databases, networks (LAN, WAN), and patch management.
  • Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
  • Experience with AWS and its services.
  • Ability to create scripts in Python, Perl or other language.
  • Familiarity with various operating systems and platforms.
  • Resourcefulness and problem-solving aptitude.
  • Excellent communication skills.
  • BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus.

 

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities

 

Additional Information

  • Job Title: AWS Data Center Technician
  • Work Environment: This role requires work in a data center environment with some physical activity, such as bending, lifting equipment, etc.
  • Reporting Structure: Reports to the Data Center Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $60,000 minimum to $85,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an AWS Data Center Technician Do?

AWS Data Center Technicians are specialized professionals who primarily work in the data centers of Amazon Web Services, a leading provider of cloud computing solutions.

Their main role is to maintain the infrastructure of the data center and ensure its smooth operation.

This includes the management of servers, network devices, and storage systems.

They are responsible for both hardware and software troubleshooting, resolving technical issues, and ensuring the optimal performance of data center services.

This often involves diagnosing and repairing faulty equipment, installing and configuring hardware, and performing regular system checks and updates.

Additionally, AWS Data Center Technicians perform regular preventive maintenance tasks to minimize potential system failures.

These tasks can involve cleaning and inspecting equipment, upgrading firmware, and replacing worn-out components.

They work closely with other IT professionals, such as network engineers and systems administrators, to set up and maintain the network infrastructure.

They also collaborate with other teams to support large-scale projects and initiatives.

Furthermore, they are expected to adhere to safety procedures and standards, ensuring the data center environment is safe and secure.

They are also responsible for documenting their work and maintaining accurate inventory records.

Finally, AWS Data Center Technicians play a crucial role in incident management.

They respond to emergencies, prioritize issues based on their impact, and take necessary actions to restore services as quickly as possible.

 

AWS Data Center Technician Qualifications and Skills

An AWS Data Center Technician should have the skills and qualifications that align with the job description, such as:

  • Technical understanding of data center operations including systems, databases, networks, firewalls, and encryption.
  • Experience with AWS services and technologies such as EC2, S3, RDS, and VPC.
  • Proficient in operating systems such as Linux and Windows as well as having working knowledge of networking protocols and components including TCP/IP, DNS, HTTP, routers, and switches.
  • Exceptional problem-solving skills for troubleshooting and resolving hardware, software, and networking issues.
  • Attention to detail and the ability to work on multiple tasks simultaneously with accuracy and efficiency.
  • Strong interpersonal and communication skills for interacting with different teams, conveying technical information in a clear and understandable manner, and providing excellent customer service.
  • Physical stamina to manage server equipment, including installation and removal.
  • Understanding of ITIL processes and how they are used in a data center environment.
  • Ability to work in a fast-paced and demanding environment, often in shifts and on call for emergencies.

 

AWS Data Center Technician Experience Requirements

Entry-level AWS Data Center Technicians are usually required to have at least 1-2 years of experience in IT operations or relevant experience in a computer or IT service setting.

This can include internships, part-time roles, or full-time positions in server hardware troubleshooting and maintenance.

Mid-level candidates are often expected to have 3-5 years of experience in data center operations, including troubleshooting of servers, network devices, and basic network troubleshooting.

They will have developed their skills in areas like Linux systems, hardware components, and network protocols.

Candidates with more than 5 years of experience are likely to have in-depth knowledge and hands-on experience with AWS services, cloud computing platforms, and IT infrastructure.

They may have also managed small teams or projects, making them suitable for senior or supervisory roles.

In addition, all levels of AWS Data Center Technicians should be familiar with common scripting languages, data center processes, and have a solid understanding of AWS principles and services.

Certifications such as AWS Certified SysOps Administrator or AWS Certified Solutions Architect can further enhance a candidate’s qualifications.

 

AWS Data Center Technician Education and Training Requirements

AWS Data Center Technicians typically have a bachelor’s degree in computer science, information technology, or a related field.

Hands-on experience is also important in this role, and many technicians start their careers in entry-level IT positions to build this experience.

Specialized knowledge in areas such as networking, hardware, or Linux/Unix administration is often required, and a background in data center operations is also highly beneficial.

Some positions may require a specific certification such as a Cisco Certified Network Associate (CCNA) or a CompTIA Network+ certification.

Furthermore, Amazon Web Services (AWS) offers its own set of certifications that could make a candidate more competitive for these roles.

The AWS Certified Solutions Architect or AWS Certified SysOps Administrator certifications, for example, demonstrate expertise in managing and operating systems on AWS.

On-the-job training is often provided, but a strong foundational knowledge and experience in IT are typically expected.

Continuing education is also important in this role due to the rapidly evolving nature of technology and cloud services, and many technicians seek out additional training and certifications throughout their careers.

 

AWS Data Center Technician Salary Expectations

An AWS Data Center Technician earns an average salary of $68,830 (USD) per year.

The actual income can fluctuate based on factors such as years of experience, level of expertise, certifications, and the geographical location of the job.

 

AWS Data Center Technician Job Description FAQs

What skills does an AWS Data Center Technician need?

An AWS Data Center Technician should have strong problem-solving abilities, as well as knowledge of data center infrastructure and operations.

This includes familiarity with server hardware technology, networking, and physical infrastructure.

They should also have good communication skills to effectively interact with a team and various stakeholders.

 

Do AWS Data Center Technicians need a degree?

Most employers prefer AWS Data Center Technicians to have a degree in Information Technology, Computer Science, or a related field.

However, relevant work experience can sometimes be considered in lieu of formal education.

Additional certifications, such as those offered by AWS, may also be beneficial.

 

What should you look for in an AWS Data Center Technician resume?

A resume for this role should demonstrate solid technical skills, especially in areas of server hardware technologies and data center operations.

It should detail experiences with troubleshooting, hardware installations, and network configuration.

Knowledge of AWS services and infrastructure is essential.

Certifications related to AWS or data centers, such as AWS Certified Solutions Architect, are also valuable.

 

What qualities make a good AWS Data Center Technician?

A good AWS Data Center Technician is detail-oriented, able to identify and troubleshoot issues efficiently.

They should be able to work independently, but also be effective team players when collaborating on larger projects.

Good communication skills are crucial, as they will need to explain complex technical information to colleagues and stakeholders.

They should also be comfortable working in a fast-paced and sometimes physically demanding environment.

 

What are the daily duties of an AWS Data Center Technician?

Daily duties of an AWS Data Center Technician include maintaining and monitoring server environments, performing hardware installations, troubleshooting, and repairs, and responding to service outages and interruptions.

They may also conduct routine inspections, participate in system upgrades, and liaise with remote teams to coordinate larger scale projects.

 

Conclusion

And there you have it.

Today, we’ve illuminated the intricate world of an AWS Data Center Technician.

Guess what?

It’s not just about managing data.

It’s about shaping the digital infrastructure, one data packet at a time.

With our tailor-made AWS Data Center Technician job description template and real-world examples, you’re ready to take the leap.

But don’t halt your momentum now.

Immerse yourself further with our job description generator. It’s your stepping stone to creating precise job listings or refining your resume to excellence.

Remember:

Every data packet is a piece of the larger digital puzzle.

Let’s build that future. Together.

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