Construction Claims Specialist Job Description [Updated for 2025]

In the ever-evolving world of construction, the role of a Construction Claims Specialist is increasingly crucial.

As the industry grows, so does the demand for professionals who can navigate, negotiate and resolve construction-related claims and disputes.

So, what does it really take to be a Construction Claims Specialist?

Whether you are:

• A job seeker wanting to understand the intricacies of this role,
• A hiring manager looking to define the ideal candidate,
• Or simply curious about the dynamics of construction claims management,

You’ve come to the right place.

Today, we introduce a customizable Construction Claims Specialist job description template, designed for effortless posting on job boards or career sites.

Let’s delve right into it.

Construction Claims Specialist Duties and Responsibilities

Construction Claims Specialists are responsible for managing and resolving disputes and claims that arise during construction projects.

They play a significant role in risk management and loss prevention, and their work often involves legal and financial aspects of construction.

Their duties and responsibilities include:

• Analyzing and investigating construction claims to determine their validity
• Interpreting construction contracts and assessing the obligations of involved parties
• Collaborating with legal teams, engineers, and other stakeholders to resolve disputes
• Developing and implementing strategies to avoid or minimize claims and disputes
• Preparing claim reports and presentations for upper management and stakeholders
• Coordinating with insurance companies regarding claims and insurance coverage
• Providing advice and recommendations on claim management to project teams
• Maintaining thorough records of all claim-related documentation and correspondence
• Staying updated on current laws, regulations, and industry practices related to construction claims
• Assisting in settlement negotiations and mediations

 

Construction Claims Specialist Job Description Template

Job Brief

We are seeking a knowledgeable and dedicated Construction Claims Specialist to handle construction claims and disputes.

The Construction Claims Specialist will be responsible for analyzing construction documents, conducting investigations, and preparing detailed reports.

The ideal candidate should have a strong understanding of construction processes, excellent negotiation skills, and the ability to interpret contractual obligations and legal requirements.

 

Responsibilities

• Manage and resolve construction claims and disputes
• Analyze construction documentation and identify claim-relevant information
• Conduct detailed investigations into construction claims
• Prepare comprehensive reports outlining findings and recommendations
• Coordinate with project managers and legal counsel on claim resolutions
• Provide advice on risk management and claim prevention
• Negotiate settlements with claimants
• Stay updated with industry trends and legislation affecting construction claims
• Assist in training staff on construction claims management

 

Qualifications

• Proven experience as a Construction Claims Specialist or similar role
• Knowledge of construction processes and laws
• Experience in claim management and dispute resolution
• Excellent negotiation and communication skills
• Ability to analyze complex data and create detailed reports
• Proficient in project management software
• A degree in construction management, law, or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Construction Claims Specialist
• Work Environment: Office setting. Frequent visits to construction sites might be required.
• Reporting Structure: Reports to the Project Manager or Legal Department head.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $85,000 minimum to $135,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Construction Claims Specialist Do?

Construction Claims Specialists work primarily in the construction industry, for contracting firms, consulting agencies, or legal companies.

They may also work as independent contractors.

Their main task is to manage and resolve claims related to construction projects.

These claims may arise due to various issues such as construction defects, delays, cost overruns, or contract disputes.

Construction Claims Specialists analyze project documentation, contracts, and schedules to identify potential problems that could lead to a claim.

They are involved in the negotiation, mediation, and litigation of claims.

They often collaborate with other professionals like project managers, architects, engineers, and lawyers to gather necessary information and provide expert advice on claim resolution.

In some cases, they may be required to prepare detailed reports and present findings to stakeholders, or they may be called upon to testify as expert witnesses in court proceedings.

The role of a Construction Claims Specialist also involves preventing future claims by recommending appropriate risk management strategies and ensuring compliance with contractual terms and industry regulations.

 

Construction Claims Specialist Qualifications and Skills

A qualified Construction Claims Specialist should possess the following skills and qualifications:

• Strong knowledge of construction principles, methods, and techniques to effectively manage and negotiate construction claims.
• Proficient in reading and interpreting complex construction plans, contracts, and specifications to understand the scope of the project and identify potential issues.
• Excellent analytical skills to assess claims and determine their validity based on contract terms, project documentation, and construction law.
• Superior negotiation skills to effectively resolve claim disputes between various parties, including contractors, subcontractors, and clients.
• Strong attention to detail and organizational skills to manage multiple claims simultaneously, ensuring each claim is processed accurately and within the required timeframe.
• Excellent written and verbal communication skills to draft claim reports, discuss claim details with all involved parties, and provide clear and concise explanations of complex issues.
• Experience with construction management software and claim management software to efficiently track and manage claims.
• Understanding and knowledge of construction law to ensure compliance with all legal requirements, regulations, and standards during the claim management process.
• Problem-solving skills to identify and address potential issues that may arise during the claim process, preventing delays and reducing costs.

 

Construction Claims Specialist Experience Requirements

Entry-level Construction Claims Specialists often have 1 to 3 years of experience in the construction industry, which can be gained through internships, on-site job training, or entry-level roles such as Construction Assistant or Junior Project Manager.

Familiarity with construction terms, processes, and legal aspects is typically required.

Candidates with 3 to 5 years of experience may have worked in roles such as Construction Project Manager or Contract Administrator, gaining a deeper understanding of contract disputes, claim management, and resolution strategies.

They are expected to have significant knowledge of construction law, negotiation techniques, and risk analysis.

Those with over 5 years of experience, ideally in a claims-specific role, are likely to have developed advanced skills in construction claims management, including complex dispute resolution, mediation, and arbitration.

Such candidates often have a proven track record in successfully managing substantial construction claims.

This level of experience may be required for senior or leadership roles in the construction claims department.

Continuing education in areas like construction law and dispute resolution is often beneficial in this field.

 

Construction Claims Specialist Education and Training Requirements

Construction Claims Specialists typically hold a bachelor’s degree in construction management, engineering, or a related field.

They are expected to have a strong understanding of construction laws, contracts, and regulations.

They should also have a thorough knowledge of different construction methodologies and materials, which is often gained through hands-on experience in the construction industry.

Some positions may require the Construction Claims Specialist to have a master’s degree in construction management or a related field, especially for roles that involve higher levels of responsibility or specialized tasks.

Additionally, individuals can pursue professional certifications such as the Certified Construction Manager (CCM) or the Certified Professional in Engineering and Construction Claims (CP ECC).

These certifications showcase the individual’s expertise in handling construction claims and disputes and can enhance their career prospects.

Continuing education is also important for Construction Claims Specialists as it helps them stay updated with the latest changes in construction laws, techniques, and technologies.

Prior experience in construction project management, construction law or contract administration is often preferred as it provides practical knowledge in handling construction claims and disputes.

 

Construction Claims Specialist Salary Expectations

A Construction Claims Specialist earns an average salary of $73,475 (USD) per year.

This salary can vary significantly based on the level of experience, educational background, industry specifics, and geographical location.

 

Construction Claims Specialist Job Description FAQs

What skills does a Construction Claims Specialist need?

A Construction Claims Specialist must have excellent analytical skills to review and assess various documents, contracts, and claims.

They should have a comprehensive understanding of construction laws, regulations, and contracts.

Strong communication and negotiation skills are essential to liaise with various stakeholders, including contractors, subcontractors, clients, and legal teams.

Knowledge of construction processes and cost accounting can also be valuable.

 

Do Construction Claims Specialists need a degree?

While not always necessary, many employers prefer a Construction Claims Specialist to have a degree in a related field such as Construction Management, Civil Engineering, or Law.

Relevant experience in the construction industry, particularly in contract administration or project management, is often considered as equally important.

 

What should you look for in a Construction Claims Specialist resume?

A Construction Claims Specialist’s resume should demonstrate a solid understanding of construction processes, contract law, and claims management.

Experience in managing construction claims, knowledge of construction software, and familiarity with different types of contracts are significant plus points.

Certifications like Certified Construction Contract Administrator or Certified Professional in Engineering and Construction Contracting can also add value.

 

What qualities make a good Construction Claims Specialist?

A good Construction Claims Specialist is analytical, detail-oriented, and has a strong ability to interpret contracts and legal documents.

They need to be excellent communicators to interact with different stakeholders and present complex information in a comprehensible manner.

They should also be proactive problem solvers, as they will often need to anticipate and mitigate potential claim issues before they escalate.

 

Is it challenging to hire a Construction Claims Specialist?

Hiring a Construction Claims Specialist can be challenging due to the specific blend of skills required.

They need to have a strong understanding of both construction processes and contract law, which is a relatively rare combination.

The hiring process may be easier if you are willing to provide on-the-job training for the right candidate with a background in either the construction or legal field.

 

Conclusion

So there you have it.

Today, we unraveled the ropes on what it truly means to be a construction claims specialist.

And guess what?

It’s not just about managing claims.

It’s about building the future, one claim at a time.

With our reliable construction claims specialist job description template and real-world examples, you’re all set to jumpstart your career.

But why stop there?

Dig deeper with our job description generator. It’s your next step to meticulously-crafted listings or refining your resume to perfection.

Remember:

Every claim managed is a part of the bigger construction project.

Let’s build that future. Together.

How to Become a Construction Claims Specialist (Complete Guide)

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