Coffee Equipment Technician Job Description [Updated for 2025]

In the era of coffee connoisseurship, the role of coffee equipment technicians is more crucial than ever.

As coffee culture evolves, so does the demand for skilled technicians who can maintain, repair, and optimize our coffee equipment.

But let’s delve deeper: What is truly expected from a coffee equipment technician?

Whether you are:

• A job seeker trying to decode the essence of this role,
• A hiring manager outlining the ideal candidate,
• Or simply captivated by the complex world of coffee machinery,

You’re in the right place.

Today, we present a customizable coffee equipment technician job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Coffee Equipment Technician Duties and Responsibilities

Coffee Equipment Technicians provide a crucial service in the coffee industry by maintaining and repairing coffee equipment such as espresso machines and grinders.

They are responsible for ensuring that coffee equipment is functioning optimally, thus allowing cafes and restaurants to serve high-quality coffee to their customers.

Their main duties and responsibilities include:

• Diagnosing and repairing faults in coffee-making equipment
• Performing routine maintenance on coffee equipment to prevent problems from occurring
• Installing new coffee-making equipment at various locations
• Providing guidance and training to cafe staff on how to properly use and maintain coffee equipment
• Testing equipment after repair to ensure it is working correctly
• Using a variety of tools and diagnostic equipment to find and fix issues
• Ordering parts and supplies needed for repair and maintenance tasks
• Providing excellent customer service, including responding to inquiries and complaints about equipment
• Keeping accurate records of maintenance and repair work for future reference
• Staying up-to-date with the latest developments in coffee equipment technology

 

Coffee Equipment Technician Job Description Template

Job Brief

We are seeking a skilled Coffee Equipment Technician to join our team.

The successful candidate will be responsible for the installation, maintenance, and repair of various coffee equipment.

Our ideal candidate is technically proficient, able to troubleshoot issues efficiently, and has excellent customer service skills.

 

Responsibilities

• Install, maintain, and repair coffee equipment.
• Diagnose and troubleshoot equipment malfunctions.
• Advise customers on preventive maintenance and configurations which may impact product performance.
• Ensure all repairs and maintenance meet quality standards.
• Provide excellent customer service, including answering questions and providing information on the proper use of equipment.
• Manage inventory and order new supplies as necessary.
• Keep updated records of performed tasks and customers.
• Manage and address any customer complaints or issues.
• Comply with safety and health regulations.

 

Qualifications

• Proven experience as a Coffee Equipment Technician or similar role.
• Knowledge of the functioning and maintenance requirements of various coffee equipment.
• Excellent troubleshooting and diagnostic skills.
• Proficient in the use of various hand and power tools.
• Strong customer service skills.
• Good physical stamina and strength; capable of lifting heavy equipment.
• High school diploma or equivalent; Certification from a vocational school or completion of an apprenticeship is a strong plus.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Opportunities for professional development and certification

 

Additional Information

• Job Title: Coffee Equipment Technician
• Work Environment: This role often involves travel to client locations and may include occasional irregular hours.
• Reporting Structure: Reports to the Service Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $35,000 minimum to $55,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Coffee Equipment Technician Do?

Coffee Equipment Technicians typically work for coffee shops, cafes, restaurants, or coffee machine manufacturing companies.

They can also work as self-employed individuals offering their services to a variety of clients.

They are specialists in installing, maintaining, and repairing coffee brewing and dispensing equipment.

This includes various machines such as espresso machines, coffee grinders, and other coffee-related appliances.

Their job involves diagnosing and fixing problems that may arise with the equipment, which could range from mechanical to electrical issues.

They perform regular maintenance checks to ensure the machines are running efficiently and meeting the required safety standards.

Coffee Equipment Technicians also educate the staff on the proper use of the coffee equipment, offering advice on cleaning and maintenance procedures to prolong the life of the machines.

In addition, they may also provide recommendations on the best coffee equipment for businesses based on their needs and budget.

They are also responsible for ordering parts and equipment as needed.

In case of a malfunction, the technician is responsible for troubleshooting the issue, determining the most effective solution, and completing the repair in a timely manner to minimize disruption to the client’s business.

 

Coffee Equipment Technician Qualifications and Skills

Coffee Equipment Technicians should have a diverse set of skills and qualifications to properly maintain and repair coffee equipment, including:

• Technical knowledge to understand the mechanics of various coffee machines and equipment, and the ability to troubleshoot and fix these complex machines
• Physical strength and dexterity to handle heavy equipment, use tools effectively and perform detailed work
• Customer service skills to interact with clients, understand their needs, and provide high-quality service
• Problem-solving skills to identify issues with coffee equipment and find effective solutions
• Time management skills to complete jobs in a timely and efficient manner
• Ability to read and understand technical manuals and schematics
• Knowledge of safety standards and compliance regulations to ensure safe work practices
• Experience with various coffee brewing methods and coffee equipment brands is often preferred
• Communication skills to clearly explain technical information to non-technical customers
• Patience and attention to detail to perform meticulous maintenance and repair tasks

 

Coffee Equipment Technician Experience Requirements

Entry-level Coffee Equipment Technicians may have 1 to 2 years of experience, often through an internship or part-time role in the maintenance and repair of coffee machines or other similar machinery.

These professionals can also gain on-the-job experience in roles such as Maintenance Mechanic, Appliance Repair Technician or other related roles.

Candidates with more than 3 years of experience often develop their technical skills and knowledge in entry-level Coffee Equipment Technician roles.

They may be familiar with repairing a variety of equipment such as grinders, espresso machines, and brewers, and may also be skilled in performing preventive maintenance and identifying the need for repairs.

Those with more than 5 years of experience may have some leadership experience in their background and may be ready for a supervisory or managerial position.

They might also be expected to have a deeper understanding of complex coffee machinery and be able to provide comprehensive training to junior technicians.

Some coffee shops or companies may also require their Coffee Equipment Technicians to have specific brand or product experience, depending on the type of equipment used in their operation.

In addition, certifications from recognized industry bodies, such as the Specialty Coffee Association, can also enhance a technician’s credibility and employability.

 

Coffee Equipment Technician Education and Training Requirements

Coffee Equipment Technicians typically have a high school diploma or equivalent.

They are often required to undergo technical training in electronics, electromechanical, or mechanical equipment, which can be obtained through vocational schools, community colleges or technical institutes.

Some employers may prefer candidates with an associate’s degree in electronics or a related field.

In terms of specific job training, most Coffee Equipment Technicians learn their skills on the job, often under the supervision of a more experienced technician.

Certification may also be required or preferred, such as those offered by the Specialty Coffee Association or other industry-recognized organizations.

This certification often involves demonstrating a certain level of knowledge and skill in diagnosing, troubleshooting and repairing coffee equipment.

Additional skills that are beneficial for this role include manual dexterity, problem-solving skills, and excellent customer service as technicians often interact directly with clients.

While not always necessary, a background in coffee brewing and familiarity with various coffee machines and brewing techniques can also be beneficial.

Ongoing training is important as coffee equipment technology continuously evolves.

Therefore, a commitment to learning and staying updated on new equipment and repair techniques is critical.

 

Coffee Equipment Technician Salary Expectations

A Coffee Equipment Technician typically earns an average salary of $37,440 (USD) per year.

However, the actual earnings can vary depending on factors such as years of experience, certifications, the geographical location, and the company that the technician works for.

 

Coffee Equipment Technician Job Description FAQs

What skills does a Coffee Equipment Technician need?

A Coffee Equipment Technician should have mechanical and technical skills to repair and maintain coffee machines.

They should also have problem-solving skills to diagnose and fix issues with the equipment.

Additionally, they must have good customer service skills as they will often interact directly with clients.

 

Do Coffee Equipment Technicians need a degree?

No, Coffee Equipment Technicians don’t necessarily need a degree, but they must have training in machinery repair and maintenance.

This can be obtained through vocational schools or on-the-job training.

They should also have a good understanding of coffee brewing processes and procedures.

Certifications from organizations like the Specialty Coffee Association can be advantageous.

 

What should you look for in a Coffee Equipment Technician resume?

Look for experience in repairing and maintaining coffee equipment, such as espresso machines and grinders.

In addition, check for any training or certifications related to machinery repair.

Good customer service skills are also important as technicians often work directly with clients.

 

What qualities make a good Coffee Equipment Technician?

A good Coffee Equipment Technician is detail-oriented and has a keen ability to troubleshoot and solve technical problems.

They should also have good customer service skills, as they often interact directly with clients.

Additionally, they should have a deep understanding of coffee brewing processes and equipment.

 

Is it difficult to hire a Coffee Equipment Technician?

Finding a qualified Coffee Equipment Technician can be challenging due to the specialized nature of the job.

However, offering competitive wages and benefits, as well as opportunities for training and development, can help attract skilled technicians.

 

Conclusion

And there you have it.

Today, we’ve uncovered the intricate details of being a coffee equipment technician.

Guess what though?

It’s not just about fixing machines.

It’s about shaping the coffee culture, one machine at a time.

With our dedicated coffee equipment technician job description template and real-life examples, you’re ready to take the plunge.

But why halt there?

Dive deeper with our job description generator. It’s your stepping stone to creating precise job listings or honing your resume to perfection.

Remember:

Every coffee machine is a part of the bigger picture.

Let’s brew that future. Together.

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