Clinical Care Coordinator Job Description [Updated for 2025]

In the evolving world of healthcare, the role of Clinical Care Coordinators has never been more critical.
As patient care advances, the demand for proficient professionals who can harmonize, improve and secure our healthcare landscape also surges.
But let’s delve deeper: What’s truly expected from a Clinical Care Coordinator?
Whether you are:
- A job seeker trying to understand the core of this role,
- A hiring manager outlining the perfect candidate,
- Or simply captivated by the intricacies of clinical care coordination,
You’ve come to the right place.
Today, we present a customizable Clinical Care Coordinator job description template, designed for seamless posting on job boards or career sites.
Let’s get started.
Clinical Care Coordinator Duties and Responsibilities
Clinical Care Coordinators work in healthcare settings, including hospitals and nursing homes.
They play a significant role in managing and improving the care of patients by coordinating and overseeing all aspects of their healthcare plan.
Their primary responsibilities include:
- Evaluating the health status of patients through physical assessments and medical history
- Coordinating healthcare plans to ensure that the treatment objectives are met
- Communicating with the healthcare team, patients, and their families to ensure that the patient’s needs are being met
- Documenting patients’ progress and adjusting healthcare plans as necessary
- Referring patients to specialists when necessary and coordinating their care
- Managing the scheduling of patients’ appointments and procedures
- Ensuring that all healthcare services are delivered in a cost-effective manner without compromising on the quality of care
- Providing emotional and psychological support to patients and their families
- Adhering to professional standards, hospital policies and procedures, federal, state, and local requirements
- Participating in multidisciplinary team meetings to discuss patient care and treatment goals
Clinical Care Coordinator Job Description Template
Job Brief
We are seeking a dedicated Clinical Care Coordinator to facilitate and oversee the healthcare provided to patients.
The Clinical Care Coordinator’s responsibilities include assessing patient health, developing care plans, coordinating with various healthcare professionals, and evaluating patient progress.
The ideal candidate should be well-versed with healthcare regulations and medical terminologies and have a holistic approach towards patient care.
The role of a Clinical Care Coordinator is to ensure that the patient’s care plan is effectively implemented and results in positive patient outcomes.
Responsibilities
- Assess patient health status, identify health needs and develop appropriate care plans
- Coordinate with different healthcare professionals, including doctors, nurses, and therapists
- Monitor patient progress and adjust care plans as necessary
- Assist patients and their families in understanding the patient’s health condition and care plan
- Ensure that patients receive timely, high-quality care
- Document and maintain patient records in compliance with privacy regulations
- Provide emotional support to patients and their families
- Identify resources and services to assist patients in maintaining or improving their health status
- Educate patients and their families about healthy practices and treatment modalities
Qualifications
- Proven work experience as a Clinical Care Coordinator or similar role in healthcare
- Knowledge of clinical procedures and relevant medical terminology
- Excellent understanding of healthcare regulations and medical law
- Strong interpersonal and communication skills
- Ability to work with diverse patients, families, and healthcare providers
- Strong organizational skills and the ability to coordinate different tasks
- BS or higher degree in Nursing, Healthcare Administration, or relevant field
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Clinical Care Coordinator
- Work Environment: This role primarily operates in a professional healthcare setting such as a hospital, clinic, or nursing home. It may require long hours and weekend shifts.
- Reporting Structure: Reports to the Healthcare Services Manager or Clinical Director.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $50,000 minimum to $70,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Clinical Care Coordinator Do?
Clinical Care Coordinators work within healthcare settings like hospitals, nursing homes, and clinics.
They are registered healthcare professionals, often nurses, whose primary role is to manage and oversee patient care plans.
They work closely with doctors, nurses, therapists, and other healthcare providers to ensure that each patient’s healthcare needs are met.
This involves developing, implementing, and evaluating individualized patient care plans based on the patient’s health status and medical history.
Their role includes coordinating and scheduling healthcare services, including diagnostic tests, surgeries, and follow-up appointments.
They play a crucial part in ensuring that patients receive appropriate, timely, and efficient care.
Clinical Care Coordinators also provide education to patients and their families about their conditions, treatment options, and any necessary lifestyle changes.
They play a significant role in patient advocacy, ensuring the patient’s needs and preferences are considered in the care plan.
Furthermore, they continuously monitor and assess the patient’s condition and progress, making necessary adjustments to the care plan as required.
They may also be responsible for managing resources and staff within their unit to ensure optimal patient care.
In addition, Clinical Care Coordinators often serve as a point of contact for patients and their families, addressing concerns, answering questions, and providing support throughout the care journey.
Clinical Care Coordinator Qualifications and Skills
A Clinical Care Coordinator should have a range of skills and qualifications that suit your job description, such as:
- Excellent interpersonal skills to communicate effectively with patients, their families, and healthcare team members.
- Strong organizational and multitasking abilities to manage and coordinate different aspects of patient care, such as appointments, medical treatments, and health services.
- Knowledge of medical terminology, clinical procedures, and healthcare systems to handle patients’ case management efficiently.
- Exceptional problem-solving skills to identify any inconsistencies or issues in patient care and come up with effective solutions.
- Strong leadership skills to lead a team of healthcare professionals and manage patient care.
- Attention to detail and ability to work under pressure, ensuring that every aspect of patient care is handled carefully and efficiently.
- Strong empathy and patience to understand and cater to the emotional and physical needs of patients.
- Adequate knowledge of medical laws and ethics to ensure that patient care is provided within legal and ethical boundaries.
- Experience with electronic medical records (EMR) systems and other related software for patient data management.
Clinical Care Coordinator Experience Requirements
Entry-level Clinical Care Coordinators often have 1 to 2 years of experience in a healthcare setting, usually through internships or part-time roles as a medical assistant, nurse, or in a similar capacity.
They typically possess foundational knowledge of patient care, clinical protocols, and healthcare systems.
These individuals can also gain relevant experience through roles that require direct interaction with patients and healthcare providers, such as Case Manager, Patient Advocate, or Care Consultant.
Candidates with more than 3 years of experience often have honed their organizational, communication, and patient management skills in previous roles as Clinical Care Assistants or Clinical Care Associates.
They are also likely to have experience in creating patient care plans and coordinating care among various healthcare providers.
Professionals with more than 5 years of experience usually have some leadership experience, having coordinated teams of healthcare providers and supervised patient care.
They are often ready for senior-level positions, and may have specialized in a specific area of healthcare, such as geriatric or pediatric care.
They are expected to possess a strong understanding of healthcare regulations and policies, along with proven experience in clinical care coordination.
Clinical Care Coordinator Education and Training Requirements
Clinical Care Coordinators typically have a bachelor’s degree in nursing, healthcare administration, or a related field.
Before they can practice, they need to pass a licensure exam to become a Registered Nurse (RN) if their degree is in nursing.
This is a requirement in all states.
In addition to academic qualifications, they also need relevant clinical experience.
This could be in the form of internships, residency programs, or nursing roles in hospitals or clinics.
For advanced positions, some Clinical Care Coordinators may pursue a master’s degree in healthcare management or a related discipline.
To enhance their skills and knowledge, many Clinical Care Coordinators undertake certification programs in healthcare management or case management.
Having a master’s degree and/or certification can demonstrate a candidate’s commitment to their profession and their readiness to take on more responsibilities.
Clinical Care Coordinator Salary Expectations
The average salary for a Clinical Care Coordinator is approximately $68,450 (USD) per year.
However, the actual earnings can vary based on factors such as years of experience, level of education, geographical location, and the specific healthcare facility.
Clinical Care Coordinator Job Description FAQs
What qualifications does a Clinical Care Coordinator need?
A Clinical Care Coordinator typically requires a bachelor’s degree in nursing or a related field, although some positions may require a master’s degree.
They also need to be a licensed Registered Nurse (RN).
Previous experience in clinical care coordination or in a supervisory role is often preferred.
They should also have a comprehensive knowledge of healthcare regulations and standards.
What are the main responsibilities of a Clinical Care Coordinator?
A Clinical Care Coordinator is responsible for overseeing patient care and ensuring medical services are effectively delivered.
This includes developing and implementing patient care plans, coordinating medical services, scheduling treatments and procedures, and communicating with patients and their families.
They also play a key role in managing the healthcare team and ensuring compliance with healthcare regulations and standards.
What skills does a Clinical Care Coordinator need?
Clinical Care Coordinators need strong communication and interpersonal skills to interact effectively with patients, their families, and the healthcare team.
They should have good organizational and multitasking abilities to manage various tasks and responsibilities.
Critical thinking and problem-solving skills are also essential to assess patient conditions and implement suitable care plans.
They should be detail-oriented to ensure compliance with healthcare regulations and standards.
What should you look for in a Clinical Care Coordinator resume?
A Clinical Care Coordinator’s resume should show a solid background in nursing or a related field.
Look for a valid RN license and any additional certifications relevant to the role.
Experience in clinical care coordination or a similar role is highly desirable.
Check for any leadership roles, as these can indicate their ability to manage a team.
Skills like communication, organization, critical thinking, and knowledge of healthcare regulations should be evident.
What qualities make a good Clinical Care Coordinator?
A good Clinical Care Coordinator is empathetic, patient-focused, and committed to providing high-quality care.
They are strong leaders who can effectively manage a healthcare team, and are efficient problem solvers who can handle the challenges of patient care.
They are excellent communicators, able to liaise between patients, families, and healthcare professionals.
They should also be highly organized and detail-oriented, ensuring that healthcare regulations are strictly adhered to.
Conclusion
So there you have it.
Today, we’ve unveiled the true essence of what it means to be a Clinical Care Coordinator.
And you know what?
It’s not just about coordinating patient care.
It’s about shaping the future of healthcare, one patient at a time.
With our indispensable Clinical Care Coordinator job description template and real-world examples, you’re ready to step up your game.
But why limit yourself?
Go further with our job description generator. It’s your next move towards creating precision-crafted job postings or fine-tuning your CV to perfection.
Always remember:
Every patient care decision contributes to the bigger picture.
Let’s shape that future. Together.
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