Country Club Attendant Job Description [Updated for 2025]

In the world of leisure and luxury, the role of the Country Club Attendant has never been more essential.

The hospitality industry evolves, and with each advancement, the demand for skilled individuals who can manage, enhance, and uphold our top-tier service standards heightens.

But let’s delve deeper: What’s truly expected from a Country Club Attendant?

Whether you are:

• A job seeker trying to understand the true nature of this position,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the behind-the-scenes of country club operations,

You’re in the right place.

Today, we present a customizable Country Club Attendant job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Country Club Attendant Duties and Responsibilities

Country Club Attendants are service professionals who ensure the smooth operation of a country club’s facilities and provide excellent services to its members and guests.

They are often the first point of contact for visitors and as such, are pivotal in creating a welcoming and pleasant environment.

The duties and responsibilities of a Country Club Attendant can include:

• Welcoming members and guests upon arrival and providing necessary assistance
• Providing information about the club’s facilities, services, and events
• Maintaining cleanliness and orderliness in all club areas including dining rooms, locker rooms, and fitness facilities
• Setting up and breaking down equipment for events or activities
• Serving food and beverages in the dining area or at events
• Assisting in the organization and execution of club events and activities
• Handling member complaints and issues with professionalism and patience
• Performing routine inspections of the club facilities to ensure safety and hygiene standards are met
• Processing payments for services, meals, and membership fees
• Helping with administrative tasks as needed, such as answering phones or managing reservations

 

Country Club Attendant Job Description Template

Job Brief

We are looking for a dedicated and customer-service oriented Country Club Attendant to join our team.

The successful candidate will be responsible for providing exceptional service to our club members and guests.

The duties include maintaining the cleanliness and organization of the club areas, providing information and assistance to the members, and ensuring that all amenities are in excellent condition.

 

Responsibilities

• Maintain cleanliness and organization of the club, including reception areas, dining rooms, and fitness facilities.
• Provide excellent customer service to club members and guests, assisting with inquiries and providing information about the club’s amenities and services.
• Responsible for setting up and breaking down club events and functions.
• Ensure all amenities such as the pool, gym, and locker rooms are well maintained and fully stocked.
• Handle member complaints and issues professionally and in a timely manner.
• Communicate effectively with team members to ensure smooth operations.
• Assist with food and beverage services as needed.
• Adhere to health and safety regulations and club policies.

 

Qualifications

• High school diploma or equivalent.
• Previous experience in customer service or hospitality is preferred.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Physical stamina and ability to lift heavy items.
• Flexibility to work in shifts, during weekends, and holidays.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Paid time off
• Employee discounts
• Professional development opportunities

 

Additional Information

• Job Title: Country Club Attendant
• Work Environment: Country Club setting with indoor and outdoor areas. This role may require working in different weather conditions and may involve physical labor.
• Reporting Structure: Reports to the Country Club Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Country Club Attendant Do?

Country Club Attendants are essential employees of the leisure and hospitality industry, specifically within the context of private or public country clubs.

Their key role is to ensure that members and guests have a pleasant and satisfactory experience at the club.

This includes providing excellent customer service, addressing any concerns or complaints, and maintaining the cleanliness and organization of the club facilities.

Country Club Attendants often assist members and guests with their needs, such as reserving tee times, renting golf carts, or arranging for other recreational activities available at the club.

They may also be responsible for setting up, servicing and breaking down events or functions at the club, including weddings, meetings or parties.

In addition to this, they often handle the check-in process, provide information about club policies and procedures, and sometimes perform minor maintenance tasks.

Some Country Club Attendants might also work in the club’s restaurant or bar, serving food and beverages to the club’s members and guests.

Their ultimate goal is to ensure that members and guests enjoy their time at the country club, thereby promoting customer loyalty and the club’s reputation for exceptional service.

 

Country Club Attendant Qualifications and Skills

A capable Country Club Attendant must possess the necessary skills and qualifications to fulfill the job role, such as:

• Excellent customer service skills to cater to members and guests, ensuring they have a pleasant experience at the club.
• Strong communication skills to interact with members, guests, and staff effectively and professionally.
• Time management skills to perform various tasks in a timely manner, such as cleaning, setting up equipment, and assisting in events.
• Basic knowledge of food and beverage service to assist in the club’s dining areas or during events.
• Physical stamina to stand and walk for long periods, lift and move heavy items, and perform routine maintenance tasks.
• Interpersonal skills to build relationships with members and create a welcoming environment at the club.
• Organizational skills to manage inventory, coordinate activities, and maintain clean and orderly facilities.
• Ability to follow all safety and hygiene protocols, and to act responsibly and ethically at all times.

 

Country Club Attendant Experience Requirements

Country Club Attendants usually have around 1 to 2 years of experience in a customer service or hospitality role.

This experience is often gained through part-time roles or internships at hotels, resorts, or other hospitality venues.

Individuals in this role are typically required to have a strong understanding of customer service principles and practices.

Experience in a high-volume, fast-paced environment, often found in restaurants or hotels, can be beneficial for handling the demands of a busy country club.

Candidates with more than 3 years of experience may have additional responsibilities such as coordinating events, managing reservations, or supervising other staff members.

This experience is often gained in roles like Event Coordinator, Hotel Receptionist, or Restaurant Supervisor.

Those with more than 5 years of experience may be prepared for a managerial position within the club, overseeing the day-to-day operations of the entire facility.

This experience is often gained in roles like Hotel Manager, Restaurant Manager, or similar positions within the hospitality industry.

 

Country Club Attendant Education and Training Requirements

Country Club Attendants typically require a high school diploma or equivalent education.

This role primarily demands strong interpersonal and customer service skills, which are often developed on-the-job.

Some previous work experience in the hospitality or service industry can be beneficial, but it’s not a strict necessity as training is usually provided on the job.

This training may include handling customer complaints, serving food and drinks, maintaining cleanliness, and understanding the club’s rules and policies.

Advanced positions or roles in upscale establishments might require a certification in hospitality or a related field from a recognized institution.

This certification typically covers topics such as hospitality management, food and beverage service, and customer service.

Although not required, individuals can pursue additional courses or training in areas like event planning and management, public relations, and customer service to enhance their skills and job prospects.

A valid driver’s license may also be necessary for tasks such as driving golf carts or other club vehicles.

Lastly, depending on the club’s offerings, having a knowledge of or certification in golf, tennis, swimming, or other sports and activities could be beneficial.

 

Country Club Attendant Salary Expectations

The average wage for a Country Club Attendant is approximately $11.74 (USD) per hour.

The actual earnings can fluctuate depending on the individual’s experience, specific location, and the prestige of the club.

 

Country Club Attendant Job Description FAQs

What skills does a Country Club Attendant need?

A Country Club Attendant needs to have strong communication skills, as they often interact with club members and guests.

They should possess good organizational skills to manage their daily tasks and responsibilities effectively.

Customer service skills are critical as the attendant needs to ensure that members and guests are satisfied with the services.

Knowledge of the specific club activities, rules, and guidelines is also important.

 

Do Country Club Attendants need any specific qualifications?

Generally, Country Club Attendants do not need any specific formal qualifications.

However, they often require a high school diploma or equivalent.

Previous experience in customer service can be beneficial.

Some clubs may require knowledge of particular activities, such as golf or tennis, depending on the club’s focus.

 

What should you look for in a Country Club Attendant resume?

A Country Club Attendant resume should show a history of customer service roles, as this indicates they can handle member and guest interactions effectively.

Check for experience in similar settings like hotels, resorts, or recreational facilities, as this can provide useful transferable skills.

A good resume will also indicate a person’s responsibility, reliability, and attention to detail.

 

What qualities make a good Country Club Attendant?

A good Country Club Attendant is friendly, approachable, and has excellent people skills.

They should be willing to go the extra mile to ensure club members and guests are comfortable and satisfied.

They should also be proactive, able to identify potential issues before they arise and take necessary actions.

A good attendant is also knowledgeable about the club’s facilities and can answer any queries members or guests might have.

 

What are the daily duties of a Country Club Attendant?

A Country Club Attendant’s daily duties usually include greeting members and guests, assisting with their needs, maintaining the cleanliness and orderliness of the club facilities, and ensuring all club rules and regulations are adhered to.

They may also assist with event setup, provide information about the club’s services and amenities, and handle complaints or issues that arise.

 

Conclusion

And there you have it.

Today, we’ve given you a behind-the-scenes look at what it truly means to be a Country Club Attendant.

And guess what?

It’s not just about serving drinks and maintaining the facilities.

It’s about crafting unforgettable experiences, one interaction at a time.

With our detailed country club attendant job description template and real-world examples, you’re all set to step into this role.

But why stop there?

Dig deeper with our job description generator. It’s your next stop for meticulously designed job listings or polishing your resume to shine.

Remember:

Every interaction you have as a Country Club Attendant is part of a larger experience.

Let’s create those unforgettable moments. Together.

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