Cleaning Services Worker Job Description [Updated for 2025]

In the fast-paced world of facilities management, the need for diligent Cleaning Services Workers is continuously growing.

As cleanliness and hygiene take center stage, the demand for proficient individuals who can maintain, enhance, and secure our living and working environments is on the rise.

But let’s delve deeper: What’s truly expected from a Cleaning Services Worker?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the day-to-day tasks of a Cleaning Services Worker,

You’re in the right place.

Today, we present a customizable Cleaning Services Worker job description template, designed for effortless posting on job boards or career websites.

Let’s dive right in.

Cleaning Services Worker Duties and Responsibilities

Cleaning Services Workers are responsible for maintaining the cleanliness and hygiene standards of a variety of environments such as offices, homes, hospitals and schools.

They perform a range of tasks related to cleaning, sanitation, and maintenance.

The daily duties and responsibilities of a Cleaning Services Worker include:

• Performing general cleaning tasks such as sweeping, mopping, vacuuming, and dusting
• Scrubbing and sanitizing bathrooms, ensuring that supplies like soap and toilet paper are adequately stocked
• Cleaning kitchen areas, including washing dishes, sanitizing countertops, and cleaning appliances
• Disposing of trash and recyclables in a timely and safe manner
• Cleaning windows, mirrors, and other glass surfaces
• Maintaining an inventory of cleaning supplies and equipment, and reporting any shortages to management
• Performing routine inspections to ensure that spaces are clean and sanitary
• Following safety protocols, including the use of personal protective equipment and safe handling of cleaning chemicals
• Assisting with laundry duties, including washing, drying, and folding clothes and linens
• Performing minor maintenance tasks, such as changing light bulbs and fixing loose handles

 

Cleaning Services Worker Job Description Template

Job Brief

We are looking for a thorough Cleaning Services Worker to take care of our facilities and carry out cleaning and maintenance duties.

The goal is to keep our building in a clean and orderly condition.

Cleaning Services Worker responsibilities include performing various cleaning tasks, restocking supplies in restrooms, cleaning spills, and other cleaning duties as needed.

Our ideal candidates have experience with cleaning chemicals and supplies and are familiar with safety regulations related to cleaning.

 

Responsibilities

• Carry out deep cleaning tasks and special projects
• Notify management of any issues, repairs or replacements needed
• Ensure all rooms are cared for and inspected according to standards
• Protect equipment and ensure there are no inadequacies
• Deal with reasonable complaints or requests with professionalism
• Check stocking levels of all consumables and replace when appropriate
• Adhere strictly to rules regarding health and safety
• Maintain equipment in good condition
• Report on any shortages, damages or security issues

 

Qualifications

• Proven experience as a cleaner or housekeeper
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Knowledge of English language
• High school degree

 

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Professional development opportunities
• Uniform provided

 

Additional Information

• Job Title: Cleaning Services Worker
• Work Environment: Office setting. The position may require working outside normal business hours.
• Reporting Structure: Reports to the Cleaning Services Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $20,000 minimum to $35,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a brief statement of interest to [email address or application portal].

 

What Does a Cleaning Services Worker Do?

Cleaning Services Workers, often referred to as janitors, custodians or cleaners, are employed in a range of settings such as offices, schools, hospitals, and residential homes.

They can also work as independent contractors.

Their primary responsibility is to maintain the cleanliness and hygiene of these spaces.

This includes tasks such as sweeping and mopping floors, vacuuming carpets, dusting furniture, and cleaning bathrooms.

They may also be tasked with more specialized cleaning duties, such as polishing floors, washing windows, and cleaning air ducts.

Cleaning Services Workers handle the safe disposal of waste, and the replenishment of essential supplies like soap and toilet paper in restrooms.

In some settings, they may also be responsible for minor maintenance tasks, such as changing light bulbs or fixing minor plumbing issues.

They have to adhere to health and safety standards, and use cleaning products and equipment properly to avoid harm to themselves or others.

Cleaning Services Workers usually work in teams, especially when dealing with large facilities.

They need to coordinate their tasks effectively to ensure all areas are cleaned thoroughly and efficiently.

In residential settings, they may also provide additional services such as laundry and dish washing, depending on the client’s requirements.

Their goal is to provide a clean, safe, and comfortable environment for the inhabitants or users of the spaces they maintain.

 

Cleaning Services Worker Qualifications and Skills

A proficient cleaning services worker should possess the skills and qualifications that align with the job requirements, including:

• Strong knowledge of cleaning procedures and practices to maintain the cleanliness and hygiene standards of various environments.
• Experience with cleaning equipment and products, understanding their proper usage and potential hazards.
• Physical stamina and dexterity, allowing them to perform tasks such as lifting heavy objects, bending, and standing for long periods.
• Attention to detail to ensure thorough cleanliness and spot any irregularities or damages in the property.
• Time management skills to complete cleaning tasks efficiently within the allocated time.
• Ability to follow instructions and adhere to all safety and health regulations.
• Interpersonal skills to communicate effectively with clients and team members, ensuring a pleasant experience for clients.
• Problem-solving skills to deal with unforeseen cleaning challenges and devise effective solutions.

 

Cleaning Services Worker Experience Requirements

Cleaning Services Workers often start with no prior experience as this is typically an entry-level job role that provides on-the-job training.

However, experience in roles such as housekeeping or custodial work can be beneficial.

Some cleaning services might require their workers to have 1 to 2 years of experience, especially if the role involves specialized cleaning tasks, such as carpet cleaning, window washing, or industrial cleaning.

This experience can be gained in a variety of settings, from private homes to commercial properties.

Candidates with more than 3 years of experience often have developed their skills and expertise in cleaning techniques and safety protocols.

They may also be adept at using a variety of cleaning products and tools.

Those with more than 5 years of experience may have leadership experience, such as supervisory roles in a cleaning team.

They are typically well-versed in training new employees, managing cleaning schedules, and ensuring quality control standards are met.

These experienced workers are often considered for managerial roles within cleaning companies.

 

Cleaning Services Worker Education and Training Requirements

Cleaning Services Workers typically do not require any formal education beyond high school.

On-the-job training is often provided for new hires by most employers, where they learn how to use different cleaning products and tools, as well as the techniques for various cleaning tasks.

Some states require Cleaning Services Workers, particularly those working in health care or schools, to have a license or certification.

Licensing requirements vary by state but may include passing a background check and completing a training program.

Knowledge of safety procedures and proper handling of chemicals is essential.

For this, workers may complete courses in Occupational Safety and Health Administration (OSHA) standards.

Although not required, some Cleaning Services Workers may pursue advanced training courses or certifications offered by various institutions to improve their skills and knowledge, such as the Cleaning Management Institute’s Certified Custodial Technician program.

Having a certification can make a candidate more desirable to employers and may also lead to higher wages or advancement opportunities.

 

Cleaning Services Worker Salary Expectations

A Cleaning Services Worker can expect to earn an average wage of $12.02 (USD) per hour.

However, this can vary based on factors such as experience, the employer, and the location of the job.

Yearly earnings, for full-time workers, could average around $25,000 (USD) but this may be higher or lower depending on the frequency of work and whether the job is part-time or full-time.

 

Cleaning Services Worker Job Description FAQs

What skills does a cleaning services worker need?

Cleaning services workers should be detail-oriented and possess a high level of physical stamina as the job often involves manual labor.

They should have excellent time management skills to ensure all assigned tasks are completed in a timely manner.

Cleaning services workers should also have basic knowledge of cleaning products and how to use them safely and efficiently.

 

Do cleaning services workers need any specific qualifications?

Most cleaning service roles do not require formal education, however, a high school diploma or equivalent is often preferred.

Training is typically provided on the job.

Some roles may require a valid driver’s license if the worker needs to drive a company vehicle.

For certain specialized cleaning services, such as hazardous waste removal, workers may need to undergo additional training and certification.

 

What should you look for in a cleaning services worker’s resume?

A cleaning services worker’s resume should highlight any previous experience in cleaning roles, demonstrating their ability to maintain a clean and safe environment.

Specialized skills, such as operating industrial cleaning equipment or knowledge of safety procedures for handling certain cleaning products, can be a plus.

Any customer service experience can also be beneficial, as cleaning services workers often interact with clients.

 

What qualities make a good cleaning services worker?

A good cleaning services worker is reliable, punctual, and can work independently without constant supervision.

They should have good physical health and stamina, as the job can be physically demanding.

Excellent attention to detail is also important, as the quality of their work is often visible in the cleanliness of the spaces they service.

Good interpersonal skills are also beneficial, especially if they interact with clients or work as part of a cleaning team.

 

Is it difficult to hire cleaning services workers?

The difficulty in hiring cleaning services workers can vary based on location and the specific requirements of the role.

The cleaning industry typically has a high turnover rate, so it can sometimes be a challenge to find reliable, long-term employees.

Offering competitive wages, flexible schedules, and a positive work environment can help attract and retain quality cleaning services workers.

 

Conclusion

And there you have it.

Today, we’ve revealed the true essence of being a cleaning services worker.

Surprise surprise?

It’s not only about sweeping and mopping.

It’s about creating a healthier and cleaner environment, one scrub at a time.

Our handy cleaning services worker job description template and real-life examples set you on the right path.

But why end it here?

Immerse yourself more with our job description generator. It’s your next move to crafting precise listings or polishing your resume to gleaming perfection.

Bear in mind:

Every cleaning task is a step towards a cleaner world.

Let’s create that world. Together.

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