Coin-Operated Laundry Operator Job Description [Updated for 2024]

coin operated laundry operator job description

In the world of modern convenience, the role of a coin-operated laundry operator is becoming increasingly important.

As urban living spaces shrink, and the demand for efficient services grows, the need for skilled operators who can manage, maintain, and enhance our self-service laundromats is escalating.

But let’s dive a bit deeper: What exactly does a coin-operated laundry operator do?

Whether you are:

  • A job seeker trying to understand the specifics of this position,
  • A hiring manager outlining the perfect candidate,
  • Or simply curious about the day-to-day operations of a laundromat,

You’ve come to the right place.

Today, we present a customizable coin-operated laundry operator job description template, designed for effortless posting on job boards or career sites.

Let’s get started.

Coin-Operated Laundry Operator Duties and Responsibilities

Coin-Operated Laundry Operators are primarily responsible for maintaining and operating a self-service laundry facility.

They ensure the facility is clean and the machines are in good working order.

They also provide customer service and handle cash transactions.

Their key duties and responsibilities include:

  • Monitor the operation of coin-operated laundry machines and ensure they are in good working order
  • Perform regular cleaning and maintenance on the laundry machines to prevent breakdowns
  • Keep the facility clean and tidy to ensure a pleasant environment for customers
  • Handle customer inquiries and complaints in a courteous and efficient manner
  • Collect and count coins from the machines, and ensure accurate record keeping of all transactions
  • Replenish laundry supplies such as detergent, fabric softener, and bleach for customer convenience
  • Provide instructions to customers on the proper use of laundry machines
  • Perform minor repairs on machines or contact a professional service when needed
  • Monitor and control inventory of laundry supplies


Coin-Operated Laundry Operator Job Description Template

Job Brief

We are looking for a dedicated Coin-Operated Laundry Operator to manage and maintain our laundry facility.

The Laundry Operator’s responsibilities include servicing and repairing machines, handling customer queries, and ensuring that the facility is clean and safe.

Our ideal candidate has experience with coin-operated laundry machines, possesses excellent customer service skills, and is able to handle the physical demands of the job.



  • Manage the daily operations of the coin-operated laundry facility.
  • Ensure all machines are in good working order, perform regular maintenance, and coordinate repairs as necessary.
  • Keep the facility clean, safe, and well-organized.
  • Handle customer inquiries and complaints in a professional and timely manner.
  • Collect and secure coins from machines regularly.
  • Ensure adequate supply of laundry products for customer use.
  • Maintain accurate records of machine usage, repairs, and income.



  • Previous experience as a Coin-Operated Laundry Operator or similar role.
  • Basic knowledge of laundry machine maintenance and repair.
  • Excellent customer service skills.
  • Physical stamina and ability to lift heavy items.
  • Good organizational and record-keeping skills.
  • High school diploma or equivalent.



  • Health insurance
  • Retirement plan
  • Paid time off
  • Training and development opportunities


Additional Information

  • Job Title: Coin-Operated Laundry Operator
  • Work Environment: Laundry facility. Physical strength required to move and repair machines. Occasional exposure to cleaning chemicals.
  • Reporting Structure: Reports to the Facility Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $25,000 minimum to $35,000 maximum
  • Location: [City, State] (specify the location)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].


What Does a Coin-Operated Laundry Operator Do?

Coin-Operated Laundry Operators are responsible for managing laundromats, facilities where customers can wash and dry their clothing using coin-operated machines.

These operators must ensure that all laundry equipment is in working condition, often performing minor repairs themselves or scheduling services with maintenance professionals.

This includes machines such as washing machines, dryers, and change machines.

They are also responsible for regular cleaning of the facility, including sweeping and mopping floors, cleaning machines, and tidying up waiting areas to maintain a pleasant and safe environment for customers.

Furthermore, Coin-Operated Laundry Operators often handle customer service duties.

They are responsible for assisting customers with machine operation, handling customer complaints, and resolving any issues or disputes that arise.

In some cases, these operators may also offer additional services such as wash-and-fold, where customers drop off their laundry and pick it up once it has been washed and folded by the operator.

Lastly, they also manage the financial aspects of the business, which includes collecting and counting coins from machines, making bank deposits, and managing any cash transactions.


Coin-Operated Laundry Operator Qualifications and Skills

A competent Coin-Operated Laundry Operator should have the skills and qualifications that correspond with the job requirements, such as:

  • Excellent organizational skills to manage multiple tasks at once and ensure smooth operation of the laundry facility
  • Technical knowledge of laundry equipment to ensure its proper functionality and maintenance
  • Strong customer service skills to assist customers with machine operation, handle transactions, and resolve any issues or complaints
  • Time management skills to efficiently handle opening and closing procedures, and ensure laundry is completed in a timely manner
  • Good physical stamina to stand for long periods, perform routine maintenance tasks and manage large loads of laundry
  • Problem-solving skills to troubleshoot and repair minor machine issues
  • Basic accounting skills for managing cash transactions, giving correct change, and keeping accurate records of daily operations


Coin-Operated Laundry Operator Experience Requirements

Starting as a Coin-Operated Laundry Operator generally requires no formal education beyond a high school diploma, but some practical experience is often preferred.

This can be gained through part-time jobs or internships in the service or hospitality industry.

Entry-level coin-operated laundry operators should have at least 1 to 2 years of customer service experience.

This can include roles such as a retail associate, hotel staff, or even work in another laundromat.

Understanding how to interact with customers and manage day-to-day operations is crucial.

Candidates with more than 2 to 3 years of experience will likely have had roles where they were responsible for machine maintenance and dealing with service issues.

They may also have experience with cash handling and basic accounting, which are important for managing the financial aspects of the operation.

Those with over 5 years of experience, especially in managing a coin-operated laundry, are often ready for roles with increased responsibility.

This could include overseeing multiple locations, supervising staff, or owning and operating their own coin-laundry business.

They should have strong problem-solving skills, understand the ins and outs of the laundry business, and be comfortable with the day-to-day operations and maintenance of the machines.


Coin-Operated Laundry Operator Education and Training Requirements

To become a Coin-Operated Laundry Operator, a formal education is not always required.

However, having a high school diploma or equivalent is generally beneficial.

Training for this role is often provided on the job, where operators learn about the operation of laundry machines, maintenance and repair, and customer service.

Knowledge in business management can be helpful, especially for those who aim to operate their own laundromat.

This can be obtained through a business-related diploma or degree or through specialized courses in business management.

Some operators may choose to pursue a certification program from a professional laundry and dry-cleaning organization.

These programs typically cover a wide range of topics including textile science, laundry techniques, customer service, and business operations.

Knowledge in basic accounting, marketing, and customer service can also be beneficial for running a successful coin-operated laundry business.

While not required, it can be advantageous for operators to have basic mechanical skills to handle minor repairs and maintenance of the machines.

Continuous learning in the field is encouraged, especially since laundry technology is continuously evolving.

Operators can attend workshops, seminars, or trade shows to keep up-to-date with the latest trends and technologies in the laundry industry.


Coin-Operated Laundry Operator Salary Expectations

A Coin-Operated Laundry Operator makes an average wage of $14.23 (USD) per hour.

The actual income may vary based on factors such as experience, location, and the company that employs them.


Coin-Operated Laundry Operator Job Description FAQs

What skills does a Coin-Operated Laundry Operator need?

A Coin-Operated Laundry Operator should have excellent customer service skills, as they interact with customers regularly.

They should also have basic mechanical skills to perform routine maintenance and troubleshoot any issues with the machines.

Additionally, they need to be organized and detail-oriented to manage the day-to-day operations efficiently, and have good numeracy skills for handling cash and making change.


Do Coin-Operated Laundry Operators need any specific qualifications?

There are no specific educational qualifications required to become a Coin-Operated Laundry Operator.

However, a high school diploma or its equivalent would be beneficial.

Most of the training is on-the-job, learning how to operate and maintain the machines, and understanding business operations.

Some operators might also take courses in small business management or customer service.


What should you look for in a Coin-Operated Laundry Operator’s resume?

A Coin-Operated Laundry Operator’s resume should indicate any experience in customer service roles, as this is a significant part of the job.

Other beneficial experiences could include roles involving cash handling, cleaning, or mechanical work.

Any certificates or courses in business management or similar fields could be a bonus.


What qualities make a good Coin-Operated Laundry Operator?

A good Coin-Operated Laundry Operator is punctual, reliable, and has excellent customer service skills.

They should be able to handle multiple tasks simultaneously, from assisting customers to maintaining the machines.

A good operator also takes pride in providing a clean and pleasant environment for customers.

Keeping up with regular maintenance and knowing when to call in professional help for repairs is also an important quality.


Is it hard to find a Coin-Operated Laundry Operator?

Finding a Coin-Operated Laundry Operator can be challenging due to the specific skill set required, which includes customer service, basic mechanical skills, and cash handling.

However, the job doesn’t require specific qualifications, which broadens the potential applicant pool.

Offering competitive pay and a positive working environment can help attract suitable candidates.



And there you have it.

Today, we’ve unraveled the true essence of being a coin-operated laundry operator.

Surprise, surprise?

It’s not just about loading washers and dryers.

It’s about providing a seamless laundry service experience, one coin at a time.

With our go-to coin-operated laundry operator job description template and real-world examples, you’re geared up for your next venture.

But why stop there?

Dig deeper with our job description generator. It’s your next platform for crafting detailed job listings or polishing your resume to perfection.

Keep in mind:

Every coin in the machine contributes to the bigger picture.

Let’s revolutionize the laundry experience. Together.

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