Bike Share Program Coordinator Job Description [Updated for 2025]
In the era of sustainable transportation, the focus on Bike Share Program Coordinators has become ever more prominent.
As environmental consciousness grows, so does the demand for proficient individuals who can manage, develop, and promote our bike-sharing initiatives.
But what does the role of a Bike Share Program Coordinator truly entail?
Whether you are:
- A job seeker looking to understand the core aspects of this position,
- A hiring manager drafting the perfect candidate profile,
- Or simply curious about the intricacies of bike share program coordination,
You’ve come to the right place.
Today, we present a customizable Bike Share Program Coordinator job description template, created for easy posting on job boards or career sites.
Let’s dive right in.
Bike Share Program Coordinators are responsible for overseeing the operations and maintenance of a bike share program.
They work with various stakeholders and perform administrative and logistical tasks to ensure the smooth running of the program.
Their duties and responsibilities include:
- Overseeing the daily operations of the bike share program
- Coordinating with local government bodies, community groups and other stakeholders
- Managing bike maintenance and repair schedules
- Ensuring user safety and providing guidelines for bike usage
- Developing and implementing strategies to increase program membership and usage
- Monitoring and reporting on program metrics and performance
- Handling customer complaints and queries
- Organizing and overseeing promotional events and campaigns
- Maintaining an inventory of bikes and equipment
- Working with marketing and outreach teams to promote the program
- Ensuring compliance with local traffic and safety laws
Job Brief
We are seeking an organized and dynamic Bike Share Program Coordinator to oversee all aspects of our community-oriented bike sharing program.
The coordinator will be responsible for managing operations, coordinating with stakeholders, and strategizing for program growth and development.
The ideal candidate will have a strong commitment to sustainable transportation, excellent organizational skills, and the ability to manage complex projects.
Knowledge about bike maintenance and safety regulations will be a plus.
Responsibilities
- Oversee daily operations of the bike share program
- Coordinate with local government, businesses, and community organizations for partnerships
- Develop and implement strategies for program expansion
- Manage inventory of bicycles and equipment
- Ensure adherence to safety regulations and standards
- Organize community outreach events to promote the program
- Monitor and report on program usage and performance
- Handle program budget and financial planning
- Assess and address maintenance needs for bikes and docking stations
- Train and supervise program staff
Qualifications
- Proven experience in program or project management
- Familiarity with bike share programs or other shared mobility services
- Strong organizational and leadership skills
- Ability to manage budgets and understand financial reports
- Excellent communication and interpersonal skills
- Knowledge of bike safety and maintenance is a plus
- BSc/BA in business administration, management, or relevant field
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Paid time off
- Employee wellness program
- Access to company bike share program
Additional Information
- Job Title: Bike Share Program Coordinator
- Work Environment: Office setting with frequent outdoor work and travel within the community. Must be comfortable with biking as a mode of transportation.
- Reporting Structure: Reports to the Director of Community Programs.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $45,000 minimum to $65,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
A Bike Share Program Coordinator is typically employed by a city, municipality, university, or a private company to oversee the organization’s bike share program.
The main task is to ensure the smooth operation of the bike share program.
This includes managing the distribution of bikes across various docking stations, ensuring that there are enough bikes available at high-demand areas and times, and coordinating the maintenance and repair of the bikes.
They work closely with other transportation planners, local businesses, community organizations, and government officials to improve the bike share system and increase its usage.
This could involve analyzing usage data, conducting outreach events, and implementing promotional campaigns.
They also handle customer service issues, such as complaints about broken bikes or docking stations, and they may be responsible for handling lost and found items.
The Bike Share Program Coordinator is also often responsible for ensuring that the program complies with all relevant laws and regulations, such as safety standards and accessibility requirements.
Finally, they may also be involved in strategic planning for the future of the bike share program, such as planning for expansion or upgrading the bike fleet.
A successful Bike Share Program Coordinator should possess the following skills and qualifications:
- Project management skills to oversee and coordinate all aspects of the bike share program, from implementation to daily operations.
- Strong knowledge of cycling and bicycle maintenance to ensure the bikes are safe and in good working condition.
- Interpersonal and communication skills to liaise with various stakeholders, including city officials, community groups, and users of the bike share program.
- Problem-solving skills to address any issues that arise, such as bike theft, vandalism, or operational problems.
- Planning and organizational skills to manage the distribution and availability of bikes across different locations.
- Understanding and familiarity with local transportation regulations and cycling infrastructure.
- Customer service skills to address user complaints and feedback, and provide assistance as needed.
- Ability to use data analysis tools to monitor the program’s performance and make necessary improvements.
- Physical fitness to handle bike inspections, maintenance, and repositioning as necessary.
Entry-level Bike Share Program Coordinators may have 1 to 2 years of experience in community organization, transportation planning, or customer service roles, often through internships, part-time roles, or volunteer work.
Candidates with more than 2 years of experience likely have gained proficiency in coordinating and managing shared mobility programs, bike operations, or similar transportation projects.
They may have also developed skills in stakeholder engagement, project management, and problem-solving.
Those with more than 4 years of experience are usually proficient in strategic planning and developing operational frameworks for bike share programs.
They may have demonstrated leadership skills and have been involved in coordinating large-scale projects or managing teams.
In general, Bike Share Program Coordinators should have strong communication skills, an understanding of sustainable transportation systems, and a passion for promoting cycling within communities.
A degree in urban planning, environmental science, transportation, or a related field can also be beneficial.
A Bike Share Program Coordinator typically holds a bachelor’s degree in urban planning, environmental studies, business administration, or another related field.
They need to have strong organizational and project management skills, along with a comprehensive understanding of bike share operations and maintenance.
Having practical experience in bicycle mechanics, fleet management, or sustainable transportation is often highly beneficial.
Some positions may require knowledge in data analysis and GIS mapping tools, to aid in the evaluation and strategic planning of bike share programs.
Although not obligatory, certifications in project management or sustainable transport planning can offer a competitive edge and underscore a candidate’s commitment to professional development.
A candidate with a master’s degree in urban or transportation planning may be favored for roles that involve strategic planning and policy-making for bike share programs.
Experience in community outreach, public speaking, and liaising with diverse stakeholders is also valuable in this role.
A Bike Share Program Coordinator can expect to earn an average salary of $49,000 (USD) per year.
However, the actual salary can significantly vary based on factors such as work experience, the size and location of the bike share program, and the specific responsibilities associated with the role.
Bike Share Program Coordinators need strong organizational and project management skills to handle the logistics of running the program.
They should have excellent communication and interpersonal skills to liaise with stakeholders, community members, and team members.
Knowledge of cycling, local transportation regulations, and community engagement principles is also essential.
While a degree isn’t strictly necessary, most Bike Share Program Coordinators have a Bachelor’s degree in fields like Urban Planning, Business Administration, or Public Health.
Some positions may require knowledge of bicycle mechanics or transportation infrastructure, which can be acquired through relevant coursework or work experience.
Look for experience in project management, community engagement, and urban planning.
Certifications in project management or bicycle mechanics could be a bonus.
If the candidate has worked in similar roles, like coordinating community outreach programs or working in sustainable transportation, it can be a significant advantage.
A good Bike Share Program Coordinator is passionate about community engagement and sustainable transportation.
They are proactive, detail-oriented, and have excellent problem-solving abilities.
They should also have strong leadership skills to manage teams and coordinate with various stakeholders.
Being familiar with the local community and its transportation needs can also be beneficial.
A Bike Share Program Coordinator plays a vital role in promoting sustainable transportation and reducing carbon emissions in the community.
They organize events and campaigns to raise awareness about the benefits of bicycling and encourage more people to use bike-sharing programs.
They may also work with local authorities to improve cycling infrastructure, making the community more bike-friendly.
They can also foster partnerships with local businesses and organizations for mutual benefits.
Conclusion
And there we have it.
Today, we’ve embarked on a journey to truly understand what it means to be a Bike Share Program Coordinator.
Surprise, surprise!
It’s not just about managing bicycles.
It’s about shaping sustainable urban mobility, one bike ride at a time.
Armed with our versatile Bike Share Program Coordinator job description template and real-world examples, you’re ready to pedal ahead.
But why not go the extra mile?
Explore further with our job description generator. It’s your ultimate resource for crafting precise job listings or honing your resume to perfection.
Remember:
Every bike ride contributes to a greener cityscape.
Let’s revolutionize urban mobility. Together.
How to Become a Bike Share Program Coordinator (Complete Guide)
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