Cargo Coordinator Job Description [Updated for 2024]

cargo coordinator job description

In the global economy, the role of cargo coordinators is more crucial than ever.

As international trade continues to grow, so too does the demand for proficient professionals who can manage, organize, and ensure the smooth flow of goods and shipments.

But let’s delve deeper: What’s truly expected from a cargo coordinator?

Whether you are:

  • A job seeker trying to understand the core of this role,
  • A hiring manager drafting the perfect job description,
  • Or simply curious about the intricacies of cargo coordination,

You’ve come to the right place.

Today, we present a customizable cargo coordinator job description template, designed for straightforward posting on job boards or career sites.

Let’s dive right into it.

Cargo Coordinator Duties and Responsibilities

Cargo Coordinators play a crucial role in managing and overseeing the shipment of goods in a timely and efficient manner.

They are primarily responsible for planning, directing, and coordinating the storage and distribution operations within an organization or the activities of organizations that provide transportation services.

Their duties and responsibilities include:

  • Coordinating and monitoring supply chain operations
  • Ensuring the efficient and safe delivery of cargo
  • Overseeing and scheduling cargo deliveries and pickups
  • Tracking and coordinating the receipt, storage, and timely delivery of goods and materials
  • Ordering and managing inventory
  • Arranging shipping documentation such as bills of lading, shipping orders, or cargo receipts
  • Handling and resolving issues related to cargo transportation
  • Communicating and coordinating with suppliers, clients, and transporters
  • Complying with laws, regulations, and ISO requirements
  • Inspecting labels, barcodes and other features of completed orders
  • Implementing operational policies and procedures
  • Implementing safety and health procedures among staff members


Cargo Coordinator Job Description Template

Job Brief

We are seeking a dedicated Cargo Coordinator to manage the shipment and delivery of goods.

The Cargo Coordinator will be responsible for scheduling shipments, tracking inventory, ensuring that all necessary documentation is completed accurately, and overseeing the loading and unloading of cargo.

A successful candidate should be detail-oriented, have excellent organizational skills, and be able to handle the logistics of multiple shipments simultaneously.

Familiarity with international shipping regulations and a background in logistics or supply chain management is preferred.



  • Coordinate and monitor supply chain operations
  • Ensure premises, assets and communication ways are used effectively
  • Utilize logistics IT to optimize procedures
  • Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements
  • Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
  • Communicate with suppliers, retailers and customers to achieve profitable deals and mutual satisfaction
  • Plan and track shipment of final products according to customer requirements
  • Keep logs and records of warehouse stock, executed orders etc.
  • Prepare accurate reports for upper management



  • Proven experience as logistics coordinator
  • Experience in customer service will be appreciated
  • Knowledge of laws, regulations and ISO requirements
  • Ability to work with little supervision and track multiple processes
  • Computer-savvy with a working knowledge of logistics software (ERP)
  • Outstanding organizational and coordination abilities
  • Excellent communication and interpersonal skills
  • BSc/BA in business administration, supply chain management or relevant field



  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities


Additional Information

  • Job Title: Cargo Coordinator
  • Work Environment: This role primarily operates in a professional office environment and frequently uses standard office equipment. It also includes visiting warehouses and docks, so some exposure to these environments should be expected.
  • Reporting Structure: Reports to the Logistics Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $45,000 minimum to $85,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].


What Does a Cargo Coordinator Do?

Cargo Coordinators primarily work in the shipping and transportation industry, specifically in the department of logistics.

They can be employed by shipping companies, freight forwarders, or any business that requires regular transportation of goods.

Their primary task is to coordinate and monitor the reception, storage, and dispatch of goods.

This involves ensuring that the correct cargo is loaded onto the correct transport vehicle in the right sequence and dispatched to the correct destination.

Cargo Coordinators are also responsible for maintaining accurate records of all cargo movements, including any damage or discrepancies.

They may also be required to prepare and manage shipping documentation such as bills of lading, shipping instructions, or cargo manifests.

They liaise with warehouse staff, carriers, and customers to ensure smooth cargo operations.

They may be responsible for arranging transport, which can include negotiating rates with transport providers.

Cargo Coordinators are also responsible for ensuring compliance with safety regulations and procedures, and may be involved in implementing strategies to improve efficiency and reduce costs in the transport process.

They usually work in a fast-paced, high-pressure environment that requires strong organizational skills and the ability to problem-solve quickly.


Cargo Coordinator Qualifications and Skills

Cargo Coordinators must have a set of unique skills and qualifications to ensure the smooth and efficient operation of cargo movements, including:

  • Strong organizational skills to schedule shipments, track the inventory of goods and ensure that all cargo reaches its destination on schedule.
  • Excellent communication skills to coordinate with various parties involved in the shipping process, including suppliers, transportation companies, and customers.
  • Ability to work under pressure and solve problems quickly, especially in the event of delays or other issues that may affect cargo delivery.
  • Knowledge of shipping and customs regulations to ensure all cargo complies with domestic and international laws.
  • Computer proficiency to use software for tracking and managing cargo information and logistics.
  • Physical fitness and ability to handle heavy objects, as the role may involve loading and unloading cargo.
  • Attention to detail to ensure that all documentation related to cargo movements is accurate and complete.


Cargo Coordinator Experience Requirements

Cargo Coordinators generally require a minimum of 1 to 2 years of experience in a logistics or warehouse environment.

This experience is often gained through entry-level roles in logistics, warehousing, or transportation industries.

They may also gain relevant experience through internships or part-time roles in related fields, providing them with a practical understanding of the logistics and shipping industry.

Candidates with more than 3 years of experience usually have a strong understanding of cargo handling procedures, customs regulations, and freight forwarding.

They may have also developed their skills in areas such as inventory management, data entry, and documentation.

Those with over 5 years of experience in cargo coordination or similar roles would typically have had exposure to leadership or management roles.

They might be well-equipped to handle responsibilities like supervising cargo handling teams, planning cargo operations, or managing relationships with shipping companies and customs officials.

In addition to these, experience with industry-specific software and tools is often a requirement for Cargo Coordinators.

Therefore, hands-on experience with tools like cargo management systems, shipping software, or logistics tracking tools can be highly beneficial.


Cargo Coordinator Education and Training Requirements

Cargo Coordinators generally require a high school diploma or GED for entry-level positions.

Some companies may prefer candidates with an associate’s or bachelor’s degree in logistics, business administration, or a related field.

They should have a firm understanding of supply chain management, warehousing, and transportation principles.

Courses in logistics, business, and supply chain management could provide this knowledge.

Strong computer skills are necessary, as Cargo Coordinators often use logistics software or databases to track and manage freight.

Knowledge in Microsoft Office Suite, especially Excel, is often required.

In addition to this, training in the handling and storage of hazardous materials may be required for positions involving such cargo.

Certifications like the Certified in Logistics, Transportation and Distribution (CLTD) by APICS can be helpful.

Prior experience in logistics, shipping, or freight forwarding can be beneficial.

On-the-job training is typically provided to understand company-specific procedures and regulations.

Soft skills, such as attention to detail, problem-solving skills, and strong interpersonal communication skills, are also essential for this role.

Continuing education and staying updated with the latest industry trends and regulations can enhance career progression.


Cargo Coordinator Salary Expectations

A Cargo Coordinator earns an average salary of $45,000 (USD) per year.

However, this salary could vary based on factors such as the level of experience, the location of employment, and the specific company for which the individual works.


Cargo Coordinator Job Description FAQs

What skills does a Cargo Coordinator need?

Cargo Coordinators need strong organizational and multitasking skills to manage multiple shipments and ensure all cargo is handled properly.

They should have excellent communication skills for coordinating with cargo carriers and other logistics professionals.

Analytical skills are also important for optimizing cargo loading and routing.

In addition, they should be proficient in using logistics and shipping software.


Do Cargo Coordinators need a degree?

While a degree is not always necessary for a Cargo Coordinator, a bachelor’s degree in logistics, supply chain management, or a related field can be beneficial.

However, relevant experience in logistics or shipping is typically more important.

Some companies may require certain certifications or familiarity with specific regulations and procedures related to cargo handling.


What should you look for in a Cargo Coordinator resume?

A good Cargo Coordinator resume should highlight previous experience in logistics or shipping, showing the ability to handle cargo coordination tasks effectively.

It should indicate familiarity with freight software and relevant regulations.

Look for skills such as detail-orientation, organization, and communication.

Certifications related to cargo handling or logistics can be a plus.


What qualities make a good Cargo Coordinator?

A good Cargo Coordinator should be highly organized, able to prioritize tasks and manage their time effectively.

They need to be detail-oriented to ensure cargo is properly documented and handled.

Good communication skills are also important, as they will need to coordinate with various parties involved in shipping and delivery.

Problem-solving skills are crucial for addressing any issues that arise with cargo shipment or delivery.


What are the daily duties of a Cargo Coordinator?

A typical day for a Cargo Coordinator may involve scheduling and tracking shipments, coordinating with freight carriers, and ensuring all cargo is properly documented.

They may need to resolve any issues that arise with shipments, such as delays or damages.

Part of their day may be spent analyzing and optimizing cargo loads and routes.

They also stay updated on relevant regulations and ensure all cargo handling procedures comply with these regulations.



And there you have it.

Today, we’ve unraveled the true essence of being a Cargo Coordinator.


It’s not just about logistics and paperwork.

It’s about orchestrating the movement of goods, one shipment at a time.

Armed with our comprehensive Cargo Coordinator job description template and realistic examples, you’re ready to take action.

But why limit yourself?

Venture further with our job description generator. It’s your key to creating finely honed listings or polishing your resume to perfection.


Every shipment is a cog in the grand scheme of things.

Let’s shape the world of logistics. Together.

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