Concession Stand Manager Job Description [Updated for 2025]

In the bustling world of event operations, the focus on concession stand managers has never been more important.

As the entertainment industry grows, so does the demand for proficient individuals who can oversee, manage, and enhance our food and beverage services.

But let’s delve deeper: What’s truly expected from a concession stand manager?

Whether you are:

• A job seeker attempting to grasp the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply captivated by the intricacies of event food and beverage management,

You’ve come to the right place.

Today, we present a customizable concession stand manager job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Concession Stand Manager Duties and Responsibilities

Concession Stand Managers oversee the operations of food and beverage stands at sporting events, concerts, and other large-scale events.

Their responsibilities include managing staff, ensuring food safety, and maintaining a clean and safe environment.

Their daily duties and responsibilities include:

• Managing and coordinating the activities of concession stand workers
• Ensuring all health and safety regulations are followed to maintain a safe and sanitary environment
• Inventorying stock and ordering supplies as needed
• Preparing, cooking, and serving food and beverages to customers
• Handling cash transactions and operating the point-of-sale system
• Setting prices for food and beverage items
• Resolving customer complaints in a professional and efficient manner
• Training new staff on food preparation, cash handling, and customer service procedures
• Maintaining a clean and tidy concession stand at all times
• Monitoring and managing waste and shrinkage

 

Concession Stand Manager Job Description Template

Job Brief

We are seeking an organized, efficient, and customer-focused Concession Stand Manager to oversee our food and beverage operations at our venue.

The Concession Stand Manager will be responsible for managing the daily operations of the concession stand including supervising staff, maintaining inventory, ensuring adherence to health and safety regulations, and providing excellent customer service.

The ideal candidate will have a background in food service management and a commitment to providing a high-quality customer experience.

 

Responsibilities

• Manage the day-to-day operations of the concession stand
• Hire, train, and supervise concession staff
• Ensure adherence to food safety regulations and maintain high standards of cleanliness
• Order, manage and track inventory of food, beverages, and supplies
• Develop and implement effective operational procedures and policies
• Handle cash transactions and manage the cash drawer
• Resolve customer complaints in a professional manner
• Ensure all concession equipment is functioning properly and arrange for repairs when necessary
• Work with vendors and suppliers to ensure timely delivery of products

 

Qualifications

• Proven experience as a Concession Stand Manager or similar role in food service
• Knowledge of food safety regulations
• Excellent customer service skills
• Strong organizational and managerial skills
• Ability to handle cash transactions accurately
• Ability to work flexible hours, including evenings, weekends, and holidays
• High school diploma or equivalent; degree in hospitality or related field is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Paid time off
• Employee discounts

 

Additional Information

• Job Title: Concession Stand Manager
• Work Environment: Fast-paced venue environment. This role requires standing for extended periods and the ability to lift up to 50 lbs.
• Reporting Structure: Reports to the Venue Operations Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $35,000 minimum to $55,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Concession Stand Manager Do?

A Concession Stand Manager typically works in places like movie theaters, stadiums, amusement parks, or festivals where food and beverages are served to the public.

Their main responsibility is to manage the daily operations of the concession stand.

This includes scheduling and supervising staff, ensuring cleanliness, and maintaining the inventory of food, beverages, and supplies.

They are also responsible for preparing and selling food and drinks, making sure all food safety regulations are adhered to.

The Concession Stand Manager may also be required to handle the cash register, process transactions, and ensure all financial dealings are accurate and transparent.

Moreover, they may also be tasked with setting prices, deciding the menu, and creating promotions or special offers to attract more customers.

In addition, a Concession Stand Manager must provide excellent customer service, handling any complaints or queries from customers efficiently and professionally.

They may also need to coordinate with suppliers and vendors, ensuring all products are received on time and in good condition.

Overall, the role of a Concession Stand Manager is multi-faceted, requiring a balance of food preparation skills, financial management, customer service, and personnel management.

 

Concession Stand Manager Qualifications and Skills

A proficient Concession Stand Manager should have the skills and qualifications that align with your job description, such as:

• Strong customer service skills to interact with customers, address their concerns, and ensure their satisfaction.
• Excellent communication and interpersonal skills to effectively coordinate with staff and interact with customers.
• Inventory management skills to keep track of stock levels and ensure that all necessary products are available.
• Financial acumen to manage cash transactions, handle the cash register, and maintain accurate financial records.
• Leadership skills to supervise staff, delegate tasks, and ensure that the concession stand operates smoothly.
• Problem-solving skills to quickly and efficiently address any issues that may arise during operations.
• Knowledge of food safety regulations and hygiene standards to ensure the concession stand complies with all relevant laws and regulations.
• Physical stamina to stand for long periods, handle food preparation and service, and perform clean-up tasks.

 

Concession Stand Manager Experience Requirements

For a role as a Concession Stand Manager, candidates typically need to have at least 2-3 years of experience in a food service environment.

This could be working in a restaurant, food truck, or even other concession stands.

This experience is vital for understanding the operations and customer service aspects of the job.

Candidates with more than 3 years of experience often have a background in areas like inventory management, cash handling, and food safety practices, all of which are important for a Concession Stand Manager.

For those looking to step into a managerial role, at least one year of supervisory experience in the food service industry is generally required.

This experience ensures that the candidate has developed the necessary skills to manage a team effectively, handle customer complaints, and meet sales goals.

Furthermore, a Concession Stand Manager with over 5 years of experience in the industry may have experience dealing with licenses and inspections, hiring and training staff, and might have worked in a variety of environments such as sports arenas, theaters or large public events.

 

Concession Stand Manager Education and Training Requirements

A Concession Stand Manager typically requires a high school diploma or equivalent.

However, some employers may prefer candidates with a degree in business management, hospitality, or a related field.

Comprehensive on-the-job training is often provided, but prior experience in food service or retail can be beneficial.

This role requires strong managerial and customer service skills, which can be developed through practical experience.

Knowledge of food safety regulations is also essential, and completion of a food safety certification program is often required.

Some states may require concession stand managers to hold a valid food handler’s card.

In addition to these requirements, a successful Concession Stand Manager should have excellent communication and problem-solving skills.

They may also benefit from courses or training in inventory management and basic accounting.

Continuing education opportunities, such as advanced management training courses or certifications in specific areas of hospitality, can also enhance a candidate’s skills and career prospects.

 

Concession Stand Manager Salary Expectations

A Concession Stand Manager can expect to earn an average salary of $35,000 (USD) per year.

This amount can vary significantly based on factors such as experience, the size and location of the venue, and the specific company for which they work.

 

Concession Stand Manager Job Description FAQs

What skills does a Concession Stand Manager need?

Concession Stand Managers should have excellent customer service skills, as they are in constant interaction with customers.

They should also have strong leadership abilities to manage their team effectively.

Organizational and multitasking skills are crucial as they are responsible for managing inventory, maintaining cleanliness, and ensuring the smooth operation of the stand.

Basic math skills for handling cash transactions are also needed.

 

Do Concession Stand Managers need a degree?

While a degree is not usually necessary for a Concession Stand Manager, having a high school diploma or equivalent is typically required.

Some employers may prefer candidates with an associate’s or bachelor’s degree in a relevant field such as Business Management or Hospitality.

A Concession Stand Manager should also have some experience in a similar role or the food service industry.

 

What should you look for in a Concession Stand Manager resume?

A Concession Stand Manager’s resume should demonstrate experience in managing or supervising a team, preferably within the food service industry.

It’s important to look for candidates who have handled cash transactions, maintained inventory, and ensured customer satisfaction.

Any certifications in food handling or safety would also be beneficial.

 

What qualities make a good Concession Stand Manager?

A good Concession Stand Manager is organized, detail-oriented, and can multitask effectively.

They should have excellent leadership and communication skills to manage their team and interact with customers.

Problem-solving abilities are also crucial to handle any issues that may arise during operations.

Furthermore, they should have a passion for customer service and a commitment to maintaining food safety standards.

 

Is it difficult to hire a Concession Stand Manager?

The challenge of hiring a Concession Stand Manager varies based on factors like location, the scale of the concession stand, and the specific requirements of the role.

However, hiring can be made easier by clearly communicating the job responsibilities, offering competitive compensation, and seeking candidates with relevant experience in food service management.

 

Conclusion

And there you have it.

Today, we’ve delved into the nuts and bolts of being a concession stand manager.

Surprised?

It’s not just about selling snacks and drinks.

It’s about orchestrating the perfect game-day experience, one customer interaction at a time.

Armed with our comprehensive concession stand manager job description template and practical examples, you’re ready to take the leap.

But don’t stop here.

Go further with our job description generator. It’s your next move towards meticulously designed job listings or polishing your resume to perfection.

Remember:

Every customer interaction contributes to the larger event experience.

Let’s create that experience. Together.

How to Become a Concession Stand Manager (Complete Guide)

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