Building Operations Manager Job Description [Updated for 2025]

In the modern business landscape, the role of Building Operations Managers is more crucial than ever.

With evolving building technologies and growing environmental considerations, the demand for skilled professionals who can effectively manage, maintain, and enhance our physical infrastructure continues to grow.

But what exactly does the role of a Building Operations Manager entail?

Whether you are:

• A job seeker trying to understand the core responsibilities of this position,
• A hiring manager aiming to craft the perfect job description,
• Or simply curious about the ins and outs of building operations management,

You’ve come to the right place.

Today, we present a customizable Building Operations Manager job description template, designed for easy posting on job boards or career sites.

Let’s dive in.

Building Operations Manager Duties and Responsibilities

Building Operations Managers are primarily responsible for overseeing all the functions related to the operation and maintenance of a building.

They play an essential role in the smooth operation of all building systems and ensures the comfort and safety of occupants.

Their duties and responsibilities include:

• Overseeing daily building operations and maintenance activities
• Planning and coordinating all installations (telecommunications, heat, electricity etc.) and refurbishments
• Ensuring the building meets all health and safety requirements and that facilities comply with legislation
• Inspecting buildings’ structures to determine the need for repairs or renovations
• Managing the upkeep of equipment and supplies to meet health and safety standards
• Supervising all staff facilities staff (custodians, technicians, groundskeepers etc.) and external contractors
• Reviewing utilities consumption and strive to minimize costs
• Planning and coordinating cleaning and maintenance schedules to minimize disruption to building users
• Keeping financial and non-financial records related to building operations
• Responding to emergency situations or breakdowns and organizing repairs

 

Building Operations Manager Job Description Template

Job Brief

We are seeking a dedicated Building Operations Manager to oversee the operational aspects of our facility.

This includes ensuring the smooth running of the building, overseeing the upkeep of equipment and infrastructure, managing maintenance staff, and ensuring compliance with safety regulations.

The ideal candidate will have a thorough understanding of maintenance procedures, health and safety regulations, and vendor management.

 

Responsibilities

• Manage all aspects of building operations and maintenance.
• Ensure all facilities are in compliance with health and safety regulations.
• Manage relationships with contractors and service providers.
• Supervise and lead a team of maintenance staff.
• Plan and manage budgets related to building operations and maintenance.
• Oversee the upkeep of equipment and supplies.
• Implement efficiency measures to reduce operational costs.
• Handle emergencies promptly and efficiently.
• Develop and implement building policies and procedures.
• Conduct regular inspections of the facility to identify and resolve issues.

 

Qualifications

• Proven work experience as a Building Operations Manager or similar role.
• Experience with building management and maintenance.
• Knowledge of health and safety practices and regulations.
• Understanding of budgeting and performance management.
• Excellent organizational and leadership skills.
• Good understanding of technical aspects of property (electricity, HVAC, plumbing etc.)
• BSc/BA in facility management, engineering, business administration or relevant field.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Building Operations Manager
• Work Environment: This is a full-time position located on site. Some after-hours or weekend work may be required in emergency situations.
• Reporting Structure: Reports to the Building Director or Property Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $75,000 minimum to $130,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Building Operations Manager Do?

Building Operations Managers play a crucial role in the maintenance and improvement of residential, commercial, or industrial properties.

They may work for property management companies, corporations, or government entities.

They oversee the daily operations of a building or facility, ensuring that all systems, such as electrical, plumbing, and HVAC, are functioning properly and efficiently.

This includes conducting regular inspections and coordinating necessary maintenance or repairs.

A Building Operations Manager is also responsible for managing a team of maintenance personnel, contractors, or service vendors.

They ensure that all work is completed to the necessary standards and within the appropriate time frame.

They manage budgets related to building operation and maintenance, and may also be tasked with implementing energy-saving measures or sustainability initiatives.

In case of emergencies like power outages, fires, or floods, a Building Operations Manager is responsible for implementing disaster management and recovery plans.

Additionally, they ensure that the building or property complies with all local, state, and federal building codes, regulations, and safety standards.

Building Operations Managers also often serve as the main point of contact for tenants or residents for any building-related issues or concerns.

They need to ensure a high level of tenant satisfaction and respond promptly to any complaints or requests for service.

 

Building Operations Manager Qualifications and Skills

A Building Operations Manager must display a variety of technical and managerial skills in order to oversee and ensure the smooth functioning of building facilities, such as:

• Strong knowledge of building systems, including HVAC, electrical, plumbing, and fire safety systems.
• Exemplary leadership skills to manage and guide the maintenance team efficiently.
• Ability to conduct and analyze building inspections to identify maintenance needs and ensure adherence to safety regulations.
• Strong financial acumen to manage budgets, control costs, and make cost-effective decisions related to building operations.
• Excellent problem-solving skills to quickly and effectively resolve any issues that may arise within the facility.
• Strong communication skills to effectively interact with staff, vendors, and tenants, and to report to senior management.
• Proficiency in using building management software for record keeping, planning, and scheduling maintenance tasks.
• Knowledge and understanding of building codes and regulations to ensure compliance.

 

Building Operations Manager Experience Requirements

Building Operations Managers typically require at least 5 to 7 years of experience in facility management or building operations.

This experience can be gained through roles such as Facility Manager, Building Supervisor, or Maintenance Manager.

Aspiring Building Operations Managers may start their careers in entry-level roles like Maintenance Technician or Building Inspector, where they learn the basics of building operations, maintenance, and repair.

Candidates with 3 to 5 years of experience often have developed their skills in project management, managing building systems, and overseeing maintenance tasks.

They might have additionally gained relevant certifications or licenses in building operations or property management.

Those with more than 7 years of experience may have extensive knowledge of building operations, including managing budgets, overseeing contractors, compliance with safety regulations, and implementing operational procedures.

They may be ready for leadership roles as they would have gained experience in supervising teams, planning for emergencies, and addressing tenant needs promptly.

Some employers may require a Building Operations Manager to have specific certifications such as a Certified Facility Manager (CFM), Certified Professional Maintenance Manager (CPMM), or a Building Operator Certification (BOC).

Additionally, experience with computerized maintenance management systems (CMMS) and building automation systems (BAS) can be an added advantage.

 

Building Operations Manager Education and Training Requirements

Building Operations Managers usually have a bachelor’s degree in business administration, facilities management, or a related field.

They require a solid understanding of building operations, maintenance systems, health and safety regulations, and property management.

Some roles may also require a Building Operations Manager to have knowledge of specific areas such as HVAC, electrical, or plumbing systems.

There are several professional certifications available for Building Operations Managers, such as the Certified Facility Manager (CFM) credential from the International Facility Management Association.

While not mandatory, these certifications can enhance a candidate’s professional standing and demonstrate their commitment to the field.

In addition to these formal qualifications, Building Operations Managers typically need several years of experience in facility or property management.

This role often requires strong leadership, communication, and problem-solving skills.

Ongoing training and professional development is important in this role due to the ever-evolving nature of building technologies and regulations.

 

Building Operations Manager Salary Expectations

The average salary for a Building Operations Manager is $75,373 (USD) per year.

This wage may fluctuate based on factors such as the level of experience, relevant qualifications, location, and the size of the property or properties being managed.

 

Building Operations Manager Job Description FAQs

What skills does a Building Operations Manager need?

Building Operations Managers should have excellent organizational and leadership skills to manage staff and oversee various building operations.

They should also possess technical knowledge of building systems, such as HVAC, plumbing, and electrical systems.

Proficiency in project management, budgeting, and facility management software is also essential.

 

Do Building Operations Managers need a degree?

Most Building Operations Managers have a bachelor’s degree in facilities management, engineering, business administration, or a related field.

However, substantial work experience in facility management or maintenance can sometimes compensate for the lack of a degree.

Many employers also prefer candidates with professional certifications such as the Certified Facility Manager (CFM) or Facility Management Professional (FMP).

 

What should you look for in a Building Operations Manager resume?

When reviewing a Building Operations Manager’s resume, look for a solid educational background in relevant fields and considerable experience in facility or property management.

Familiarity with building regulations and codes, and proven experience with budgeting and project management are also valuable.

Any certifications in facility management or related areas should also be highlighted.

 

What qualities make a good Building Operations Manager?

A good Building Operations Manager is a strong leader with excellent problem-solving skills.

They are organized, detail-oriented, and capable of managing multiple tasks and projects simultaneously.

Good communication skills are also crucial as they frequently liaise with staff, vendors, and tenants.

Additionally, they should be proactive, reliable, and have a good understanding of building systems and operations.

 

What are the daily duties of a Building Operations Manager?

On a typical day, a Building Operations Manager might start by reviewing the maintenance schedule and coordinating with staff or contractors to ensure all tasks are completed as planned.

They may conduct routine inspections of the facility, address any maintenance or repair issues, and meet with vendors or service providers.

They also handle administrative tasks such as budgeting, reporting, and ensuring compliance with health and safety regulations.

 

Conclusion

And there you have it.

Today, we’ve unveiled the reality of what it means to be a Building Operations Manager.

Surprise, surprise!

It’s not just about maintaining facilities.

It’s about orchestrating the smooth operations of a property, one task at a time.

Armed with our comprehensive Building Operations Manager job description template and real-world examples, you’re well-prepared for your next step.

But why stop at that?

Dig deeper with our job description generator. It’s your go-to tool for creating detailed job listings or fine-tuning your resume to stand out.

Remember:

Every task you perform contributes to the bigger picture.

Let’s manage that future. Together.

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