Coffee Quality Control Manager Job Description [Updated for 2025]

In the era of global coffee aficionados, the role of a Coffee Quality Control Manager is more crucial than ever.

As coffee culture continues to evolve, the demand for skilled professionals who can select, monitor, and enhance our coffee experience grows.

But let’s delve into the specifics: What’s really expected from a Coffee Quality Control Manager?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager seeking to define the perfect candidate,
• Or simply fascinated by the intricacies of coffee quality management,

You’re in the right place.

Today, we present a customizable Coffee Quality Control Manager job description template, designed for seamless posting on job boards or career sites.

Let’s dive right into it.

Coffee Quality Control Manager Duties and Responsibilities

A Coffee Quality Control Manager is responsible for maintaining the highest possible quality of coffee products produced by the company.

They evaluate the coffee beans, oversee the brewing process, and test the final product to ensure it meets the company’s standards.

Duties and responsibilities of a Coffee Quality Control Manager include:

• Conducting regular quality assessments on all coffee beans received from different suppliers
• Supervising the coffee roasting process to ensure that beans are properly roasted according to the company’s specifications
• Performing cupping sessions to assess the quality, taste, and aroma of the coffee
• Documenting all quality control processes, including any defects or issues found
• Training and guiding staff members on quality control procedures and standards
• Maintaining quality control equipment, ensuring it is clean and well-maintained
• Developing and implementing quality control processes and guidelines to improve coffee quality
• Communicating with suppliers to maintain the standard of coffee beans supplied
• Ensuring all coffee products comply with health and safety regulations
• Collaborating with the product development team to introduce new coffee products

 

Coffee Quality Control Manager Job Description Template

Job Brief

We are looking for a skilled Coffee Quality Control Manager to oversee the quality and consistency of our coffee products.

The ideal candidate will have a keen understanding of coffee flavor profiles, roasting, brewing techniques, and quality control.

They will be responsible for inspecting and maintaining the standard of coffee beans and finished products.

The ultimate goal of the Coffee Quality Control Manager is to ensure our products meet and exceed customer expectations while conforming to industry standards and regulations.

 

Responsibilities

• Conduct regular quality assessments on incoming coffee beans and finished products.
• Develop and implement quality control procedures and standards.
• Train staff in quality control and analytical procedures.
• Coordinate with suppliers and roasters to ensure the quality of coffee beans.
• Oversee the coffee roasting and brewing process to ensure consistency.
• Maintain records of quality reports, statistical reviews, and relevant documentation.
• Collaborate with the production team to develop improvements in the roasting and brewing process.
• Handle customer issues related to coffee quality.
• Stay updated with industry trends and new quality control methods in coffee production.

 

Qualifications

• Proven experience as a Quality Control Manager in the coffee industry.
• Deep knowledge of coffee roasting and brewing processes.
• Excellent understanding of quality control standards and methodologies.
• Strong analytical and problem-solving skills.
• Ability to train and lead a team.
• Exceptional communication skills.
• Certification as a Q Grader by the Coffee Quality Institute is a plus.
• Bachelor’s degree in Food Science, Business Administration, or relevant field.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Coffee Quality Control Manager
• Work Environment: This role primarily operates in a coffee roasting and packaging facility. Safety gear may be required.
• Reporting Structure: Reports to the Operations Manager or General Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $75,000 minimum to $120,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Coffee Quality Control Manager Do?

Coffee Quality Control Managers are responsible for overseeing and ensuring the quality of coffee beans and the brewing process within a coffee production company or a coffeehouse chain.

They play a crucial role in the sourcing and selection of coffee beans from suppliers.

This involves rigorous testing and sampling of the coffee beans, checking for the right flavor profile, and ensuring they meet the company’s quality standards.

Coffee Quality Control Managers also supervise the roasting process to ensure it is conducted in a manner that brings out the best flavors of the coffee beans.

They use their knowledge of different roasting techniques to influence the final taste of the coffee.

In addition, they monitor the brewing process, which includes grinding of the beans, water temperature and brew time, to ensure that each cup of coffee served is consistent in flavor, aroma, and quality.

They also work with other team members, like baristas and coffee roasters, to provide training in areas such as correct brewing techniques, bean storage, and handling methods.

Furthermore, Coffee Quality Control Managers are expected to stay current with industry trends and advancements in coffee brewing technology, and they may also be involved in creating and developing new coffee blends or products.

Feedback from customers also falls under their purview, using it to make necessary improvements to the coffee’s quality and taste.

 

Coffee Quality Control Manager Qualifications and Skills

A Coffee Quality Control Manager should have the skills and qualifications that align with your job description, such as:

• Extensive knowledge about different types of coffee beans, their origins, flavors, and roasting techniques to ensure the highest product quality.
• Strong sensory skills to assess the quality, taste, aroma, and color of coffee.
• Excellent attention to detail to identify any inconsistencies or defects in the coffee beans and the final product.
• Good problem-solving skills to promptly rectify any issues that may arise in the coffee production process.
• Efficient management skills to oversee and coordinate the activities of the quality control team.
• Ability to work under pressure and meet tight deadlines while maintaining the quality standards of the coffee.
• Excellent communication and interpersonal skills to effectively relay information to team members and handle customer complaints or concerns regarding product quality.
• Experience with quality control procedures, protocols, and regulatory standards in the coffee industry.
• Technical proficiency in using coffee brewing and testing equipment.

 

Coffee Quality Control Manager Experience Requirements

For an entry-level position as a Coffee Quality Control Manager, a minimum of 1 to 2 years of experience is generally required.

This could be gained by working in various roles within a coffee production or coffeehouse setting, such as a Barista, Coffee Roaster, or even in a quality assurance capacity.

Candidates with 3 to 5 years of experience are generally more desirable for this role, as they have likely developed a more comprehensive understanding of coffee quality.

This experience is often gained through roles such as Coffee Quality Specialist or Coffee Quality Analyst.

Those with more than 5 years of experience are generally considered for senior or supervisory roles within Coffee Quality Control.

By this point, they would have accumulated substantial experience in not just assessing coffee quality but also managing coffee quality programs, training new quality control staff, and coordinating with other departments to ensure coffee quality standards are consistently met.

Additionally, a deep understanding of coffee processing, brewing techniques, and coffee flavor profiles is highly beneficial.

Certifications from recognized institutions such as the Specialty Coffee Association can also provide a competitive advantage in securing this role.

In summary, a combination of relevant work experience, knowledge of coffee processing and brewing, and certifications in coffee quality control are typically required for the role of a Coffee Quality Control Manager.

 

Coffee Quality Control Manager Education and Training Requirements

A Coffee Quality Control Manager typically requires a bachelor’s degree in food science, agriculture, chemistry or a related field.

This role requires an understanding of coffee cultivation, processing and brewing techniques, so a background in these areas is beneficial.

Courses in sensory science and statistical analysis are also advantageous, as the role involves tasting and evaluating coffee to ensure quality consistency.

In addition to formal education, experience in the coffee industry is often required.

This experience can be acquired through roles such as barista, coffee roaster, or other positions where tasting and evaluating coffee is a primary responsibility.

Some Coffee Quality Control Managers may also pursue certification programs offered by organizations such as the Specialty Coffee Association or the Coffee Quality Institute.

These programs provide specific training in coffee tasting, evaluation techniques, and knowledge about the global coffee trade.

Further, knowledge in food safety standards, quality assurance, and quality control principles are also essential.

Hence, certification in these areas, such as Hazard Analysis and Critical Control Point (HACCP) certification, can be advantageous.

Finally, strong communication and leadership skills are necessary to effectively manage a quality control team and liaise with other departments.

 

Coffee Quality Control Manager Salary Expectations

The average salary for a Coffee Quality Control Manager is approximately $68,000 (USD) per year.

However, this can fluctuate based on factors such as years of experience in the industry, educational background, and the location of the coffee production company.

 

Coffee Quality Control Manager Job Description FAQs

What skills does a Coffee Quality Control Manager need?

Coffee Quality Control Managers need to have excellent observational and analytical skills to identify and address quality issues.

A deep understanding of the coffee production process and various brewing methods is essential.

They should also possess strong communication skills to effectively convey their findings and suggestions to the production team.

Leadership and team management skills are also important, as they will often be supervising a team of quality control professionals.

 

Do Coffee Quality Control Managers need a degree?

While not always required, a degree in Food Science, Chemistry or a related field can be beneficial for a Coffee Quality Control Manager.

Knowledge and experience in the coffee industry, understanding the production process, coffee grading, and cupping are often more important.

Training and certification from recognized coffee associations can also be a plus.

 

What should you look for in a Coffee Quality Control Manager resume?

A strong resume for a Coffee Quality Control Manager would show experience in the coffee industry, particularly in areas related to quality control and production.

It should demonstrate their understanding of coffee grading, brewing, and cupping.

Certifications from recognized coffee associations can also be a significant advantage.

Leadership experience is essential as they will be managing a team.

 

What qualities make a good Coffee Quality Control Manager?

A good Coffee Quality Control Manager should be detail-oriented and analytical, capable of identifying the smallest discrepancies in coffee quality.

They should have a deep passion for coffee and continuously keep up with industry trends and developments.

They need to be good communicators to effectively relay information between teams.

They should also demonstrate strong leadership skills to manage a team efficiently and effectively.

 

Is it difficult to hire a Coffee Quality Control Manager?

Hiring a Coffee Quality Control Manager can be challenging due to the specific skills and knowledge required for the role.

It involves finding someone with a balance of technical knowledge about coffee, analytical skills for quality control, and leadership abilities.

Therefore, the hiring process may take longer than for less specialized roles.

 

Conclusion

And there you have it.

Today, we’ve brewed up insights into the crucial role of a Coffee Quality Control Manager.

And guess what?

It’s not just about tasting coffee.

It’s about cultivating coffee excellence, one cup at a time.

With our comprehensive Coffee Quality Control Manager job description template and real-world examples, you’re all set to make your mark.

But why stop there?

Steep further with our job description generator. It’s your next step to crafting impeccable job listings or fine-tuning your resume to perfection.

Remember:

Every cup of coffee contributes to the overall experience.

Let’s brew that future. Together.

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