Carrier Manager Job Description [Updated for 2025]

In the highly interconnected world of logistics, the role of a Carrier Manager is more crucial than ever.

As the industry grows more complex, the demand for strategic minds who can manage, optimize, and ensure the efficiency of our transport networks is on the rise.

So, let’s delve deeper: What exactly is expected from a Carrier Manager?

Whether you are:

• A job seeker looking to understand the dynamics of this role,
• A hiring manager aiming to find the perfect fit,
• Or simply curious about the intricacies of carrier management,

You’ve landed in the right spot.

Today, we present a tailor-made Carrier Manager job description template, crafted for easy posting on job boards or career sites.

Let’s dive right in.

Carrier Manager Duties and Responsibilities

Carrier Managers are responsible for overseeing and managing the operations of transportation carriers.

Their main focus is on improving operational efficiency, ensuring customer satisfaction, and managing budgets.

Their duties and responsibilities include:

• Building and maintaining relationships with carriers and freight forwarders
• Negotiating contracts and rates with carriers
• Analyzing and evaluating carrier performance
• Ensuring that all shipments are in compliance with laws and regulations
• Developing and implementing strategies to increase efficiency and reduce costs
• Maintaining accurate records of all shipments and contracts
• Resolving any issues or delays in the shipment process
• Coordinating with other departments to ensure smooth operations
• Preparing reports on carrier performance and cost effectiveness
• Staying up to date with changes in transportation regulations

 

Carrier Manager Job Description Template

Job Brief

We are seeking a highly organized and solution-focused Carrier Manager to oversee and optimize our network of carriers.

In this role, you’ll be responsible for maintaining strong relationships with carriers, negotiating contracts, and ensuring on-time delivery.

Your duties will also include tracking performance metrics and implementing strategies to improve supply chain efficiency.

The ideal candidate will have a background in logistics, a strong understanding of supply chain management, and excellent negotiation skills.

 

Responsibilities

• Manage and develop relationships with carriers and transportation providers
• Negotiate contracts and transportation rates with carriers
• Ensure all carrier compliance with company policies and procedures
• Monitor carrier performance, addressing any issues or concerns
• Work closely with other departments to ensure on-time delivery
• Identify and implement strategies to improve carrier efficiency and reduce costs
• Resolve any transportation and logistics-related problems
• Keep records of all carrier contracts and transactions

 

Qualifications

• Proven experience in a carrier management or logistics role
• Strong knowledge of supply chain and transportation regulations
• Excellent negotiation and communication skills
• Strong analytical and problem-solving abilities
• Proficiency in logistics software
• Bachelor’s degree in Logistics, Business Administration, or related field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Carrier Manager
• Work Environment: Office setting with occasional travel to meet with carriers and transportation providers.
• Reporting Structure: Reports to the Director of Logistics.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $62,000 minimum to $98,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Carrier Manager Do?

Carrier Managers typically work for logistics or transportation companies, overseeing the operation of the organization’s freight carriers.

They are responsible for developing and maintaining relationships with carriers, negotiating contracts and rates, and ensuring the company’s transportation needs are met in a cost-effective and timely manner.

Carrier Managers monitor and manage the performance of carriers to ensure they meet company standards.

This includes tracking and reporting on carrier performance metrics, resolving issues and disputes, and coordinating with other departments to ensure smooth transportation operations.

They also stay up-to-date with industry trends and regulations, ensuring the company’s carrier operations comply with relevant laws and standards.

Carrier Managers may also be responsible for identifying and implementing improvements to the company’s carrier strategies, to enhance efficiency, reduce costs, and improve service quality.

They play a crucial role in the company’s supply chain, as their work directly impacts the delivery of goods and services.

 

Carrier Manager Qualifications and Skills

Carrier Managers play a crucial role in managing and optimizing transportation logistics.

The key skills and qualifications for this role include:

• Strong analytical and problem-solving abilities to identify and address issues in the shipping process.
• Excellent communication skills to effectively coordinate with carriers, customers, and team members.
• Strong negotiation skills to secure favorable terms and rates with carriers.
• Time management and organizational skills to ensure timely and efficient delivery of shipments.
• Knowledge of transportation laws, regulations, and policies to ensure compliance.
• Experience with transportation management software to manage and track shipments.
• Strong customer service skills to address client concerns and queries regarding shipments.
• Ability to work under pressure and make decisions that align with the company’s shipping and logistics goals.

 

Carrier Manager Experience Requirements

For entry-level Carrier Manager roles, candidates should typically have 1 to 2 years of experience in the logistics or supply chain industry.

This experience can be acquired through roles such as a Logistics Coordinator, Supply Chain Analyst, or Operations Assistant.

Candidates with around 3 to 5 years of experience are generally considered for mid-level Carrier Manager positions.

They should have a good understanding of carrier management, transportation, and freight forwarding procedures.

This experience can be gained through roles such as Transport Coordinator or Logistics Manager.

For senior Carrier Manager roles, candidates should typically have over 5 years of industry experience.

This experience often includes strategic planning, carrier negotiation, and team management.

Professionals at this level have usually held positions such as Senior Logistics Coordinator or Transport Manager.

Across all levels, proven experience in building relationships with carriers, negotiating contracts and freight rates, and managing logistics processes are highly valued.

Furthermore, having a track record of problem-solving, decision-making, and project management in the logistics or transportation industry can give candidates an edge.

 

Carrier Manager Education and Training Requirements

Carrier Managers typically have a bachelor’s degree in business administration, logistics, supply chain management, or a related field.

They need a strong background in carrier management with a focus on areas such as logistics, fleet management, supply chain management, and transportation economics.

Some positions may require Carrier Managers to have a master’s degree in business administration or logistics and supply chain management, particularly for roles with greater responsibilities or in larger companies.

In addition to the formal education, many employers prefer Carrier Managers to have professional certifications such as Certified Supply Chain Professional (CSCP) or Certified in Logistics, Transportation and Distribution (CLTD) from organizations like APICS.

Being familiar with transportation management software and data analysis tools is also essential.

Some employers may require knowledge of specific systems, so additional IT training may also be beneficial.

Lastly, hands-on experience in the field is highly valuable.

Most Carrier Managers start their careers in entry-level logistics roles and gradually work their way up, learning about carrier management practices, regulations, and strategies on the job.

 

Carrier Manager Salary Expectations

A Carrier Manager can expect to earn an average salary of $68,300 (USD) per year.

However, this figure can fluctuate based on factors such as years of experience, specific industry, and geographic location.

 

Carrier Manager Job Description FAQs

What skills does a Carrier Manager need?

A Carrier Manager should have strong analytical and negotiation skills to manage relationships with carriers, negotiate rates, and evaluate contracts.

Good communication and interpersonal skills are also essential for coordinating with internal teams and external carriers.

They should also have logistical and supply chain knowledge, as well as financial acumen to manage costs and budgets effectively.

 

Do Carrier Managers need a degree?

Carrier Managers typically need a bachelor’s degree in logistics, business, or a related field.

Some companies may also prefer candidates with a master’s degree in business administration (MBA) or relevant work experience in logistics or supply chain management.

 

What should you look for in a Carrier Manager resume?

A Carrier Manager resume should highlight relevant experience in managing relationships with carriers and overseeing logistics operations.

Knowledge of supply chain management, logistics software, and regulatory requirements is crucial.

Look for candidates who have demonstrated strong negotiation, problem-solving, and communication skills in their past roles.

Certifications in logistics or supply chain management can also be a plus.

 

What qualities make a good Carrier Manager?

A good Carrier Manager is a strategic thinker with excellent negotiation skills and a keen understanding of logistics and supply chain processes.

They should be adaptable, able to multitask, and handle high-pressure situations effectively.

They should also have strong leadership skills to manage and coordinate with different teams.

 

What challenges does a Carrier Manager face?

Carrier Managers often face challenges such as managing costs while maintaining service levels, negotiating contracts under fluctuating market conditions, ensuring compliance with regulations, and coordinating with different teams to ensure smooth logistics operations.

They also need to stay updated on the latest trends and technological advancements in the logistics and supply chain industry.

 

Conclusion

And there you have it.

Today, we’ve uncovered the realities of being a carrier manager.

And you know what?

It’s not just about logistics and transportation.

It’s about orchestrating the backbone of global commerce, one shipment at a time.

With our top-notch carrier manager job description template and real-life examples, you’re ready to take action.

But why halt here?

Delve further with our job description generator. It’s your next step to creating highly-accurate listings or refining your resume to perfection.

Remember:

Every shipment is a cog in the wheel of global trade.

Let’s drive that future. Together.

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