Collision Center Quality Control Coordinator Job Description [Updated for 2025]

In the world of auto repairs and maintenance, Collision Center Quality Control Coordinators are becoming increasingly indispensable.

As the auto industry evolves, the demand for proficient experts who can manage, streamline, and ensure the quality of repair services is growing.

But let’s delve deeper: What’s really expected from a Collision Center Quality Control Coordinator?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager crafting the perfect job description,
• Or simply intrigued by the operations of a collision center,

You’ve come to the right place.

Today, we present a customizable Collision Center Quality Control Coordinator job description template, designed for easy posting on job boards or career sites.

Let’s dive right in.

Collision Center Quality Control Coordinator Duties and Responsibilities

A Collision Center Quality Control Coordinator plays an essential role in ensuring all automotive repair services meet the company’s quality standards.

They must understand the intricacies of automotive repair and have a meticulous eye for detail.

Their duties and responsibilities include:

• Inspecting finished repairs to ensure adherence to quality standards and customer requirements
• Resolving any issues or deficiencies found in the inspection process
• Coordinating with the auto body technicians and painters to communicate repair quality requirements and expectations
• Maintaining detailed records of inspections and associated corrective actions
• Ensuring all repairs comply with safety and regulatory requirements
• Training and mentoring staff on quality control procedures and standards
• Implementing and managing quality control processes and procedures
• Reporting on quality control activities and performance to management
• Assisting in the development and implementation of improved quality control processes
• Managing customer complaints regarding quality and implementing necessary changes

 

Collision Center Quality Control Coordinator Job Description Template

Job Brief

We are looking for a detail-oriented Collision Center Quality Control Coordinator to ensure the consistent high quality of our collision repair work.

The Collision Center Quality Control Coordinator will be responsible for inspecting completed vehicle repairs, ensuring adherence to manufacturer specifications, and maintaining quality control documentation.

The candidate should be familiar with the vehicle repair process and have a keen eye for detail.

The goal is to ensure that our customers receive vehicles repaired to the highest standards of safety, appearance, and function.

 

Responsibilities

• Inspect completed vehicle repairs to ensure adherence to quality standards and manufacturer specifications
• Document quality control activities and findings
• Coordinate with the repair team to rectify any quality issues
• Provide training to staff on quality control standards and procedures
• Stay updated with the latest industry trends, tools, and techniques
• Ensure compliance with safety regulations
• Work with management to implement quality control policies and procedures
• Assist with customer concerns and queries, ensuring excellent customer service

 

Qualifications

• Proven experience as a Quality Control Coordinator or similar role in a collision center
• Knowledge of vehicle repair processes and quality control standards
• Excellent attention to detail
• Strong communication and team management skills
• Ability to handle multiple tasks and work under pressure
• High school diploma; further training and certification in vehicle repairs and quality control will be a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Collision Center Quality Control Coordinator
• Work Environment: Collision repair center. Physical work with occasional exposure to noise and dust is expected.
• Reporting Structure: Reports to the Collision Center Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: Dependent on experience and qualifications.
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Collision Center Quality Control Coordinator Do?

A Collision Center Quality Control Coordinator, also known as an Auto Body Shop Quality Control Coordinator, typically works in auto repair shops or dealerships.

They handle the responsibilities of inspecting repaired vehicles to ensure they meet the center’s quality standards before the vehicles are returned to their owners.

They conduct a thorough examination of the vehicle, checking not just the repairs but also the overall condition of the vehicle.

This includes looking for any signs of additional damage, misalignment, or issues with the paint job.

The coordinator is also in charge of ensuring that all necessary repairs have been completed correctly, following the initial damage report and the repair plan.

This might include inspecting repairs on damaged body parts, paintwork, and internal systems.

They also work closely with the repair technicians, often providing them with feedback about their work quality, and also assist in training them to improve their repair skills.

Furthermore, they ensure that all the work completed complies with safety standards and regulations.

The Collision Center Quality Control Coordinator plays a critical role in maintaining customer satisfaction by making sure that all vehicles leave the repair center in an excellent and safe condition.

 

Collision Center Quality Control Coordinator Qualifications and Skills

A competent Collision Center Quality Control Coordinator should possess the following skills and qualifications that align with the job description:

• Technical knowledge and expertise in collision repair to ensure all procedures meet the organization’s set standards and are compliant with industry regulations
• Quality control skills to evaluate and maintain the high quality of repair work, prevent defects, and address any inconsistencies promptly and effectively
• Strong analytical and problem-solving abilities to diagnose and rectify faults during the repair process
• Excellent communication and interpersonal skills to liaise with technicians, managers, and customers effectively, providing clear information on repair quality and any needed adjustments
• Organizational skills and attention to detail to manage multiple tasks simultaneously, ensuring all processes are completed correctly and on time
• Ability to manage stress and remain calm under pressure, as the role requires coordinating various tasks within tight deadlines
• Customer service skills to interact professionally with customers, answer their queries, and address any issues or complaints about repair quality
• Basic computer skills to maintain records of quality control measures, track progress, and generate reports as required

 

Collision Center Quality Control Coordinator Experience Requirements

Candidates for the role of Collision Center Quality Control Coordinator typically need to have several years of experience in a similar role, ideally within the automotive industry.

This is to ensure that they have a solid understanding of the industry’s quality control standards and safety regulations.

Entry-level candidates may have 1 to 2 years of experience, typically gained through internships, apprenticeships or part-time roles in collision repair facilities or automotive body shops.

These individuals could have held positions such as Quality Control Assistant, Body Shop Technician, or Automotive Service Technician.

Candidates with 3 to 5 years of experience will likely have developed a strong understanding of automotive body repair, painting techniques, and quality control procedures.

They may have advanced from roles such as Automotive Body Repairer or Automotive Paint Technician, where they would have gained hands-on experience in assessing and repairing damage to vehicles.

Those with more than 5 years of experience will likely have a deep understanding of quality control systems and procedures, and may have leadership experience in their background.

These candidates might have held positions such as Body Shop Supervisor or Quality Control Manager.

Such experience would make them well-prepared to oversee the quality control processes within a collision center.

 

Collision Center Quality Control Coordinator Education and Training Requirements

A Collision Center Quality Control Coordinator typically requires a high school diploma or equivalent.

Some positions may prefer a postsecondary certificate or associate’s degree in automotive service technology, although this is not always required.

A key part of their education is gaining comprehensive knowledge about vehicle systems, repair methods, and quality control practices.

Hence, any program that offers courses in these areas would be beneficial.

Vocational schools and community colleges often provide programs in collision repair and offer a combination of classroom instruction and hands-on training.

In addition to formal education, most Quality Control Coordinators in Collision Centers gain their skills through on-the-job training, working under the guidance of a seasoned professional.

This training period can last from a few months to a few years, depending on the complexity of the role.

Having certification from a recognized body, such as the National Institute for Automotive Service Excellence (ASE), can enhance job prospects.

To gain this certification, candidates must pass an exam and have related work experience.

Continuous learning is also crucial as vehicle technology is constantly evolving.

As such, many Collision Center Quality Control Coordinators participate in professional development courses and workshops throughout their careers.

Those aspiring for leadership roles or seeking to enhance their professional standing may also pursue a bachelor’s degree in business management or a related field.

This can equip them with the necessary skills for coordinating and managing a team effectively.

 

Collision Center Quality Control Coordinator Salary Expectations

A Collision Center Quality Control Coordinator earns an average salary of $55,000 (USD) per year.

The actual earnings may differ based on factors such as experience, the size of the collision center, and the geographical location.

 

Collision Center Quality Control Coordinator Job Description FAQs

What skills does a Collision Center Quality Control Coordinator need?

A Collision Center Quality Control Coordinator should have strong attention to detail to ensure that repair work meets the quality standards.

They should possess excellent communication skills to liaise between different teams and departments.

They should also have a good understanding of the repair process and be able to use specialized inspection tools.

 

Do Collision Center Quality Control Coordinators need a degree?

While a degree is not mandatory, it can be beneficial for a Collision Center Quality Control Coordinator to have a degree in a related field such as Automotive Technology.

However, most employers place a significant emphasis on practical experience and on-the-job training.

Knowledge and understanding of vehicle structure, safety standards, and quality control measures are of primary importance.

 

What should you look for in a Collision Center Quality Control Coordinator resume?

A Collision Center Quality Control Coordinator’s resume should highlight their hands-on experience in vehicle repair and quality control.

Any experience in team coordination or management would be a plus.

They should be familiar with various inspection tools and have a good understanding of repair processes.

Certifications in quality control or automotive repair can also add value to their profile.

 

What qualities make a good Collision Center Quality Control Coordinator?

A good Collision Center Quality Control Coordinator is a team player with the ability to oversee multiple tasks and ensure that they are completed to a high standard.

They should have a keen eye for detail to identify any issues or inconsistencies in repair work.

They should also be organized, resourceful, and able to work under pressure.

 

What is the primary role of a Collision Center Quality Control Coordinator?

A Collision Center Quality Control Coordinator oversees the repair process to ensure it meets the organization’s quality standards.

They inspect each vehicle after repair work is done to check for any issues or discrepancies.

They also coordinate with the repair team to rectify any problems and ensure the vehicle is ready for delivery to the customer on time.

 

Conclusion

And there you have it.

Today, we’ve demystified what it truly means to be a Collision Center Quality Control Coordinator.

And guess what?

It’s not just about assessing damages.

It’s about ensuring safety and precision, one vehicle at a time.

With our definitive Collision Center Quality Control Coordinator job description template and real-world examples, you’re fully equipped to take the leap.

But why stop there?

Immerse yourself further with our job description generator. It’s your next step to meticulously crafted listings or sharpening your resume to perfection.

Remember:

Every vehicle inspection is a part of the bigger picture.

Let’s ensure that safety and quality. Together.

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