Configuration Management Associate Job Description [Updated for 2025]

In the realm of Information Technology, the role of a Configuration Management Associate is increasingly significant.
As technology progresses, the demand for proficient individuals who can manage, maintain, and secure our configuration systems grows.
But let’s dig deeper: What’s truly expected from a Configuration Management Associate?
Whether you are:
- An aspirant seeking to understand the core responsibilities of this role,
- A recruiter outlining the perfect candidate,
- Or simply curious about the finer details of configuration management,
You’ve come to the right place.
Today, we present a customizable Configuration Management Associate job description template, crafted for easy posting on job boards or career portals.
Let’s dive right into it.
Configuration Management Associate Duties and Responsibilities
Configuration Management Associates work on managing and maintaining the integrity of the system software, hardware, and documentation configurations within the organization.
They play a crucial role in ensuring the organization’s systems and processes are configured correctly and efficiently.
Their duties and responsibilities include:
- Developing and implementing configuration management plans for projects and systems
- Identifying configuration items and maintaining configuration records
- Managing, tracking, and controlling changes in the software, hardware, and documentation
- Ensuring the configuration of products, systems, and services meet the requirements and are correctly documented
- Managing and controlling product releases and changes into the test and production environment
- Participating in review boards to validate proposed changes to system baselines
- Assisting in the definition and implementation of configuration management tools and processes
- Coordinating with project managers and technical teams to ensure configuration management issues are addressed
- Auditing and verifying configuration records to ensure compliance with the organization’s policies and procedures
- Documenting and reporting all the changes and revisions to the configuration items
Configuration Management Associate Job Description Template
Job Brief
We are seeking a detail-oriented Configuration Management Associate to join our team.
In this role, you will be responsible for managing and maintaining configuration control documentation, processing requests for changes, and ensuring that new versions of products are correctly documented and released.
The ideal candidate for this role should be familiar with configuration management principles and have a strong understanding of the product lifecycle.
They should also have excellent organizational skills and be able to manage multiple tasks at the same time.
Responsibilities
- Implement and manage the configuration management process for all system components.
- Participate in review boards to evaluate change requests.
- Update and maintain configuration documentation, including configuration management plans, product baselines, and configuration item records.
- Ensure that configuration management procedures are followed.
- Assist in the creation of product release notes and version descriptions.
- Interact with various teams to gather information on configuration items.
- Perform audits to ensure compliance with configuration management policies and procedures.
- Identify and resolve any configuration management related issues.
Qualifications
- Proven experience in a configuration management role or similar.
- Strong understanding of configuration management principles and practices.
- Proficiency in configuration management tools.
- Detail-oriented with excellent organizational and multitasking skills.
- Strong knowledge of product lifecycle management.
- Excellent communication and teamwork skills.
- Bachelor’s degree in Computer Science, Engineering, or a related field.
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Configuration Management Associate
- Work Environment: Office setting with options for remote work. Some travel may be required for team meetings.
- Reporting Structure: Reports to the Configuration Management Lead or Manager.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: [Insert Pay Range]
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Configuration Management Associate Do?
A Configuration Management Associate is a professional role usually found within IT departments or firms.
They are primarily responsible for maintaining and enhancing the integrity of the company’s system configuration.
They work closely with the system development team, operational team, and other stakeholders to ensure the system or software configuration is maintained in accordance with the company’s policies and standards.
Configuration Management Associates handle the management and administration of configuration tools, and are responsible for creating and maintaining configuration baselines and configuration item records.
They also perform configuration audits to verify the integrity of the system.
They are heavily involved in change management processes, reviewing and approving change requests, and implementing approved changes in the system configuration.
In addition, they are often tasked with problem-solving and troubleshooting, diagnosing issues with system configuration and coming up with solutions to ensure the smooth functioning of the system.
Continuous improvement is a key part of their role, so they are also involved in analysing performance data, identifying areas for improvement, and making necessary updates or enhancements to the system configuration.
Finally, they also play a role in training other staff, providing guidance on configuration management processes and procedures, and ensuring that all staff adhere to agreed upon standards and policies.
Configuration Management Associate Qualifications and Skills
A Configuration Management Associate should have the skills and qualifications that align with your job description, such as:
- Technical knowledge of various configuration management tools to manage, coordinate and track changes in the software.
- Attention to detail to ensure that all configurations and changes are accurately documented and recorded.
- Problem-solving skills to identify and resolve configuration issues that may arise during the development and deployment process.
- Communication skills to effectively coordinate with project teams, and to explain complex configuration processes to non-technical colleagues or clients.
- Organization skills to keep track of multiple software versions and configurations, and to ensure that all changes are implemented in a timely manner.
- Understanding of software development lifecycle (SDLC) processes to anticipate configuration needs at each stage of the project.
- Ability to work collaboratively with software developers, system administrators, and other IT staff to manage system configurations and to troubleshoot configuration issues.
- Strong analytical skills to effectively analyze configuration needs, develop configuration plans, and monitor configuration processes.
Configuration Management Associate Experience Requirements
Entry-level Configuration Management Associate candidates typically need to have at least 1 to 2 years of experience in a related field.
This experience may be gained through an internship, co-op, or part-time role in Information Technology or Configuration Management.
These candidates should ideally have hands-on experience with tools and systems used for configuration management, such as Git, SVN, or Jenkins.
Furthermore, they should have a solid understanding of software development lifecycles and be familiar with Agile methodologies.
Candidates with more than 3 years of experience often have a deeper understanding of configuration management principles and practices.
They may also have developed technical skills in scripting languages such as Python or Shell, and have experience with CI/CD pipelines.
Those with more than 5 years of experience in configuration management may be ready for more senior roles or management positions.
At this stage, they are expected to have extensive experience with configuration management systems and tools, as well as proficiency in automating processes and workflows.
Leadership skills and experience in managing cross-functional teams would also be beneficial for these roles.
Configuration Management Associate Education and Training Requirements
Configuration Management Associates typically have a bachelor’s degree in fields such as computer science, information systems, or another related field.
They must have a strong understanding of configuration management principles and techniques, and be familiar with tools like Ansible, Puppet, Chef, or similar.
Some roles may require a deeper understanding of specific areas of configuration management and might prefer a candidate with a master’s degree in information systems or a related discipline.
Knowledge of the IT Infrastructure Library (ITIL) framework and certification in ITIL or other relevant configuration management certifications is often seen as valuable.
Just like in other IT roles, Configuration Management Associates need to continuously update their skills and knowledge due to the rapidly changing nature of technology.
Hence, commitment to ongoing learning and adaptability to new systems and software is crucial.
Experience with scripting languages like Python, Perl, or Bash, and knowledge of SQL databases can be advantageous as well.
Most importantly, practical experience gained through internships, co-op programs or entry-level positions is highly beneficial for a career as a Configuration Management Associate.
Configuration Management Associate Salary Expectations
A Configuration Management Associate earns an average salary of $66,241 (USD) per year.
However, this figure can fluctuate depending on factors such as industry, location, level of experience and the size of the company.
Configuration Management Associate Job Description FAQs
What skills does a Configuration Management Associate need?
Configuration Management Associates should possess strong attention to detail, as they are often tasked with maintaining complex configurations of products and systems.
They should also have strong problem-solving abilities, as they must often troubleshoot issues and ensure optimal system performance.
Additionally, they should have excellent communication skills, enabling them to work effectively with diverse teams and communicate configuration changes and updates effectively.
Do Configuration Management Associates need a degree?
Most employers require Configuration Management Associates to hold at least a Bachelor’s degree in a related field such as computer science or information systems.
In many cases, relevant work experience may be considered in place of formal education.
Some organizations may also require specific certifications related to configuration management or the systems they use.
What should you look for in a Configuration Management Associate resume?
A Configuration Management Associate resume should include evidence of strong technical skills, including familiarity with various configuration management tools and systems.
Look for experience in managing complex systems, resolving configuration issues, and maintaining documentation.
In addition, look for soft skills like communication, teamwork, and problem-solving.
What qualities make a good Configuration Management Associate?
A good Configuration Management Associate is meticulous, detail-oriented and well-organized, as the role often involves managing complex configurations and ensuring system stability.
They should be excellent problem-solvers, capable of identifying and addressing configuration issues swiftly and effectively.
Strong communication skills are also important, as they need to effectively coordinate with different teams and explain complex technical concepts clearly.
What are the daily duties of a Configuration Management Associate?
On a typical day, a Configuration Management Associate may review configuration changes and updates, assess and resolve configuration issues, coordinate with different teams to implement configuration changes, and maintain configuration documentation.
They may also participate in meetings to discuss system updates, review configuration policies, and receive additional tasks as needed.
Is it challenging to hire Configuration Management Associates?
Hiring Configuration Management Associates can be challenging due to the specialized skills and knowledge required for the role.
Employers often look for candidates with a strong technical background, as well as experience with specific configuration management tools and systems.
Offering competitive salaries, continuous learning opportunities, and a positive work environment can help attract qualified candidates.
Conclusion
And there you have it.
Today, we’ve revealed the true aspects of being a Configuration Management Associate.
And guess what?
It’s not just about configuring systems.
It’s about creating a seamless and efficient operational environment, one configuration at a time.
With our easy-to-use Configuration Management Associate job description template and real-world examples, you’re perfectly equipped to take the next step.
But why stop there?
Dive deeper with our job description generator. It’s your ultimate tool for creating precise job listings or polishing your resume to perfection.
Remember:
Every configuration is a piece of the greater operational puzzle.
Let’s build that efficient future. Together.
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