Cleaning Service Provider Job Description [Updated for 2025]

In the era of cleanliness and hygiene, the demand for cleaning service providers is now more than ever.

As society progresses towards higher standards of sanitation, the need for skilled professionals who can maintain, enhance, and protect our physical environments grows stronger.

But let’s delve deeper: What’s truly expected from a cleaning service provider?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager drafting the perfect candidate profile,
• Or simply curious about the intricacies of cleaning services,

You’re in the right place.

Today, we unveil a customizable cleaning service provider job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Cleaning Service Provider Duties and Responsibilities

Cleaning Service Providers perform a variety of cleaning and maintenance duties to ensure that homes or commercial spaces are kept tidy.

They may work in homes, offices, hospitals, hotels, and other environments where cleanliness is a top priority.

Their duties and responsibilities include:

• Cleaning, sanitizing, and maintaining cleanliness in all areas of a facility including bathrooms, kitchens, offices, and common areas
• Performing tasks such as dusting, mopping, sweeping, waxing floors and vacuuming
• Refilling supplies, such as toilet paper and paper towels
• Disposing of trash, recycling, and other waste materials
• Keeping outdoor areas, like walkways and windows, clean and tidy
• Using cleaning products and equipment safely and efficiently
• Maintaining an inventory of cleaning supplies and equipment, and reporting any shortages to management
• Addressing minor maintenance issues (e.g. changing light bulbs)
• Following health and safety regulations, including wearing appropriate protective clothing
• Providing a high level of customer service, including addressing customer queries and complaints about cleaning services

 

Cleaning Service Provider Job Description Template

Job Brief

We are seeking a dedicated Cleaning Service Provider to join our team.

Your duties will include maintaining the cleanliness of our premises, carrying out scheduled cleaning tasks, and responding to cleaning emergencies.

Our ideal candidate is someone who is meticulous, reliable, and has a keen eye for detail.

You should have a basic understanding of cleaning chemicals and supplies, as well as experience with commercial cleaning equipment.

The goal is to keep our building in a clean and orderly condition to create a pleasant and safe environment for both employees and visitors.

 

Responsibilities

• Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)
• Perform and document routine inspection and maintenance activities
• Carry out heavy cleansing tasks and special projects
• Notify management of occurring deficiencies or needs for repairs
• Make adjustments and minor repairs
• Stock and maintain supply rooms
• Cooperate with the rest of the staff
• Follow all health and safety regulations

 

Qualifications

• Proven working experience as a cleaner
• Ability to handle heavy equipment and machinery
• Knowledge of cleaning chemicals and supplies
• Familiarity with Material Safety Data Sheets
• Integrity and ability to work independently
• High school degree

 

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Retirement plan

 

Additional Information

• Job Title: Cleaning Service Provider
• Work Environment: This position requires physical activities in a variety of environmental conditions, including outdoors and various buildings.
• Reporting Structure: Reports to the Cleaning Manager or Facility Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $20,000 minimum to $40,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Cleaning Service Provider Do?

Cleaning Service Providers are skilled professionals who maintain the cleanliness, hygiene, and appearance of various environments such as homes, offices, schools, hospitals, and other facilities.

They can work for cleaning service companies or as independent contractors.

Their primary duty is to carry out a range of cleaning tasks including dusting, mopping, sweeping, vacuuming, and washing surfaces.

They may also be responsible for waste removal, window cleaning, and restroom maintenance.

Cleaning Service Providers may also handle specialized tasks such as deep cleaning carpets, upholstery, and curtains, and the use of power washing tools for outdoor areas.

They must follow a strict cleaning schedule and use the appropriate cleaning products and equipment for different surfaces and materials to prevent damage.

Additionally, they are expected to restock supplies such as toilet paper, soap, and hand towels in washrooms.

At times, Cleaning Service Providers may also be tasked with identifying and reporting necessary repairs and damages in the facilities they are cleaning.

Their aim is to provide a clean, tidy, and sanitary environment for their clients, ensuring that all areas are free of dirt, debris, and any potential hazards.

 

Cleaning Service Provider Qualifications and Skills

A proficient cleaning service provider should have the skills and qualifications that match your job requirements, such as:

• Attention to detail in order to ensure that all cleaning tasks are carried out to the highest standard and no areas are missed.
• Physical stamina and good health to handle various cleaning tasks which often involve lifting, bending, and kneeling for extended periods of time.
• Time management skills to efficiently complete assigned cleaning tasks within a given timeframe.
• Knowledge of cleaning procedures and products, knowing which product is suitable for each situation or material.
• Interpersonal and communication skills to interact effectively with clients, understand their cleaning requirements, and respond to their inquiries or complaints professionally.
• Problem-solving skills to deal with potential challenges such as stubborn stains, damaged property, or equipment failure.
• Customer service skills to create a positive experience for clients, ensuring their satisfaction and securing their loyalty.
• Ability to work independently or as part of a team, depending on the job requirements.

 

Cleaning Service Provider Experience Requirements

Cleaning Service Providers typically start off with no experience, learning the trade on-the-job.

They can gain practical experience through part-time roles or internships in cleaning service companies.

To be proficient in this role, it’s crucial to have hands-on experience with various cleaning techniques, tools and chemicals.

Candidates with 1 to 2 years of experience often have a good understanding of cleaning procedures, time management and have developed good customer service skills.

Those with more than 3 years of experience typically have advanced skills in specialized cleaning tasks such as carpet cleaning, industrial cleaning or upholstery cleaning.

They are often proficient in using advanced cleaning equipment and are knowledgeable about safety protocols.

Cleaning Service Providers with more than 5 years of experience may have managerial experience in their background.

These professionals usually have experience in training new hires, scheduling cleaning tasks, and managing supplies, and might be suitable for supervisory or managerial roles in the cleaning services industry.

 

Cleaning Service Provider Education and Training Requirements

Cleaning Service Providers often do not require a formal education, however, some employers may prefer a high school diploma or equivalent.

The majority of the training for this role is done on-the-job where they learn about the different cleaning products and tools, as well as health and safety procedures.

Although no formal certification is required for this role, professional cleaning certifications such as the Cleaning Management Institute (CMI) Certification can be beneficial.

These programs offer training and knowledge in areas such as cleaning techniques, equipment usage, and safety procedures.

Many cleaning service providers also take part in courses related to customer service and communication as this can improve their interaction with clients.

A valid driver’s license may also be required, particularly for those who travel from one client location to another.

In certain specialized roles, such as hazardous waste cleanup, additional certification and training may be required.

This could include the Occupational Safety and Health Administration (OSHA) training or Hazardous Waste Operations and Emergency Response (HAZWOPER) certification.

 

Cleaning Service Provider Salary Expectations

A Cleaning Service Provider can expect to earn an average wage of $12.02 (USD) per hour.

This wage can fluctuate based on factors such as experience, location, the size and type of the property to be cleaned, and the company they work for.

 

Cleaning Service Provider Job Description FAQs

What skills does a Cleaning Service Provider need?

Cleaning Service Providers need good physical stamina as the job involves standing, bending, and lifting for long periods.

Attention to detail is critical to ensure thorough cleaning, and they should be adept at using various cleaning tools and products.

Additionally, they need good time management skills to complete tasks efficiently and within a given timeframe.

Interpersonal and communication skills are also crucial for dealing with clients.

 

Do Cleaning Service Providers need any specific qualifications?

Most Cleaning Service Providers do not require formal education or qualifications, however, they should be trained in using cleaning supplies and equipment.

Some certification programs can teach necessary skills, safety protocols, and professional cleaning techniques.

Depending on the nature of the job, they might need additional licenses or certificates, like a driver’s license for a mobile cleaning service.

 

What should you look for in a Cleaning Service Provider’s resume?

A good Cleaning Service Provider’s resume should show a history of experience in the cleaning industry or a related field.

You should look for evidence of their reliability, punctuality, and attention to detail.

It’s also beneficial if they have basic maintenance skills or experience working with specialized cleaning equipment.

 

What qualities make a good Cleaning Service Provider?

A good Cleaning Service Provider is reliable, punctual, and pays attention to detail.

They should have a good understanding of hygiene standards and safety protocols.

Excellent organizational skills are important for managing their workload efficiently, and they should be capable of working independently or as part of a team.

They should also be trustworthy and respectful of their clients’ homes or workplaces.

 

Is it difficult to hire Cleaning Service Providers?

Hiring Cleaning Service Providers can be challenging, mainly due to the physical nature of the job and the demand for flexible working hours.

However, with the right incentives such as competitive pay, good working conditions, and respect for the work they do, it is possible to attract reliable and dedicated cleaning professionals.

 

Conclusion

And there you have it.

Today, we’ve unveiled the true essence of being a cleaning service provider.

Surprised?

It’s not just about mopping floors.

It’s about creating a clean, healthy environment, one room at a time.

Armed with our comprehensive cleaning service provider job description template and real-world examples, you’re well-equipped to make your next move.

But why stop there?

Delve deeper with our job description generator. It’s your stepping stone to precisely-crafted listings or polishing your resume to perfection.

Bear in mind:

Each stroke of the mop is a step towards a cleaner, healthier world.

Let’s create that world. Together.

How to Become a Cleaning Service Provider (Complete Guide)

Work That Doesn’t Feel Like Work: Enjoyable Jobs with Great Pay

Employment Euphoria: The Hottest Jobs Everyone’s Talking About

The AI Employment Equation: Which Jobs Will It Solve?

The Elation Occupation: Jobs That Bring Nothing but Joy