Billing Operations Analyst Job Description [Updated for 2025]

In the ever-evolving world of finance, the role of a Billing Operations Analyst has become increasingly pivotal.

As business transactions become more complex, the need for skilled professionals who can streamline, optimize, and safeguard our billing operations grows more urgent.

But let’s delve deeper: What’s truly expected from a Billing Operations Analyst?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager mapping out the perfect candidate,
• Or simply curious about the intricacies of billing operations,

You’re in the right place.

Today, we present a tailor-made Billing Operations Analyst job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Billing Operations Analyst Duties and Responsibilities

Billing Operations Analysts work to ensure smooth and accurate billing processes within a company.

They use their analytical skills and understanding of billing procedures to monitor and analyze billing operations, resolve billing issues, and recommend improvements.

Their duties and responsibilities include:

• Analyzing and monitoring billing operations to ensure accuracy and efficiency
• Identifying and resolving billing errors and discrepancies
• Working with other departments to verify billing data
• Creating and updating detailed reports on billing activity
• Ensuring that billing practices comply with regulations and standards
• Maintaining up-to-date knowledge of billing procedures, rate changes and relevant state and federal regulations
• Assisting with audits and providing information on billing processes as needed
• Recommending process improvements to optimize billing procedures
• Working closely with the customer service team to resolve customer billing inquiries and disputes
• Training other staff members on billing procedures and best practices

 

Billing Operations Analyst Job Description Template

Job Brief

We are looking for a detail-oriented Billing Operations Analyst to oversee our billing operations.

The Billing Operations Analyst responsibilities include managing daily billing transactions, monitoring accounts receivable, and ensuring that invoices are sent out accurately and promptly.

The ideal candidate will be able to work closely with other departments to improve current billing systems and processes.

A successful Billing Operations Analyst should have a degree in Finance or a related field, strong analytical skills, and a deep understanding of billing procedures and software.

 

Responsibilities

• Oversee and streamline billing and collections processes
• Plan and implement quality assurance for all processes
• Manage daily billing transactions to ensure that they are accurately processed
• Monitor accounts receivable to identify outstanding debts
• Work closely with other departments to improve current billing systems and processes
• Perform audits on billing activities to ensure compliance with standards and regulations
• Prepare and present reports on billing activities and collections progress

 

Qualifications

• A bachelor’s degree in finance, accounting, or a related field
• Proven experience as a Billing Analyst or similar role
• Strong knowledge of billing procedures and software
• Excellent mathematical and analytical skills
• Detail-oriented with strong organizational skills
• Proficient in data analysis and reporting

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Billing Operations Analyst
• Work Environment: Office setting with options for remote work. Occasional travel may be required for meetings or training.
• Reporting Structure: Reports to the Billing Operations Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Billing Operations Analyst Do?

Billing Operations Analysts typically work in the finance department of corporations across various industries.

Their primary responsibility is to manage and perform analysis on company billing systems.

They work closely with other financial analysts and departments to ensure that all the invoices generated by the company are accurate and are sent out in a timely manner.

They also rectify any discrepancies or errors in the invoices and ensure that all billing information is updated in the system.

Their job is to analyze the company’s billing procedures and suggest ways to improve efficiency and accuracy.

This can involve running regular checks on the billing system, tracking billing metrics, and preparing financial reports.

They may also be involved in creating and implementing new billing systems or procedures, as well as training staff on these new procedures.

Billing Operations Analysts also play a key role in revenue recognition, which involves ensuring that the company’s revenue is accurately represented and in compliance with financial regulations and standards.

Furthermore, they handle any customer inquiries or disputes related to billing, and work towards resolving them in a satisfactory manner.

 

Billing Operations Analyst Qualifications and Skills

A Billing Operations Analyst requires a blend of technical expertise, analytical skills, and industry knowledge, including:

• Proficiency in billing systems and software to effectively manage and maintain billing operations.
• Strong analytical skills to analyze billing processes, identify discrepancies, and propose solutions for improvements.
• Exceptional attention to detail to ensure accuracy in invoice preparation, validation, and discrepancy resolution.
• Good communication skills to interface with internal and external stakeholders, explaining billing information clearly and resolving any queries.
• Understanding of financial and accounting principles to accurately handle billing data and financial reports.
• Problem-solving skills to effectively deal with billing and financial discrepancies, system errors, and other related issues.
• Time management skills to meet deadlines for billing cycles and reporting.
• Ability to work collaboratively with other departments such as sales, customer service, and IT to ensure seamless billing operations.
• Comfort with data analysis tools and spreadsheets to gather and interpret billing data.

 

Billing Operations Analyst Experience Requirements

Entry-level Billing Operations Analyst candidates often have 1 to 2 years of experience, typically gained through internships or part-time roles in finance, accounting, or billing departments.

They can also gain relevant experience in roles such as Billing Coordinator, Billing Clerk, or Accounts Receivable Associate.

Candidates with more than 2 years of experience are usually expected to have developed a good understanding of billing procedures, regulatory compliance, and financial software systems.

They should also have experience in analyzing and resolving complex billing issues, and be proficient in preparing detailed billing reports.

Those with over 5 years of experience in the billing operations field may have held a leadership role in their previous position, like a team lead or supervisor.

At this level, they are often expected to have advanced skills in financial reporting, process improvement, and team management.

In addition to these practical experiences, a background in business administration, finance, or a related field can be beneficial, as it offers the necessary theoretical foundation for this role.

 

Billing Operations Analyst Education and Training Requirements

Billing Operations Analysts typically hold a bachelor’s degree in accounting, finance, business administration or a related field.

In-depth knowledge of accounting principles and strong mathematical skills are crucial for this role.

They must also be proficient in the use of billing software and other relevant computer applications.

Certification in accounting or a related field, while not always necessary, can strengthen a candidate’s profile.

Relevant certifications may include Certified Public Accountant (CPA), Certified Management Accountant (CMA), or Certified Billing and Coding Specialist (CBCS).

Some positions, especially those in large corporations or for specialized industries, may require Billing Operations Analysts with a master’s degree in finance or business administration.

Experience with data analysis, financial forecasting, and budgeting processes can also be beneficial.

Continuous professional development and staying updated with the latest financial regulations and billing procedures are crucial to excel in this role.

 

Billing Operations Analyst Salary Expectations

A Billing Operations Analyst earns an average salary of $54,687 (USD) per year.

The actual earnings can fluctuate based on factors such as work experience, academic qualifications, and the location of the job.

The size and industry of the employing company can also impact the salary.

 

Billing Operations Analyst Job Description FAQs

What skills does a Billing Operations Analyst need?

Billing Operations Analysts should possess strong numeracy skills, and the ability to understand and interpret financial data.

They should also have excellent attention to detail for accurate billing processes and strong problem-solving skills to resolve billing discrepancies.

Experience in using financial software and spreadsheets is also essential, as well as excellent communication skills for liaising with other departments and customers.

 

Do Billing Operations Analysts need a degree?

Most employers prefer Billing Operations Analysts to have a bachelor’s degree in finance, accounting, or a related field.

However, some companies may accept candidates with significant experience in billing operations or financial analysis in lieu of a degree.

 

What should you look for in a Billing Operations Analyst resume?

When hiring a Billing Operations Analyst, you should look for a strong background in finance or accounting, ideally with a focus on billing.

Experience with financial software and proficiency in spreadsheets is necessary.

Also, check for a history of handling complex billing processes, resolving discrepancies and working with cross-functional teams.

 

What qualities make a good Billing Operations Analyst?

A good Billing Operations Analyst is organized, meticulous, and has a keen eye for detail to ensure accuracy in billing processes.

Strong problem-solving skills are essential for resolving billing discrepancies.

They should also be excellent communicators, able to liaise effectively with other departments and explain complex billing issues in an understandable way.

The ability to work under pressure and meet strict deadlines is also a critical quality for this role.

 

Is it challenging to hire a Billing Operations Analyst?

The hiring process for a Billing Operations Analyst can be challenging due to the specialized skills and experience required for this role.

To attract qualified candidates, employers may need to offer competitive salaries and opportunities for professional growth.

Additionally, understanding the specific needs and requirements of the company’s billing operations will help you identify the right candidate for the role.

 

Conclusion

So, there you have it.

Today, we’ve shone a spotlight on what it truly means to be a Billing Operations Analyst.

Surprise, surprise?

It’s not merely about crunching numbers.

It’s about strategizing financial operations, one invoice at a time.

Armed with our ready-to-use Billing Operations Analyst job description template and real-life examples, you’re all set to leap forward.

But why halt the momentum?

Go further with our job description generator. It’s your next stepping stone towards fine-tuned job listings or perfecting your resume to precision.

Always remember:

Every invoice processed is part of the broader financial narrative.

Let’s strategize that narrative. Together.

How to Become a Billing Operations Analyst (Complete Guide)

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