Communications Coordinator Job Description [Updated for 2024]

communications coordinator job description

In the era of constant connectivity, the role of Communications Coordinator has taken center stage.

As society becomes more intertwined with digital platforms, the demand for skilled professionals who can navigate, enhance, and safeguard our communication channels grows louder.

But let’s delve deeper: What’s truly expected from a Communications Coordinator?

Whether you are:

  • A job seeker trying to grasp the core responsibilities of this role,
  • A hiring manager crafting the profile of the perfect candidate,
  • Or simply intrigued by the complexities of communications coordination,

You’re in the right place.

Today, we present a customizable Communications Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Communications Coordinator Duties and Responsibilities

Communications Coordinators handle the organization’s external and internal messaging.

They often collaborate with managers to develop and implement marketing strategies.

Their main duties and responsibilities include:

  • Assisting in the development and execution of communication strategies
  • Coordinating various marketing and promotional projects
  • Writing and editing press releases, newsletters, and other communication materials
  • Creating presentations and delivering information to potential clients or stakeholders
  • Working with social media platforms to deliver organization’s message and promote its brand
  • Developing and maintaining relationships with media outlets
  • Coordinating public relations events and marketing campaigns
  • Monitoring and analyzing effectiveness of communication strategies
  • Ensuring organization’s brand and identity is adhered to in campaigns and in all communication channels


Communications Coordinator Job Description Template

Job Brief

We are seeking a skilled Communications Coordinator to lead our organization’s internal and external communications.

The Communications Coordinator will be responsible for creating communication materials, managing social media platforms, and coordinating public relations activities.

In this role, you should have a solid understanding of how each social media channel works and how to optimize content so that it is engaging on those channels.

You are responsible for joining relevant conversations on behalf of the brand and “soft selling” the product by providing support to current and prospective customers.



  • Coordinate and manage communication projects and initiatives
  • Develop and execute effective communication strategies that build customer loyalty, brand reputation, and customer satisfaction
  • Prepare detailed media activity reports
  • Plan, prepare and manage the publication and distribution of publicity materials
  • Represent the company at events and press conferences
  • Reach out to influencers, media and beyond in order to arrange story placement on a national and global level
  • Undertake proactive media outreach and promote brand coverage in media outlets
  • Work with marketing team to strategize and create promotional materials
  • Ensure that the organization’s brand message is consistent



  • Proven work experience as a communications coordinator
  • Experience in web design and content production is a plus
  • Experience in copywriting and editing
  • Solid understanding of project management principles
  • Working knowledge of MS Office; photo and video-editing software is an asset
  • Excellent communication (oral and written) and presentation skills
  • Outstanding organizational and planning abilities
  • Proficient command of English
  • BSc/BA in public relations, communications or relevant field



  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities


Additional Information

  • Job Title: Communications Coordinator
  • Work Environment: Office setting with options for remote work. Some travel may be required for events and press conferences.
  • Reporting Structure: Reports to the Communications Manager or Director of Communications.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $45,000 minimum to $75,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].


What Does a Communications Coordinator Do?

Communications Coordinators are typically hired by organizations across all industries to manage and oversee all internal and external communications.

They are responsible for organizing, developing, and implementing communication strategies to enhance the organization’s image and brand.

Communications Coordinators work closely with various departments like marketing, public relations, human resources, and management to gather information and craft appropriate messages for different audiences.

Their role involves writing and editing content for various platforms like websites, social media, newsletters, press releases, promotional materials, and internal communications.

They also handle media inquiries, set up interviews, and sometimes act as the organization’s spokesperson.

Communications Coordinators may also be responsible for monitoring and analyzing the effectiveness of communication strategies, making necessary adjustments to reach desired outcomes.

In addition to this, they often organize and manage events, like press conferences or promotional events, to improve public relations and brand awareness.

They play a crucial role in crisis management, where they need to develop and communicate effective messages to manage the situation and protect the organization’s reputation.

Overall, the job of a Communications Coordinator is to ensure that all communications within and outside the organization are clear, consistent, engaging, and aligned with the organization’s goals and values.


Communications Coordinator Qualifications and Skills

A competent Communications Coordinator should have the qualifications and skills that align with your job description, such as:

  • Outstanding written and verbal communication skills to convey the company’s messages effectively to the target audience.
  • Experience with a variety of communications tools and platforms including social media, email marketing software, and content management systems.
  • Strong organizational skills to manage multiple projects simultaneously and meet deadlines.
  • Exceptional ability to work cross-functionally with various teams to gather information and create cohesive communication strategies.
  • Understanding of PR and media relations to foster positive relationships with media outlets and promote company’s brand.
  • Analytical skills to evaluate the effectiveness of communication strategies and make necessary adjustments.
  • Interpersonal skills to facilitate internal and external communications and build strong relationships with stakeholders.
  • Creative thinking and problem-solving abilities to address communication challenges and develop innovative solutions.
  • Knowledge of the industry the company operates in to create relevant and impactful communication content.


Communications Coordinator Experience Requirements

To start a career as a Communications Coordinator, candidates usually possess a degree in communications, journalism, public relations or related field.

Gaining experience through internships, part-time roles, or volunteer work in a communications department can provide a solid foundation for this role.

Entry-level Communications Coordinators typically have 1 to 2 years of experience in public relations, marketing, or a similar field.

This experience can be earned through internships, co-op programs, or as a junior team member in a communications department.

Candidates with 3 to 5 years of experience may have held roles such as Public Relations Specialist, Communications Specialist, or Marketing Coordinator.

In these roles, they would have developed their skills in writing press releases, coordinating events, managing social media platforms, and working with a team to deliver a consistent message.

Those with over 5 years of experience may have held a leadership position in a communications team and have a proven track record of successfully implementing communication strategies.

They are likely to have more specialized skills, such as crisis communication, and may be ready for a managerial position or a role with increased responsibility.


Communications Coordinator Education and Training Requirements

Communications Coordinators usually have a bachelor’s degree in communications, public relations, journalism, or another related field.

They must have strong written and oral communication skills, as well as expertise in digital communication and social media platforms.

Familiarity with content management systems and basic graphic design tools is also beneficial.

In addition to the formal education, they often require experience in a similar role, demonstrating the ability to effectively manage multiple communication channels and strategies.

Some positions might require a master’s degree in communications, public relations, or a related field.

This advanced degree can provide specialized knowledge and expertise, which can enhance the individual’s career prospects.

Certifications in digital marketing, public relations or communication management can also be beneficial for a Communications Coordinator.

These certifications demonstrate a commitment to the profession and keep the individual updated with the latest trends and best practices in the field.

Continuing education and professional development are important in this role, as the field of communications is constantly evolving with new technologies and communication strategies.


Communications Coordinator Salary Expectations

A Communications Coordinator earns an average salary of $48,983 (USD) per year.

The actual earnings may fluctuate based on factors such as years of experience, specialization in the field, and the geographical location of the job.


Communications Coordinator Job Description FAQs

What skills does a Communications Coordinator need?

A Communications Coordinator should have excellent written and verbal communication skills, as they are responsible for creating and delivering the company’s messages.

They also need to be organized and capable of managing multiple projects simultaneously.

Strong interpersonal skills, creativity, and the ability to work under pressure are also essential.

Moreover, knowledge of social media platforms and proficiency in MS Office are typically required.


Do Communications Coordinators need a degree?

Most Communications Coordinators hold a bachelor’s degree in Communications, Public Relations, Journalism, or a related field.

Some positions might also require a master’s degree or prior work experience in a similar role.

Additional qualifications, such as knowledge of a foreign language or certification in digital marketing, can also be beneficial.


What should you look for in a Communications Coordinator resume?

A strong Communications Coordinator resume should show a solid background in creating and implementing communication strategies.

It should also demonstrate the ability to manage multiple projects and meet deadlines.

Look for experiences that show the candidate’s proficiency in public speaking, writing, and editing.

Moreover, proficiency in using social media platforms and other communication tools should be evident.


What qualities make a good Communications Coordinator?

A good Communications Coordinator is a strategic thinker who can create effective communication plans to promote the company’s image and goals.

They are creative, detail-oriented, and have excellent problem-solving skills.

Good Communications Coordinators are also adaptable, able to work well under pressure, and have a keen sense of the target audience’s needs and interests.


What are the daily duties of a Communications Coordinator?

On a typical day, a Communications Coordinator might be involved in drafting and editing press releases, managing social media platforms, coordinating events, or liaising with the media.

They may also spend part of their day developing communication strategies, reviewing public feedback, or monitoring the effectiveness of communication campaigns.

The role often requires collaboration with various teams within the organization.



And there you have it.

Today, we’ve unveiled the true essence of a Communications Coordinator role.

What’s the big reveal?

It’s not just about sending out emails.

It’s about shaping and managing strategic communications, one message at a time.

With our reliable Communications Coordinator job description template and real-world examples, you’re ready to make a move.

But why stop here?

Dig deeper with our job description generator. It’s your gateway to meticulously crafted listings or perfecting your resume to stand out.


Every message is a piece of the bigger communication puzzle.

Let’s shape that narrative. Together.

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